Unbelievable I purchased product from Anolon. I paid through a third party(Zip),however I did not receive 3 item that I am paying for and Anolon will not reimburse me or send me the 3 items. Their cus... Zobacz więcej
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Zobacz, co mówią recenzenci
This is my second set of Analon cookware, having recieved the first set some 20+ years ago as a birthday present (keen cook). The only reason to replace is the creation of an outdoor kitchen where t... Zobacz więcej
Reakcja na opinię
We bought our first set of Anolon pots with lids over 10 years ago. They have performed and lasted well although the surfaces are now starting to wear. So we decided to replace them and stay loyal to... Zobacz więcej
Reakcja na opinię
Worst Customer Service ever Purchased set at Kohls Jan 2023. 4QT developed coating peeling/delamination. Filed claim Dec 2023, Analon responded Dec 22 with Claim #262425 and that I would be contace... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We're a professional gourmet brand, loved by chefs across the globe. If the kitchen is your happy place, then fill it with cookware that sparks serious joy. We bring out the best in our cookware so you can bring out the best on every plate, and have been perfecting our craft since 1984, when we developed the first hard-anodized, smooth-interior nonstick cookware. Since then, we've continued to innovate, honing & developing the technology that matches your passion for creating delicious culinary masterpieces. We know that culinary inspiration comes from both Grandmother and Instagram, that a menu can be minimalist, multicultural, modern—sometimes all three—and that great culinary experiences range from simple to seasonal to special. We know it's about the journey - not the destination. The art and act of cooking is nourishing in itself. And we exist to give you the inspiration and confidence to explore your craft, and experiment. As cooking, eating, and entertaining continue to nourish all of us, journey with us to find your happy place; extracting every last drop of joy along the way. "For keen cooks with a sense of style, these thick-based pans are outstanding, with heat distribution that puts most other pans sets to shame, and whose non-stick coating doesn't chip & lasts years." - The Independent
Dane kontaktowe
Riverview Road, CH62 3RH, Bromborough, Zjednoczone Królestwo
- 0151 482 8282
- support@meyeruk.com
- anolon.co.uk
2,8
Średnia
154 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Anolon UK
We are so glad to hear that you are happy with your purchase. Thank you for taking the time to feed this back to us. Thanks- Consumer Care.
Buyer Beware! Sent in a pan under Analon warranty…
Sent in a pan under Analon warranty program. The pan in question was never put in the dishwasher as we do not have a dishwasher. The pan was never subjected to water while empty and hot. The pan was never subjected to heat that would damage the pan. Only rubber or wooden spatula ever encountered the pan. As I said the warranty was denied without any reason given. The phone number provided to speak with a customer relations Analon rep 800-888-388 is unattended. Buyer Beware! Received a reply from Analon suggesting I should call and they would maybe review my issue. The only problem is the number they supplied is blocked. That number was 01514820882 like I said buyer beware
23 lutego 2023
Opinia niezależna
Odpowiedź od Anolon UK
Hello. Thank you for posting a review. I am sorry to hear of your disappointment with regards to your guarantee claim. Please can you contact us on 0151 482 8282 and perhaps we can review your claim and see how we can assist further? Please accept our apologies for the inconvenience and disappointment this may have caused. Regards, Consumer Care Team
I had analon pans many years ago and…
I had analon pans many years ago and loved them but the time eventually came when they needed replacing
31 stycznia 2023
Odpowiedź od Anolon UK
Hello Jenny. Thank you for this wonderful review. Wishing you many years of happy cooking! Thanks, Consumer Care Team
I love Anolon products I got a few pans…
I love Anolon products I got a few pans and pots and I just about one more a little one pan.
All are easy to clean (only by hand) nothing sticks or burns, an omelette without oil in the pan is fantastic...
I highly recommend Anolon
6 lutego 2023
Odpowiedź od Anolon UK
Hi Ewa. We are really glad to hear this. Thank you for taking the time to feed this back to us. Thanks- Consumer Care.
Odpowiedź od Anolon UK
Hello Peter. Thank you for your review. We really appreciate it. Happy Cooking! Thanks, Consumer Care Team
Odpowiedź od Anolon UK
Hi Ant. We are glad to hear this. Thank you so much for taking the time to feed this back to us. Thanks- Consumer Care.
Was ordered on the 12 January now the…
Was ordered on the 12 January now the 25 January and have still not received my order. Sent e-mail to Avolon and Evri with no reply.
Sorry to say I don't think this is good enough as they certainly are not cheap.
I Bell.
25 stycznia 2023
Odpowiedź od Anolon UK
Hello Ian. Sorry to hear that you haven't received your order. It seems that your order has been lost in transit. I have therefore ordered a replacement with a different carrier and sent an email confirmation. Please accept our apologies for the inconvenience this may have caused. Regards, Consumer Care Team
The parcel has never arrived despite…
The parcel has never arrived despite evri saying it was delivered. I have emailed twice so far but am yet to receive a response so not very impressed!
20 stycznia 2023
Odpowiedź od Anolon UK
Hello David. Thank you for posting a review. We're sorry to hear that you haven't received your order. We have sent you an email with some details on how we can resolve this. Please accept our apologies s for the inconvenience. Regards, Consumer Care Team
Odpowiedź od Anolon UK
Thanks for the review Patricia, We are so happy to hear you received your order quickly! Thanks - Consumer Care
I still haven’t received my order
3 stycznia 2023
Odpowiedź od Anolon UK
Hi Vanessa. We are sorry to hear that you have not received your order. I have looked into this and sent you an email confirming the next steps. I hope this is okay and we apologise for any inconvenience. Thanks- Consumer Care.
Odpowiedź od Anolon UK
Hi Julia. We are extremely glad to hear that you feel this way about your frying pans. Thank you for taking the time to share this with us. Thanks- Consumer Care.
Stainless steel frying pan purchase 20yrs ago
I bought an stainless steel frying pan around 20 years ago, it’s one of the best pans I’ve still got. After years of cooking it’s absolutely non stick and so easy to clean. I’ve just purchased a 20cm skillet and have no worries regarding it’s ability to satisfy.
16 grudnia 2022
Opinia niezależna
Odpowiedź od Anolon UK
Hello Tim. Thank you for this valuable feedback. We appreciate your loyalty and continued trust in our cookware. Our entire team here at Anolon works hard to deserve your loyalty. Happy cooking! regards, Consumer Care Team
Odpowiedź od Anolon UK
Hello Tracey. Thank you for this 5 star review. We are so happy that you have received your order on time. Wishing you many years of happy cooking! Thanks - Consumer Care Team
Great when it’s new
Great when it’s new. After a year, everything sticks like chewing gum to the cat.
My £15 Teflon coated frying pan from Tesco lasted a decade.
5 września 2022
Opinia niezależna
Odpowiedź od Anolon UK
Hello Ian. Thank you for taking the time to provide valuable feedback about our Cookware. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Please contact us at support@meyeruk.com to discuss this further. Apologies for the inconvenience. Regards, Consumer Care Team
LIFETIME WARRANTY TILL YOU HAVE PROBLEM
I bought " Anolon 28cm Casserole with Glass Lid – Loved by Star Chefs – Lifetime
Warranty"
Spouse to be lifetime warranty with casserole pan but Anolon not honoured they warranty. They asking some picture of pan and after that sorry you used metal utensil and we cant cover warranty.
We never ever used metal utensil for any of our pan. basically we don't have such a tools. All is Wood, plastic and silicon. But they called us LIAR and close the case for non cover warranty.
I send them to court for it let see what judge think about that.
Never ever buy anything from Anolon. You have a full warranty until have some problem. After that its %100 your fault and warranty not cover anything.
EDIT : sharp utensils are not covered under the guarantee.
"Its your theory and both know it its lie to cover your dity clothes" to use sharp utensils must be have it at home first."
15 sierpnia 2022
Opinia niezależna
Odpowiedź od Anolon UK
Hello Ismail. Thank you for your review. We are so sorry that we are unable to honour the warranty. Please be advised that we have guarantee terms and conditions under use and care instructions. We also advised on our Help & FAQ's that damaged from sharp utensils are not covered under the guarantee. If you would like any help or support, please contact us on support@meyeruk.com. Regards, Consumer Care Team
Poor quality and poor service.
I bought a set of Analon stacking pans and 2 of them have chips in the coating. I have e-mailed Meyer to report the chips but the company has yet to reply. I expect better quality of both product and service.
8 sierpnia 2022
Odpowiedź od Anolon UK
Hi Steven, We are sorry to hear of the problems with your cookware. On your email we can see that you have requested a mobile number in order to provide the images. Please visit: https://anolon.co.uk/pages/contact and select our WhatsApp option in order to send us photos from your mobile. We look forward to assisting you further. Thanks- Consumer Care.
Odpowiedź od Anolon UK
Hi Victoria, We are glad that you feel this way about the pans. Thank you for taking the time to feed this back to us. Thanks- Consumer Care.
Great products
22 czerwca 2022
Odpowiedź od Anolon UK
Hello Natalie. Thank you for the great review! We work hard to provide high-quality Cookware to our customers. We look forward to your next purchase. Happy cooking! Regards, Consumer Care
Already had the set of larger pans for…
Already had the set of larger pans for 20 years,still
looking almost like new. So when I found the milk pan on your website,I had to order it.
21 czerwca 2022
Odpowiedź od Anolon UK
Hello Maggie. Thank you for your wonderful review. We appreciate your loyalty and continued trust in our Cookware. Our team is committed to providing high-quality pans for our customers. We look look forward to your next purchase. Happy cooking! Regards, Consumer Care Team
No fuss service and excellent products
No fuss service and excellent products. I've replaced my 25 year old Anolon pans with a new set, I looked at a lot of other manufacturers but eventually decided to stay with Anolon.
18 czerwca 2022
Odpowiedź od Anolon UK
Hello Ardrian. Thank you for your feedback regards with your new pans. Wishing you many years of happy cooking! Thanks, Consumer Care
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