I received the wrong item and Jen the person who helped me get the item I actually ordered was friendly, informative, and made sure my order asap. I highly recommend Antique Farmhouse for the items th... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
Customer Service was incredibly great. A package arrived and styrofoam had melted into a huge glob around the product I ordered. Lori took great care of the issue and re-sent the order to me. She w... Zobacz więcej
Reakcja na opinię
Trying to buy my first order at Antique Farmhouse my item is $49.00 says free shipping, but because its not over $49, shipping is $9.95, why doesnt it say your order has to be more than $49.00 like sp... Zobacz więcej
Reakcja na opinię
I’ve had nothing but great experiences shopping with Antique Farmhouse! Shipping has always been smooth and hassle-free, and the quality of their products has consistently met my expectations. I’ve pu... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z wyposażeniem domowym
- również w kategorii:
- Sklep meblowy
- Sklep z oświetleniem
Napisane przez firmę
Established in 2011, we began an amazing adventure to bring classic, quality home accessories to our customers. Each day you will be presented with our ever-changing curated collections of handsome home furnishings, upscale accent elements, and gorgeous gifts, each with a unique point-of-view. Our designers share your passion for beautiful interiors and home entertaining and will help you achieve the look you desire for your own space. We search high and low, buying in limited quantities, for these hand-picked items. You won’t find these treasures in big box chain stores. Our goal is to offer you stylish, affordable, on-trend items you will love while also building a relationship with you, our customers. You are the most important part of this equation, and we thank you for letting us play hostess as you shop.
Dane kontaktowe
Stany Zjednoczone
- yourbestfriends@antiquefarmhouse.com
- antiquefarmhouse.com
4,1
Dobra
82 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
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Inni użytkownicy przeglądali również
I ordered 2 pieces of artwork
I ordered 2 pieces of artwork. When I received them the frames looked totally different. I sent an email and Lori from customer service got back to me quickly. I sent a picture of the ones I received and the ones on the site. She agreed and spoke with the artist that different wood may have been used. She said if I was willing to keep them they would take 50% off! That’s customer service! Thank you Lori for being so courteous. I look forward to my next purchase.
15 stycznia 2026
Opinia niezależna
Odpowiedź od Antique Farmhouse
Thank you so much for taking the time to share your experience. We truly appreciate your understanding and are glad Lori was able to assist you quickly and make things right. Customer satisfaction is very important to us, and we’re happy we could find a solution you were comfortable with. We’re grateful for your support and look forward to helping you with your next purchase!
Poor Quality of Items with no Quality Control
Today, 1/7/2026, I received my order. I ordered the "Beaded Round Footed Display Tray Set of 2". One of the round footed display trays (the smaller one) was missing (2) of the (4) feet, rendering the item useless. Company has failed to respond to my request for a refund. Furthermore, the company wants you to ship the items back at your cost for a defective product they sent in the first place. Poor quality items that are imported chinese goods. Please read all reviews before ordering from this company.
7 stycznia 2026
Opinia niezależna
Odpowiedź od Antique Farmhouse
Thank you for your feedback. We apologize that your Beaded Round Footed Display Tray Set of 2 arrived defective and understand how frustrating this experience must have been. This is not the level of quality or service we aim to provide.
Please contact our customer service team with your order number so we can review the issue and work toward a resolution. We appreciate you bringing this to our attention.
This is cheap Chinese crap
This is cheap Chinese crap. I'm sorry I fell for their "vintage-inspired decor" ruse when they are really a front for a Chinese dropshipping business.
Stay far away from this business. My items arrived deformed and they are not making my return easy even though I received it today and I have 7 days to request a refund. I'll probably just charge this back.
9 grudnia 2025
Opinia niezależna
Odpowiedź od Antique Farmhouse
Hi Lisa,
I’m very sorry to hear about your experience, and I appreciate you taking the time to share this feedback. This is certainly not the quality or service we aim to provide. All of our items are meant to arrive in good condition, and we want every customer to feel confident in their purchase.
I’d like to make this right for you. Please reach out to us directly at https://www.antiquefarmhouse.com/contact-us with your order number so we can assist with a replacement or refund right away. We absolutely honor our return policy, and I apologize if the process has felt difficult, that’s something we take seriously and will review internally.
Thank you again for bringing this to our attention. We hope we can resolve this quickly for you.
Nadia
Great products and customer service
I ordered several items from Antique Farmhouse. I love everyone of them. Had a question about 1 of the items and their customer service was top notch! I left a voice message and an email and I received a call back from them within a couple hours. So happy with products, shipping time and customer service!
17 października 2025
Opinia niezależna
Odpowiedź od Antique Farmhouse
Thank you so much for your thoughtful review! We’re delighted to hear that you love your items and had such a positive experience with our customer service team. We truly appreciate your kind words and support, and we’re so glad you’re part of the Antique Farmhouse family!
I ordered a mirror and received it…
I ordered a mirror and received it broken from the shipper. Instead of making me jump through hoops, they sent a new BEAUTIFUL mirror. No hassle, no drama. I’m so impressed with not only the quality of the product I bought, but the level of customer service. Thank you for caring about your customers:)
12 września 2025
Opinia niezależna
Odpowiedź od Antique Farmhouse
Dear Katie, we’re so glad you love your new mirror! 💕 Thank you for your kind words — taking care of our customers is always our top priority.
Their Products are cheap and made in China
I ordered a round coffee table that looked good in the photo (scam) it was $400 and it was a cheap table made in China
The knot hole were fill with white paint and it looked so cheap
I went to return it and that was not a problem.
I went to UPS and it was $213 to mail it back plus the Antique Farm House company changed a 23% restock fee of $92. So my refund would be $95
Are you kidding me! Buyer beware!
28 sierpnia 2025
Opinia niezależna
Odpowiedź od Antique Farmhouse
We’re truly sorry to hear about your experience and understand how frustrating this must have been. We strive to ensure our product photos and descriptions accurately represent each item, and we regret that this table did not meet your expectations.
Regarding the return process, shipping and restocking fees are outlined in our return policy, but we realize these costs can be disappointing. That said, we never want a customer to feel misled. We’d appreciate the opportunity to look into your order directly and see if there’s a way we can make this right for you. Please reach out to our customer service team at yourbestfriends@antiquefarmhouse.com, and we’ll do our best to help.
Thank you for your feedback, it helps us improve both our products and service.
Great items and shipping…
I have had the best experience from this country. Everything so far has come through without being broken or in a mess. High quality items. I ordered deer that was fairly large and packing was great. Just received two lamps from them. Great shape and so neat looking. Lori in customer service is fabulous and answers any questions or concerns. I can't say enough about how wonderful this company is. I now have a console table I ordered a couple of days ago and hope I have the same experience.
5 sierpnia 2025
Opinia niezależna
Odpowiedź od Antique Farmhouse
Thank you for the wonderful review! We're so glad everything arrived in great shape and that you’re happy with the quality. Lori will appreciate your kind words! We hope the console table meets your expectations just as well. Thanks again for your support!
I love love my vase I have bought other…
I love love my vase I have bought other things and I’m obsessed with there products will continue to order from them and we’ll tell my family about them
30 lipca 2025
Opinia niezależna
Odpowiedź od Antique Farmhouse
Thank you so much for your wonderful review. We're thrilled to hear that you love your vase and that you're enjoying our other products as well. Your support means everything to us. It’s amazing to know you’ll be sharing us with your family too. We look forward to having you shop with us again soon!
Top quality items always
AntiqueFarmHouse … I’ve loved every single thing I bought from this company. Nothing cheap about any of it. Top quality.
31 lipca 2025
Opinia niezależna
Odpowiedź od Antique Farmhouse
Thank you so much for your kind words! We're thrilled to hear you've loved everything you've purchased from us. We take pride in offering top-quality products, and it means a lot to know that it's showing. We truly appreciate your support!
Such a great experience all the way around…
Such a great experience all the way around! I have shopping Antique Farmhouse several times. What a great selection of products/items for the home. As I have a more traditional style, I LOVE so many of their themes and offerings. Communication upon order is great, delivery is timely and customer service is fantastic! Finding all of these in a retailer these days is rare. So do yourself a favor and place an order from Antique Farmhouse - you will be most pleased and will become a repeat customer just like me!
25 czerwca 2025
Opinia niezależna
Odpowiedź od Antique Farmhouse
Thank you so much! We’re so happy you love our products and service, it means the world to us. Can’t wait to have you shop with us again!
Lori from their Customer Care Dept
Lori from their Customer Care Dept. went above and beyond the norm to take care of my issue. She has great follow up and follow through to see that my issue was resolved. A real professional abd asset to Antique Farmhouse.
26 czerwca 2025
Opinia niezależna
Odpowiedź od Antique Farmhouse
Thanks so much for the shoutout! We’re lucky to have Lori, she really does go the extra mile, and we’re so glad she was able to get things sorted for you. We’ll make sure she sees your kind words. Appreciate you taking the time to share this!
—The Antique Farmhouse Team
Chalkboard wrote:
wrote:
Thank you so much! You all have wonderful customer service! I used to be a CSR supervisor. I’ll be purchasing from you again.
2 czerwca 2025
Opinia niezależna
Odpowiedź od Antique Farmhouse
Thank you so much! Your kind words mean a lot, especially coming from someone with a CSR background. We look forward to serving you again!
Antique farmhouse-quality products
Antique farmhouse items add a touch of majesty to your home. The blend of modern and rustic elements create a beautiful atmosphere. I’m clearly a satisfied customer, especially with the great packaging and consistent quality over the past 2 years.
29 maja 2025
Opinia niezależna
Odpowiedź od Antique Farmhouse
Thanks so much for the awesome review! We're so glad you’re loving the farmhouse vibe and that our quality and packaging have kept you coming back. We really appreciate your support over the past two years! 🧡
I love finding unique items that you…
I love finding unique items that you can’t find anywhere else. I’m always happy with all my orders. Quick delivery is a plus.
30 kwietnia 2025
Opinia niezależna
Odpowiedź od Antique Farmhouse
Thanks so much for your awesome review! We love hearing that you’re finding unique treasures and enjoying fast delivery. Your support means the world to us!
Where do I even start!?
Where do I even start!?? First, I have received several orders from Antique Farmhouse, and each item received has exceeded any and all expectation I have had! The quality is great, much better than what I had bought in the past from big box stores. Second, customer service is spot on! They actually care, and it shows! I LOVE that! If you’re looking for high end products from a company that actually cares, shop Antique Farmhouse 100%!
25 kwietnia 2025
Opinia niezależna
Odpowiedź od Antique Farmhouse
Thank you so much for your amazing review! We are absolutely thrilled to hear that you've had such wonderful experiences with both our products and our customer service team. It truly means the world to us that you recognize the care and quality we put into everything we do. Your support and kind words inspire us to keep delivering the very best. We can't wait to have you shop with us again soon!
Antique farmhouse my go to decor inspiration
Antique farmhouse has been my go to for the latest vintage inspired decorations. They have everything from furniture, lamps, pillows, florals to wall art. They are on top of all the trends, which I love. I have been happy with every item I received from them. I will continue to shop and decorate my home with Antique farmhouse!
17 marca 2025
Opinia niezależna
Odpowiedź od Antique Farmhouse
We’re so glad to hear that Kim! It means a lot to us that you’ve made Antique Farmhouse your go-to. We love helping you decorate your home with pieces you truly enjoy. Thanks for being such a loyal customer!
High Quality, Unique Home Decor
Antique Farmhouse provides amazing curated home decor items. We recently revamped our master bedroom and found all the right decor. Everything was extremely high quality. I would highly recommend them if you need something unique and upscale that you would not find anywhere else. Will shop here again for future home needs.
9 kwietnia 2025
Opinia niezależna
Odpowiedź od Antique Farmhouse
Thanks so much for the great review Travis! We’re glad you found the perfect pieces for your bedroom and loved the quality. Can’t wait to help you find more for your home soon!
This company is kind of a scam
This company is kind of a scam. I ordered two pillow slips that were rather expensive, and they came cheap like they're out of China, and they wouldn't allow me to return. They also didn't ship the rest of my order for two weeks (the main reason I even purchased) and eventually it had to be cancelled. I was hoping this would be high quality small business farmhouse type stuff, but it's more like dropshipping.
2 kwietnia 2025
Opinia niezależna
Odpowiedź od Antique Farmhouse
Hi Alex,
Thank you for sharing your feedback. We're genuinely sorry to hear about your experience, and we truly apologize for the frustration you've encountered. We understand how disappointing it can be when expectations are not met, especially when you're looking forward to receiving quality products.
We strive to offer high-quality, handcrafted items, and it's disheartening to hear that you felt the pillow slips did not meet your expectations. Regarding the shipping delay, we sincerely apologize for the inconvenience caused by the two-week wait. We do our best to ensure timely delivery, but it sounds like there were issues outside our control this time. We appreciate your patience during this process.
As for our return policy, we aim to provide clear guidelines, but we will certainly look into this matter to ensure it is communicated more effectively moving forward.
We are committed to making things right for our customers. If you'd like, please reach out to our customer service team directly at [contact info] so we can further address your concerns and work toward a resolution. Your feedback is valuable to us, and we’ll be taking it into consideration as we continue to improve.
Thank you again for your review, and we hope we can restore your confidence in our brand.
Best regards,
Elizabeth Hall
VP of Operations
Antique Farm House, Inc
Wonderful shopping and customer service
Wonderful customer service and unique items at this site. I’ve been a customer for years and have always had a great experience with items I’ve purchased. Thank you!!
1 kwietnia 2025
Opinia niezależna
Odpowiedź od Antique Farmhouse
Thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with our customer service and unique items. Your loyalty means a lot to us, and we’re grateful for your continued support. We look forward to serving you for many more years to come! 😊
i love this shop!!
i love this shop!!! such unique pieces at unbeatable prices! the owner is so kind and answers questions so fast! shipping was speedy and love my items! will shop again 100000%!!!
1 marca 2025
Opinia niezależna
Odpowiedź od Antique Farmhouse
Thank you for the amazing review Taylor! We're so glad you love your items and had a great experience. We can't wait to have you shop with us again! 😊
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