Steven Vissers was wonderful! Professional, thorough , patient and kind. He takes real pride in his work. I wish I could have him every time.
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Lokalizacja
Zmień lokalizację11481 Blankenbaker Access Dr, Ste 102, 40299 Louisville, KY, US
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Zobacz, co mówią recenzenci
The service technicians are always excellent and Steven is certainly no exception. Professional and friendly, he understood what we expected for the treatment and quickly completed the job. Aptive has... Zobacz więcej
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I have received pretty good service so far. Their agents are well-trained and consistent in applying the products. They have good suggestions if they notice something going on, but they are not pushy... Zobacz więcej
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Iwas given the impression that my yard repair would cost only a few hundred dollars; NOT $100.xx per week!!! I expected seeding cost to be included. Now you want $264 to seed my yard.
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Informacje dotyczące firmy
Welcome to Aptive Pest Control
Napisane przez firmę
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Dane kontaktowe
11481 Blankenbaker Access Dr, Ste 102, 40299, Louisville, KY, Stany Zjednoczone
- 15025479931
We overthink pests so you don't have to.
4,4
Doskonała
63 recenzji
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Odpowiedź od Aptive Pest Control - Louisville
We're beyond thrilled to hear that our team did such a great job treating your home! Our number one goal is to provide the best service possible and ensure all of your concerns are handled with the care you deserve, and feedback like this really lets us know we're on the right track. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Odpowiedź od Aptive Pest Control - Louisville
Hi Rhonda,
We really appreciate you taking the time to share this. It is great to hear you received great service and had a positive experience with our team, because providing reliable, high-quality care is exactly what we aim for at Aptive. We have got this handled, and we are glad we could take care of your home and deliver a service experience you can feel good about.
-Jasmine, Aptive Care Team
Odpowiedź od Aptive Pest Control - Louisville
Hi Marc,
We really appreciate you taking the time to share this. It is great to hear your service professional went above and beyond during your visit, that kind of effort is exactly what we aim for at Aptive. We are glad you had such a positive experience, and we have got this handled when it comes to keeping your home well cared for.
-Jasmine, Aptive Care Team
Great technicians
The technicians let you know when they are getting to your house. They always ask about concerns and explain what they will and did do.
19 maja 2026
Odpowiedź od Aptive Pest Control - Louisville
Hi Robert,
Thank you for being part of the Aptive family and sharing your feedback! We’re glad to hear our service professionals keep you informed about arrival times, take the time to ask about your concerns, and clearly explain the work being done. That level of communication and transparency is exactly what we aim for on every visit.
At Aptive, we’re here to make sure your pest protection is fully handled with clarity and care so you always know what’s happening at your home. We truly appreciate you choosing Aptive!
-Jasmine, Aptive Care Team
Steven Vissers was wonderful
Steven Vissers was wonderful! Professional, thorough , patient and kind. He takes real pride in his work. I wish I could have him every time.
16 maja 2026
Odpowiedź od Aptive Pest Control - Louisville
Thank you for sharing this with us, M! We’re really glad that Steven provided such wonderful service by being so professional, thorough, patient, and kind, with clear pride in his work. It’s especially great to know the experience stood out so positively that you’d welcome him back anytime. We truly appreciate you being a part of Aptive and trusting our team to handle your needs!
-Alexis, Aptive Care Team
Great tech this time
Great tech this time. Did everything he was supposed to do while most do not. Still waiting for the yellow jacket repellent
30 kwietnia 2026
Odpowiedź od Aptive Pest Control - Louisville
Hi Miriam,
Thank you for sharing your feedback. I’m glad to hear your Aptive service professional provided a great experience and completed all the expected service during your visit. That consistency and attention to detail is exactly what we aim for.
I also understand your concern about still waiting for the yellow jacket repellent. I’m sorry for the delay there, and I appreciate you bringing it to our attention so we can look into it further for you.
At Aptive, we want every part of your service to feel complete and dependable, because when it comes to protecting your home, we’ve got it handled. Please feel free to reach out to socialmedia@goaptive.com so we can make sure this is addressed as quickly as possible.
-Jasmine, Aptive Care Team
Odpowiedź od Aptive Pest Control - Louisville
Hi Kevin,
We really appreciate you taking the time to share this, and it’s great to hear you had a positive experience with our customer service. At Aptive, we work hard to make every interaction feel helpful, respectful, and easy from start to finish. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.
-Jasmine
The service technicians are always excellent
The service technicians are always excellent and Steven is certainly no exception. Professional and friendly, he understood what we expected for the treatment and quickly completed the job. Aptive has done a great job keeping our home free of insects and other pests.
17 kwietnia 2026
Odpowiedź od Aptive Pest Control - Louisville
Hi Gary,
Thank you for sharing this, we really appreciate it. We’re glad to hear Steven and the rest of our team have consistently delivered a professional and friendly experience, and that your expectations for treatment were clearly understood and met efficiently. It’s especially great to know you’ve seen strong results in keeping your home protected from pests through Aptive. We’ve got this handled, and we’ll keep working to make sure your home continues to stay well-protected with that same level of care and consistency.
-Jasmine
The technician the serviced our home…
The technician the serviced our home was Hunter whose communication prior and after the application was above the norm. Too soon to see results of our concerns but know he treated the areas discussed and again provided details before leaving.
7 marca 2026
Odpowiedź od Aptive Pest Control - Louisville
Hi Gary,
Thank you for sharing your feedback! We’re glad to hear that Hunter provided clear communication before and after your service and addressed all the areas of concern you discussed. At Aptive, we take pride in our team’s professionalism and thoroughness, and it’s wonderful to know our efforts have given you confidence in the treatment process. We truly appreciate you choosing Aptive and look forward to helping keep your home protected!
-Jasmine
Good service
26 lutego 2026
Odpowiedź od Aptive Pest Control - Louisville
Hi John,
Thank you for sharing your experience with Aptive. We’re glad to hear you were satisfied with our service and appreciate you trusting us to keep your home protected. Your support means a lot, and we look forward to continuing to provide the care and attention you expect as part of the Aptive neighborhood.
-Jasmine
TOO expensive!!!
Iwas given the impression that my yard repair would cost only a few hundred dollars; NOT $100.xx per week!!! I expected seeding cost to be included. Now you want $264 to seed my yard.
8 lutego 2026
Odpowiedź od Aptive Pest Control - Louisville
Hi Joseph,
Thank you for sharing your feedback. I completely understand how unexpected costs can be frustrating, especially when you had a different expectation for your yard repair. At Aptive, we always aim to provide clear and transparent estimates, and I’m sorry that this wasn’t your experience.
Regarding the seeding, I’d be happy to review your account and see how we can best address your concerns and work toward a solution that fits your needs. We value you as part of the Aptive neighborhood and want to make sure your yard receives the care it needs without added stress.
Please reach out to us at socialmedia@goaptive.com at your convenience so we can go over the details and find the best path forward.
-Jasmine
Nice job done
14 lutego 2026
Odpowiedź od Aptive Pest Control - Louisville
Hi Debbie,
Thank you for your feedback! We’re glad to hear that you were satisfied with the service. At Aptive, we take pride in delivering thorough and reliable care for every home and yard we protect. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Adaptive Pest Control pairs excellent…
Adaptive Pest Control pairs excellent pest control products with excellent customer service. I love this company!
9 lutego 2026
Odpowiedź od Aptive Pest Control - Louisville
Hi Kimberly,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with both our pest control solutions and our customer service. At Aptive, we strive to provide effective protection for your home while delivering a friendly and professional experience, so it’s wonderful to know that came through for you.
We truly appreciate your trust in Aptive and your support of our team!
-Jasmine
For the third time
For the third time, the tech sprayed the wrong house. I have paid for this all three times and have told you all three times. STILL have not received a refund.
4 lutego 2026
Odpowiedź od Aptive Pest Control - Louisville
Hi Cathy,
I’m really sorry to hear this has happened more than once, and I completely understand how frustrating it must feel to be charged without receiving the correct service. That’s not the experience we want anyone to have with Aptive.
We truly appreciate you bringing this to our attention again. I’d like the chance to review your account, make sure the billing and service details are corrected, and help get the refund process moving in the right direction. Please reach out to us directly at socialmedia@goaptive.com so we can take care of this as quickly as possible and work to prevent this from happening again in the future.
Thank you for your patience and for giving us the opportunity to make this right.
-Jasmine
Odpowiedź od Aptive Pest Control - Louisville
Hi Deborah,
Thank you for sharing your feedback! We’re glad to hear that Kobi provided timely and thorough service. At Aptive, we take pride in delivering reliable, attentive care, and it’s great to know that reflected in your experience.
We appreciate you choosing Aptive and look forward to keeping your home and yard protected!
-Jasmine
Great job
Hunter was very informative. He answered all our questions for upgrading our service. He explained all he did and took care of us!
24 stycznia 2026
Odpowiedź od Aptive Pest Control - Louisville
Hi Ron,
Thank you for sharing your experience! We’re thrilled to hear that Hunter took the time to answer all your questions and guide you through upgrading your service. At Aptive, we aim to make every visit informative and helpful, and it’s great to know that Hunter explained everything clearly and made sure you felt taken care of.
We truly appreciate you being part of the Aptive neighborhood and for choosing us to help protect your home. Your feedback means a lot to our team, and we’ll be sure to pass your kind words along to Hunter!
-Jasmine
Great service professionals!
7 stycznia 2026
Odpowiedź od Aptive Pest Control - Louisville
Hi Theresa,
Thank you for the kind words. We’re happy to hear you had a great experience with our service professionals, that’s something we take a lot of pride in at Aptive.
We appreciate you choosing Aptive and being part of our community. Thanks for taking a moment to share your experience with us.
-Jasmine
The Manager came out to do what my…
The Manager came out to do what my driver didn't do which we treat my inside of my house
1 stycznia 2026
Odpowiedź od Aptive Pest Control - Louisville
Hi Derrick,
Thank you for taking the time to share your experience. We appreciate you letting us know about the initial concern, and we’re glad our manager was able to come out and make sure the inside of your home was properly treated.
At Aptive, we take follow-through seriously, and it’s important to us that every part of your service is completed as expected. Your feedback helps us reinforce accountability and ensure our team continues to deliver the level of care our customers deserve.
Thank you for being part of the Aptive community and for giving us the opportunity to make things right.
-Jasmine
Great service
Great service. They always check to see if we're having any specific issues. They show pictures of the treated areas and the arrive on time.
7 stycznia 2026
Odpowiedź od Aptive Pest Control - Louisville
Hi Beth,
Thank you for sharing your feedback! We’re thrilled to hear that our team provides great service, checks in about any specific issues, shares photos of treated areas, and arrives on time. At Aptive, keeping our customers informed and delivering thorough, reliable service is our top priority, and your kind words mean a lot to our team.
-Jasmine
Price too high
Price too high. Service too fast. Too difficult to contact an actual person. Difficult to maintain continuity of personal/service.
21 grudnia 2025
Odpowiedź od Aptive Pest Control - Louisville
Hi there,
Thank you for sharing this feedback. At Aptive, we know how important it is for service to feel worth the investment, thorough, and personal, and it’s frustrating when it misses the mark in those areas.
We understand your concerns around pricing, visit length, and the difficulty of reaching a real person. Just as important is continuity, having consistent notes, follow through, and a clear understanding of your preferences so you don’t feel like you’re starting over each time. That consistency matters to us, and it’s disappointing to hear that it hasn’t been your experience.
We’d appreciate the opportunity to learn more and see how we can improve things for you. If you’re open to it, please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and work toward a better experience moving forward. Thank you for taking the time to help Aptive improve.
-Jasmine
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