We had an absolutely terrible experience with this travel agency. We bought our flight from Charlotte to Orlando for May 8th, a month in advance, but just yesterday, they called us at night to tell us... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Roy was an amazing help while trying to get a flight for my grandson to return to the naval base in Virginia right after Christmas. His support was extremely valuable for us. The only problem was that... Zobacz więcej
I was greatly appreciative with the explanation, task correction and support from Isaac Hayden in providing me with what I originally booked through your agency. I am a single mother and do not have a... Zobacz więcej
About an hour after I booked my flight, Altos customer service called to tell me that Delta was no longer offering discounted priced tickets to them and they had rebooked me with Southwest. The flight... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Welcome to the Altos Travel‚ we are a leading online travel agency specializing in providing you with the best, bargain priced flights and holidays to destinations all over the world. We passionately believe that travel enriches our lives‚ expands horizons and makes us better individuals.
Dane kontaktowe
Stany Zjednoczone
- altostravel.com
4,4
Doskonała
2 tys. recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick response and gave me another…
Quick response and gave me another option when what i wanted was no longer available.
14 lutego 2024
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
I dislike the fact that I was quoted…
I dislike the fact that I was quoted numbers that didn't reflect what the airline actually charged and the instead of charging me according to the fare, numbers were inflated to keep the delta fare rate when Southwest was 300 plus cheaper. Rather than share the real fare, I was quoted 300 above the amount Southwest Charged and Altostravel pocketed the extra,
9 lutego 2024
Opinia niezależna
Best pricing from 10 discount sites for…
Best pricing from 10 discount sites for my multi-city flight. Great customer service when I needed help to transfer my booking number to the airline website so it appears on my app, even late on a Saturday night. Will use again.
10 lutego 2024
Opinia niezależna
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Found you on the internet by chance…
Found you on the internet by chance while trying to book plane tickets. Vivian was able to assist me with the purchase and the best part is…. THE PRICE!!!! I saved close to half what I was finding elsewhere.
Thank you. I will be using your services again.
Sincerely,
E. Woolley
10 lutego 2024
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Nothing to add
9 lutego 2024
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Good experience
5 lutego 2024
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
very nice service
21 grudnia 2023
Opinia niezależna
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Great thorough service to find the best…
Great thorough service to find the best option and price for my travel
28 stycznia 2024
Opinia niezależna
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Try it you'll like it.
I haven't received customer service like this in decades. Brian was awesome. We were a little hesitant to try this company but are glad we did.
27 stycznia 2024
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
They were very polite and made sure I…
They were very polite and made sure I understood the process. So far very happy plus very happy you can call and get a agent and not a robot
26 stycznia 2024
Opinia niezależna
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Very competent polite and professional
Very competent polite and professional. Took the time to look for ALL possibilities and gave me the option to choose which (if any) options I wanted.
26 stycznia 2024
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
It was very pleasant and simple
It was very pleasant and simple. They took care of my needs
22 stycznia 2024
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Great customer service
19 stycznia 2024
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Very helpful and keep you informed
Very helpful and keep you informed. I love this place and will be using them again in the near future
18 stycznia 2024
Opinia niezależna
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Vivian was great
Vivian was great. He helped book airline tickets on a great airline, very quickly, at much cheaper rate than anywhere else!
18 stycznia 2024
Opinia niezależna
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Prompt, friendly service!
I always had prompt, friendly service when I had questions about my tickets. I also had a bit of a hiccup with my credit card, and Altos kindly held my reservation while I straightened it out with the bank. I am very happy to have found this great service!
15 stycznia 2024
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
About an hour after I booked my flight
About an hour after I booked my flight, Altos customer service called to tell me that Delta was no longer offering discounted priced tickets to them and they had rebooked me with Southwest. The flight was much earlier in the morning than I wanted since we live 4 hours from the departing airport. He was very accomodating in finding me flights that didn't have us leaving too early or getting back into that same airport too late. And the tickets ended up being cheaper.
14 stycznia 2024
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
My service agent Perez was great
My service agent Perez was great. I was disappointed I could not get the first airline tickets through Delta. Perez went to work to get us a round trip ticket for the same cost from DTW to Miami and we now have tickets through Southwest that met are time schedule the trips have one stop but we should be fine. Keep up the good work.
11 stycznia 2024
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
I have to be honest
I have to be honest. I was very hesitant to purchase tickets from Altos. I took a chance as they had the best-priced tickets on a flight that was sold out from the airline. Altos had excellent customer service and was friendly, helpful, and patient. I waited until I returned from my trip to write this review. They are a relatively new company that is doing an outstanding job. I will absolutely book my upcoming trips with them. Thank you Altos! A+ -Kim
23 grudnia 2023
Opinia niezależna
Odpowiedź od Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
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