Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Good platform, but predatory subscription policies! The platform itself is actually quite good, but their subscription and billing system feels like a total scam. I used the service exactly ONCE... Zobacz więcej

Oceniono na 1 z 5

If there is a chance, I will rate this website with zero stars. A complete scam. They will not send you a confirmation email that will allow you to log in. You'll just receive charges because you can'... Zobacz więcej

Oceniono na 1 z 5

This website is a complete scam. The AI detection feature costed me 1$ for 3days but the same research paper was given different percentage of AI generated text and human generation text. The next... Zobacz więcej

Oceniono na 1 z 5

They charged you extra for the library even though you paid for a 3-day subscription anyway. I wasn't able to click cancel the subscription, which I assume they did on purpose to stop people from canc... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Korepetytor

Napisane przez firmę

ExpertChat is a math-solving and learning platform. It provides you with step-by-step solutions to any math task in a flash and comprehensive help from real-person math experts in online chat 24/7.


Dane kontaktowe

1,2

Bardzo słaba

Wynik TrustScore: 1 na 5

166 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

arnaque

J'ai voulu utiliser ce site pour tester leur logiciel anti-plagiat qui était annoncé comme gratuit. En fait il ne l'était pas mais j'ai payé 0.99 usd. Le logiciel était une arnaque car ils ne pouvait valider que des fichiers de 1000 mots mais à aucun moment , c'était annoncé.
Ils me demandait de payer plus de 30 euros pour tester mon fichier et je n'ai pas répondu car c'était trop cher.
Hier j'ai reçu un mail me disant que ils allaient me débiter 29.99 euros. J'ai aussitôt envoyé un mail pour contester ce débit à leur support et bien évidemment mon mail est revenu en undelivered
Le prélèvement sera bloqué dès demain par ma banque

14 listopada 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Hello!

We’re sorry to hear that your experience didn’t meet your expectations.

If you have any questions regarding your subscription, please feel free to contact our support team. You can reach them by:

Click the Support button in the initial email we sent containing your username and password.


Best regards,
Support Team

Oceniono na 1 z 5

This is rubbish, don't cheat on us!

This is rubbish, don't cheat on us!

Before you use it, you are told you can use £0.99 to do the essay check, after you paid, it told you there is a word limit, you cannot even use it to check your 2000 words essay.

I have purchased for 3 days membership, but it automatically register me as a monthly user and kept deducting money from my bank account.

Completely unreliable do not even attempt to use it.

________________________________
Update on 5 December 2024:
Got a reply from the developer (see below) and asked me to contact their team for support. - The fact is I contacted the team immediately on 10 November by sending them an email, they have no contact number, but after 1 month, still don't have a reply.

The explanation made everything even worse...

5 listopada 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Hello!

We’re sorry to hear that your experience didn’t meet your expectations.

If you have any questions regarding your subscription, please feel free to contact our support team. You can reach them by:

Click the Support button in the initial email we sent containing your username and password.

Upd: What email do you use to contact the support team? Maybe you are writing to another company? Or did you make a mistake in your email?


Best regards,
Support Team

Oceniono na 1 z 5

Do Not use this company there is no way to get ahold of them.

I haven't received any e-mail for this purchase at all. No number to call and cancel. I just saw a charge on my card. I tried to e-mail to cancel whatever this is with no response because the e-mail address is undeliverable.

3 listopada 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Hello!

We’re sorry to hear that your experience didn’t meet your expectations.

If you have any questions regarding your subscription, please feel free to contact our support team. You can reach them by:

Click the Support button in the initial email we sent containing your username and password.


Best regards,
Support Team

Oceniono na 1 z 5

Je viens d’être prélevé de 29,90 et…

Je viens d’être prélevé de 29,90 et j’aimerai être remboursé car jamais j’ai opté pour un prélèvement ! Vous avez aucune idée de ce que vous infligez aux gens quand vous faites cela . J’en peu plus j’ai déjà assez de problèmes à mon âge pour que d’autres viennent encore abuser de ma confiance !!!

6 listopada 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Hello!

We’re sorry to hear that your experience didn’t meet your expectations.

If you have any questions regarding your subscription, please feel free to contact our support team. You can reach them by:

Click the Support button in the initial email we sent containing your username and password.


Best regards,
Support Team

Oceniono na 1 z 5

ABSOLUTE SCAM!!

ABSOLUTE SCAM!!! I agreed to a ONE TIME purchase of 0.99$, NOT a subscription. And now I am being charged 30$ for a subscription. AND I can’t even log in to cancel my subscription because there is no recollection of my email, and there is no where for me to even contact customer service about this issue. Screw this app, They didn’t even help me with my assignment. DO NOT WASTE YOUR TIME OR MONEY

3 listopada 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Hello!

We’re sorry to hear that your experience didn’t meet your expectations.

If you have any questions regarding your subscription, please feel free to contact our support team. You can reach them by:

Click the Support button in the initial email we sent containing your username and password.


Best regards,
Support Team

Oceniono na 1 z 5

SCAM!!!!!Terrible experience

SCAM!!!!!Terrible experience. They keep charging you money and can’t figure out how to cancel. I’ve lost about $80 for absolutely nothing. I reached out to customer support and they said they canceled any future payment but just got charged for $30. Now i have to cancel my card to avoid getting ripped off this SCAM.

3 listopada 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Dear Nishesh Rijal,

I would like to clarify that all pricing information was communicated to you promptly upon your subscription. Should the pricing not have met your expectations, you had the option to cancel your subscription prior to any charges being applied. Additionally, our support team made an exception by refunding half of your subscription fee to address your concerns.

Thank you for your understanding.

Best regards,
 Support Team

Oceniono na 5 z 5

Good service😊 thank you for quick…

Good service😊 thank you for quick response

21 października 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Hello Kate!
Thanks for your review! Please recommend our app to your friends, and don’t hesitate to shoot us a note via the Support option in your Profile, if you have any questions.

Best regards,
Support Team

Oceniono na 1 z 5

Billed multiple times no response from…

Billed multiple times no response from company no ability to look up account number! FRAUD 100%

5 października 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Hello!

We’re sorry to hear that your experience didn’t meet your expectations.

If you have any questions regarding your subscription, please feel free to contact our support team. You can reach them by:

1. Click the Support button in the initial email we sent containing your username and password.
2. Send an email to support@expertchat.me.

Best regards,
Support Team

Oceniono na 1 z 5

SCAM SCAM SCAM

SCAM SCAM SCAM

Once you buy you are never able to cancel the subscription through the website you have to cancel your card. IT IS SCAM! The login page for AI master does not show any option to renew my password so I can't log in and cancel subscription.

21 października 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Hello,

It appears you are currently using another service. At ExpertChat, we specialize in providing math problem-solving and learning support.

If you encounter any issues with our platform, please don’t hesitate to reach out to us at support@expertchat.me.

Best regards,
The ExpertChat Support Team

Oceniono na 1 z 5

SCAM! SCAM! SCAM! SCAM! SCAM! SCAM!

Once you buy you are never able to cancel the subscription through the website you have to cancel your card. IT IS SCAM! I am taking them to court with my lawyer. They have no idea how much penalty they will have.

19 sierpnia 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Dear Kerem,

We’re sorry to hear that your experience didn’t meet your expectations.

If you have any questions regarding your subscription, please feel free to contact our support team. You can reach them by:

1. Click the Support button in the initial email we sent containing your username and password.
2. Send an email to support@expertchat.me.

Best regards,
Support Team

Oceniono na 1 z 5

A Complete Scam

I strongly advise against using this service. It's a complete scam. I signed up thinking it was a legitimate offer, but soon after, I realized they were charging me for services I never agreed to. Initially, I accepted a small payment of $0.99, but then I noticed they began to automatically charge me $10, and later $74, without my consent.

What's worse, when I tried to cancel the subscription, there was no way to do it through their website. I emailed them immediately after realizing this, but they never responded. I tried contacting them multiple times through different channels, but they completely ignored me. Eventually, I had to contact my bank to cancel my card and get a new one to stop these unauthorized charges.

Not only are they money thieves, but they also block you from communicating with them once they have your money. They promised me a 50% refund, but after initially agreeing, they canceled the operation and blocked my email, preventing any further communication.

Stay away from this service at all costs—they will charge you without your permission and make it impossible for you to cancel or get your money back.

11 sierpnia 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Dear Fabio,

We apologize if your experience didn't meet your expectations.

Should you have any inquiries regarding your subscription, don't hesitate to reach out to our support team. You can get in touch with them by:

1. Clicking on the Support button in the initial email we sent you containing your username and password (In this email you have all the information about the prices too).

2. Send an email to edit support@expertchat.me.

We never block any of the users, please write to our email.

Best regards,
Support Team

Oceniono na 1 z 5

Site à fuir

Site à fuir. Vous m'avez volé 74 euros

4 czerwca 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Bonjour !

Nous sommes désolés d'apprendre que votre expérience n'a pas répondu à vos attentes.

Si vous avez des questions concernant votre abonnement, n'hésitez pas à contacter notre équipe d'assistance. Vous pouvez les joindre par :

1. Cliquez sur le bouton Support dans l'e-mail initial que nous vous avons envoyé et qui contient votre nom d'utilisateur et votre mot de passe.
2. Envoyez un courriel à support@expertchat.me.

Avec mes salutations les plus cordiales,
L'équipe d'assistance

Oceniono na 1 z 5

RIP OFFS

This place is nothing more than a RIP OFF

13 lipca 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Hello! We are sorry for the situation you have experienced. To manage issues most conveniently, please contact us via the Support option in your app. We want you to stay with us, so we will do our best to help you cope with all the raised issues.

Oceniono na 1 z 5

A scam

A scam. I only chose a one day trial, then it consistently cost me 75 usd per month, and there’s even no place to cancel subscription!

4 lipca 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Hello!

We’re sorry to hear that your experience didn’t meet your expectations.

If you have any questions regarding your subscription, please feel free to contact our support team. You can reach them by:

1. Click the Support button in the initial email we sent containing your username and password.
2. Send an email to support@expertchat.me.

Best regards,
Support Team

Oceniono na 1 z 5

I have sent an email to cancel the…

I have sent an email to cancel the subscription on 02.07.2024. The same day I made the subscription. I am waiting your confirmation!
Because it is not possible to cancel it on the website page
Update 6.07.2024 : they never responded to me and I sent again emails from my personal email without luck so I called me bank and canceled my card ordered a new one. Don’t subscribe they will ignore you.

2 lipca 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Hello!
Your subscription has been canceled, but the funds for the month were withdrawn before you wrote to us. Your bank statement has all the information about the exact date of the charge. If you have any questions, please contact our support team

Oceniono na 5 z 5

I was charged erroneously from this…

I was charged erroneously from this company. Did not order services. After a little bit of communication with Support, the issue was resolved. I appreciate this being a reputable business, and one that makes decisions in favor of their customers.

19 czerwca 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Hello!
We appreciate your feedback!😀

Best regards,
Support Team

Oceniono na 1 z 5

GROSSE ARNAQUE

C'est 1 site malveillant qui débite votre comte de 74€ et 39€ sans votre autorisation. Mon fils n'a jamais rentré ses coordonnées bancaires mais à priori il y a juste une petite case de cochée invisible qui fait le boulot. Un site à proscrire absolument. Et quand on essaie de les joindre par la suite sur l'adresse mail pour 1 réclamation et bien voici la réponse : "message non distribué : 1 problème temporaire est survenu lors de la distribution de votre message à support-expertchat.me". Même pas l'honnêteté de répondre et de rembourser. SITE POURRI.
Après le dépôt de notre avis, iIs apportent toujours la même réponse bidons aux gens, aucun professionnalisme, aucun sérieux, et surtout dans leur réponse rien n'est vrai puisque nous n'avons jamais reçu aucun mail de leur part pour nous prévenir que nous allions être débité.

18 maja 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Bonjour !
Nous sommes désolés d'apprendre que vous avez rencontré des difficultés à utiliser le service. Vous avez été informé des coûts. Nous vous avons également envoyé des courriels de rappel concernant les frais.

Si vous avez encore des questions non résolues, nous serons heureux de vous aider.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
L'équipe d'assistance

Oceniono na 1 z 5

Ce sont des voleurs qui profitent de l…

Ce sont des voleurs qui profitent de l ages des clients pour les arnaquer
Ils te font croire que pour résoudre ton problème de Math par exemple ça ne coûte que 0.90 euro
En fait tu souscris un abonnement a 74 euro/mois et c est marqué en tout petit en bas
Donc après on te prélevés 74 euros 3 jours après les 0.90 euros
C est vraiment bient fait leur arnaque
Ma fille de 16 ans pensait juste payer 0.90 euro
BANDE DE VOLEUR!!!

8 czerwca 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Bonjour !
Nous sommes désolés d'apprendre que vous avez rencontré des difficultés à utiliser le service. Vous avez été informé des coûts. Nous vous avons également envoyé des courriels de rappel concernant les frais.

Si vous avez encore des questions non résolues, nous serons heureux de vous aider.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
L'équipe d'assistance

Oceniono na 1 z 5

BANDE DE VOLEURS

BANDE DE VOLEURS.
N’informe pas des conditions d’engagement.
Prélève tous les mois la somme de 74$ sur mon compte et ne réponde pas aux mails. ÉQUIPE DE VOLEURS, je déconseille fortement.

12 czerwca 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Bonjour !
Nous sommes désolés d'apprendre que vous avez rencontré des difficultés à utiliser le service. Vous avez été informé des coûts. Nous vous avons également envoyé des courriels de rappel concernant les frais.

Si vous avez encore des questions non résolues, nous serons heureux de vous aider.

Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
L'équipe d'assistance

Oceniono na 1 z 5

This page is a COMPLETE SCAM

This page is a COMPLETE SCAM!
Don't use this page! Apparently it's very simple but they're money thieves! And then they block you when you want to communicate with them! I have been charged money that I didn't accept or request! I accepted a payment that he was $0.99 and there everything is fine .. but then they started to AUTOMATICALLY charge $10 and then $74 and the worst thing is that you can't use the page! When you need to solve an exam or homework! Each answer has an additional charge! It's not enough with all the money they charge you! They told me that they were going to reimburse me 50% and first everything is fine but then they cancel the operation and block you from the email so you don't communicate with them.

6 czerwca 2024
Opinia niezależna
Logo ExpertChat

Odpowiedź od ExpertChat

Hello!
We're sorry to hear that you've encountered difficulties using the service. You have been informed about the cost. We have also sent you emails with reminders about the charges.

If you still have any unresolved questions, we will be happy to help you.

Best regards,
Support Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej