Horrible company. I ordered a cover for my Samsung galaxy z flip 3. They took my money, but never sent the cover. I have written 4 e-mails asking about the cover, but they don't reply at all. I am n... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Pickup location was not expecting me when I came to pick up phone. They had to hunt for the order. They gave me the wrong instructions and I could not setup voice mail for 3 days until the corr... Zobacz więcej
Overall Very good. However, both SIM Cards did not work "out of the box" and required several calls to customer service to properly activate in order to work properly. Secondly, when trying to reach c... Zobacz więcej
I've used Amigo's services multiple times and in multiple countries. Each experience has been wonderful! This past time I had to make a last minute international trip (I found out that I had to trave... Zobacz więcej
Informacje dotyczące firmy
- Sklep z telefonami komórkowymi
- również w kategorii:
- Biuro podróży
- Sklep RTV
Informacje przekazane przez różne źródła zewnętrzne
We are the leader in short and long term worldwide cellular phone and high speed mobile data rentals for short and long term travelers. With more than 65,000 individual rentals, direct connections with more than 50 tier 1 service provider and service in over 150 countries you can be assured of the highest quality and affordably priced solution. We also offer group and corporate travel options with discounted rate plans, premium VIP service, individualized custom billing options. Find out why nearly 100,000 individuals, over 350 travel professionals and countless large and small companies calls us their overseas communication provider.
Dane kontaktowe
1912B Flatbush Ave, 11210, Brooklyn, NY, Stany Zjednoczone
- 1-888-Amigo-US
- contactus@amigo-us.com
- amigo-us.com
2,9
Średnia
508 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
good deal
phones performed exactly as expected; rental process was quick and smooth; price was competitive
19 stycznia 2016
Opinia niezależna
Odpowiedź od Amigo U.S.
Thank you so much!!!
For your business and for your testimonial.
Both are greatly appreciated.
We here at Amigo-US are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Good customer service
Responded promptly to several special requests. All charges were in line with what was promised at the beginning.
16 stycznia 2016
Opinia niezależna
Odpowiedź od Amigo U.S.
Thank you so much!!!
For your business and for your testimonial.
Both are greatly appreciated.
We here at Amigo-US are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Amazing company
Fast and easy to order, worked perfectly in Israel. Been using this company every time me or my kids go to Israel. The operators are very nice and helpful.
14 stycznia 2016
Opinia niezależna
Odpowiedź od Amigo U.S.
Thank you so much!!!
For your business and for your testimonial.
Both are greatly appreciated.
We here at Amigo-US are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
SAME PERSONAL SPECIAL ATTENTION COVERING ALL DETAILS
OVER 10 YEARS 24 HOURS ANY TIME HELP NEEDED AMIGO TOOK CARE OF IT ALL .LIKE HAVING A FAMILY HELPING OUT
14 stycznia 2016
Opinia niezależna
Odpowiedź od Amigo U.S.
Thank you so much!!!
For your business and for your testimonial.
Both are greatly appreciated.
We here at Amigo-US are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Easy to Use No Hassle
Went to Israel. Phones worked as soon as I put in the SIM card. No issues at all.
12 stycznia 2016
Opinia niezależna
Odpowiedź od Amigo U.S.
Thank you so much!!!
For your business and for your testimonial.
Both are greatly appreciated.
We here at Amigo-US are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Very good service, but old phones
The service is very good, the phone arrives on time and has all the accessories, but it's about time the company upgraded the phones, as they look pretty funny and don't have all the latest options. You have to go back in time to remember how to use the old Blackberry. If you choose to rent a Sim card only, you have to make sure your phone is unlocked, which will cost you $30-50, and will make this option not so attractive.
9 stycznia 2016
Opinia niezależna
Odpowiedź od Amigo U.S.
Thank you so much!!!
For your business and for your testimonial.
Both are greatly appreciated.
We here at Amigo-US are in the process of upgrading our phones. We currently have the iPhone 5C in house and available for rental.
As far as the SIM card option is concerned, you cannot use a SIM card without having an unlocked phone. Some/many of the carriers don't charge.
We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
being stuck in Israel without a phone.
I rented a phone from Baltimore, which I have done many times before, only to find when we got to Israel the charger part of the phone was broken. I called the American number twice before someone in Israel called us back only to be told he couldn't help us as he was out of phones and it would be about a week before he might have one available. Not acceptable!
5 stycznia 2016
Opinia niezależna
I was over charged
I was charged for 8 days of late fees. I returned the phone on time.
4 stycznia 2016
Opinia niezależna
phone for israel
if you want a simple phone, ready to go, easy to use and reasonable rates, try Amigo. Pick up was free from a Toronto address, very easy. Would use it again
31 grudnia 2015
Opinia niezależna
Odpowiedź od Amigo U.S.
Thank you so much!!!
For your business and for your testimonial.
Both are greatly appreciated.
We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Awesome Company!!
I've used Amigo U.S. twice, they're fantastic! The phone gets to you early, instructions are clear, everything super convenient. Customer service is easy to reach and helpful, if needed. I definitely recommend using them for your next trip!
24 grudnia 2015
Opinia niezależna
Odpowiedź od Amigo U.S.
Thank you so much!!!
For your business and for your testimonial.
Both are greatly appreciated.
We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Outrageously expensive
I traveled to Israel and rented a sim card from Amigo. Cost was $5/day for the rental. $10 to ship the sim card in a large box, $15 in taxes that was not disclosed beforehand. $4/day in late fees if you don't return the sim card immediately upon your return (my fault for not reading the small print on this). My cost for 22 days: $185
You can BUY a sim card at the Israeli airport- it costs $30 a month and you don't have to return it- you can reactivate it any time you go back to the country.
I give it a one star. The salesman wasn't necessarily rude- I just think its ridiculous to use this company- I wish I'd known that beforehand
23 grudnia 2015
Opinia niezależna
Odpowiedź od Amigo U.S.
I apologize for the difficulties that you had.
$5/day for rental is very reasonable as is $10 for shipping,
We allow for a week for the sim card to be returned, before any charges are assessed.
Emails go out on the day of your return and every Sunday reminding you to return the SIM card and making it very clear that there is a late fee if the SIM card is not returned.
This is standard policy when it comes to rentals.
I apologize that you were not aware, but the information was there.
Was very satisfied! Had no problems with the phones.
I picked up and dropped off the phones locally which was very convenient. The phones worked as they should as soon as we go to Israel and I didn't have any problems with them.
20 grudnia 2015
Opinia niezależna
Odpowiedź od Amigo U.S.
Thank you so much!!!
For your business and for your testimonial.
Both are greatly appreciated.
We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Great Service, Great Product
I found Amigos the easiest vendor to get a sim card 2 days before my trip overseas. All went super smooth.
16 grudnia 2015
Opinia niezależna
Odpowiedź od Amigo U.S.
Thank you so much!!!
For your business and for your testimonial.
Both are greatly appreciated.
We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Easy rental of Israeli cellphone
very easy to rent a phone...
I did not find the actual cell service to be so great. Many times people said they could not hear me so well. This may have been due to location vs. the actual phone.
15 grudnia 2015
Opinia niezależna
Odpowiedź od Amigo U.S.
Thank you so much!!!
For your business and for your testimonial.
Both are greatly appreciated.
I am sorry that you encountered some connectivity issues. We are connected to the best carriers in Israel, but even they occasionally have dead zones.
We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Very good.
Everything was fine. But for reasons unknown I was not able to text.
10 grudnia 2015
Opinia niezależna
Odpowiedź od Amigo U.S.
Thank you so much!!!
For your business and for your testimonial.
Both are greatly appreciated.
I am sorry that you had issues with texting. We are constantly working on improving and updating our services.
We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
My month with Amigo
I've used Amigo for a number of years. It's trouble free and easy for this senior citizen with little, if any, tech knowledge. I highly recommend it and will use it again...and again...and again.
10 grudnia 2015
Opinia niezależna
Odpowiedź od Amigo U.S.
Thank you so much!!!
For your business and for your testimonial.
Both are greatly appreciated.
We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Great Expereince! Great Service! Great Company
My wife and I flew to Vancouver for half a week on our way to our honeymoon in Hawaii. Amigo's SIM card was incredible! Once we got it installed, it worked beautifully. Even when I had an issue with the initial install (due to my phone, not the SIM), the Amigo staff was extremely helpful and got me set up. I recommend this wonderful company for all of your mobile travel needs.
7 grudnia 2015
Opinia niezależna
Odpowiedź od Amigo U.S.
Thank you so much!!!
For your business and for your testimonial.
Both are greatly appreciated.
We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Odpowiedź od Amigo U.S.
Thank you so much!!!
For your business and for your testimonial.
Both are greatly appreciated.
We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
Phone old and didn't work properly
The blackberry was very old and didn't work properly. The cell service wasn't always reliable either
5 grudnia 2015
Opinia niezależna
Odpowiedź od Amigo U.S.
Thank you so much for your business and for your testimonial.
Both are greatly appreciated.
I am sorry that you had issues with the blackberry that you rented.
We are constantly working on improving and updating our services.
In fact, we now rent iPhones as well as simple phones, SIM cards and blackberries.
I am sorry that you encountered some connectivity issues. We are connected to the best carriers in Israel, but even they occasionally have dead zones.
We are happy to help you stay connected and we look forward to being able to provide you excellent service on your next international trip.
Odpowiedź od Amigo U.S.
Thank you so much!!!
For your business and for your testimonial.
Both are greatly appreciated.
We are happy to help you stay connected and we look forward to being able to provide you excellent service again on your next international trip.
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