Serviceman was great. Just did not know he was coming until he message us about 1/2 hour before arrival. Visit was originally scheduled for May 4th, then rescheduled for May 11th. Nobody showed up on... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was eating in dining room. Had an ant crawl up my arm after home was treated. A lot of activity couple weeks after first treatment. Only had 3 treatments, the verdict is still out. I will see wha... Zobacz więcej
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They always text before coming, and send photos and testament of what they have done afterward. They always ask if we have had any issues with certain types of pests. They are always clean and courteo... Zobacz więcej
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Jake has come to our home multiple times over the past several years. He remembers the issues we discussed in the past and asks if they need to be addressed again. He also remembers discussions about... Zobacz więcej
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Informacje dotyczące firmy
Welcome to Aptive Pest Control
Napisane przez firmę
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Dane kontaktowe
500 Bursca Dr, Ste 502, 15017, Bridgeville, PA, Stany Zjednoczone
- 18782189723
We overthink pests so you don't have to.
4,7
Doskonała
198 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The technician was very professional…
The technician was very professional and explained every service he provided for us.
19 czerwca 2025
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi Angelo,
Thank you for sharing your experience! At Aptive, we’re proud of our service professionals who take the time to thoroughly explain each step, ensuring you feel informed and confident about your treatment. We appreciate you trusting Aptive to protect your home, and we look forward to continuing to provide you with top-notch service.
-Jasmine
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi there,
Thank you so much for sharing your experience! We’re thrilled to hear our Aptive service professional was able to provide you with clear communication and efficient care while treating your home. Your feedback truly motivates us to keep delivering the kind of service you deserve. We appreciate you choosing Aptive and look forward to continuing to protect your home with professionalism and respect!
-Jasmine
Unknown pest attacking rose bushes
I’m concerned about spotted lantern flies that I believe are attacking my roses. Is there a deterrent? Or something that kills them? I rarely see the technician who also added another device at the rear of my yard on a fence that I’m not sure of it’s purpose.
18 czerwca 2025
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi Deborah,
Thanks for sharing your concerns! Spotted lanternflies are definitely something we keep an eye on at Aptive. The device on your fence is likely a monitoring trap to help us track and control pests more effectively. If you’re not seeing your service professional often or have questions about treatments, please reach out anytime at socialmedia@goaptive.com. We’re here to keep your yard healthy and comfortable. Thanks for choosing Aptive!
-Jasmine
Not bad, competitive with other services, sales tactic aggressive
I've had 3 services so far. Honestly, not bad and competitive with other companies that do pest control. The level of attention really depends on the technician you receive. I will say it has been 3 different people each time and not the same person. I've had good experiences (technician spends time and is careful) and I've had okay experiences (technician does the bare minimum). Their online scheduling is a huge plus, I can schedule revisits too which are free.
Biggest Cons: Aggressive sales door to door sales that over promised. Different technician each visit, I wish it were the same person that can build familiarity with my property and my needs. Instead of having to explain it repeatedly.
18 czerwca 2025
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi Chris,
Thank you for your honest feedback and for choosing Aptive! We’re glad to hear you appreciate our competitive service and the convenience of online scheduling. We understand how consistency with service professionals can make a big difference, and we’re actively working to improve that continuity so your specific needs are better recognized each visit. We also hear your concerns about door-to-door sales and will continue to refine our approach to ensure it’s respectful and clear. Your experience truly matters to us, and we’re committed to delivering the dependable, personalized service Aptive is known for. Please don’t hesitate to reach out at socialmedia@goaptive.com if you have any questions or need assistance!
-Jasmine
Cell phone usage
The technician was on their cell phone the majority of the time during our service visit and in my opinion did not seem to care about doing a good job. I watched the technician step on my flowers in the landscaping which could have easily been avoided if they had watched where they were stepping.
11 czerwca 2025
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi Susan,
Thank you for bringing this to our attention. We’re truly sorry to hear about your recent experience—it’s not reflective of the standard we hold ourselves to at Aptive. Our service professionals are expected to be attentive, respectful of your property, and fully focused on delivering high-quality care. We appreciate you taking the time to share this, and we’ll be following up internally to ensure it’s addressed. Thank you for being part of the Aptive neighborhood—we’re committed to making this right and earning back your confidence.
-Jasmine
I have been very happy with Aptive for…
I have been very happy with Aptive for my pest control. All service technicians have been professional and knowledgeable about the treatment process. Most of all, the treatment results exceed my expectations when controlling ants, bees, etc. Highly recommended!
11 czerwca 2025
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi Amy,
Thank you so much for your thoughtful review! We’re thrilled to hear that our service professionals have consistently delivered knowledgeable and professional care, and that the treatments have exceeded your expectations. At Aptive, we’re committed to providing effective, safe solutions that you can rely on. We truly appreciate your recommendation and are grateful to have you as part of the Aptive neighborhood!
-Jasmine
Grounding the yellow jackets.
Had many yellow jackets flying around our porch. Could not even sit there without being dive bombed by them. You were here for one treatment and the next day they were gone.
17 czerwca 2025
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi George,
Thank you for sharing your experience! We’re so glad to hear that our treatment made such a quick difference with the yellow jackets around your porch. At Aptive, we understand how disruptive pests can be, and we’re committed to providing fast, effective solutions that let you enjoy your home worry-free. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your space.
-Jasmine
Jason was efficient
Jason was efficient, on time and very professional. He and a trainer answered all my questions and provided helpful ideas to mitigate any pest issues
17 czerwca 2025
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi John,
Thank you so much for sharing your experience! We’re thrilled to hear that Jason and his trainer took great care of you—being on time, professional, and helpful is exactly what we strive for at Aptive. It's great to know they were able to answer your questions and offer useful tips for keeping pests at bay.
We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home with top-quality service!
-Jasmine
They listen. They care!
7 czerwca 2025
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi Pam,
Thank you for recognizing the care and attention our team brings to every visit. At Aptive, listening to your concerns and providing thoughtful service is at the heart of what we do. We’re grateful to have you as part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
We've used Aptive for a couple years…
We've used Aptive for a couple years and will continue with the service.
Service technicians are always pleasant and efficient. The service is environmentally sound,fairly priced, and it works.
5 czerwca 2025
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi Sharon,
Thank you so much for being a valued part of the Aptive family for these past years! We’re glad to hear our service professionals have consistently been pleasant and efficient, and that our environmentally conscious approach meets your expectations. We truly appreciate your trust and look forward to continuing to provide you with effective, fair-priced pest control that works.
-Jasmine
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi Ray,
Thank you so much for the great feedback! We’re thrilled to hear that your service professional delivered a thorough experience and left a positive impression. At Aptive, professionalism and attention to detail are at the heart of what we do, and it means a lot to know that came through during your visit. We appreciate you being a valued part of the Aptive family!
-Jasmine
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi there,
Thank you for your feedback! We’re glad to hear our team consistently arrives on time, works efficiently, and takes the time to explain everything clearly. That’s exactly the kind of service we aim to provide at Aptive. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
No issue with insects in our home
No issue with insects in our home. Tech is always professional and asks if we have any issues.
21 maja 2025
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi Janet,
Thank you for your feedback! We’re glad to hear you’re not experiencing any insect issues and that our service professional consistently provides professional service while checking in on your concerns. At Aptive, keeping your home comfortable with attentive care is our priority. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi Sam,
Thank you for sharing your experience! We're so glad to hear that your service professional was knowledgeable and took the time to listen to your concerns. At Aptive, we believe great service starts with understanding each customer's unique needs and providing expert solutions.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and attention.
-Jasmine
The young man yesterday was friendly
The young man yesterday was friendly , helpful and thorough, unlike the previous man who came to spray for ants several weeks ago. That young man was not customer friendly, told me if I spray ants myself I should just STOP your service. only sprayed 1 time due to all over my kitchen counters till Adaptive got here. Think you need to train the Ant sprayer some customer service!
29 maja 2025
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi Douglas,
Thank you for sharing your experience with us. We’re glad to hear that the most recent service professional was friendly, helpful, and thorough—that’s exactly the kind of care we want every customer to receive. We sincerely apologize that your earlier visit didn’t reflect the level of customer service Aptive stands for. Your feedback is important, and we’ll make sure it’s shared to help improve our team’s approach.
We appreciate your trust in choosing Aptive to handle your ant situation and look forward to continuing to provide the respectful, effective service you deserve.
-Jasmine
Not Happy!
I did not give you a 5 star because Aptive doesn't tell you when they are coming. They just show up. The tech text messages you that they will be there in 20-40 minutes. We were not even home. We were headed out of town. They only did the outside. We wanted them to do the inside also. I think a little more notice on when they are coming would be very nice. I can not blame the tech. It is the office staff that needs to be more customer friendly. Normally they notify you what day they are going to be there. And give you a four hour window (8-12 or 12-4). That in my opinion is way to much of a window. If I did that to my clients I wouldn't have a business. I would give the tech's a 5 star. But your customer service stinks!
I can not wait to get out of this contract! I hope it is soon. By the way. You can't get out of your contract unless you pay a penalty. Real customer friendly!
20 maja 2025
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi Kevin,
Thank you for taking the time to share your feedback with Aptive. I’m really sorry the scheduling and communication didn’t meet your expectations — we know how important clear, timely updates are, especially when you’re planning your day or traveling. I appreciate you recognizing the hard work and professionalism of our service professionals; they truly care about doing a great job.
I’m also sorry to hear about the frustrations with the contract terms and customer service experience. Your concerns are important, and I want to assure you we’re listening and continuously working to improve how we communicate and support our customers.
If you’d be open to it, I’d love to connect with you and review your account and help clarify any questions or options available. Please don't hesitate to reach out directly at socialmedia@goaptive.com. Thanks again for being candid — it helps us grow and serve you better.
-Jasmine
Service was great and friendly
15 kwietnia 2025
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi Edward,
Thanks so much for sharing your experience! At Aptive, we believe friendly service goes hand in hand with effective pest control. We're glad to hear our team made a positive impression, and we're here anytime you need us. It’s a pleasure having you as part of the Aptive family!
-Jasmine
No one showed up for the appointed time…
No one showed up for the appointed time and we received no notification that they were not coming.
9 maja 2025
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi there,
The email you received was intended as an invitation to share feedback on your overall experience with Aptive. We apologize for any confusion it may have caused and understand how it might have seemed like a service was scheduled. If you'd like to share your thoughts on your service as a whole, we’d truly appreciate it—your feedback helps us continue providing the world-class care you deserve.
-Jasmine
The tech provided the best service I…
The tech provided the best service I have ever received from Aptive. She was so thorough realizing 'bug' season is just around the corner. I had inside done as well.
3 maja 2025
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi there,
Thanks so much for your kind words! We're thrilled to hear your service professional went above and beyond—especially with bug season creeping in. It's awesome to know she took the time to be extra thorough and ensure both the inside and outside of your home are ready. At Aptive, that level of care and attention is exactly what we strive for. We’re grateful to have you as part of the Aptive family and look forward to keeping your home protected year-round!
-Jasmine
Tech never made it to my house on the scheduled day.
I own a business so my schedule is very full. I need interior spraying done when Aptiva comes. When I schedule my service I expect it to actually take place. They guys scheduled was so full that at 8pm in the evening he was still trying to get to me. I had to cancel. Rescheduled like I said is difficult with me schedule. Disappointed that my appt had been scheduled for a few months and you over booked my service tech so he never got to me on my scheduled day.
25 kwietnia 2025
Odpowiedź od Aptive Pest Control - Pittsburgh
Hi there,
Thank you for sharing your feedback, and we truly understand the frustration that comes with a busy schedule and having to reschedule a service. We’re very sorry that we weren’t able to meet your expectations on the scheduled day, especially after your appointment had been planned in advance. We take full responsibility for the overbooking issue and will be reviewing our scheduling process to prevent this from happening again in the future.
We truly value your time and business, and we’re committed to making this right for you. If there’s a more convenient time or specific window that works best for your schedule, please don’t hesitate to let us know. We’ll do everything we can to ensure your next service goes smoothly and efficiently. Thank you for your understanding, and we hope to earn back your trust with your next appointment.
-Jasmine
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