I'm really glad I've found this company. Anthap's molasses sucuk and double roasted turkish delight are the best I've ever tried. Spices are of excellent quality. Definitely will be back. Great custo... Zobacz więcej
Reakcja na opinię
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This is the type of company we love. They obviously take their time in choosing and featuring only high-quality foods. The nuts are extraordinary, much better than anything else out there. We've used... Zobacz więcej
Reakcja na opinię
We have been buying our nuts from Anthap for some time now, and every order has exceeded our expectations. The product quality is excellent, and the customer service is outstanding. Elif Hanım has... Zobacz więcej
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Unfortunately the delivery was late and the frozen foods were defrosted and no longer very edible. Despite this, they were well packaged and I appreciate the effort. Thank you.
Informacje dotyczące firmy
Napisane przez firmę
Anthap UK Ltd, your number one source for Dried Fruits, Nuts, Turkish Delights, Spicy and all other Turkish Traditional and Natural Products that people enjoyed for many years. We're dedicated to giving you the very best of our products listed below, with a focus on quality, dependability, customer service and uniqueness.
Dane kontaktowe
ANTHAP UK LTD 5A Lumina Way, Enfield, EN1 1FS, London, Zjednoczone Królestwo
- +44 2086179730
- sales@anthap.co.uk
- anthap.co.uk
4,6
Doskonała
905 recenzji
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Odpowiada na 100% z negatywnych recenzji
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Inni użytkownicy przeglądali również
Quality meets organic products
I have been placing orders regularly for about a year now; their own products—such as spices, herbal teas, and especially the sun-dried pepper and tomato pastes—are wonderful and delicious.
I would like to thank the Anthap team for this brand, where quality meets organic and natural products, and for ensuring fast service and excellent packaging; I highly recommend them.
11 sierpnia 2026
Opinia niezależna
Unfortunately the delivery was late and…
Unfortunately the delivery was late and the frozen foods were defrosted and no longer very edible. Despite this, they were well packaged and I appreciate the effort. Thank you.
27 lipca 2026
Just delicious
I'm really glad I've found this company. Anthap's molasses sucuk and double roasted turkish delight are the best I've ever tried. Spices are of excellent quality. Definitely will be back. Great customer service. A big thanks to Gulcan who was really helpful sorting issues with delivery courier.
9 lipca 2026
Opinia niezależna
Odpowiedź od Anthap
Dear Aivaras,
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our molasses sucuk, double roasted Turkish delight, and spices. It means a lot to us that you've chosen Anthap and had such a positive experience.
Thank you again for your support. We look forward to serving you again soon!
Anthap
Simple the best!
3 lipca 2026
Odpowiedź od Anthap
Dear Liudmyla,
Thank you so much for your kind words! We're delighted to hear that you had such a great experience. We truly appreciate your support and look forward to serving you again!
Anthap
The delivery was fast and the products…
The delivery was fast and the products were as expected.
1 lipca 2026
Odpowiedź od Anthap
Dear Karolina,
Thank you for your kind review! We're delighted to hear that your order arrived quickly and that the products met your expectations. We truly appreciate your support and look forward to serving you again soon.
Kind regards,
Anthap
Sorry you didn't have more of the fruit…
Sorry you didn't have more of the fruit and nut . Still enjoyed the piece we had, hazelnut replacement too. .
Let me know when F&N back in please.
Appreciated your putting chocolate in foil and cool pack.
Thanks.🙏
1 lipca 2026
Odpowiedź od Anthap
Dear Eileen,
Thank you so much for your lovely review and for your understanding. We're glad you still enjoyed the Fruit & Nut alternative and the hazelnut version.
We're also pleased to hear that the chocolate packaging with the foil and cool pack was appreciated. We'll be happy to let you know as soon as the Fruit & Nut is back in stock.
Thank you again for your support, and we look forward to serving you again soon! 🙏
Kind regards,
Anthap
Odpowiedź od Anthap
Dear Margs,
Thank you for your kind feedback! We're delighted to know you can rely on our prompt service. Your continued trust and support mean a great deal to us. We look forward to working with you again soon.
Kind regards,
Anthap
Everything about them is wonderful
Everything about them is wonderful, and delivery is fast. I have ordered from them twice and will continue to order more.
20 czerwca 2026
Opinia niezależna
Odpowiedź od Anthap
Dear Suhair,
Thank you so much for your wonderful review! 😊 We're delighted to hear you've had such a great experience with us and that our fast delivery has met your expectations. Your continued support means the world to us, and we're truly grateful that you've chosen to order from us again. We look forward to serving you many more times in the future!
Anthap UK
Very efficient and delicious products
Very efficient, fast delivery of very delicious products, we’re going to need to buy bigger bags next time!
16 czerwca 2026
Opinia niezależna
Odpowiedź od Anthap
Dear Helen,
Thank you so much for your fantastic review! We're delighted to hear you enjoyed our delicious products and fast, efficient delivery. We truly appreciate your support and look forward to serving you again soon.
Anthap UK
Good quality service
Goods delivered on time and good condition. Kunefe and baklava were both delicious!
12 czerwca 2026
Opinia niezależna
Odpowiedź od Anthap
Dear Our Customer,
Thank you so much for your wonderful review! We're delighted to hear your order arrived on time and in good condition. It's great to know you enjoyed both our künefe and baklava. We truly appreciate your support and look forward to serving you again soon!
Anthap UK
I bought pistachios from Anthep and…
I bought pistachios from Anthep and they are super delicious and fresh
1 czerwca 2026
Opinia niezależna
Odpowiedź od Anthap
Dear Faruk,
Thank you so much for your lovely review! We're thrilled to hear you enjoyed our pistachios and found them fresh and delicious. Your support means a lot to us, and we look forward to serving you again soon!
Anthap UK
Excellent quality products and very…
Excellent quality products and very efficient online service
2 czerwca 2026
Opinia niezależna
Odpowiedź od Anthap
Dear Erol,
Thank you so much for your kind review! We're delighted to hear you were happy with the quality of our products and our efficient online service. Your support means a lot to us, and we look forward to serving you again soon!
Anthap UK
A VERY DISSATISFIED CUSTOMER
A VERY DISSATISFIED CUSTOMER
BE AWARE: To return a defective or wrong item that was sent to you, the buyer has to pay for the return postage!!
I ordered on 6/6/26 a variety of nuts from Anthap for £69.58. One of the items was “Anthap Roasted Salted JUMBO Pistachios”. I received the wrong type of pistachios. I requested a return label and if they could send me the correct product.
Firstly, Mr Turan dismissed my claim and insisted that they only sell one type of pistachios, (WRONG, according to their website). Then I was asked to send picture evidence. I forwarded the photos of the pistachios that I received which says “roasted salted pistachios” on the bag which contains tiny pistachios, a photo of JUMBO pistachios that was on their website at the time of my order which said “ROASTED SALTED JUMBO PISTACHIOS” + a copy of my invoice + order form showing ROASTED SALTED JUMBO PISTACHIOS” were ordered, NOT TINY PISTACHIOS.
After 5 emails and enough evidence to satisfy the MI5, Mr Turan reply was:
“We only sell one type of roasted salted pistachios, and the product you received is the same product we sell.
If you send the product back to us and cover the shipping cost, we will process the refund for that product.”
Mr Turan has been, unfamiliar with the products listed on their website, dismissive to discard all the evidence that was sent to him and unprofessional by repeatedly dismissing a valid claim backed by evidence.
Not only there has not been any apology for their mistake, I have also been asked to pay for the return postage of the WRONG item that they sent me!!
It is rather petty and pathetic to value a £3 return label more than retaining a regular customer? Mr Turan is definitely not an asset to the company in the customer services.
6 czerwca 2026
Opinia niezależna
Odpowiedź od Anthap
Dear Farah,
Thank you for taking the time to share your feedback. We're sorry that your experience did not meet your expectations.
We would like to clarify that the pistachios shown on our website are two different products based on their origin: one is California-grown, while the other is Turkish-grown. The product you ordered was the Turkish-origin roasted salted pistachios, and we only stock one roasted salted version of this product, which is the item you received.
We understand that the pistachios may have appeared smaller than you expected, and we're sorry that this was disappointing. While the product supplied was correct, we appreciate that it may not have matched your expectations.
Regarding the refund, our returns policy is as explained in our previous correspondence. If you choose to return the product, the return process will be handled in line with our brand's return policy.
Your feedback is valuable to us, and we will continue working to make our product descriptions and images as clear as possible to help avoid similar misunderstandings in the future.
Excellent
Excellent, great prompt delivery with extra care, almost just prepared front of you, so fresh and delicious.
Will continue ordering.
Thank you everyone..
2 czerwca 2026
Opinia niezależna
Odpowiedź od Anthap
Dear Salih,
Thank you so much for your wonderful review! We're delighted to hear you enjoyed the freshness, delicious taste, and prompt delivery. Your kind words mean a lot to our team, and we're so grateful for your continued support. We look forward to serving you again soon. Thank you!
Anthap UK
Odpowiedź od Anthap
Dear Alan,
Thank you so much for your kind feedback! We're delighted to hear you were happy with the quick delivery and our products. We truly appreciate your support and look forward to serving you again!
Anthap
Odpowiedź od Anthap
Dear Ozz,
Thank you for your kind feedback. We're delighted to hear that you were pleased with the quick delivery and the quality of the packaging. We truly appreciate your support and look forward to serving you again.
Warmest regards,
Anthap
A well deserved 5 star
We have been buying our nuts from Anthap for some time now, and every order has exceeded our expectations. The product quality is excellent, and the customer service is outstanding. Elif Hanım has been incredibly helpful in dealing with our queries, and we are very happy with Anthap overall.
I particularly recommend the pistachios, which are among the best I have ever eaten. A well-deserved 5 stars!
19 maja 2026
Opinia niezależna
Odpowiedź od Anthap
Dear Ali,
Thank you so much for your loyal support and for taking the time to share such a wonderful review! 🌟
We are absolutely delighted to hear that we have consistently exceeded your expectations with both our product quality and our service.
As for our pistachios, we have to agree with you—they are a true crowd favorite! Thank you for the well-deserved 5 stars. We look forward to preparing your next order!
Warmest regards,
Anthap 🌰💚
Customer communication is very poor
Customer communication is very poor. I placed an order and later found out that some products shown on the website were actually out of stock. They offered replacement products, but the items I wanted were also unavailable. When I asked for a refund, communication was confusing because different people handled different things, and sometimes there was no reply at all. One refund was even sent with the wrong amount by mistake. Another time I received different products from what I ordered. After that, instead of asking for another refund, I decided to buy something else for a future order, but again my messages were ignored. There were too many mistakes and very little proper customer support. The only positive thing is that the person preparing the boxes does a very careful and organised job. Everything was packed neatly and checked properly. I also placed a few extra orders to support the business, but unfortunately it was not worth it for me, and I will not order again.
22 maja 2025
Opinia niezależna
Odpowiedź od Anthap
Dear Ali,
Thank you for your honest feedback. We are deeply sorry for the poor communication, inventory mistakes, and refund errors you experienced. This is not the standard we aim for, and we sincerely apologize for letting you down.
Because reviews are anonymous, we cannot identify your account or order details from this post. We want to make sure any remaining refund or issue is fully resolved. Please contact us directly at info@anthap.co.uk with your order number so our team can personally assist you.
We completely understand your frustration and wish you all the best.
Sincerely,
Anthap
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