My mortgage and taken over right after I closed by Amerimortgage. I can not get a live human to help me in anyway through their phone number on their website and on my statement. Their automated sys... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had an excellent experience working with Jonathan Wu, our loan officer, and Dee Lucas, our loan processor from AmeriHome Mortgage. From beginning to end, the entire process was smooth, professional... Zobacz więcej
This is the worst mortgage company I’ve ever dealt with. They failed to make our payment for our homeowners insurance. Once I finally got them to make the payment they told me everything was fine. But... Zobacz więcej
Reakcja na opinię
Clunky automated system and frustrating off-shore customer service agents. Took five different automated menus (several that were exactly the same) to get to a human. When you are talking to a perso... Zobacz więcej
Informacje dotyczące firmy
- Pozabankowe usługi finansowe
- również w kategorii:
- Pośrednik finansowy
Napisane przez firmę
AmeriHome — Confident Decisions with a better way to get a mortgage. Choosing a mortgage is a big deal. Choosing a mortgage company you can trust makes all the difference in the world. AmeriHome believes that a homeowner should feel enabled to leap confidently over the threshold of a new home purchase or refinance.
Dane kontaktowe
1 Baxter Way, Suite 300, 91362, Thousand Oaks, Stany Zjednoczone
- 888-469-0810
- info@amerihome.com
- amerihome.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 87% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Mimi Le was great to work with
Mimi Le was great to work with. She was very informative and knowledgeable. She kept me updated during every step of the refinance process.
The AmeriHome team was great and very…
The AmeriHome team was great and very knowledgeable. I would recommend them to anyone.
Very responsive loan officers
With a complicated refinance due to life changing experience, I'm grateful to Brandi Clements and Spencer Thibedeau for helping me complete my refinance. They were both very responsive and available to discuss my issues. They provided feedback and follow-ups in a timely manner. I truly appreciate both your help and for making sure I closed on my loan on time.
Brandi was such a pleasure to work with…
Brandi was such a pleasure to work with she was very professional and knowledgeable
I would recommend her and the company to others
they were professional,honest, friendly & fast from loan,apprasial and close of loan
they were professional, honest, friendly & a couple of weeks we closed on my loan. I highly recommend Amerihome Mortgage. Thanks again for all your help. Anna Olver
Dan walked us through the whole process…
Dan walked us through the whole process and stayed in contact with us the whole time.
Andre and his processor Eddie was just…awesome Team work
Andre and his processor Eddie was just super awesome!
Andre was one of the kindest people I’ve ever dealt with, very professional to the very end!
I am so thankful to your Company ! Andre assisted me with every question and walked me through the whole process! Eddie was very on time as well. A great team!!
Sincerely
Pamela Collier
We recently refinanced our home with…
We recently refinanced our home with AmeriHome. Our loan officer, Andre Sussman, and loan processor, Eddie Zambrano, were wonderful to work with.
They were both very knowledgeable and easily accessible when we had questions. This process can be very stressful but they both made it very easy.
I would highly recommend AmeriHome!
Candace Johnson
Timely
Timely, responsive, informative, and friendly throughout entire process.
The loan officers were amazing. Great CS
We worked with Andre Susan and Eddie and I must say they made the process very pleasant and responses to questions and emails were lightning fast. We did a refi and are so happy w Amerihome and the team. Thank you
The absolute worst customer service
The absolute worst customer service. You can't talk because all they do is interrupt you and what they say has nothing to do with what you called for and so you try to explain but halfway through your explanation they interrupt you again. You have to go through their automated voice of despair for 10-15 minutes before you are even given a human to speak with and then it's just interrupt, interrupt, interrupt. Found out they sold my mortgage to another servicer but I am kind of glad that maybe this other company will at the least have reps that will listen first. And I was going to refinance, glad I didn't with Amerihome.

Odpowiedź od AmeriHome Mortgage
Amerihome was GREAT!
Brandon Le & Eddie Zambrano were great to work with. Extremely attentive and supporting in all aspects of the service provided. It was a pleasure to work with them!!
I would highly recommend AmeriHome, Brandon & Eddie to work together on all loan needs.
Great team and Lender
Brandon Lee was great. He was quick and worked his best to get us the best deal/rate and discounts on cost. He kept in constant communication and was quick to call or respond to all of my questions.
Eddie Zambrano, his processor is great and very detailed oriented. He makes sure he has all the information needed to prepare for final approval.
Will go to Amerihome for any future lending.
Both Irene Zafra and Andre Sussman made…
Both Irene Zafra and Andre Sussman made my refinancing experience with Amerihome seamless. They both got back to me immediately whenever I needed them. They went the extra mile to be creative when necessary and to fight for me to get my desired outcome. It is because of my experience and excellent customer service with both Irene and Andre that I made the decision to keep my loan with Amerihome!
I absolutely do not want to deal with…
I absolutely do not want to deal with this bank

Odpowiedź od AmeriHome Mortgage
AmeriHome
Our Loan Officer, Aundre Sussman and Lindsay, Loan Processor did an Awesome job getting our home loan completed in a very timely manner. We will definitely refer AmeriHome to our friends and family.
Speaking with my Loan Officer Toby…
Speaking with my Loan Officer Toby Mbelu & my Loan Processer Dylan Schuster made my experience in refinancing totally a GREAT experience. They both took the time to answer any and all questions we had to our satisfaction. anything we didn't understand they took the time out to explain. These two gentlemen are awesome at their jobs. And most important thing is, when you call them they will always answer and if they are on another call they call you back right away. I would refer then both to help anyone in need of refinancing. Thanks Toby & Dylan!!
AmeriHome is the worst company and is…
AmeriHome is the worst company and is stealing money from their customers. My 2022 taxes have not been paid by the mortgage company, not even to this day 7/13/2023. I spoke with them multiple times for over a month now. I had to go into my savings and pay my own taxes on 7/3/2023 so that my property wouldn't go into foreclosure. Now AmeriHome has charged my escrow account the amount I paid for the taxes and is saying that they were the ones that paid my taxes on 7/3. I spoke to the county and they confirmed that there was NOT a double payment and AmeriHome has NOT paid them. AmeriHome can't provide any proof of payment, not a reference number, not a copy of the check nothing, because they did NOT pay. But yet they charged my escrow account as if they did, which is FRAUD! BUYER BEWARE this company is committing fraud and stealing funds.

Odpowiedź od AmeriHome Mortgage
Great refinancing experience
Jeff Evans and Brandi Clements provided excellent service throughout the refinancing process. The communication was quick and clear, and they were always available to answer questions.
Best mortgage origination experience yet...by far!!
Phillip and his Team delivered a fully approved loan ahead of schedule and with very reasonable documentation requests. He was extremely impressive in his ability to anticipate my questions, and then provide answers that also answered any follow-up questions. A true professional!
Doświadczenie Trustpilot
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