I've been a longtime customer for the past 2 to 3 years. My order was placed Dec 8th and of course they took my $158.00. It is now New Years Eve and still nothing. Their online chat is down, they... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Every time I have a question or concern about something from Alternativepods Sam is ALWAYS willing to answer a question and go above and beyond for me. He has helped me so much I couldn't be more grat... Zobacz więcej
I really only have good things to say about Alternative Pods. Wide selection and cheaper prices than anywhere else I shop. Shipping and delivery is always very fast. Like..days faster than you’d expec... Zobacz więcej
I’ve been buying from alternative pods off and on for years. Always great quality. In about 3 years only one thing I’ve ordered had problems and their customer service was stellar. Sam replied immedia... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Authentic Vape Disposables at best prices online only on alternativepods.com
Dane kontaktowe
Stany Zjednoczone
- (224) 208-8034
- alternativepods@hotmail.com
- alternativepods.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Had an issue with my cart
Had an issue with my cart, Sam went above and beyond to get it fixed and make it right. Always fast shipping with this company, highly recommend!
If I could give them a 10 star review I…
If I could give them a 10 star review I would. With vape stores on every corner locally I continue to give my business to this store because of Sam and his exceptional customer service. Very responsive and reputable business
Marcia McKowan
i love this company
i love this company. I ordered 5 vapes in the wrong flavor and I sent an email asking if I could return them for the correct ones. I got a return label in about 10 minutes. And this was all done online. I'm not used to getting that kind of customer service these days so I had to post a review. Thank you so much AP.
Always had a great experience with this…
Always had a great experience with this company. Customer service is prompt. Good selection of vapes and shipping is reasonable. Shout out to Sam for all his help.
Great customer service
I have been a loyal customer for years. Their customer service team is always quick to respond and orders arrive within a week. Saving money and getting a great experience is more than enough to keep me coming back!
Through email exchanges I had an issue…
Through email exchanges I had an issue with one of my deliveries they had sent out the wrong item I emailed customer service and they were prompt in responding to me they asked for a picture of the products that were sent out and at the end they asked me if I wanted a refund
I replied no can they please send out the correct item and they were quick to respond in fixing the issue by shipping out the correct item.
They are on top of their issues and rectify everything quickly I am forever a loyal customer to them
Excellent website and awesome customer service
There service is great, pretty decent delivery time. Customer service is excellent. I've had multiple orders through them and only once there was an issue and they resolved the issue immediately. Would definitely recommend them and I'm going to continue using them.
Great selection, great people, great service!
Fast processing and shipping. Great customer service! Thank you, Sam for the caring service! Found this company last year and never ordered anywhere else.
The place to go for vapes
I have been purchasing my vapes from alternative pods for a few months now. I am in TN and they don't sell the vape that I like in stores.
Alternative vapes shipping is extremely quick. They are a little bit more on the expensive side but there vapes actually work and come with package protection. They do have a payment plan option that helps out a lot as well.
I had one issue with a vape that I just did not like the flavor, and they were nice enough to send me a credit for that vape without even sending it back.
Customer service is very nice, professional and quick to get back to you with any issues or concerns.
I will continue to shop for my vapes here and recommend to my fellow vape smokers.
Received two different disposables
Received two different disposables. Both did not work. Reported immediately. Did not get any feedback. Reported again. No feedback.
UPDATE: Alternative Pods reached out and totally resoved this issue this morning (10/23/24).
I appreciate what they did for me and will continue to purchase from this company. They were very apologetic and talked to me directly.
Excellent customer service
Excellent customer service! I never had any problems with the products, but when I was mistakenly shipped the wrong flavor of vape I was sent a replacement with priority shipping the very same day. I will definitely be ordering from this company every time from now on!
I’ve been buying from alternative pods…
I’ve been buying from alternative pods off and on for years. Always great quality. In about 3 years only one thing I’ve ordered had problems and their customer service was stellar. Sam replied immediately and worked with me to resolve my issue and get another product out within 24hrs. Shoutout SAM! Thanks for your diligence and attention.
Outstanding Customer Service
The customer service was outstanding! I placed an order and got assistance from a chat session with them. They quickly shipped the order but unfortunately UPS made a mistake, so it went to the wrong house which could be confirmed based on the picture they took of the package and house included. Well it was obvious that wasn’t my house. But through the virtual chat Alternative Pods has sent out a replacement order that will require signature. It took no long wait to get this done. I highly recommend Alternative Pods!
Customer service with Sam has been…
Customer service with Sam has been great!! Very helpful when I had a few issues and worked to correct the issue. I have been very pleased with ordering from here
I have been ordering here a while now
I originally had an issue with shipping but have since had it resolved by Sam!! Customer service is definitely key and Sam has made me feel like my business matters!! Keep up the great customer service!
I've been purchasing from Alternative for several years
I've been purchasing from Alternative Pods for a few years now and have had excellent customer service. They're professional, reliable and honest. Anytime I've had a problem (no one person or company is perfect) I emailed them & I've always received an acceptable response as a resolution. I highly recommend this company & will continue doing business with them.
I love this company for many reasons
I love this company for many reasons. The pricing and selection can’t be beat! Not to mention the customer service! I had an issue with a device I purchased recently and I messaged their customer service and was greeting with the most helpful human named Sam. He was quick to respond and took care of the issue. I have recommended these guys to many family and friends and would recommend them to you too!
Sam is awesome
Sam is awesome! I made a mistake on my order I guess I ordered one item when I wanted something else but Sam was able to change the order so now I will get the right item this company is awesome. Sam is awesome 👍😎😻😹😸😺😼
Sam was great
Sam responded quickly and handled the matter very satisfactorily. Because of Sam, I will continue to use this company.
Best customer service!
Sam - is a class act and always goes above and beyond to get my order on time! His customer service and attention to detail is bar none! His response time is within minutes! Sam and A.P's are my go to and should be yours!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








