Apart Studio Recenzje 

50
•
Wynik TrustScore: 4 na 5

3,8

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I have removed my rant about this company. it seems they are experiencing a few issues. they have contacted me directly to resolve the issue. so I think its only fair to revoke my rant. looking... Zobacz więcej

Oceniono na 3 z 5

I bought the "Blurred Stack" artpiece. The artwork itself is cool, but the condition it came in was not. The frame looks really cheaply made, and has chips in it that exposes the wood color underneat... Zobacz więcej

Oceniono na 5 z 5

I am very impressed with the quality of the art along with the communication every step of the way. The team at Apart studio are amazing. I ordered the Ferrari key with cash and custom writing. It l... Zobacz więcej

Oceniono na 5 z 5

I had already had a single stack but it received so many compliments that I purchased the triple stack for my son The entire experience was first class and I had a query resolved by customer s... Zobacz więcej

Informacje dotyczące firmy

  1. Studio artystyczne

Napisane przez firmę

We create handmade artworks inspired by currency and wealth. All artworks are limited and delivered worldwide! We’ve delivered to over 2000 customers in over 80 countries and counting.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

50 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(50)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 17

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I ordered the triple threat artwork as…

I ordered the triple threat artwork as a birthday present when it arrived it was damaged. The money had moved out of place and there was damaged to in the frame. I contacted Andrew through email, sent all the images of the item to which he instructed me to send the framework back and another will be replaced. I paid for this parcel to be returned.
After Andrew had received the artwork back there was no more communication from him. My Emails and my messages on Instagram were purposely being ignored. I requested the full refund from my Bank luckily I paid on my credit card so wasn’t to much hassle. Never got the refund back after sending the item to be replaced!!!!!!!!!

15 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Do not order from this website.

Estimated delivery says between 2-5 days. It has been just short of a month since I ordered and had NO communication other than order confirmation email in which must be automated upon order.

Have tried reaching out to customer service on 2 occasions (through email and instagram) and have been ignored.

23 lutego 2025
Opinia niezależna
Logo Apart Studio

Odpowiedź od Apart Studio

Hi there, the shipping time is 2-5 business days, however we do say fulfilment time ontop of this can be up to 10 working days, I understand your order may have gone over this timeline due to a customs clearance issue. However I can see your order has now been shipped and with you tomorrow. Contact us and we will arrange a shipping cost refund for the delay. Thanks

Oceniono na 1 z 5

Do not order! Scam.!!

Do not order!! It’s been a month, no reply to any polite emails requesting information about my order. Complete scam!

10 marca 2025
Opinia niezależna
Logo Apart Studio

Odpowiedź od Apart Studio

Hi there, I do apologise, we have had a customs issue holding our car key stock delivery, completely our fault. I can see your order has had attempted delivery but no one was in to receive, let us know if we can assist any more

Oceniono na 1 z 5

I get an email to review when I'm still…

I get an email to review when I'm still waiting since feb 16 for my order...
What is there to review?? Finally received it and they were nice enough to refund my shipping cost.. now let's see how long that takes..

Thank you

8 marca 2025
Opinia niezależna
Logo Apart Studio

Odpowiedź od Apart Studio

Hi Ani, I do apologise for the delay, we have had a customs issue with our car keys delivery, I can see this has now been delivered, we will refund your shipping cost as compensation and hope you enjoy your artwork

Oceniono na 5 z 5

This is the perfect gift for a friend…

This is the perfect gift for a friend that has it all....a piece of limited art and it's perfect.

Thank you for everything...

6 marca 2025
Opinia niezależna
Logo Apart Studio

Odpowiedź od Apart Studio

Thank you for the positive feedback and glad you like!

Oceniono na 5 z 5

Repeat buyer, happy customer

I'm a repeat buyer of Apart Studio's art. I've found them very responsive to any queries. Every delivery has been successful, using their branded shipping cartons.

6 lutego 2025
Opinia niezależna
Logo Apart Studio

Odpowiedź od Apart Studio

Thank you for the repeat purchases, we're glad you like the pieces!

Oceniono na 5 z 5

Love how mine turned out

Just got mine in the mail a couple of days ago. Took a while but I can admit the wait was worth it. Great work. Love the whole idea of this. For sure a fan and I'll be coming back for more. Just two questions. Is it a real key? And are they all numbered?

28 lutego 2025
Opinia niezależna
Logo Apart Studio

Odpowiedź od Apart Studio

Thank you for there positive feedback! We're glad you like them

Oceniono na 5 z 5

I have seen all the reviews that say…

I have seen all the reviews that say their orders never came, but I have ordered a total of 7 items so far from them and I have received all 7 with no issues. I love the artwork and have it hung all over my office. Never had a bad experience so I recommend!

21 lutego 2025
Opinia niezależna
Logo Apart Studio

Odpowiedź od Apart Studio

Appreciate the review Justin, thanks for the continued support

Oceniono na 5 z 5

Commissioned a custom piece and…

Commissioned a custom piece and couldn’t be happier with the service provided, Andrew and his team delivered on my idea quickly and went above a beyond to deliver such a beautiful result. I have also previously bought other non custom pieces which have arrived promptly and have been amazing!

15 stycznia 2025
Opinia niezależna
Logo Apart Studio

Odpowiedź od Apart Studio

Thanks for the custom order Brandon, appreciate the support and trust on this sentimental piece

Oceniono na 5 z 5

Scam

*EDITED*

ORDER FINALLY CAME TOOK ABOUT 1 MONTH.

Will definitely order again from this guys.

Hey man, I have yet to received anything from you. I’m order #5187. I’ve commented on your post and you deleted it. I’ve email you twice and you’ve yet to reply.

If a bulk of the post here is on people not receiving their stuff. Come on man. I look forward to hear your answer.

29 stycznia 2025
Opinia niezależna
Logo Apart Studio

Odpowiedź od Apart Studio

Thank you for the patience Gerann and glad you enjoy!

Oceniono na 5 z 5

5 star perfection

Bought as a present for my son for his new home. He absolutely loved it. Very very stylish and suits his place so well. Attention to detail is spot on ⭐️⭐️⭐️⭐️⭐️

21 stycznia 2025
Opinia niezależna
Logo Apart Studio

Odpowiedź od Apart Studio

Thank you for the trust and positive feedback, im glad your son likes it!

Oceniono na 5 z 5

Great quality Artwork

Great quality Artwork,Very detailed and shipped very fast considering it was handmade. Very happy with it and will be ordering another!

18 stycznia 2025
Opinia niezależna
Logo Apart Studio

Odpowiedź od Apart Studio

Thank you Callum!

Oceniono na 5 z 5

Incredible handmade art work and even…

Incredible handmade art work and even better service, had a frame of mine damaged while moving and sent an instagram dm to see if I could purchase a replacement. Replied within a couple of hours and sent it off free of charge which I was amazed by. Nothing but 10/10 work and service, couple companies out there with a similar body of work but honestly don’t compare to the quality apart studios have been providing the past couple of years.

17 stycznia 2025
Opinia niezależna
Logo Apart Studio

Odpowiedź od Apart Studio

Thank you for the feedback, we appreciate the effort taken to write it! Glad you were happy with the service

Oceniono na 5 z 5

Handmade perfection

The detail and craftsmanship really blew me away, order was delivered quickly and suitably packaged. Communications throughout the process was fantastic, couldn't recommend enough.

5 grudnia 2024
Opinia niezależna
Logo Apart Studio

Odpowiedź od Apart Studio

Thank you for the positive feedback!

Oceniono na 1 z 5

Bad customer support or look like a scam

I ordered 2 items on 28 of November, have been waiting one week and nothing change: no shipping details, no text messages, nothing. After i texted them, they told in the end of the week, then in the begging of the next week. And in the end of the day they stopped to answer me. I asked couple times to send me money back, make claim through the apple pay, posted few bad reviews. And really after that i received am email that they have been start the money back. Awful service! look like a scam.

28 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Invest in a mobile or land line

Ordered twice as thought the 1st time could have been a genuine delay but ordered again paid in full and delayed again then given 2 tracking numbers one that is non existent, after e mailing a few times then sending a msg on instagram as they seem to not have mobile phones or land lines wherever they are I’m still waiting for my delivery and still had no response. Great products but absolutely Terrible costumer service that is letting the company down.

16 grudnia 2024
Opinia niezależna
Logo Apart Studio

Odpowiedź od Apart Studio

I appreciate the feedback Jon, Im sorry letting you down with customer service, hopefully the product has made up for this experience

Oceniono na 1 z 5

I never received my order

I never received my order. It has been over 4 months since I placed my order

4 października 2024
Opinia niezależna
Logo Apart Studio

Odpowiedź od Apart Studio

Hey, sorry to hear this. There clearly has been some interference here that we haven't been made aware of. Contact us via email, info@apartstu.com or direct message through instagram to have this resolved, thanks!

Doświadczenie Trustpilot

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