Building up a small collection of Japanese prints is really great - waiting for them to arrive is like having a birthday every time the postie brings the parcel. Lucky me!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered a print from Animato of Roman Antiquity by JMW Turner. Good value at £95 considering the large size. The acetate ‘glass’ is very reflective which is a bit annoying - but I guess necessary for... Zobacz więcej
The ordering of my print was very straightforward. I was kept informed of it's delivery. It was securely packaged. I'm delighted with it. The colours lift my spirits. Thank you
Incredible choice of prints, easily could have ordered too many so had to be really considered when finalising my basket ! Arrived quickly and the quality is brilliant,the images on line do not do... Zobacz więcej
Informacje dotyczące firmy
- Sklep z plakatami
- Artysta
- Dekoracje i architektura wnętrz
- Sklep z artykułami domowymi
- Sklep z ramami do obrazów
Napisane przez firmę
We Print & Produce beautiful, high-quality Posters & Framed Prints in the UK. With a wide range of styles including Japanese Art, Vintage Travel Ads and much more, our curated collections have the perfect print for you or a loved one.
Dane kontaktowe
68 Greentrees Avenue, TN10 4NE, Tonbridge, Zjednoczone Królestwo
- 07497103699
- info@animato.uk
- animato.uk
4,7
Doskonała
543 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great service as usual even over…
Great service as usual even over Christmas. Thank you
20 grudnia 2024
Really quick delivery and lovely prints…
Really quick delivery and lovely prints - the customer service was amazing
20 grudnia 2024
Really nice product
Really nice product, good quality, as advertised and arrived in time for Christmas- thanks!
14 grudnia 2024
My print was framed perfectly and…
My print was framed perfectly and arrived within 3 days. It was very carefully packaged so arrived in perfect condition. I looked as good in reality as on the web site. Excellent service. Will definitely order again and recommend Animato.
13 grudnia 2024
I would reccommen Animato
I purchased the Japanese print, A Beautiful Woman playing with a Cat. The print in a frame arrived really quickly in time for my friend's birthday. I am very pleased with the service.
13 grudnia 2024
Brilliant service and a great quality…
Brilliant service and a great quality print.
The first one arrived bashed by the courier I imagine, and after a quick email another was posted and arrived in time for Christmas. Wonderful.
29 listopada 2024
Great product and service
12 grudnia 2024
My order was incorrect when it arrived
My order was incorrect when it arrived. However I informed them immediately and the correct order was sent out straight away.
12 grudnia 2024
Easy process online…
I just bought digital gift vouchers but the online purchase was simple and the vouchers arrived in my mail inbox immediately. My only niggle, and it's a small one, was that I wanted one £40 voucher and received 4x£10 vouchers.
10 grudnia 2024
Everything arrived in good time and in…
Everything arrived in good time and in excellent condition. Packaging was good. 👍🏼
10 grudnia 2024
Odpowiedź od Animato
Hi Steven,
Thank you for your kind review! We’re so pleased to hear everything arrived on time and in excellent condition. It’s great to know the packaging did its job too! If there’s anything else we can assist with, we’d be happy to help. 👍🏼
Kind regards,
The Animato Team
Cracked frame - No replies to emails
Picture arrived with a cracked frame. Emailed the customer support email but never received a reply. Seems that this company is happy to deal with you until something goes wrong.
14 grudnia 2024
Opinia niezależna
Odpowiedź od Animato
Hi Andrew,
Thank you for your feedback, and we’re truly sorry for the inconvenience caused by the cracked frame and the delay in our response. We want to assure you that we’ve been in touch and have arranged for a first-class replacement to ensure your order reaches you as quickly as possible. Your satisfaction is very important to us, and we’re committed to resolving this issue for you as promptly as possible.
Kind regards,
The Animato Team
Great customer service
The company were quick to reply to my query about problems with delivery of an item which were eventually resolved. I appreciated the fact that they were prepared to go above and beyond to sort the problem out.
8 grudnia 2024
Odpowiedź od Animato
Hi Stephen,
Thank you for your kind words! We’re so glad we could assist in resolving the delivery issue and truly appreciate your patience throughout the process. It’s important to us to go the extra mile to ensure our customers are happy. If there’s ever anything else we can help with, don’t hesitate to reach out!
Kind regards,
The Animato Team
Fast delivery and good price
Fast delivery and good price. The first print had a fault with the frame, but a replacement was sent quickly and easily. Great service.
8 grudnia 2024
Odpowiedź od Animato
Hi Clara,
Thank you for your review! We’re sorry to hear there was an issue with the frame initially, but we’re glad we could resolve it quickly and ensure you received a replacement without any hassle. It’s great to know you were happy with the delivery speed, pricing, and our service overall. If there’s anything further we can assist with, we’re always here to help.
Kind regards,
The Animato Team
Odpowiedź od Animato
Hi Jules,
Thank you for your kind words! We’re so pleased to hear you were happy with the prompt and fast service, as well as your purchase. If there’s anything else we can do for you, we’d be delighted to help!
Warm regards,
The Animato Team
Great company, let down by courier
Absolutely no complaints about the print or the company. Print was well wrapped with tissue paper and in a thick cardboard tube.
Star removed as it still arrived damaged, but that was undoubtedly the courier and not Animato.
7 grudnia 2024
Odpowiedź od Animato
Hi Mr. Reid,
Thank you for your kind words about our company and your understanding regarding the situation.
We’re so sorry to hear that the courier let us down and your print arrived damaged despite our efforts to package it securely.
Your experience is important to us, and we’d love the opportunity to make this right for you. Please don’t hesitate to reach out to us at help@animato.uk, and our team will be more than happy to assist with a replacement.
We truly appreciate your support and hope to exceed your expectations next time!
Kind regards,
The Animato Team
Order not received
Thank you for rectifying this & for the follow up phonecall - much appreciated!
29 listopada 2024
Opinia niezależna
Odpowiedź od Animato
Hi Georgie,
Thank you for your feedback and for your previous order with us—we’re so sorry to hear about the delay with your latest purchase. We completely understand how frustrating this must have been, especially when shopping for a Christmas gift.
Having checked our tracking records, it seems the order was delivered shortly after this review was posted. We’ve also been in touch with you directly to ensure everything is now resolved. If there’s anything further we can do to assist, please don’t hesitate to reach out—we’d be delighted to help.
Thank you for your patience and understanding, and we hope you love your print!
Kind regards,
The Animato Team
THe Christmas pixie had caused havok in…
THe Christmas pixie had caused havok in the orders despatch room, which resulted in me receiving the wrong picture!
But the brilliant Animato elves rectified the order and made sure I was sent the correct picture before I cried.
They even gave me a partial refund.
Very good service as always 👍
I love the Japanese art and the quality is fabulous.
Sensible packaging too .
29 listopada 2024
Odpowiedź od Animato
Hi Louisa,
Thank you for your wonderfully whimsical review! It seems the Christmas pixie really did have some fun, but we’re so glad our team of Animato elves could save the day and make things right for you before any tears were shed. We’re thrilled to hear you’re happy with the corrected order, our service, and the quality of your Japanese art prints.
We truly appreciate your kind words and sense of humour—it’s customers like you who keep us smiling through the festive chaos! If there’s ever anything else we can help with, we’d be delighted to assist.
With cheer,
The Animato Team 🎄✨
Outstanding customer service and great…
Outstanding customer service and great picture
29 listopada 2024
Odpowiedź od Animato
Hi John,
Thank you for your fantastic review! We’re so pleased to hear you’re happy with your picture and that our customer service stood out. Your satisfaction means the world to us, and we’re always here if you need anything else.
Warm regards,
The Animato Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.