Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My husky has copper storage disease, and can not eat regular dog food. GA Veterinary Hospital devosed a food plan of chicken, rice, & green beans, along with meds & supplements. One of those Omega 3 F... Zobacz więcej

Oceniono na 5 z 5

I’m a certified canine massage therapist and I’ve been looking for a good kinesiology tape for my clients. All vet was very helpful and fast to respond when I needed assistance. I plan on buying more... Zobacz więcej

Oceniono na 2 z 5

The amount of plastic packing materials that the tiny product came in was outrageous. Two large bubble wrap bags, plus the container of the product (also plastic, not breakable glass) was wrapped in b... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I accidentally gave my mailing address to receive the shipment. I was really buying it for my nephew in Georgia. I called them up, got to talk to a human who bent over backwards to change the shipping... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep zoologiczny
  2. Sklep hobbystyczny

Informacje przekazane przez różne źródła zewnętrzne

We are a family owned business and have been growing since opening in 2001. Through the years we have amassed a large client base consisting of veterinarins, resale companies and end users from all over the world. We strive to give every customer that personal attention that has somehow been lost in e-commerce tech world of today. We purchase products from most major laboratories and distributors in US thus we are able to provide our customers a wide variety of products and lines. Try us, you won't be disappointed.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I never got my order

I never got my order! Received notice your did not have my correct address. I responded to the email and replies with my correct address.

26 września 2023
Logo All Vet Supply

Odpowiedź od All Vet Supply

Your order did not contain the numeric part of the address so it could not be shipped. We sent you two emails requesting the information, one on Sept. 27 and another one on Oct 23. Although you state that you responded, we have never received any email from you. We checked all of our email files including spam/junk folders and do not see anything from you. Please, call our office at 877-425-5838 and provide the address information and we will be happy to ship the order out.

Oceniono na 2 z 5

This company needs to utilize more…

This company needs to utilize more technology in their customer interactions. I wasn’t happy with the way they handled my return. They said they canceled my order but did not send a confirmation when I requested it. I had to call my credit card provider to dispute the transaction before being refunded. They also asked me to send a copy of my ID because my shipping address was different than my billing address. They should know by now that people use multiple addresses. in my case, my credit card address goes to my office and my delivery address goes to my home. I would think by now companies know that billing addresses and delivery addresses are frequently different. Their site indicates that when they have a mismatch, you have to send a copy of your photo ID to reduce fraud. But sending your ID to a Company is increasing the risk of fraud. This company is not as reputable like Amazon, so sending a photo ID on a customer representative’s email is high risk. They didn’t offer an option to upload my ID anywhere. I can’t say anything else about the company other than I don’t plan to order from them again.

2 października 2023
Logo All Vet Supply

Odpowiedź od All Vet Supply

While we understand your frustration, we request this information when both the address and phone number entered do not match in the database search. We get several fraudulent orders weekly and they are caught because we perform these security measures. This is the only way we can stop fraud. We do understand that lots of people ship to different addresses and we process most of these without any issues but when nothing matches in our searches, we request this information. This protects us as well as our customers. As for Amazon, they dont really care since most of the time it is the sellers on their platform that actually lose when there is fraud. Our policies are stated on our website and we do communicate with customers when there is an issue. The customer always has the right to cancel if they do not wish to provide the requested information or can use another payment method such as Paypal.

Oceniono na 3 z 5

Great prices

Great prices. I was shocked that my stuff didn’t get sent out for almost a week though. Other suppliers offer free overnight shipping.

28 września 2023
Logo All Vet Supply

Odpowiedź od All Vet Supply

This order should have shipped on 10-2 according to our shipping and process time scheduel. However, due to a stock issue, it was delayed an extra 2 days. While we try and ship as soon as possible, sometimes there are delays. We would love to offer free Next day shipping but if we did, we could not offer the low prices that we do.

Oceniono na 5 z 5

Liniment

First the liniment arrived quickly and I'm pleased that the medicinal smell does not last. I'm using it on my arthritis to see if it will help. I am walking a bit better on my left side.

4 września 2023
Oceniono na 1 z 5

Terrible

Terrible ! They never deliver my products and when i went to question about them , they say that they need a proof of Id that they never ask me .
And i went for 5 days in USA from Brazil , and I needed that suplement very much and can’t find here .

6 września 2023
Logo All Vet Supply

Odpowiedź od All Vet Supply

This customer was paying with an international card and shipping to a US address. We needed proof of identity and requested it several times via email. We never received a response so the order was cancelled and funds hold released. In order to protect our customers and ourselves from fraud, we have to follow our security procedures.

Oceniono na 1 z 5

Order never came

Never received our order...we were told it was coming soon. It has not arrived!!!!

17 sierpnia 2023
Logo All Vet Supply

Odpowiedź od All Vet Supply

Product was discontinued and replacement was ordered but was delayed. Customer was informed and decided to cancel. Funds were returned and order was cancelled.

Oceniono na 2 z 5

The amount of plastic packing materials…

The amount of plastic packing materials that the tiny product came in was outrageous. Two large bubble wrap bags, plus the container of the product (also plastic, not breakable glass) was wrapped in bubble wrap and was taped so tightly that it took me almost 5 minutes to cut it apart. Unlike other companies, there was no way to comment when placing the order to ask that it be sent with paper packing materials.

29 sierpnia 2023
Logo All Vet Supply

Odpowiedź od All Vet Supply

We package items so that they are not damaged in transit. Although container is plastic, it can break if box/bag is not handled correctly by carrier. Paper packaging is ok but bubble wrap is a better protector. Our commitment to the customer is to offer quality products at affordable prices and get their order safely to them as quickly as possible.

Doświadczenie Trustpilot

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