I received an email reminding me someone coming a certain date. on that date mid afternoon received an e-mail that he had been delayed and would arrive the next day. He arrived and was courteous and... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ashley is great! She always asks about recent issues and very thoroughly addresses concerns inside the house and around property. If the source is not immediately evident, she takes the time to find i... Zobacz więcej
Reakcja na opinię
I like that the coverage is for several pests. But still not enough - eg scale, molds on plants not covered so need to have more pest control companies. The price is competitive, that is good.... Zobacz więcej
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Kahil was great! He came out and installed the bag on our tree to help eliminate the wasps and was happy to take care of a few additional requests from my husband, including treating the first floor a... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Aptive Pest Control in Annapolis Junction, MD provides reliable residential pest control services tailored to homes across Howard County. Our local team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built around your home’s needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Annapolis Junction and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Welcome to Aptive Pest Control
Napisane przez firmę
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Dane kontaktowe
9090 Junction Dr, Ste 1, 20701, Annapolis Junction, MD, Stany Zjednoczone
- 14103768839
We overthink pests so you don't have to.
4,1
Dobra
117 recenzji
Zaprasza klientów do wystawiania recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I would give zero stars if possible
I would give zero stars if possible. It has been a horrible experience. Response to emails is terrible. Customer service wait times is ridiculous 45 minutes to talk to someone. Spoke to 4 different supervisors trying to get the problem solved. Technician response was “pick it up yourself” tried to cancel contract said they would charge me fee to cancel even though they have not provided service promised. Please stay away from this company. Use ANYONE else
4 lipca 2025
Odpowiedź od Aptive Pest Control - Baltimore
Hi Stacy,
We’re truly sorry to hear how disappointing your experience with Aptive has been. The long wait times, lack of responsiveness, and especially the dismissive service professional comment are completely unacceptable and not reflective of the service we’re committed to providing. You’ve clearly made every effort to get the issue resolved, and we regret that you've had to speak with multiple supervisors without getting the support you deserve.
We want to make this right. Please email us at socialmedia@goaptive.com with your service address so we can immediately review your account, understand what went wrong, and work toward a resolution that reflects our commitment to integrity and customer care. We sincerely appreciate your feedback and the opportunity to try to rebuild your trust.
-Jasmine
Odpowiedź od Aptive Pest Control - Baltimore
Hi Taylor,
Thank you for your feedback! We’re glad to hear our team did a thorough job treating the outside of your home. At Aptive, we take pride in providing careful, effective service to help keep your home protected. We appreciate you being part of the Aptive family and look forward to continuing to serve you.
-Jasmine
I am particularly pleased with the…
I am particularly pleased with the results from using Aptive. I highly recommend their services.
7 czerwca 2025
Odpowiedź od Aptive Pest Control - Baltimore
Hi Dan,
Thank you so much for sharing your positive experience! We’re delighted to hear that you’re pleased with the results from using Aptive. Delivering effective pest control and peace of mind is what we strive for every day.
We truly appreciate you being part of the Aptive family and look forward to continuing to serve you!
-Jasmine
Ants Galore!!!
I signed a contract with Aptive for two years and they never resolved my ant problem! They did cut down on the other creepy crawlies significantly. I chose not to renew as the ants are still taking up residence and I am now naming them as they are clearly my pets at this point…Currently looking for ittty bitty collars.
5 czerwca 2025
Odpowiedź od Aptive Pest Control - Baltimore
Hi there,
Thanks for sharing your feedback. We’re glad to hear we helped reduce other pests, but understand how frustrating it is that the ants are still hanging around — your “itty bitty collars” comment made us smile, though!
At Aptive, we aim to fully resolve pest issues, and we’re sorry we didn’t meet that mark with your ants. If you’d like, we’d be happy to review your account and see if there’s anything more we can do.
Thanks for choosing Aptive and being part of our neighborhood. We hope you find a comfortable solution soon!
-Jasmine
We have nothing but positive remarks to…
We have nothing but positive remarks to state regarding Aptive.
5 czerwca 2025
Odpowiedź od Aptive Pest Control - Baltimore
Hi there,
Thank you so much for your positive remarks about Aptive! We’re grateful to have the opportunity to serve you and appreciate you being part of the Aptive neighborhood. We look forward to continuing to provide you with reliable and effective pest control.
-Jasmine
Issue #1
Issue #1 - They only EMAIL you one (1) day before you have been placed on their schedule for service!
Issue #2 - They do not make sure that their technicians follow "special" instructions requested by the customer. This does not apply to all of their technicians, but far too many of them.
Issue #3- It appears that they have a very high employee turnover, because the BEST, most professional and efficient technicians do not seem to continue working there very long.
31 maja 2025
Odpowiedź od Aptive Pest Control - Baltimore
Hi Karen,
Thank you for taking the time to share your detailed feedback with us. We truly appreciate your honesty and the opportunity to learn from your experience with Aptive.
We hear you on the timing of our email notifications — our goal is to keep customers informed without overwhelming their inbox, but it’s clear we need to find a better balance, and we’re reviewing how to improve this.
Regarding special instructions, we agree that every request should be respected and followed carefully. We’re sorry this hasn’t been consistent, and we’re actively working to reinforce clear communication and attention to detail across our team.
As for employee turnover, we’re grateful you’ve recognized the dedication of our top service professionals. We’re committed to building a stable, skilled team because we know that consistency directly impacts the quality of service you receive.
Thank you again for choosing Aptive. Your feedback helps us grow and improve, and we’re here to make sure your future experiences reflect the high standards you deserve.
-Jasmine
Odpowiedź od Aptive Pest Control - Baltimore
Hi Joan,
Thank you for taking the time to share your experience with us. We sincerely appreciate your patience and understand how frustrating it must have been to wait through multiple visits for the right supplies.
At Aptive, we strive to get things right the first time, and it’s clear we missed the mark here. We’re reviewing our processes to make sure our service professionals are fully equipped to provide efficient and effective treatments from the start.
Your feedback is invaluable in helping us improve, and we hope to have the chance to deliver a smoother experience for you in the future. Thank you for choosing Aptive — we truly value your business.
-Jasmine
Where's the results
After 3 visits I'm still seeing a lot of insect infestation on my property
31 maja 2025
Odpowiedź od Aptive Pest Control - Baltimore
Hi there,
Thank you for sharing your experience. At Aptive, we genuinely want to help you get the pest control results you expect and deserve. I’m sorry to hear that after three visits you’re still dealing with a significant insect issue—that’s definitely not the experience we aim to provide.
We’d like to make this right by having a service professional reassess your property to tailor a more effective solution for your specific situation. Please reach out to our team directly at socialmedia@goaptive.com so we can prioritize your case and ensure you receive the attention and results Aptive stands for.
Your satisfaction matters to us, and we appreciate the opportunity to improve your experience.
-Jasmine
Tony was great
Tony was great! He explained the process and took pictures of what he treated. He was very business friendly!
31 maja 2025
Odpowiedź od Aptive Pest Control - Baltimore
Hi Edward,
Thank you for sharing your experience! We’re thrilled to hear Tony provided clear explanations and thorough documentation—that’s the level of service we aim to deliver at Aptive. We appreciate your kind words and are glad our approach made the process smooth for you. Thanks for being part of the Aptive neighborhood!
-Jasmine
Excellent service
24 maja 2025
Odpowiedź od Aptive Pest Control - Baltimore
Hi Michelle,
Thank you for your kind words! We’re delighted to hear you’ve experienced excellent service with Aptive. Providing top-quality care is what we strive for, and we truly appreciate you being part of the Aptive neighborhood!
-Jasmine
I still have ant hills throughout my…
I still have ant hills throughout my backyard. I scheduled a return service and and a 2nd regular service since mentioning the issue. The hand held spreader doesn't do the job.
20 maja 2025
Odpowiedź od Aptive Pest Control - Baltimore
Hi Mark,
Thank you for sharing your feedback with us. We’re sorry to hear the ant hills are still a problem, and we completely understand how frustrating that can be. At Aptive, we want to make sure every treatment is effective and tailored to your needs. I’ll personally make sure our team reviews your account and the approach used, so we can address this thoroughly on your next visit. We appreciate your patience and giving us the chance to get this right for you.
-Jasmine
Odpowiedź od Aptive Pest Control - Baltimore
Hi Agnes,
Thanks for letting us know your second visit went smoothly! We’re glad to hear everything was completed successfully. At Aptive, we’re dedicated to providing consistent, reliable service and making sure your home stays protected.
If you ever have questions or need anything between visits, please don’t hesitate to reach out — we’re here to help. Thanks for choosing Aptive and being part of our community!
-Jasmine
The technicians come on time
The technicians come on time. They answer any questions I may have. Plus. They ate personable and professoonal.
9 maja 2025
Odpowiedź od Aptive Pest Control - Baltimore
Hi Stephanie,
Thanks so much for sharing your experience! At Aptive, we know how important punctuality and clear communication are, and we’re glad our service professionals have been both professional and personable in addressing your questions. We truly appreciate you being part of the Aptive family and look forward to continuing to keep your home comfortable with care and respect.
-Jasmine
Good Honest Company.
First rate servicing. Technicians explain how applications work and take care of additional requests.
Most important, they honor the terms of the contract with no hesitation or delays.
15 maja 2025
Odpowiedź od Aptive Pest Control - Baltimore
Hi William,
This is exactly the kind of experience we strive to provide -- thank you so much for sharing it! We're thrilled to hear that our service professionals are not only thorough and responsive, but also take the time to explain the process and follow through on every promise. Honoring your trust and sticking to our word is something we take seriously at Aptive, so your feedback means a lot.
We're proud to have you as part of the Aptive family and look forward to continuing to protect your home with the care and consistency you deserve.
-Jasmine
I always receive great service from Aptive
I always receive great service from Aptive. My provider was Jerome S. He provided excellent service (10/10). He made me aware of his arrival time beforehand, checked to see if there were any specific issues. Took pictures of all the areas treated and reminded me to secure the gate and the garage after the service was completed. Very polite and respectful.
14 maja 2025
Odpowiedź od Aptive Pest Control - Baltimore
Hi Vertinia,
Thank you so much for sharing this -- your kind words made our day! We're thrilled to hear that Jerome delivered such a thoughtful and top-notch experience. From clear communication and attention to detail, to treating your home with care and respect -- that's exactly the level of service we're proud to provide at Aptive.
We'll be sure to pass along your shoutout to Jerome! It means a lot to know you feel confident and well cared for. We're lucky to have you as part of the Aptive family and look forward to keeping your home protected all year long.
-Jasmine
Better than the rest.
We tried a variety of pet control services over the years. Aptive was the first to work as we hoped. Highly recommend.
15 maja 2025
Odpowiedź od Aptive Pest Control - Baltimore
Hi Kevin,
Thank you so much for sharing that! It truly means a lot to hear that after trying several options, Aptive was the one that delivered the results you were hoping for. We're honored to be the team you can count on to keep your home protected, and your recommendation really speaks volumes. We're so glad to have you as part of the Aptive family!
-Jasmine
The Aptive Way
Consistent Efficient Service once again and personnel took the time to explain the process.
1 maja 2025
Odpowiedź od Aptive Pest Control - Baltimore
Hi Lorna,
Thank you for your kind words! At Aptive, we believe that consistent and clear communication is key to making sure you feel confident and cared for every step of the way. We’re so glad our team took the time to explain the process and deliver efficient service you can rely on. It’s a pleasure to have you with us on this journey to a comfortable home!
-Jasmine
Highly satisfied
The technicians are always very efficient and pay attention to details to make the visit highly effective. We can tell a difference the application makes with the absent of ants inside of our home, very helpful. We are completely satisfied with the company and appreciate the professional manners of the technicians who service our home. Thank you!!
5 maja 2025
Odpowiedź od Aptive Pest Control - Baltimore
Hi Linda,
Thank you so much for your kind and thoughtful review! We’re so glad to hear that our service professionals have been able to provide efficient, detail-oriented service and that you’ve noticed such a positive difference in your home. At Aptive, we take pride in delivering effective treatments and maintaining a high standard of professionalism, and it’s wonderful to know that you’ve experienced that firsthand. Your satisfaction means the world to us, and we truly appreciate your trust in our team. If there's anything else we can do to help, we’re always here for you. Thank you again for choosing Aptive!
-Jasmine
Odpowiedź od Aptive Pest Control - Baltimore
Hi Roger,
Thank you for your feedback! We’re glad to hear that your experience went well. At Aptive, we’re committed to providing great service, and it’s wonderful to know we met your expectations. We truly appreciate you being a part of the Aptive family and look forward to serving you again!
-Jasmine
Thank you so much
18 kwietnia 2025
Odpowiedź od Aptive Pest Control - Baltimore
Hi Brenda,
You're very welcome! We're so glad to have had the chance to serve you, and we truly appreciate your support. If you ever need anything, don't hesitate to reach out. Thanks for choosing Aptive!
-Jasmine
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