Great technicians doing the great work! However... The company seems to be on a quest to make it harder and harder to communicate with them: - No workable email support (only by phone) - No flex... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Always an easy service that doesn’t go unnoticed. I have a garden so I’m always making sure the area is clean and Aptive members have gone out of their way of cleaning up anything I had forgotten abou... Zobacz więcej
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Usually on arrival they ask if there are any particular insect issues I have been experiencing, so that they can address them first. They then inform me, by text, of what they are treating my home for... Zobacz więcej
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Derick Avila is professional, bright, loves his job, Aptive, life, and is a wonderful person and representative for you. From texting me of his arrival, doing each task by the book, making me feel g... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Aptive Pest Control in Livermore, CA provides trusted residential pest control services tailored to homes across Alameda County. Our Livermore team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans designed to meet your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Livermore and surrounding East Bay communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Welcome to Aptive Pest Control
Napisane przez firmę
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Dane kontaktowe
472 Lindbergh Avenue, 94551, Livermore, California, Stany Zjednoczone
- 14158432163
We overthink pests so you don't have to.
4,3
Doskonała
345 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The tech that came was AWSOME and I…
The tech that came was AWSOME and I would request him again.
Knowledgable punctual and respectable and thorough. He will go far in this world! He has common sense I think his name was Erin ??
30 kwietnia 2026
Odpowiedź od Aptive Pest Control - Bay Area
We’re so glad to hear you had such a great experience with our service professional, Diana! It’s wonderful that he was knowledgeable, punctual, respectful, and thorough. That’s exactly the kind of service we aim to provide every time we're at your home.
We also appreciate you taking the time to share your kind words. We’ll do our best to make sure Erin is recognized for the impact he made during your service. Thank you for choosing Aptive and for trusting us to help handle your pest control needs!
-Alexis, Aptive Care Team
My technician was pleasant and seemed…
My technician was pleasant and seemed knowledgeable.
30 kwietnia 2026
Odpowiedź od Aptive Pest Control - Bay Area
Thank you for taking the time to share your experience with us, Sandra! We are so delighted to hear that our service professional was both pleasant and knowledgeable during your treatment. Your feedback means a lot to us, as it helps us continue to improve and provide the best possible service to our customers. If there is anything more we can do to enhance your experience, or if you have any further concerns, please feel free to reach out. We appreciate having you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
A well run organization
I have been very happy with the services from Aptive Pest Control.
The 2 service technicians I have had have been extremely knowledgeable when I asked questions or concerns about the treatment. I especially like the way they keep you informed when they are scheduled to come and on the day they text you to keep you informed of exactly when they are coming. Like I'm 30 minutes away etc. Then when they get to your home they text again that they have arrived. I particularly appreciate the pictures of the area they treated when they have finished. Truly a well run organization.
24 kwietnia 2026
Odpowiedź od Aptive Pest Control - Bay Area
It's fantastic to hear you’ve been so happy with your experience and that both service professionals have been knowledgeable and helpful when handling your questions and concerns, Delories. It’s great to know the communication throughout the process, from scheduling updates to arrival texts to the detailed follow-up messages, has helped keep everything clear and convenient for you. We’re also happy the photos after service provide that extra reassurance about the work completed. Thanks for being the best part of Aptive!
-Alexis
This company is ANNOYING
This company is ANNOYING! It does not have a local office for a customer to speak with someone. I've been a customer for several years and EVERY time my service date rolls around, I'm given a date two or three days ahead and an all-day window(8 to 5) in which they will arrive. I text them every time asking for a 4 hour window and a week's notice in advance, since I like to be at home to speak with the tech. I'm looking for a local company.
24 kwietnia 2026
Odpowiedź od Aptive Pest Control - Bay Area
Thank you for taking the time to share this with us, Iris. We truly value your loyalty over the years and are sorry to hear about the inconvenience you've experienced with our scheduling process. We strive to ensure that every aspect of our service is seamless and meets your expectations, and it's clear we have room for improvement in this area.
Please feel free to reach out to us at socialmedia@goaptive.com, including your service address, and we'll do our best to accommodate your preferences and ensure your satisfaction. We really hope to hear from you soon!
-Alexis
I’m giving a five star rating for a job…
I’m giving a five star rating for a job well done.
23 kwietnia 2026
Odpowiedź od Aptive Pest Control - Bay Area
Hi Rosa,
Thank you for taking the time to share this, we really appreciate it. It means a lot to hear you were pleased enough to leave a five-star rating, and we’re glad the service met your expectations. That’s exactly what we aim for at Aptive every time we’re out in the field.
We appreciate you choosing us, and if you ever need anything moving forward, we’ve got this handled.
-Jasmine
I’ve had the service for over a year
I’ve had the service for over a year. I’ve tried canceling many times. They still show up and then they top it off. They’re still all sorts of insects around my house
16 kwietnia 2026
Odpowiedź od Aptive Pest Control - Bay Area
Hi Jeremy,
Thank you for sticking with Aptive for over a year and for sharing this with us, we can understand how frustrating it is to request cancellation multiple times and still have services continue, especially while you’re still seeing insect activity around your home. That’s not how this should have been handled.
At Aptive, we take concerns like this seriously, both in making sure your account requests are respected and that your home is being effectively treated. We’d really like the chance to step in, review what’s been happening with your account, and make sure everything is properly handled moving forward. Please reach out to us directly at socialmedia@goaptive.com so we can get this resolved for you as quickly as possible.
-Jasmine
Sergio
Sergio, the technician, messaged me that he would be arriving in 30 minutes. This gave me time to unlock the gate, they also let you know via text a week beforehand. He arrived, knocked on the door, wanted to know if we had any issues that he needed to address. I told him what was going on and he then treated and swept the eaves for cobwebs. He was polite and let me know when he was done also and sent photos of his work.
15 kwietnia 2026
Odpowiedź od Aptive Pest Control - Bay Area
Hi Alison,
We really appreciate you sharing such a detailed experience, and it’s great to hear Sergio made the visit smooth and communicative from start to finish. That advance notice, clear check-in at the door, and follow-up with photos is exactly the kind of thorough, respectful service we aim for at Aptive. We’re also glad he took the time to address your concerns directly and handle the cobweb treatment along the eaves as well. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.
-Jasmine
Overall
Overall, service is pretty good. Only complaint is that they do not give enough notice prior to their service. For example, you receive notice a day prior saying they are coming, but the day of, you get a 30 minute notification - not enough time in my opinion. I’ve expressed my concerns, but no changes have been made.
21 kwietnia 2026
Odpowiedź od Aptive Pest Control - Bay Area
Hi Bryan,
Thanks for sharing this, we’re glad to hear the service has been pretty good overall, and we also understand your concern about the short notice before visits.
At Aptive, we know scheduling clarity is important, and this isn’t the experience we want for you. We’ll make sure this feedback is passed along so it can be better handled moving forward.
We appreciate you choosing Aptive, and we’re always working to make sure things are handled in a way that works better for our customers.
-Jasmine
This particular service Technician that…
This particular service Technician that came to my house was absolutely great. He really pay attention to the areas that need to be cleaned and sprayed. He’s also very polite and courteous. We hope that all future services to my home will carried out by this same Technician.
19 kwietnia 2026
Odpowiedź od Aptive Pest Control - Bay Area
Hi Melvin,
Thank you for sharing this kind feedback. We’re so glad to hear your Aptive service professional took the time to focus on the areas that needed attention and delivered the visit with such courtesy and professionalism, that really matters to us.
We’ll be sure to pass along your appreciation. At Aptive, we want every visit to feel easy and reliable, with the details handled the right way from start to finish. We truly appreciate you choosing Aptive and trusting us with your home.
-Jasmine
I like Aptive the are professional and friendly.
I like them they cover my ysrd and the bug population down. The workers are nice and professional.
16 kwietnia 2026
Odpowiedź od Aptive Pest Control - Bay Area
Hi Suzi,
We really appreciate you sharing this, thank you. It’s great to hear you’re seeing a reduction in pest activity and that our team has been coming across as both nice and professional while servicing your yard through Aptive. We’ve got this handled, and we’ll keep working to make sure your home continues to feel well taken care of and protected.
-Jasmine
It was HORRIBLE...
It was HORRIBLE...didn't do what they said they would but still took my money,. I will never use them again!!!!!
7 sierpnia 2025
Odpowiedź od Aptive Pest Control - Bay Area
Hi there,
Thank you for sharing your feedback. I can understand how frustrating this experience must have felt, especially if the service didn’t meet the expectations that were set. That’s certainly not the experience we want anyone to have.
At Aptive, our goal is to make sure our customers feel their concerns are properly handled and that the service provided reflects the value they expect. We’d appreciate the opportunity to review what happened and see how we can help address the situation.
Please feel free to reach out to us at socialmedia@goaptive.com so we can take a closer look at your account. Your feedback is important to us and helps us continue improving the experience we provide.
-Jasmine
Aptive shows up every month like clock…
Aptive shows up every month like clock work. They provide a text message indicating they will be on property, send a picture and indicate when they are done. It's a set-and-forget it service. It's easy, convenient and trusted.
8 kwietnia 2026
Odpowiedź od Aptive Pest Control - Bay Area
Hi Paul,
We really appreciate you taking the time to share this, and it’s great to hear the consistency and communication from Aptive have made things so easy and dependable for you. That “set it and forget it” peace of mind is exactly what we work hard to deliver, from the heads-up texts to the photos and completion updates.
We’re glad the process feels seamless and trustworthy month after month. That reliability is what we mean when we say we’ve got this handled, so you can get back to your day without having to think twice about it.
-Jasmine
The system is very flawed
The system is very flawed. The initial call was difficult using your AI phone circle. Extremely frustrating. I had a simple pick up of dead rat and reset of trap that I want it done ASAP. I was given an option of same day morning or afternoon appointment I chose the morning when nobody came by 11 AM. I started calling to make sure I was on the schedule. Unfortunately I was not appointment made for next day. When I finally reached a human to express my disappointment after staying home all morning, I was told they would attempt to contact dispatcher in my area and see if someone could come out. Someone did come out, picked up the Rodent and I mentioned I had another appointment for the next day. He said not a problem they would be notified. Next day came and I received yet another text message that someone was on their way. HELP… your system clearly does not work. There is no communication within Aptive! In summary, the robot said I had an appointment… your system showed that I didn’t. What’s up. The service sucks.!!!
8 kwietnia 2026
Odpowiedź od Aptive Pest Control - Bay Area
Thanks for sharing this, C. We’re sorry to hear about the scheduling confusion, the missed expectations around your appointment, and the frustration this caused after you set aside time to wait. That’s understandably upsetting.
We’d like the opportunity to take a closer look at your account and the sequence of events around these visits so we can better understand where the breakdown occurred. Please email socialmedia@goaptive.com with your address and any additional details you can share. Our team will carefully review everything and work to handle your concerns with the attention they deserve.
-Alexis
The technician was professional and…
The technician was professional and helpful. The work was completed quickly and correctly.
11 kwietnia 2026
Odpowiedź od Aptive Pest Control - Bay Area
Hi Susan,
Thank you for sharing this great feedback! We’re really glad to hear your Aptive service professional was helpful, professional, and able to complete the work quickly and correctly.
At Aptive, we focus on delivering efficient, high-quality service so you can feel confident your home is well cared for without any hassle. It’s great to know everything felt handled smoothly from start to finish. We truly appreciate you trusting us with your home!
-Jasmine
If you don’t understan, ask for explanation.
1. Explained what he was doing and why it was necessary.
2. Answered my questions.
10 kwietnia 2026
Odpowiedź od Aptive Pest Control - Bay Area
Thanks for taking a moment to share this with us, Michael! We’re glad to hear everything was clearly explained during the visit and that your questions were handled. It’s great to know the service felt transparent and helpful as well! We really appreciate having you as a part of the Aptive neighborhood!
-Alexis
Excellent service!!
10 kwietnia 2026
Odpowiedź od Aptive Pest Control - Bay Area
We’re pleased to know your experience was excellent all around, Katie! Providing detailed, attentive service with strong communication is something we strive for every visit. Thank you for being part of Aptive and for choosing us to handle your pest control needs!
-Alexis
Derick Avila is professional
Derick Avila is professional, bright, loves his job, Aptive, life, and is a wonderful person and representative for you. From texting me of his arrival, doing each task by the book, making me feel grateful I had chosen Aptive,
and that Derick was my technician. I wish I could have Derick every quarter. Aside from leaving my home pest free he also inspired my day. A FABULOUS EMPLOYEE who acted like he owned Aptive. Attitude is something you cannot buy. Grateful, Cheryl Texeira at 3026 Deer Meadow Drive in Danville, California
8 kwietnia 2026
Odpowiedź od Aptive Pest Control - Bay Area
Thanks for taking a moment to share this with us, Cheryl! It's fantastic to hear that Derick made such a positive impact during his visit. It's always our goal to provide exceptional service, and knowing that his professionalism and enthusiasm left you feeling grateful and inspired truly warms our hearts.
We are proud to have him as part of our team, and your kind words will certainly be shared with him. It's feedback like yours that motivates us to continue delivering the best service possible. We really appreciate your trust in Aptive to handle your pest control needs!
-Alexis
Great Communication Like that they call you to let you know…
Like that they call you to let you know they are on the way with an ETA. Also they asked if you have any problems or concern's. They are respectful of your property, finally they take and send pictures when they are done.
8 kwietnia 2026
Odpowiedź od Aptive Pest Control - Bay Area
Thank you for taking the time to share your feedback with us, James! We are really glad you appreciate our communication efforts and the respect our team shows for your property. It's great to know that the photos and updates we provide are helpful to you. Your satisfaction is important to us, and if you have any further suggestions or concerns, please feel free to reach out. We're grateful you've chosen Aptive to handle your pest concerns!
-Alexis
Reliable Company, good service
Tech arrived on time, answered a question l had.
Sent pix of work he completed.
Company very reliable and always shows up as scheduled.
31 marca 2026
Odpowiedź od Aptive Pest Control - Bay Area
Hi there,
Thank you so much for sharing your experience! We're thrilled our service professional arrived on time, answered your question, and sent photos of the work completed. At Aptive, reliability and clear communication are at the heart of what we do, and it’s wonderful to know we could make your experience smooth and stress-free. When it comes to protecting your home, you can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!
-Jasmine
Aptive workers are always professional
Workers who spray are always personable and professional
31 marca 2026
Odpowiedź od Aptive Pest Control - Bay Area
Hi Carole,
We’re so glad to hear our service professionals are personable and professional! At Aptive, we take pride in handling every detail with care to ensure your home is protected and your experience is smooth and stress-free. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!
-Jasmine
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