American Blinds Recenzje 

Very easy procees to follow when ordering custom plantation shutters (If you know what you're doing). Shutters come in easily handled seaparate packages and installation is simple if you keep the frame perfectly square.

Fast delivery. Measure 3x before ordering. A mistake in ordering wrong size (too large) by customer is 100 percent a total loss. No return policy, no ability to resize smaller!

Easy to order and install! Thank you!!

My shade fit perfectly and looks great. Thank you!

Starting from assistance I received in choosing one of my blinds to the on time delivery- everything went as expected.

thank you wonder full service as always.. love the shades

The metal beaded cords are too short on the blinds. We almost need a stole to reach our kitchen window cord to open and close the blind. When ordering it does not address the length of the cords. The plastic cord keepers are also poorly designed and hard to use. I hope they last longer than what they seem. Have been in 1 week. Installed myself no issues with the installation and color and material is as noted online and in the samples we received.

Easy order, quick delivery and great communication.

The blinds came in and fit nicely. I did not know where they were made in China so it took longer to get them than I expected, but they were a great price for what I got.

Great blinds. I'm a repeat customer because the customer rep. was very helpful in choosing the color online (didn't have time to wait for samples. and the blinds were easy to install and work great. Super good quality, too.

The blinds fit exactly and the quality was very good.

I ordered my plantation shutters with the understanding that they would be produced in 6-10 days. It took 28 days for the shutters to arrive. Then I was surprised that my faux wood shutters are just PVC. And, the bottom sill mount is not wide enough. I will have to build my own sill plate. I hope the PVC does not warp or fade. Also, the top corners of the PVC are not good 45 degree angles, there is an obvious gap at both top corners.

Very disappointed with American Blind. On top of taking 30+ days to deliver the product, their customer service was extremely unhelpful when there was an issue with the sizing.

I had a blind that was only off by 1/2”, and instead of offering any reasonable solution to trim or adjust it smaller, they told me the only option was to buy an entirely new blind.

I wasn’t asking them to make it bigger or remake the whole product, just remove a small amount from the width. There was zero flexibility or willingness to help resolve the issue. For a company that specializes in blinds, I expected much better customer support and problem-solving.

Based on my experience, I would not recommend using American Blind.

After a lot of research, I ordered three custom Prestige Roman Shades from American Blinds. They were running a 40% off promotion, so the final cost came out to just over $400 per shade. The order arrived in about three weeks, which was within the promised timeframe, and overall the fabric and style matched my expectations.

However, once installed, I noticed that one of the shades hangs about 1/2 inch shorter on one side than the other. It's very obvious that one of the panels on the shade is irregularly sewn. In contacting American Blinds, I wasn’t looking for a refund so much as clarity on their quality control standards, especially since this was a test order before committing to 14 more windows. They’ve largely deflected responsibility to the manufacturer and have not really addressed whether this is standard operating procedure or not.

My recommendation: buyer beware. If your expectations aren't that you should be the one to unpack, inspect, and measure every custom item and be ready to return anything with an issue (as much as 1/3 of your order) within a tight timeframe, I would think carefully before ordering from this company.

First of all, the blinds are NOT made in the USA. They are made in Vietnam. I felt like this was false advertising, as they said they are based in Texas, so I assumed that's where they were made. Second, both blinds that we ordered were defective. One was damaged in shipping (they are sending a replacement). The other blind does not stay up: it keeps falling down. Their answer is for us to take it apart and tighten the tension (which we tried to do to no avail). These are the Zebra shades. They are beautiful, but a TERRIBLE design!

We have completed every window in our home with products ordered through American Blinds - all plantation shutters. Most recently, we ordered shutters by Acadia Home Composite Plus shutters that are custom made to order in China. As expected, it took about 6 weeks. They arrived by freight, in perfect condition and almost completely assembled. Installing them was quick and easy and they look great! My only concern was the fact that they arrived unexpectedly after being told (the day before) that they were on a container ship in the Pacific. Customer service is always very polite and professional on the phone, but the automated status check of our order never provided any updates and we never received any tracking information at all. I guess that is forgivable having received a generally good product. I just wish they could improve their guidance along the way to keep us better informed- by email or with an automated status check system that worked properly.

After writing a review, I received an email stating they wish there was something they could do, but the manufacture wouldn’t stand behind the product.

I SPECIFICALLY STATED MY RESPONSE MY RELATIONSHIP IS WITH YOU NOT THE MANUFACTURER.

So of course, they did not fix it

I’ve been ordering from them for years and I’ve never had this problem so I won’t do it again

Do not order from this company.
I ordered two blinds as per the color of samples that I received from them. When they were received, they were not even close to the color of the sample (were pink versus the tan that I ordered)
I spoke to the sales representative (the one that sent the samples) and sent photos of the variance. He referred me to their customer representative-I spoke to three different customer reps. and was told each time that they need to contact the manufacturer and would get back to me within 48 hours. Each time I sent photos of the variance and did not receive a reply from my three communications to them. Their customer service is non existent. They call themselves American Blinds but my blinds were shipped from China. I had to file a transaction dispute with Paypal to get my money back but had to pay return shipping-contrary to their own warranty/dispute/error policy. It would be to your benefit as a buyer to seek a supplier outside of American Blinds.

Worst company to deal with. i spent $600 on 2 Bali blinds that were suppose to be top down bottom up and received top down only. I reached out to them letting them know this would not work for my windows. All they could tell me is the policy is no refunds and wanted to know if she could order what I needed with no credit for which I purchased already. I said so basically I would be out the $600.00 and she said yes nothing she could do. This is how they make company makes their money…so much for complete satisfaction that the company website states.