Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My husky has copper storage disease, and can not eat regular dog food. GA Veterinary Hospital devosed a food plan of chicken, rice, & green beans, along with meds & supplements. One of those Omega 3 F... Zobacz więcej

Oceniono na 5 z 5

I’m a certified canine massage therapist and I’ve been looking for a good kinesiology tape for my clients. All vet was very helpful and fast to respond when I needed assistance. I plan on buying more... Zobacz więcej

Oceniono na 2 z 5

The amount of plastic packing materials that the tiny product came in was outrageous. Two large bubble wrap bags, plus the container of the product (also plastic, not breakable glass) was wrapped in b... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I accidentally gave my mailing address to receive the shipment. I was really buying it for my nephew in Georgia. I called them up, got to talk to a human who bent over backwards to change the shipping... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep zoologiczny
  2. Sklep hobbystyczny

Informacje przekazane przez różne źródła zewnętrzne

We are a family owned business and have been growing since opening in 2001. Through the years we have amassed a large client base consisting of veterinarins, resale companies and end users from all over the world. We strive to give every customer that personal attention that has somehow been lost in e-commerce tech world of today. We purchase products from most major laboratories and distributors in US thus we are able to provide our customers a wide variety of products and lines. Try us, you won't be disappointed.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Extra charges at time of delivery

Extra charges at time of delivery. Was not mentioned at time of order. Freight charges ( which were extremly high) was to cover all fees

23 czerwca 2023
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Odpowiedź od All Vet Supply

This order was an international order to Canada. There are always taxes and duties when importing a product into another country. We do not collect import/tax fees for other countries. Customers are responsible for all import duties, fees and taxes in their respective countries. This is stated in our shipping information page as well as highlighted in red at the top cart of the shopping cart.

Oceniono na 1 z 5

two 10 did not make 20

Order was incorrect. Needed 2 10lb containers of feed thru fly control, that is what I ordered. Recieved 1 20lb bag of
Product this I could not use.
No measuring cup was with the Product sent nor was there a container to keep it safe and fresh. They tell me that 10lb tubs are no longer available being I ordered 20lb THEY THOUGHT, all was the same ONLY, it would not work for me. I know and understand that a person's first instinct is to make excuses as to why something happened how come it did, on and on only in this case a I am SORRY FOR THE INCONVENIENCE, is there anything we can do to fix this problem.
ANYTHING would have been better than what was done or not done.
UPS charged more than 5.00 to print out a return label. As of 7/20/23 no refund has been issued. I do not like to trash people for trying to do a job. This whole process should have been easy and it wasn't. It changed my whole outlook on getting a feed thru it is now history. Just to mention, the product was on the website still being sold the same as when I ordered ?????

13 czerwca 2023
Logo All Vet Supply

Odpowiedź od All Vet Supply

Manufacturers are always changing product presentations. We are usually but not always notified of changes. This was the case with your order. You ordered 2, 10lb tubs of the product. We sent you 1 20lb box which is how the manufacturer now makes it. Since it was the same product and same quantity, we sent it without contacting you. We provided you a prepaid return label so you did not have to pay for any return shipping. I cannot say why you were charged anything when we paid for the return. When we received the item back, we contacted you via email for the credit card information as our system does not store card data. This is needed in order to process refund. We will contact you again for the information so we can process your refund.

Oceniono na 5 z 5

My order arrived damaged

My order arrived damaged, and noone replied to my email. Update: after reviewing, the company reached out and resolved the issue. My review has been updated as a result.

20 czerwca 2023
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Odpowiedź od All Vet Supply

We found your email in our spam folder. We will ship you a replacement. In the future, please call us if you dont get an email response within 48hrs. We actually have live people answering the phone.

Oceniono na 5 z 5

Very helpful customer service…

Very helpful customer service representative. I placed a large order for thermometer probe covers. After I placed that order, charged it to my credit card, and logged out, I realized I mistakenly ordered thermometers! (Hence, the perplexing expense.) I called to get help to reverse my order. The representative I spoke to calmly handled my request, promptly reversed everything, and put my mind at ease. He closed our conversation by offering further assistance, which I didn't need at the time but appreciated.

5 czerwca 2023
Oceniono na 1 z 5

I paid for 3 day delivery

I paid for 3 day delivery, and it took over twice that. The reason given was you were out of stock. Nowhere on the product page was this mentioned. I never received any info on this either. Further the rep who answered my email, said 3 day delivery from Fl to Wi wasn't possible, even though you accepted my money for it.

4 czerwca 2023
Logo All Vet Supply

Odpowiedź od All Vet Supply

While we always try and process orders as quickly as possible, sometimes things get delayed due to different issues. Your order was delayed by 1-2 days by a stock issue. That is correct. As for shipping, three day guaranteed delivery from Florida to Wisconsin via UPS ground is not possible. You chose UPS ground as the method of shipping which is about 3-4 day of transit time alone and we have a 2 day order turn around time. If you need something by a specific date, in the future, please choose 2 day shipping which is guaranteed. UPS ground shipping does not guarantee a delivery date.

Oceniono na 5 z 5

Communication was great

Communication was great! We received an email that shipment of the item would be delayed a few days and gave us the option to cancel the order if we couldn't wait. We opted to wait and it wasn't long before we received the item. We are very happy with our experience with this company.

1 maja 2023

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