As a 51 year old I have enjoyed your motichoor ladoo since a young child, making trips to your London Euston store to buy these amongst other sweets before your branch expansion. This has always... Zobacz więcej
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we visited the hounslow branch on 17th sept 2026 and what a pleasant customer service.we were served by a very respectful and polite Mr Mario Fernandes.he waa so polite n served us promoting new produ... Zobacz więcej
When we went to collect our order, the shop manager told us that they have not received any such order. However they immediately obliged our request and accommodated our request for 25 Punjabi Samosas... Zobacz więcej
Thank you so very much Ambala. I needed 2kg of pakora to use on our BBC TV show to assist @nikitakanda rehearse her pakora challenge. I knew that we would find delicious pakora, light, hot and wonde... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Ambala | Sweets at Ambala | Tradition Since 1965 Whether you're marking a special occasion, sending a heartfelt gift, or simply treating yourself to something special, Ambala sweets bring joy to every moment.
Dane kontaktowe
Zjednoczone Królestwo
- ambala.co.uk
3,9
Dobra
586 recenzji
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Odpowiada na 48% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Not delivered yet
I orders some sweets to be delivered to my friend on Tuesday. They were not delivered and I do not know if and when they will be.
24 sierpnia 2026
Odpowiedź od Ambala
Dear Mrs Fran,
Thank you for getting in touch.
We are sorry to hear that your sweets have not been delivered as expected.
Please be assured that we are looking into this with the relevant store to establish what happened with the delivery and when it can be completed.
Warm regards,
Ambala Customer support.
I ordered 15 boxes of mithai for a new…
I ordered 15 boxes of mithai for a new born boy, I received the boxes with at least 8 of the boxes damaged and all the syrup had leaked on to boxes which made a big mess. I am very unhappy as these were to give to family and friends which I am unable to do. I have pictures to prove it.
24 sierpnia 2026
Odpowiedź od Ambala
Dear Sama,
We are very sorry to hear that several of your mithai boxes arrived damaged, with the syrup leaking onto the boxes. We understand how disappointing this must have been, especially as they were intended to be shared with your family and friends to celebrate the new arrival.
Please be assured that we have already escalated your complaint to the relevant store for investigation.
We will get back to you as soon as we receive an update regarding the matter and the appropriate resolution.
Warm regards,
Ambala Customer support.
The best peras ever
24 sierpnia 2026
Although the parcel was delivered on…
Although the parcel was delivered on time, we were disappointed to note that due to the poor packaging, there was a leak in the box which took some time to clean!
24 sierpnia 2026
absolutely perfect <3
absolutely perfect! arrived in beautiful pristine boxes and so perfectly flavoured - such high quality, cant recommend enough <3
20 sierpnia 2026
Excellent service & food....
20 sierpnia 2026
Am in Brighton by the sea and being…
Am in Brighton by the sea and being disabled can't get out as much to find where if at all my local Ambala is..so having my favourite LADOO and pistachio BARFI coming through the post is sheer delight!...looking forward to getting the mixed box variety to order for friends and myself too..thankyou..so much
18 sierpnia 2026
Took long time to deliver but packed…
Took long time to deliver but packed well and was fresh.
17 sierpnia 2026
Bad service- They gave me the wrong boxes
Sheffield store- I ordered baby girl boxes and husband went in store to collect and they gave him the original boxes without checking my order and i was not happy when i received the order, i called and they expected me to just be happy with it.
5 sierpnia 2026
Odpowiedź od Ambala
We’re very sorry to hear that the product did not meet your expectations and that you felt it was not fresh.
Thank you for taking the time to share your feedback. We’ll pass this on to the relevant team for review and improvement.
Kind regards,
Ambala Customer Support
Awful experience
Drove 2 hours to re-visit Ambala (Manchester branch) after a Gap of 1 year.
Awful experience 😢 😞 Really feel sad.
Bought 1kg of mix sweets.... looks are deceiving.. So nice to see them but Taste very bad... Not a single sweet was Fresh....
Also bought, Karak chai.. poor taste. 1 cup of chai must have 5 spoonful.of sugar.
This was the last time, I visited them...
16 sierpnia 2026
Opinia niezależna
Odpowiedź od Ambala
We’re very sorry to hear that your recent experience at our Manchester branch did not meet your expectations, especially after travelling such a long distance to visit us.
We appreciate you taking the time to share your feedback regarding the mixed sweets and Karak chai. We’ll escalate your comments to the relevant team for review and work towards improving our product quality and service.
We sincerely apologise for the disappointment caused.
Kind regards,
Cake Box Customer Support
Good fast convenient service..
Good fast convenient service..
Customer service was good.
Mithai was good and boxed well.
Great to have this delivery service
3 sierpnia 2026
I placed my order five days ago and…
I placed my order five days ago and also paid extra delivery charges so that I could receive it sooner. However, I still haven’t received my order. This is very disappointing and I’m really unhappy with the service.
13 sierpnia 2026
Odpowiedź od Ambala
Hi Farakh,
We’re very sorry to hear about the delay with your order and understand how disappointing this must be, especially as you paid an additional delivery charge for an earlier delivery.
We sincerely apologise for the inconvenience caused and appreciate your patience. We’ll look into this with the relevant team to understand what has happened.
Kind regards,
Ambala Customer Support
FVH?
Good communication from the seller, the item arrived on time and well packaged. Very pleased with the whole experience.
12 sierpnia 2026
Fresh product and fast delivery.
12 sierpnia 2026
Absolutely loved the sweets fresh
Absolutely loved the sweets fresh, delicious and perfectly packed. The taste was amazing and the quality was excellent. Delivery was also quick and everything arrived fresh and in perfect condition. Highly recommended.
12 sierpnia 2026
Fantastic service and the products are…
Fantastic service and the products are always so fresh!
12 sierpnia 2026
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