I ordered dessert stands several months ago and still have not received my shipment. I have tried calling customer support over 20 times and emailed various times as well with absolutely no answer or... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered some gold cupcake and cake stands. The products arrived packaged very well. I did experience some problems with FedEX delivery and I contacted Amalfi Decor support. This company was really... Zobacz więcej
The chandelier received is of excellent quality!! Shipping was fast, product better than expected, and truly the pictures don’t give the true essence of its beauty! I had to contact customer service b... Zobacz więcej
Beautiful! Exactly as the pictures. I did learn (by confused experience) that "gold" (in general .... everywhere, every company) is more like the Crayola crayon gold ... kind of what I would descr... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Amalfi Decor offers elegant and affordable crystal chandeliers, cake stands, and candle holders. Free Shipping on All Orders!
Dane kontaktowe
14335 S Denker Ave, 90247, Gardena
- 2134587740
- support@amalfidecor.com
- amalfidecor.com
I have not received a thing
I have not received a thing! How can I rate something that’s not here!
16 grudnia 2020
Odpowiedź od Amalfi Decor
Hi Donna,
Thank you for taking the time to leave a review for your order. We sincerely apologize that your order has not yet arrived yet and any inconveniences this may have caused. Your order was placed on 12/07/2020 at 8:52 PM, and was shipped out the following day 12/08/2020. Upon checking the tracking, your order is still in transit, but was is running late due to a delay by FedEx. Shipping carriers are experiencing high shipping volumes this month, which is likely the reason for your delay in transit. In the email, we have offered to ship you a replacement with expedited shipping. Please respond back to us if you would like a replacement shipped. Once again, we apologize for any inconvenience.
Thank you and have a nice evening!
Maria
Amalfi Decor
support@amalfidecor.com
213-458-7740
Awesome
Quick delivery
Exactly as advertised
And yes it hold bath and body works candles 💕
11 grudnia 2020
These are simply Beautiful!!!
These are simply Beautiful, I love them, they looks so expensive, very sturdy, they were also packaged and received on time.
11 grudnia 2020
The best cake stands
Just bought the 8” black cake stand and it is so cute!! I think I need all the colors now lol such great stands.
8 grudnia 2020
Product is more expensive than…
Product is more expensive than competitors but is also better quality. Well package in boxes than can be use for storage to protect the display from being damaged or gathering dust.
8 grudnia 2020
Fantastic customer service and amazing…
Fantastic customer service and amazing shipping time.
7 grudnia 2020
I received my order quickly and the…
I received my order quickly and the cake stand is beautiful and sturdy! I highly recommend and will order more in the future.
7 grudnia 2020
Beautiful!
The modern cake stands are beautifully simple and lovely. I purchased both 8" and 12". The packing was amazing and they arrived quickly! Love them!!
4 grudnia 2020
POOR customer service!!!!
POOR customer service!!!!
The packaging is horrendous.. uses styrofoam which breaks easily and makes a huge mess PLUS its horrible for the environment. for the prices you pay for items you'd think they would package in better packaging that doesn't make a huge mess. expect to vacuum when unpacking this. It's hard to restore items in original packaging because of that awful styrofoam. customer service is horrible. returns are not free and expect to pay upwards of 40$ to return 3 items. if you opened the plastic they consider the item used and will refuse your return so if you are unsure about an item don't open the plastic to inspect your item or else they won't accept the return. items are made in CHINA not worth the full prices on their website. if you want something wait for their sale don't buy it full price, there's no price adjustments if you miss the sale. they are missing the key aspect of customer service and don't honor anything favorable to the customer. be 100% sure you want to keep the item before buying or lose $$ paying for your returns.
Response: I specifically told you I'll never be buying from you again, wherein that statement do you see I was satisfied.
30 listopada 2020
Odpowiedź od Amalfi Decor
Dear Samira,
Thank you for taking the time out of the day to leave a review about your order.
You called our customer service today on Cyber Monday, asking that we apply the Cyber Monday discount to your order placed in early November. You stated that you were happy with the items, and wanted to keep them, but wanted us to apply the 25% off discount.
Our sales are only valid during the given sale period. We cannot apply a discount to an order placed outside of the sales period.
We offered that you can return your items for a refund, then reorder today to receive the discount.
We are sorry we were unable to apply the discount to your order place outside of the sale dates.
Happy Holidays and we hope you enjoy your cake stands!
Maria
Amalfi Decor
New Customer
Very satisfied with the product that I received. Hope it will last long. Will surely purchase again in the future.
30 listopada 2020
Opinia niezależna
It’s everything that I imagined
It’s everything that I imagined! I’m very happy and pleased with my order!
28 listopada 2020
very nice product
very nice product, excellent packaging, I used them as a stand for my perfumes.
27 listopada 2020
Great service
Great service. Ordered online and had the chandelier within days. There was some confusion as to when it would arrive as the date to receive at my home kept moving but in the end, it came in within a day of the original date.
24 listopada 2020
The service is awesome and the products…
The service is awesome and the products are amazing.
22 listopada 2020
Ordered this very sophisticated crystal…
Ordered this very sophisticated crystal orb chandelier at $174. The packaging was safe and the item was intact. Thanks
21 listopada 2020
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.