Amarae Recenzje 

66
Wynik TrustScore: 3.5 na 5

3,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

All aspects of this purchase were superb, from using the website through to delivery! And most importantly, the quality of the hooded coat I bought for my Wife is amazing! A beautiful garment, ready f... Zobacz więcej

Oceniono na 2 z 5

I’m really disappointed with my experience with Amarae.uk. I purchased two outfits for my wedding, and the total shown to me was around £193.97. However, when the payment was taken from my ba... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really happy with my order! The whole ordering process was very smooth and professional, and everything was easy from start to finish. Great prices for such lovely quality products. Very pleased with... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

At this moment in time I would not rate this company even the one star above. It is of course easy to navigate buying their products but that is where it ends. The actual quality and sizing is a jok... Zobacz więcej


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

66 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 87% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(66)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 63

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Easy purchasing with several different…

Easy purchasing with several different payment options. Photos of items are clear and clothing is showcased on models well.

4 września 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi Katherine
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Easy website.

Easy website.
Quick response.

4 września 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi Rachel
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Fantastic quality!!

4 września 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi Claudia
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Order process was very good and await…

Order process was very good and await product.

4 września 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi Lynne
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Webdite was easy to manoeuvre around

Webdite was easy to manoeuvre around, quick checkout

4 września 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Amazing

Amazing, easy and practical to use. The coat is very nice too

4 września 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi Dacia
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Was very pleased with our experience…

Was very pleased with our experience using Amarae. The listings were informative and simple to follow with clear and focused photographs. Prices were very reasonable too.

2 września 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi Bryony
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Fantastic product and great customer…

Fantastic product and great customer experience.

2 września 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi William
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 1 z 5

AMARAE WAS ALIAS LUNE LONDON

AMARAE WAS ALIAS LUNE LONDON , as they received 1 star review because of the worst quality of materials they selling and them website is .uk they are not based in uk. They sent u deffect material of clothing even china staff are 500% better than the quality of them material.🤨. I ordered lather jacket with them and the jacket is look like a water proof paper no linen nothing , when i try to refund it, they sent me adress in canada which i payed from my pocket 26£ on top of the price i boughg it. Niw they change them shop name a AMARAE , Dont let them full u guys

15 lipca 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Oceniono na 1 z 5

SCAM COMPANY AVOID LIKE THE PLAGUE

30 sierpnia 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi Lizzie
Thank you for your feedback.

We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.

We will send you an email shortly to resolve the issue as quickly as possible.

Please check your inbox. We look forward to clarifying the situation and improving your experience.

Oceniono na 1 z 5

STAY CLEAR

STAY CLEAR! I purchased an item via Lune London which is Amarae and it is their customer service I am dealing with. I paid £49.99 for a pair of leggings which I considered to be very poor quality on arrival. I contacted the company immediately to report the issue and request a return. I was directed to a returns portal, which I completed, but received no instructions on how to return the item. After following up, I was informed that I had missed the 14-day return window. I hadn't. The company has offered either a 15% refund or 50% store credit. Based on my experience, I would most definitely not purchase from this retailer again.

2 września 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Oceniono na 4 z 5

Ordering is easy

Ordering is easy, and dispatch is fast. When the boots arrive I’ll update with more info on quality.

1 września 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi Andrew
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Easy to purchase and fast checkout

1 września 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi Steve
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

My experience was easy and efficient

My experience was easy and efficient, hassle free!

1 września 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi Rose
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 4 z 5

Website was easy to navigate

Website was easy to navigate. Was glad that shipping was free

1 września 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi Trudy
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 2 z 5

I’m really disappointed with my…


I’m really disappointed with my experience with Amarae.uk.

I purchased two outfits for my wedding, and the total shown to me was around £193.97. However, when the payment was taken from my bank account, I was charged £232.76, which is significantly more than the amount I was expecting to pay.

As this was a wedding purchase, I expected the payment amount to be clear and accurate. Unfortunately, the unexpected extra charge has left me very unhappy with my order and the overall experience.

I hope Amarae.uk can explain why I was charged £232.76 when the total shown was around £193.97. I would appreciate a proper explanation and resolution.

31 sierpnia 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Oceniono na 5 z 5

Excellent customer service

Excellent customer service
Easy to order
Unique and trendy
Fabulous material
Reasonably priced
Quality top

31 sierpnia 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi Jagdish
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 5 z 5

Really nice selection

Really nice selection. I was also lucky as it was at 50%off. I also found a £15% discount code. Looking forward to it arriving.

31 sierpnia 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Oceniono na 1 z 5

Previously Lune London, AVOID LIKE THE PLAGUE!

Would strongly recommend avoiding this company

Formerly operated as Lune London. I ordered three jumpsuits across two orders. Unfortunately, two of them were faulty/not as described. One arrived with a missing belt loop and tag, which their customer service team actually acknowledged after reviewing my photos. The other was advertised as soft, flexible and stretchy, but was nothing like that and shed disgusting amounts of glitter everywhere.

The biggest problem, however, was trying to get my money back. Their website stated that they would cover return postage for damaged or incorrect items, but customer service repeatedly told me they would not reimburse international return costs. I ended up spending around £40 of my own money returning all three items to Canada.

The two faulty items were only resolved through disputes with my American Express as chargebacks, but the third item — which had been returned within their stated returns period — was not part of the dispute. Amarae confirmed they had submitted a £72.99 refund for it, but despite numerous emails and follow-ups, they never actually refunded me and eventually stopped responding.

The whole experience was incredibly time-consuming and frustrating and I am still, 4 months later, chasing Amex for the final dispute chargeback of £72.99 of the non refunded returned item.

I would personally avoid ordering from these people like the plague.

Be wary of trusting the good reviews, it honestly is not worth it. I am £113 worse off after this whole frustrating experience and I've had to resign myself to the fact that I'll probably never see that money again.

31 sierpnia 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi Lisa
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Oceniono na 1 z 5

Beware of cheap chinese tat goods and no customer support.

Update 3rd September: I have received a response from Amarae in relation to this feedback. Nothing has been received via email and I stand by my assertion - you are scammers that make extensive use of AI in your customer interactions. I dare to say that any Trustpilot feedback higher than 2 (being generous) is probably written by 'AI Amarae'.

GlobalCommerce Enterprises B.V are scammers
_____________________________________________________________
Beware! Cheap Chinese Tat Importer.

I had the unfortunate experience of purchasing what I thought was from Lune London. This site has now been closed down however, it is like a Phoenix, reinvented as 'Amarae' amongst others.

GlobalCommerce Enterprises B.V - you are scammers!

31 sierpnia 2026
Opinia niezależna
Logo Amarae

Odpowiedź od Amarae

Hi Steve
Thank you for your feedback.

We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.

We will send you an email shortly to resolve the issue as quickly as possible.

Please check your inbox. We look forward to clarifying the situation and improving your experience.

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