Ordered 2 items on the 29th May, After a few weeks I emailed to chase with no response - The 1 item came, repeatedly chased again, no item received after a month and zero communication. Not great comp... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Anime emporium are brilliant and go out of their way to do a great job. Well package, shipped and delivered quickly. Never had an issue with buying from them, would definitely recommend to others t... Zobacz więcej
Very quick service, wish more stock was available, my daughter can’t wait to keep checking this site out now in the future
I’d been searching for the Possessed Lamb plushie for my son but everywhere was out of stock. I signed up to be informed when an item came into stock and as soon as I got the in stock email from Anime... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Welcome To Anime Emporium Here At Anime Emporium We Pride Ourselves At Selling Anime Merch At Low Low Prices Our Goal Is To Make All Anime Merch Affordable for Everyone At Every Price Point
Dane kontaktowe
Zjednoczone Królestwo
- Support@animeemporium.co.uk
- anime-emporium.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 42% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Love this website
Great item well packaged and sent…
Great item well packaged and sent speedily for free! Thank you
It came in great condition,
It came in great condition,
I tiny bit long on the send off but it was the holidays so it makes sense.
Another satisfied customer
Everything was well packed and arrived quick. Very happy with the items from this seller. Would recommend anyone who are looking for a great products. Guaranteed best results.
Very happy with purchase
Very happy with purchase. Quick delivery. Would highly recommend.
Goods arrived well packed and in perfect condition
The goods arrived late but was not all due to seller.. communication was very poor.. I had to do all the chasing to find out where my order was.. I think communication really needs to b better just to keep the customer up to date with the delivery and delays.. but the order was well packed and in perfect condition when it did arrive
Bit late and not the right colour
Delivery was a bit late but my dark magician is completely white which baffled me a bit
Other than that not too bad
What happened to this great store?(UPDATED))
***UPDATE - 14/2/24***
The seller got back in touch with me after Christmas and was incredibly apologetic about the lack of communication, explained that the product had been further delayed by their supplier and offered me a full refund which I received very quickly. I'm very glad as this store had been great for me in the past, this is the only issue I'd ever had and I was really hoping this would get resolved so I have changed my review to reflect this.
*******
I'm really disappointed as I have always had brilliant service in the past from this company and this is the first time I've had an issue.
I preordered an item in April from the website that was due for release September and I was informed in September that it was delayed until October/November and I said that was fine and I'll wait for it, so I'm not counting this as the beginning of my bad experience.
However, I emailed again in November and received no reply. It's now December and I haven't recieved the product or any communication.
I have emailed them twice again, contacted them on Instagram profile and their eBay store and have had no reply as of writing this review. PayPal will not refund me either as the original transaction was too long ago.
I'm really disappointed I've had a lot of items from Anime Emporium, both from their website and eBay store in the past and the service was wonderful, so I don't know what has happened lately.
I really hope they can go back to being a more reliable store and this is just a rough patch, I don't feel confident in ordering from the website or their eBay until then.
They advertised an item
They advertised an item, then without warning stopped selling it, after taking my money and they don't even bother replying to messages, when asking what happened to my order
Best Nesos >:)
They were great conditions and quality I love them sm! Their in my collection now!
Lovely customer service
Took a bit longer than expected but…
Took a bit longer than expected but really great communication. Arrived In perfect condition so It was worth the wait!
Thank you so much
Very well packaged and quick delivery
Authentic products, great prices
A great seller of authentic anime products. A good range that's not easy to find from most UK sellers and at great prices as well.
Postage was a little slow, though they did warn of that on their website and upgraded the shipping to make up for it.
Certain parts of said website could use some work to make it look more professional/legitimate, e.g. the FAQs page. Don't be put off though, their products are 100% legitimate.
Great company
Great company, excellent price on my figure, friendly bloke I spoke to on phone, delivered promptly. No issues.
Positively brilliant
Been looking for my fnaf sun and moon for a while, and they were not only a great price but arrived quick too. Definently a great find in this shop.
Great service
Great service - there was a small issue with a supplier that caused a delay but they let me know what had happened and kept me informed the whole way. They also upgraded my delivery to compensate for this, which was really appreciated. Overall would recommend :)
Really good because of keeping me…
Really good because of keeping me informed of updates and telling me of any delays to the product like shipping/other things.
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