The time I've had with the company, I wasn't as satisfied because sometimes the people who came to do the work wouldn't execute the job correctly. But the last man who came at the end of May, his name... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Jared was very professional, asking questions about what he needed to focus on, if we had seen any insects inside or outside etc. He was very thorough and detailed spraying where I asked to, took car... Zobacz więcej
Reakcja na opinię
The service provided by Aptive is great. The technicians are respectful, friendly, and communicative. They will send a text before arriving and always ask if we have any new and/or specific areas that... Zobacz więcej
Reakcja na opinię
My Aptive Rep, Alec, made my experience great. The stars are for him. He knew my house and remembered my preferences. He is also professional and friendly. Please note, your website is not so great... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Aptive Pest Control in Stone Mountain, GA offers dependable residential pest control services designed to protect your home from common Georgia pests. Our local Stone Mountain team provides customized treatment plans to address ants, spiders, cockroaches, rodents, and more. We’re committed to delivering effective solutions and professional service throughout the Atlanta metro area. Serving Stone Mountain and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Call today for a quote and choose a pest control plan that fits your needs.
Welcome to Aptive Pest Control
Napisane przez firmę
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Dane kontaktowe
1960 Parker Ct, 30087, Stone Mountain, GA, Stany Zjednoczone
- 14048825498
We overthink pests so you don't have to.
4,4
Doskonała
176 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Pass for a more established company next time
We were promised whole house and yard spraying by the salesperson. The techs just spray around the base of the house and eaves.
Their scheduling is a mess, we get mutliple confirmations and appointments within days of each trying to overlap and charge for extra visits.
12 sierpnia 2025
Odpowiedź od Aptive Pest Control - Atlanta
Hi Victor,
Thank you for sharing your experience. I’m very sorry to hear about the confusion with your treatments and scheduling. I understand how frustrating it must be to expect whole-house and yard coverage and feel like that hasn’t been fully delivered.
I’d like to review your account and ensure the treatment plan aligns with what was promised, as well as clarify the scheduling process so there are no overlapping appointments or unnecessary charges. Please reach out to us at socialmedia@goaptive.com with your service address so we can take a closer look and make this right.
We truly appreciate you being part of the Aptive neighborhood and giving us the opportunity to address these concerns.
-Jasmine
Notifications
I do not receive emails regarding when my next treatment will be.
When I reported this, a solution, such as text messages, was not provided.
7 sierpnia 2025
Odpowiedź od Aptive Pest Control - Atlanta
Hi Cathy,
Thank you for sharing your experience. We’re sorry to hear that you haven’t been receiving appointment notifications and that an alternative solution wasn’t offered when you reported the issue. At Aptive, we want to make it simple to stay informed about your services, whether by email, text, or phone.
Please reach out to us directly at socialmedia@goaptive.com so we can update your communication preferences and ensure you’re notified in the way that works best for you moving forward. We appreciate you bringing this to our attention and giving us the opportunity to improve your experience with Aptive.
-Jasmine
Odpowiedź od Aptive Pest Control - Atlanta
Hi Sandra,
Thank you for sharing your experience with Aptive! We’re glad to hear that our services have been effective in controlling the pests around your home. Keeping your home protected and giving you peace of mind is exactly what we strive for. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Aptive is able to protect the home from…
Aptive is able to protect the home from the outside in.
Scheduling would be made more convenient with a quarterly option and to be able to specify am or pm.
6 sierpnia 2025
Odpowiedź od Aptive Pest Control - Atlanta
Hi Tom,
Thank you for sharing your feedback and for trusting Aptive to protect your home. We’re glad to hear you feel confident in the coverage we provide. We also appreciate your suggestions regarding scheduling options and the ability to choose AM or PM time frames, and we’ll be sure to share this with our team as we continue looking for ways to make our service even more convenient for our customers.
-Jasmine
I continue to have problems with ants…
I continue to have problems with ants which I’ve mentioned twice in the last two visits. For the cost of the service it just doesn’t seem reasonable, particularly with the poor performance.
25 lipca 2025
Odpowiedź od Aptive Pest Control - Atlanta
Hi Clare,
Thank you for sharing your experience with us. I understand how frustrating it is to still be dealing with ants despite bringing it up during recent visits. At Aptive, we aim to provide effective, lasting solutions, and it’s clear we haven’t met that standard for you yet. I’d like to review your account and arrange for a service professional to take a closer look and work on resolving the issue. Please reach out to us at socialmedia@goaptive.com so we can make this right. We value you as part of the Aptive neighborhood and appreciate the chance to improve your experience.
-Jasmine
Your technician was uncommunicative
Your technician was uncommunicative, and frankly rude. This service was to check the annual termite stations and I’ve found several still covered with pine straw undisturbed. This type of service isn’t what I experience with the techs supporting my regular pest service. On his initial service phone call I thought he was for pest service which I had a week prior so I was a bit confused, then checked my calendar to see it was the annual termite review. Never contacted me after the inspection- just drove away.
22 lipca 2025
Odpowiedź od Aptive Pest Control - Atlanta
Hi Walter,
Thank you for sharing your experience with us. At Aptive, we strive to deliver clear communication and thorough service at every visit, so I’m sorry to hear this wasn’t reflected during your termite station inspection. We understand how important it is for your home to be well cared for and for our service professionals to keep you informed every step of the way. I’d like to personally look into this and make sure your concerns are addressed. Please reach out to us at socialmedia@goaptive.com with your contact info so we can follow up directly and work toward a better experience. Your feedback helps us improve, and we appreciate you bringing this to our attention.
-Jasmine
I have used Aptive for years and have never been disappointed in their service
Arrived timely, completed process efficiently, kept me informed and updated re process. Made sure I knew how long my pets needed to be kept out of yard.
25 lipca 2025
Odpowiedź od Aptive Pest Control - Atlanta
Hi Donald,
Thank you for taking the time to share your experience! We’re glad to hear that our team arrived on time, worked efficiently, and kept you informed every step of the way. Clear communication—especially around important details like pet safety—is something we prioritize at Aptive Environmental.
We appreciate you trusting us to protect your home and loved ones, and we look forward to continuing to provide you with attentive, reliable service. Thanks again for being part of the Aptive family!
-Jasmine
Odpowiedź od Aptive Pest Control - Atlanta
Hi Kirk,
Thank you for sharing your experience! We're so glad to hear that your service professional was both knowledgeable and helpful—that’s the level of expertise and care we aim to provide at Aptive.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with top-quality service.
-Jasmine
The technician did a great job…
The technician did a great job explaining the process and detailing what he did at my home in Forsyth County, GA
3 lipca 2025
Odpowiedź od Aptive Pest Control - Atlanta
Hi Jackie,
Thank you for sharing your experience! We’re glad to hear that your Aptive service professional took the time to clearly explain the process and detail the treatments performed at your Forsyth County home. Providing thorough communication is a key part of our commitment to delivering exceptional service, and we appreciate you trusting Aptive to protect your home. We look forward to continuing to serve you with care and professionalism!
-Jasmine
No more bugs alive in my home!
I had a large cockroach fly at my face while I was visiting with a friend in my living room. I ducked and it landed on the wall behind me where I crushed it. The very next day a rep from Aptive knocked on my door and they were able to treat that same day. I called them back 2 weeks later to re-treat a couple of spots. Again, they gave very quick service (I think it was the day after I called) 2 weeks later they were due for their scheduled service and they were right on time and happy to treat again. The only bugs I've seen in the house since have been dead. I feel confident that their treatments are working and my home will remain bug free. Thank you Aptive!
11 lipca 2025
Odpowiedź od Aptive Pest Control - Atlanta
Hi Kristen,
Thank you for sharing your story and for trusting Aptive to tackle such an urgent pest issue so quickly! We’re glad our team was able to respond promptly and keep your home protected with consistent, effective treatments. Knowing that you feel confident in our service and that the bugs you’ve seen have been “the last of them” means a lot to us. We appreciate you being part of the Aptive family and look forward to continuing to keep your home comfortable!
-Jasmine
Great service!
I love Aptive’s attention to detail and the quality of service they provide when treating their customers.
2 lipca 2025
Odpowiedź od Aptive Pest Control - Atlanta
Hi Ana,
Thank you so much for sharing your experience! We’re truly proud of our team’s commitment to attention to detail and delivering high-quality service—that dedication is at the heart of everything we do at Aptive. Hearing that it shows in how we treat our customers means a lot to us. We’re grateful to have you as part of the Aptive family and look forward to continuing to provide you with exceptional care and protection.
-Jasmine
Great communication & Product
I've been using Aptive for a few years and have not had an issue with ants getting inside the house like I did with my prior service provider. Urenny did a great job communicating the service provided and the Company does a great job sending service reminders.
8 lipca 2025
Odpowiedź od Aptive Pest Control - Atlanta
Hi Andrea,
Thank you so much for your continued trust in Aptive over the years! We’re so glad to hear that the difference in ant control has been noticeable since making the switch—that’s exactly the kind of long-term impact we strive for. We're also happy to hear Urenny delivered clear communication during your service and that our reminders are helping keep things simple on your end. We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home year-round!
-Jasmine
Service is NOT what you are promised.
Every technician that comes out does things differently. They cut corners & try to do the least amount of work possible. If you want the job done to the level that you were promised when you signed the contract you will have to micromanage them & follow them around to check there work.
It's obvious that this company does NOT have any training systems in place.
8 lipca 2025
Odpowiedź od Aptive Pest Control - Atlanta
Hi Jason,
Thank you for sharing your honest feedback. We're genuinely sorry to hear that your experience hasn’t reflected the consistent, high-quality service Aptive is committed to delivering. Your concerns about inconsistency and the need to oversee treatments are absolutely valid, and they’re not the experience we want any of our customers to have.
We take training and accountability seriously, and your feedback will be shared with our local service leadership so we can make sure better oversight and follow-through are in place moving forward. We’d love the chance to turn things around and restore your confidence in our team—please don’t hesitate to reach out at socialmedia@goaptive.com if there's anything specific you'd like addressed ahead of your next visit. You're a valued part of the Aptive community, and we want to make this right.
-Jasmine
Spider webs were not all removed
Spider web were not all removed. Also, we have lots of spiders they need to be treated and killed.
24 czerwca 2025
Odpowiedź od Aptive Pest Control - Atlanta
Hi Jim,
Thank you for your feedback. We’re sorry to hear that some spider webs were missed and that you’re still dealing with spiders around your home. At Aptive, we aim to provide thorough treatments and clear results, and it’s important to us that you feel fully protected. We’d love the opportunity to revisit your property, address any remaining issues, and ensure your home gets the care it deserves. Please don’t hesitate to reach out at socialmedia@goaptive.com—we’re here to help.
-Jasmine
Improvement Pending
Aptive technicians are very thorough with providing their services. There are multiple times I have witness them consistently treat my home with the utmost care and take care of areas of concern. They would bring to my attention of anything that I would need to be aware of. However when it comes to scheduling my treatment, it feels that there is not enough notice or it is at random. Recently, I have received notifications 3 days ahead for the past 3 months where they had to reschedule. Their scheduling and notification system need improvement.
1 lipca 2025
Odpowiedź od Aptive Pest Control - Atlanta
Hi Leonard,
Thank you for highlighting the care and attention our Aptive service professionals bring to your home—we’re glad to hear they’re consistently thorough and communicative. We also appreciate your honest feedback about our scheduling and notification process. We understand how important timely and reliable communication is, especially when planning around your busy schedule. Please know your comments have been shared with our team as we work to improve this experience. We’re grateful to have you as part of the Aptive family and are committed to making your future visits smoother and more convenient.
-Jasmine
I provided instructions to the tech
I provided instructions to the tech, but I'm not sure if everything I asked for was completed. He left within 10 minutes after arriving.
18 czerwca 2025
Odpowiedź od Aptive Pest Control - Atlanta
Hi Dianira,
Thank you for sharing your feedback. At Aptive, we want every visit to fully meet your expectations, and we’re sorry to hear that you’re uncertain if all your instructions were followed. We take your concerns seriously and want to ensure nothing is missed during service.
Please feel free to reach out to our team directly at socialmedia@goaptive.com so we can review your requests and address any outstanding needs. We’re committed to providing thorough, attentive care and want to make sure you feel confident and satisfied after every visit.
Thanks again for being part of the Aptive family — we look forward to making this right for you!
-Jasmine
Don’t get what your paid for
Didn’t spray for mosquitoes but twice in a year after I paid for the PRO plan which includes this. Only sprayed indoors once in a year. When you click on the message link to reschedule appointments, they are none available. When I canceled my account through customer service, she offered to send them back out to spray for mosquitoes, but they should have did that each time during warm weather.
20 czerwca 2025
Odpowiedź od Aptive Pest Control - Atlanta
Hi Chris,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your mosquito and indoor treatments weren’t completed as expected under your PRO plan—that’s not the level of service we aim to deliver at Aptive. You’re absolutely right that those treatments should have been performed consistently during the warmer months, and the difficulty with rescheduling only adds to the frustration.
We understand your decision to cancel, but we’d still appreciate the opportunity to review your account and see what went wrong so we can improve. Your feedback is important, and we’d love the chance to make things right—whether that means correcting a missed service or learning how to better support our customers in the future.
Thank you again for being part of the Aptive neighborhood. If you’d be open to reconnecting, our team is here at socialmedia@goaptive.com.
-Jasmine
Service with a smile
The service rep showed up and gotto work right away. He covered areas all around the house and yard. He also made sure to close the gate to the backyard after servicing the area.I was satisfied with the service.
9 czerwca 2025
Odpowiedź od Aptive Pest Control - Atlanta
Hi Patye,
Thank you for sharing your feedback! We’re glad to hear our service professional arrived ready to work and took care to cover all the necessary areas around your home and yard. Closing the gate is just one of the little things we focus on to show respect for your property. Your satisfaction means a lot to us at Aptive, and we appreciate you being part of our family. We look forward to continuing to protect your home with the same care and attention.
-Jasmine
The professionalism from the techs
31 maja 2025
Odpowiedź od Aptive Pest Control - Atlanta
Hi Randel,
Thank you for taking a moment to share your experience! We're so glad to hear that our service professionals' professionalism stood out to you—that’s something we take a lot of pride in at Aptive.
We truly appreciate you being part of the Aptive family and look forward to continuing to deliver service you can feel confident in.
-Jasmine
Very good company
There is good communication between clients and techs. They let you know when they will be and that's when they show up. The only issue I have had is one or two of the techs that have shown up had done a really quick poor job around the house. When they do a decent coverage we seem to not have any big issues.
5 czerwca 2025
Odpowiedź od Aptive Pest Control - Atlanta
Hi John and Kelsey,
We appreciate you highlighting the clear communication between our team and you—that’s something we work hard to get right. At the same time, we’re sorry to hear that some visits didn’t meet the high standards we aim for. Consistent, thorough service is key to keeping your home comfortable, and we regret any times we fell short.
Your feedback is important, and we’ll be sure to share it with our service professionals to help improve the quality of every visit. Thanks for being part of the Aptive neighborhood and for giving us the opportunity to protect your home.
-Jasmine
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.