So nice to talk to a person and not AI, or hang on line for a call centre pick up. Staff provided helpful information and the price was competitive. Very professional service.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had an extremely complicated claim, involving two separate floods, two separate insurance companies and a managing agent that rarely responded. Anna Grover guided and kept the pressure on when every... Zobacz więcej
Reakcja na opinię
Can't fault the service provided by Harry Smart and his team. Quick responses, always happy to answer any questions even if they are 'silly' questions and are just generally easy to speak with. the la... Zobacz więcej
Reakcja na opinię
Well organised company, great communication. Anna Grover assisted with a claim and any details were sorted out immediately. So helpful and friendly. She is an asset to their company. Thank you.
Informacje dotyczące firmy
- Pośrednik ubezpieczeniowy
- Agencja ubezpieczeń komunikacyjnych
- Ubezpieczenia biznesowe
- Ubezpieczenia komercyjne
- Ubezpieczenie od odpowiedzialności cywilnej
- Ubezpieczenia osobiste
Informacje przekazane przez różne źródła zewnętrzne
A-One is a top 50 UK insurance brokerage and absolutely dedicated to making sure our clients get precisely the protection they need. We offer a full service range of personal and commercial risk management from six UK regional offices and our headquarters in Ringwood, Hampshire with specialist divisions run by experts in their fields to provide the high quality personal service that has been our touchstone since 1993. Our success has been founded on our commitment to high quality personal service, fastidious attention to detail and our unshakeable belief that we can deliver exactly what you need.
Dane kontaktowe
Energy House, Crow Arch Lane Industrial Estate, BH24 1PD, Ringwood, Zjednoczone Królestwo
- 0333 222 1030
- info@aoig.co.uk
- aoig.co.uk
4,8
Doskonała
108 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Awful customer service
Awful customer service. Takes weeks to hear they respond to email. ~Horrible experience dealing with their unfriendly and unprofessional brokers
1 marca 2023
Opinia niezależna
Odpowiedź od A-One Insurance Group
Hello,
Thank you for reaching out to us. We are very sorry to hear about your negative experience. We would of course like to identify your policy and discuss this further.
Therefore, we would be grateful if you could get in touch at your earliest convenience via the details below:
Email: complaints@aoig.co.uk
Telephone: 01425 480700
Thank you,
A-One Insurance Group.
Laura Karian is not only here to sell a…
Laura Karian is not only here to sell a policy to you but pay a huge attention to detail and understand your requirement. She has always run extra miles to help me beyond her normal hours. She is absolutely is the best person I will deal with and will never move my business elsewhere unless she says.
21 marca 2023
Opinia niezależna
Odpowiedź od A-One Insurance Group
Thank you for leaving such a lovely review and we're delighted that you are so pleased with our service. We will make sure Laura sees your feedback 😊
Useless woke fools
If you want a penny pinching long drawn out experience this company is for you. 3 months and they are arguing over peanuts. Support the customer no why on earth would they want to do that? Stuff them, from now on I’m going with my own insurance and not a communal one. I’m going to pay for the repairs caused by the water leak from the flat upstairs myself otherwise it won’t get done this century
4 stycznia 2023
Opinia niezależna
Odpowiedź od A-One Insurance Group
Hello,
Thank you for reaching out to us. We are very sorry to hear about the problem you are experiencing. Our claims team manager would like to discuss this further with you. We would therefore be grateful if you could get in touch at your earliest convenience via the details below:
Email: Alisonj@aoig.co.uk
Telephone: 01425 486536
Thank you,
A-One Insurance Group.
I have been with this company for…
I have been with this company for several years now and find them to be very helpful and professional.Their understanding of the cover they are providing is extremely valuable, I deal with Laura and find her to very helpful professional and extremely knowledgeable about every aspect of the cover! I would highly recommend this company to everyone excellent service. Five star!
23 grudnia 2022
Opinia niezależna
Odpowiedź od A-One Insurance Group
Thank you for the lovely review Garry.
Very helpful
Very helpful. Seem to do their best to get the best product for our needs.
Always easy to contact them.
We deal with Tom Wolverson who is always very helpul
13 grudnia 2022
Opinia niezależna
Odpowiedź od A-One Insurance Group
Thank you for the review Andy!
5 Start service from Laura Karian
5 Start service from Laura Karian, can't express how happy I was with her service from start to finish.
Highly recommended.
5 października 2022
Opinia niezależna
Odpowiedź od A-One Insurance Group
Thank you for the lovely review!
After having problems with previous…
After having problems with previous insurers I was so pleased when we were introduced to Laura Karian at A. 1
Insurance She is always so helpful and
Professional and always with a cheery. Disposition I would recommend her 100%
11 października 2022
Opinia niezależna
A-One provide insurance to business
A-One provide insurance to our business. Their professional service ensured that we received the correct insurances to protect our business and directors together with allowing us the insurance to grow in a new direction. We regularly refer to A-One and receive excellent feedback. Thank you.
16 września 2022
Opinia niezależna
Odpowiedź od A-One Insurance Group
Thank you for such a lovely review. We'd also like to thank you for your recommendations too!
Laura Karian is AMAZING!!
I had been recommended to contact Laura as had been told by another Dry Cleaning company that she was the best he’d ever come across, he wasn’t wrong !!
Laura made a stressful time as easy as she possibly could, she was in constant contact with me and did everything in her power to help us. Thank you so much Laura, you are absolutely brilliant!!!
1 września 2022
Opinia niezależna
Odpowiedź od A-One Insurance Group
Jo, thank you for such a lovely review. Laura is a real credit to our team, we will pass your feedback on to her too!
Buildings and Public Liability Insurance
I have used the company for several years to arrange insurance for a freehold management company. My contact is Debbie Joy, who has been unfailingly professional and personable. The premiums have always been competitive and the cover market-leading. I would not hesitate to recommend and will consider A-One for my future personal insurance needs.
11 sierpnia 2022
Opinia niezależna
Odpowiedź od A-One Insurance Group
Thank you for the lovely review, Adam. We will pass this onto Debbie too! 😊
Great service and very helpful staff
20 lipca 2022
Opinia niezależna
Odpowiedź od A-One Insurance Group
Thank you Mark!
Geat service
Geat service, Fast turn around and most of all polite and welcoming. Laura understood our businees needs, giving us peace of mind that the right policy was in place.
13 lipca 2022
Opinia niezależna
Odpowiedź od A-One Insurance Group
Thank you very much for the review. Your feedback will be passed on to Laura! :)
Georgia Colloff amazing team member
After being given a query by manager with little to no information I phoned and got through to Georgia Colloff thinking she wouldn't be able to help due to how Vague my query was. Georgia went above and beyond to help not only find the information for me but to ensure any communications going forward would be smooth and gave me all the information i needed in a quick 10 min phone call. It seemed no trouble to Georgia and it made my day as i often spend my days trying to fix queries and people are not willing to help if i dont have the info they need!
Thank you to Georgia for making my day that little bit easier and brighter!
8 lipca 2022
Opinia niezależna
Odpowiedź od A-One Insurance Group
Thank you for leaving such a lovely review. We have passed your feedback on to Georgia. :)
Awful Bournmouth number closed YET…
After making a terrible mistake thinking it was A ONE INSURANCE fault
I was wrong these people pulled out all the stops to help and direct me to the correct insurers.
my sincere apologies
4 czerwca 2022
Opinia niezależna
Odpowiedź od A-One Insurance Group
We're sorry to hear that you haven't been able to contact us. For reference our main, head office number is: 0333 222 1030. We've just checked and this is the first number that comes up on Google too.
Rest assured, our Bournemouth office, along with the rest of our offices throughout the Group are open as usual and will be happy to advise you on your insurance requirements. We do notice that you left your review over the bank holiday though, so perhaps you just missed us :(
It would be great if you could get in touch on the number above, so that we can try and identify the number you called first of all. Thank you for your time.
Janine Davis was superb
Janine Davis was superb! I had to make a claim that was not dealt with properly by the management company that manages my building (Safepm). When I contacted the insurance company myself, Janine Davis was extremely helpful, she was polite, courteous, and very professional. Overall she turned a very frustrating experience into a positive one. Many Thanks Janine!
9 lutego 2022
Opinia niezależna
Brilliant service as always
Brilliant service as always. Will always do the best for you.
20 grudnia 2021
Opinia niezależna
Been dealing with Laura from a A-One
Been dealing with Laura from a A-One, who as been absolutely first class, cannot fault her professional manner, she will always be my first port of call if I need any additional policies.
A-One highly recommended
16 grudnia 2021
Opinia niezależna
Reliable and fair
Dealt with this company for many years and always found them very helpful and friendly - Alison Key is exceptional and very professional
13 października 2021
Opinia niezależna
Odpowiedź od A-One Insurance Group
Thank you for the review, John. We will pass your feedback onto Alison.
Canterbury Twenty Ltd
Ref Directors Liability Ins I have every confidence in dealing with your Debbie Joy who has shown she clearly understands our Business and happily works within our high standards. It’s A pleasure to do business with her within the A1.Group . Phil Purchase
28 sierpnia 2021
Opinia niezależna
Odpowiedź od A-One Insurance Group
Thank you very much for the review. We will pass your feedback to Debbie and the rest of the property team.
Perk clean plus
It's always a pleasure doing business with you very friendly customer feedbacks very everything clearly explained to you been with this company for almost 17 years very compatible prices
13 sierpnia 2021
Opinia niezależna
Odpowiedź od A-One Insurance Group
Thank you for the review Hasan and we'd also like to thank you for your loyalty and continued support.
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