All Seasons Energy Recenzje 

298
•
Wynik TrustScore: 4.5 na 5

4,4

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Oceniono na 5 z 5

Excellent service so far Mark & Jason who carried out the internal wall instillation Worked efficiently fully explained the process nothing was too much trouble from moving heavy furniture to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Easy conversations, easy to contact, UK based offices and staff and call centre / knowledgeable. Questions quickly answered, the odd little niggle quickly answered and fixed. Good spec and pr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Mark,Dean,Dan, Ryan and Able.Los and Liam. Mark & Mel. In fact, every one that I have dealt with at All Seasons has been helpful, kind, professional, considerate, understanding, friendly and gone way... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Mrs M Burney I had the most amazing experience with All seasons. Iwona debriski was so helpful, supportive & went the extra mile. I am so pleased with the insulation the plastering & my lovely new bo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Energia słoneczna
  2. również w kategorii:
  3. Bojlery i ogrzewanie
  4. Dostawca energii odnawialnej
  5. Wykonawca instalacji energii słonecznej
  6. Wykonawca izolacji

O All Seasons Energy

Napisane przez firmę

All Seasons Energy can help you save money on your energy bills. We're installers of solar panels, battery storage, heat pumps and insulation. We have access to government funding and grants including ECO4, LA Flex and the Boiler Upgrade Scheme. And, we're widely recognised as one of the UK’s most trusted installers.

Want to make the switch to cleaner energy and get your home or business more energy efficient? We've got case studies, guides and more information on the technology we install. Reduce you carbon footprint, save money and increase the value of your property.

We're award-winning installers with all of the required accreditations to install renewable energy and energy saving measures. We are accredited by EPVS, MCS, HIES, BBA, BAB, Trading Standard and Quality Mark.

See our website for more info:
www.allseasonsenergy.co.uk

Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

298 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 33% z negatywnych recenzji

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4,4

Wszystkie recenzje

(298)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 11

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Oceniono na 5 z 5

They did such a great job

They did such a great job - too many of them to mention - but each person was so good - deffo recommend them :)

19 listopada 2024
Opinia niezależna
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Odpowiedź od All Seasons Energy

Thanks for the feedback, Joy. It's great to hear you recommend the team and everyone did a great job. All the best, All Seasons Energy

Oceniono na 5 z 5

Danny rob adam what a fantastic job…

Danny rob adam what a fantastic job they did left everything nice and tidy 110 percent thank you

8 listopada 2024
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Odpowiedź od All Seasons Energy

Thanks for taking the time to leave us a review, Albert. We're pleased you're happy with the work Danny, Rob and Adam completed! All the best, All Seasons Energy

Oceniono na 1 z 5

If I could give less then 1 star I…

If I could give less then 1 star I would,
We asked for external wall insulation but they would only do it internally!
5 days it was supposed to take the 1st week in May 2024 with problems they caused with the work, missed appointments poor workmanship some of it had to be redone it eventually took until 8th of July to 'complete' the original work. With broken promises having the wife in tears and unable to live in the house for a while on top Still there is remedial work to complete I.e. carpets badly cut and and new window handles to be fitted it is now October and it still hasn't been sorted. The problems caused are to many to list
So please be aware if you use these people don't believe what they say and be prepared for the long haul.

9 października 2024
Opinia niezależna
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Odpowiedź od All Seasons Energy

Hi Nigel,

We understand your frustrations and after speaking to the team, we can see that this has been passed over to our Complaints Department and they are dealing with this.

All the best, All Seasons Energy

Oceniono na 4 z 5

Pleased with work done.

Pleased with the work done. We were kept well informed at every stage. The company was always helpful when we had questions and returned calls promptly. They arranged for the work to be done when the schools had returned which made things much easier. Getting the whole house insulated obviously caused a huge upheaval but the workmen were all respectful.

19 września 2024
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Odpowiedź od All Seasons Energy

Thanks for the review, we appreciate it! All the best, All Seasons Energy

Oceniono na 5 z 5

From start to finish it went well I'm…

From start to finish it went well I'm really pleased with the results thanks all seasons energy

26 września 2024
Opinia niezależna
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Odpowiedź od All Seasons Energy

We're pleased to hear that you're happy with the results Jonathan, and thanks for taking the time to leave us a review.

Oceniono na 5 z 5

Speedy install

Speedy install. Just weeks from first contact to job complete. I was not eligible for the first scheme I applied for but the team found another way that they could help me. Operatives were professional friendly helpful and skilled. Great communication. I was always able to contact a real person. Trustworthy, reliable. An unexpected problem occurred after the install. An operative came to my home worked out a solution that I was happy with. Someone came round and executed the plan swiftly and again to my satisfaction. All Seasons have gone above and beyond to ensure that I have an excellent end product. My Home is warmer and I have gained confidence to make further improvements. I am a very happy customer. Best regards to Paul; Mark; Mandy; Kevin; David and all the others who helped me to improve my home.

13 czerwca 2024
Opinia niezależna
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Odpowiedź od All Seasons Energy

Thanks for taking the time to leave us your feedback, George. We're pleased to hear that you found our teams professional and friendly, and you've now got a warmer home and the confidence to make further improvements!

All the best, All Seasons Energy

Oceniono na 1 z 5

Let Down

For one reason or another this was the fourth company which I applied for funding to my property constructed 1928.One company wanted £18000 towards the cost of the job the others said Denbighshire C/C were not funding these projects.I thought give it one more go a filled in the forms on line for All Seasons.I had done a bit of research and informed All Seasons that Flintshire C/C were dealing with the grants on behalf of Denbighshire C/C.All was going well the guy who was handling the grant was spot on couldn't ask for better service.All was going well surveyor came around checked all he said couldn't see a problem with the funding again all was well.All of the forms and my private details all complete all in order.Surveyer came around we discussed where the heat pump was being sited panels on the roof new radiators discussed insulation in the loft.As we have a room in the loft Bit of a problem but they would get around that.Also discussed wall cladding and agreed all outside walls would be insulted except kitchen and bathroom.As far as everyone was concerned job would start soon.Then we get the dreaded phone call.All was lost except for the internal insulation.We agreed to have this done as something is better than none at least it would make the house a little warmer.Then about a week later received another message asking us for £2000 towards the cost of the inside insulation.So from free government funding to make our house warmer and bring it up to the standard expected by the government we are back to square one.Why from all being ok then within three weeks the whole lot gone.There reason was there isn't enough government funding to cover all the measures they would like to do on our property.Yet three weeks earlier all was great.Still don't understand why all was ok then they ask for £2000 to have the work done.Why All Seasons Energy lost the funding is beyond me yet they still advertise free government funding.

9 września 2024
Opinia niezależna
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Odpowiedź od All Seasons Energy

Hi Les,

We understand your frustration and sometimes the matter is taken out of our hands when our funders have limited pots of money, and funding is cut at such short notice. In your case, our funders dropped the funding for this job by a quarter after we spoke about going ahead with the internal wall insulation and this meant that a £2,000 contribution was needed to be covered by yourself.

We’ve helped 1000s of customers over the years with free funding, but sometimes we do have cases where a contribution is needed.

We can only apologise for the inconvenience, and we wish you well.

All the best, All Seasons Energy

Oceniono na 5 z 5

What an experience....

What an experience....
From the first day....
The phone calls and the survey team, everyone who came to our house has been respectful polite and easy to talk too.
Then on the first day the scaffolders came in and a B/H the lads were polite and careful and never wanted a thing.... they just got on with the job until it finished and we thought then, if your team are all as nice as these 2, then we are going to be ok....
Well they all were. Everyone that has been to our house from your company have been trustworthy, polite well mannered, careful and just a nice group of workers.... you should be proud of these men, they represent your company and have done a fantastic job....
We have a cat, who is very old and deaf, and we were very worried that with so many people on the house, in and out that something would happen and he would get out....or sadly worse.... the whole team cared for Smokey like he was there own.... we need not of worried ....
I took him out of the living room to feed him without thinking of telling the lads and it was funny. One of the lads shouted, the cat, the cat, where is the cat.... I had taken him through to the kitchen for tea.... that's how caring they were....
I have already started telling everyone I can think of, about your company and the team of workers you have....

6 września 2024
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Odpowiedź od All Seasons Energy

Hi Noel, this review is one of the best we've received! It sure made our team smile. We hope Smokey isn't missing the team too much and he enjoyed the treats we couldn't resist sending over - every cat deserves a treat or two. Once again, thanks for the purrfect review. All the best, All Seasons Energy

Oceniono na 5 z 5

the workman where the best you could…

the workman where the best you could ask for.
they worked around the tennants and were so polite.
Colin and his number 2 paul need multiple praise ,they went above and beyond.
they did a first class job, and the finish was amazing!!!
i would highly recomend them.
colin and paul take a bow, you are a great advertisement for the company

7 sierpnia 2024
Opinia niezależna
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Odpowiedź od All Seasons Energy

Thanks for the review, Steve! Happy customers = a happy team. We're pleased to see that you were impressed with the work from our team and there's some great feedback for Colin and Paul. All the best, All Seasons Energy

Oceniono na 5 z 5

Easy and good company to use for solar panels

Easy conversations, easy to contact, UK based offices and staff and call centre / knowledgeable.

Questions quickly answered, the odd little niggle quickly answered and fixed.

Good spec and price vs other suppliers / installers.

Workmen were great - scaffs, roofers, electricians, knew what they needed and did a great job, tidy, clean, polite, helpful.

23 lipca 2024
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Odpowiedź od All Seasons Energy

Thanks for the review, Neil. We're pleased to hear that you were happy with the work from our team and the service you received. All the best, All Seasons Energy

Oceniono na 1 z 5

Unfortunately I had a home inspection…

Unfortunately I had a home inspection and I have been emailing regarding the quote for several weeks now and I have had no response from either all seasons energy or their parent company aira.

I would not recommend.

18 czerwca 2024
Opinia niezależna
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Odpowiedź od All Seasons Energy

Hi Cai, we're sorry you're still waiting to hear back from the team. I'll chase this now and ask for someone to be in touch. All the best, All Seasons Energy

Oceniono na 5 z 5

This company have recently carried work…

This company have recently carried work out on my property and all their workforce were polite and respectful and a credit to the company. Highly recommend and satisfied with the work
Gary Bolton

21 czerwca 2024
Opinia niezależna
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Odpowiedź od All Seasons Energy

Thanks for the review, Gary. All the best, All Seasons Energy

Oceniono na 1 z 5

Constantly ringing me to ask me…

Constantly ringing me to ask me questions instead of my landlord who owns house.
Then tell mr they cabt do any work because labdlord doesnt want enough done. I ask if they exolained this to him, was told probably

We email, turns out no. They hadnt spoken to him.

Wasting my time, ringing every damn mornimg, instrad of landlord. Sick of them harrassing me. Blocked them now

14 czerwca 2024
Opinia niezależna
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Odpowiedź od All Seasons Energy

Hi Fran and thanks for your feedback. Our team did contact you a couple of times to discuss funding and options. Our notes also show that we spoke to the landlord too. We do at times need to call our customers to get a few extra details or discuss things further to keep them in the loop using the contact number we’re provided with.

In this case, we were unable to go ahead with the funding work. We apologise for any inconvenience caused.

All the best, All Seasons Energy

Oceniono na 5 z 5

We have had the house insulated in every Room

From Paul Roper Park Road
We have had the house insulated from top to bottom the tradesmen that attended the property or absolutely amazing clean tidy and always on time and when they came across error and had to come back they was always prompt and informing us and doing their best to work around our needs And times and dates overall workmanship I found to be outstanding and their customer service in my opinion was Recommend them.

2 kwietnia 2024
Opinia niezależna
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Odpowiedź od All Seasons Energy

Thanks for your feedback, Paul. All the best, All Seasons Energy

Oceniono na 5 z 5

Lovely people

Lovely people, friendly, quick and excellent work.

26 kwietnia 2024
Opinia niezależna
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Odpowiedź od All Seasons Energy

Thanks for the review, Lukus. All the best, All Seasons Energy

Oceniono na 5 z 5

Solar panel and battery install

Solar panel and battery install

Great service from start to Finish, Charlie, was thorough and helped me make an informed decision. He was also very helpful with aftersales support and install.

The ladies at the office (Laura, Holly and Anna) were always prompt and polite, and explained processes.
Sam and the install team were flexible with particular requirements. Happy with the panels aesthetics and performance (so far). Would defo recommend!

15 maja 2024
Opinia niezależna
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Odpowiedź od All Seasons Energy

Thanks for the 5-star review, Wayne. It sure is glowing feedback for the team. It's now time for those energy savings to begin. All the best, All Seasons Energy

Oceniono na 5 z 5

Quality from start to finish

The quality of a company and the product they sell you is not just related to the goods you receive and how it performs on installation. A better gauge is often to be found in how they deal with problems that arise and how attentive they are to rectifying them. In that respect All Seasons Energy scores highly; the product is excellent and when a fault was identified with the batteries and the app they were swift to ensure action was taken to diagnose the fault and find a way to rectify the problem. When all that is combined you have an outstanding company that provides exceptional products and is able to back it up with an attentive after sales team.

25 kwietnia 2024
Opinia niezależna
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Odpowiedź od All Seasons Energy

Thanks for the 5-star review, David. We're pleased to see that you had great service from us and you're also impressed with our aftercare team. All the best, All Seasons Energy

Oceniono na 1 z 5

Government Insulation Grant

Applied for the government grant for free home insulation and was handed over to all seasons energy to manage this. They then emailed to ask for £5k off me to provide internal insulation. I had had no consultation or discussion to see what I could receive on the grant, what I could afford, and what would be most appropriate. Also this request was done before anyone had even looked at my property. When I flagged this they dispatched a man who thoroughly measured and inspected the house and said someone would be in contact to discuss what insulation would be best, including loft insulation, and see what would be best. Instead I then got a request for an £18k 'contribution'. This is obviously out of my budget and not affordable and again there was no explanation as to what this is for, no breakdown of the cost, and no discussion on what the grant would be covering. After this I had no further communication from them and to be honest I don't think i'd be interested in going forward with them regardless as the impression I got was that they were more interested in getting money off me than providing a good service that suited me. I worry about what happens if it was a vulnerable person and not me who wasn't as cautious with their money and was more trusting. I'm now starting the process again and hoping i'll be able to work with a company that's more interested in providing a suitable and appropriate solution and explains the costings openly and honestly.

27 lutego 2024
Opinia niezależna
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Odpowiedź od All Seasons Energy

Hi Patrick, we’ve looked into this further and someone did talk to you over the phone to discuss your quote. The original quote was £5,000 subject to survey. After the survey, our team explained that there wouldn’t be any way to reduce the cost significantly and it would be more than originally stated due to funding and eligibility criteria.

We’re sorry to hear that you had a poor experience with us and that things weren’t explained to you in further detail. We’ve passed your comments over to the team so we can look to improve and future customers won’t have a similar experience.

Oceniono na 5 z 5

5 Star Service

All Seasons Energy were my assigned installer via the Warm Homes Sheffield - Home Upgrade Grant (HUG Scheme)

There was a slight miscommunication regarding when the work was due to start, however, apart from that minor issue I can't fault the work that was completed at all. I had Internal Wall Insulation (IWI), storage heaters and ventilation works completed and every person I dealt with, both office based and trade, were excellent.
The work was all completed within 3 days and has now brought my EPC score from E up to a C. The difference it has made to my quality of life is huge.
Extremely grateful to be approval for the HUG scheme and that All Seasons Energy were my assigned installer. Special mention for Tomma who completed the IWI, who went above and beyond to make sure that the original picture rail features were reinstalled once the walls had been re-plastered. Keep up the good work guys!

21 lutego 2024
Opinia niezależna
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Odpowiedź od All Seasons Energy

Thanks for taking the time to leave us your feedback, Sarah. We're pleased to hear that you were able to secure your HUG funding, and with our help getting the internal wall insulation, storage heaters and ventilation installed, you're on your way to a more energy-efficient home. All the best, All Seasons Energy

Oceniono na 5 z 5

Excellent Service

Everyone I interacted with, were all lovely people who are excellent at their job. Nothing was too much trouble: fixed minor problems late on a Friday afternoon. Excellent service, can’t praise them enough!

1 marca 2024
Opinia niezależna
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Odpowiedź od All Seasons Energy

Thanks for taking the time to leave us your feedback, and we're pleased to see that you found our service excellent. All the best, All Seasons Energy

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