I was so wrapped to find some batteries for my father's chainsaw. He's been declining in health and relies on a chainsaw for wood collecting, as such the petrol chainsaw has become problematic for him... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
great products, reasonable prices and I had absolutley no problems with the delivery or it's timing. Normally, the two greatest problems are listed as 'in stock' when it isn't and you wait 3 mont... Zobacz więcej
Reakcja na opinię
Operations Manager Paul Ouwerkerk was extremely helpful in assisting me over the phone.I was enquiring as to "possible" purchase of Stihl MSA 220 C-B Battery Chainsaw along with the AP 300 S battery w... Zobacz więcej
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I ordered the slugger cold saw blades after my nearest stockist only had lower quality blades that were dearer than Feins list price. I was googling the blades and saw Alliance Hardware, they had t... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We're an independent hardware and industrial supplies business with a customer-oriented focus. Not only do we stock the best tools at the lowest prices, we also offer solutions to our customers. As well as tools, we are a distributor for the Bahco & Lenox bandsaw blades. Two of the best quality bandsaw brands available on the market. Our aim is to reduce our customers' cost per cut, by increasing their cutting efficiency and reducing downtime. We're open from early until late, to make sure we're always available when our customers need us. Give us a call today and see how we can assist you.
Dane kontaktowe
39-51 Chapman Street, 3130, Blackburn North, Australia
- alliancehardware.com.au
4,8
Doskonała
224 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lack of order confirmation.
After making my own line order there was a lack of confirmation of the order and also how soon I could expect delivery and how it would be sent.
23 stycznia 2024
Odpowiedź od Alliance Hardware
Hi Garry,
We're sorry to hear that you never received any communication regarding your order.
Typically, order updates and courier information are sent out automatically as orders progress and when they are booked in with the courier.
We hope that this hiccup doesn't deter you from dealing with us in the future.
Thank you,
The Team @ Alliance Hardware
Delivery StarTrack not sent together as…
Delivery StarTrack not sent together as ordered
Then I had to pick the items up 2 suburbs away because old mate didn’t want to get out of the van he dumps his run at the post office for oversized goods 2 days same deal on cctv then sends a message sorry we missed you ? 🤣 no attempt at all, refund delivery.
This problem of delivery is not Alliance Hardwares fault it’s at the Brisbane end of StarTrack, accountability for their poor performance. The goods I received are in good condition not damaged in anyway. Just a lazy drivers.
23 stycznia 2024
Odpowiedź od Alliance Hardware
Hi Ian,
We're disappointed to hear that you had such issues with the delivery of your order.
Typically StarTrack has been a very reliable delivery agent so this sort of issue is not something we've encountered before.
We will be bringing this up with StarTrack and will be looking into whether we can refund your delivery charge as a show of good faith.
We hope this doesn't deter you from dealing with us in the future.
Thank you,
The Team @ Alliance Hardware
Update 08/02/2024
Hi Ian,
We're now processing a refund for the delivery charge on your order.
We hope this helps to mitigate the frustration you experienced during the supposed attempted delivery.
Thank you,
The Team @ Alliance Hardware
Service was quick once you returned…
Service was quick once you returned from holidays.
22 stycznia 2024
Odpowiedź od Alliance Hardware
Hi Diane,
Thank you for leaving us such a great review, we really appreciate you taking the time.
We thank you again for your patience while we were closed over the Christmas break.
We look forward to dealing with you in the near future.
Thank you,
The Team @ Alliance Hardware
Odpowiedź od Alliance Hardware
Hi Morgan,
Thank you very much for your feedback, it means a lot.
We hope to deal with you again in the near future.
Thank you,
The Team @ Alliance Hardware
Prompt service with very quick delivery…
Prompt service with very quick delivery and parcel was well packed for protection.
11 grudnia 2023
Odpowiedź od Alliance Hardware
Hi Jackie,
Thank you for your feedback.
We're glad to hear your order was supplied quickly and well-packed.
We hope to deal with you in the near future.
Thank you,
The Team @ Alliance Hardware
No tracking number 😕
11 grudnia 2023
Odpowiedź od Alliance Hardware
Hi Thomas,
I'm sorry to hear you never received a tracking number for your delivery.
We have had a few instances where the email goes directly to the spam or junk mail folder.
I can see from the tracking that this was delivered on the 18th, however please do let us know if this is incorrect.
I hope it has been received and all is well with your order.
Thank you, and I hope this doesn't put you off dealing with us in the future.
The Team @ Alliance Hardware
Awesome service
27 listopada 2023
Odpowiedź od Alliance Hardware
Hi Robert,
Thank you for leaving us such great feedback!
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Excellent Service.
Prompt handling of order, kept me advised of progress, and reasonable price for item.
23 listopada 2023
Odpowiedź od Alliance Hardware
Hi Keith,
Thank you for your feedback! We're pleased to hear our team processed and fulfilled your order efficiently and were attentive with communication.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Extremely helpful and prompt processing…
Extremely helpful and prompt processing and delivery. Impressed.
27 listopada 2023
Odpowiedź od Alliance Hardware
Hi Janet,
Thank you for your awesome review, we really appreciate it.
We're glad to hear we were able to assist you with your order.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Stihl HSA26 trimmer
Great company to deal with. The item I ordered was despatched by them and received by me very quickly
27 listopada 2023
Odpowiedź od Alliance Hardware
Hi there,
Thank you very much for your awesome feedback, we really do appreciate it.
We're glad to hear your order was delivered quickly and successfully.
Thank you,
The Team @ Alliance Hardware
Quality customer service
Paul and his team were outstanding. Very accommodating, listened to my needs and wants and they made things happen. Highly recommend Paul and his team at Alliance Hardware for all your power tool needs
21 listopada 2023
Odpowiedź od Alliance Hardware
Hi Simon,
Thank you for such a glowing review.
We'll be sure to pass on your comments to our staff, and we hope to be able to assist you next time.
Thank you,
The Team @ Alliance Hardware
Was posted quickly
17 października 2023
Odpowiedź od Alliance Hardware
Hi Neal,
Thank you very much for your feedback, it is greatly appreciate.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Easy to buy online and fast delivery
Easy to buy online and fast delivery. Only problem is I ordered click and collect (to avoid my husband seeing his birthday present) but they posted it out and he unfortunately was the one to receive it so it was a bit of a ruined surprise!
9 listopada 2023
Odpowiedź od Alliance Hardware
Hi Katy,
We sincerely apologise that we ruined what would've been a great surprise for your husband.
We will have someone contact you this morning to see if we can make up for it.
Hopefully this doesn't put you off dealing with us in the future.
Thank you,
The Team @ Alliance Hardware
fast delivery and excellent product
9 listopada 2023
Odpowiedź od Alliance Hardware
Hi Monique,
Thank you for taking the time to leave us a review, we really appreciate it.
We look forward to dealing with you again soon.
Thank you,
The Team @ Alliance Hardware
It was an absolute pleasure ordering…
It was an absolute pleasure ordering from Alliance Hardware. Very easy to navigate the webpage & order. The communication was second to none, they kept me informed the whole way through the process and they delivered on time. I will use this shop again. Thank you for making so effortless.
9 listopada 2023
Odpowiedź od Alliance Hardware
Hi Mary,
Thank you very much for taking the time to leave us such a great review, it means a lot.
We look forward to assisting you next time.
Thank you,
The Team @ Alliance Hardware
The product was securely packaged
The product was securely packaged, delivered quickly and was even better than we expected. We appreciated the efficient and professional service.
9 listopada 2023
Odpowiedź od Alliance Hardware
Hi Phillip,
Thank you for your awesome feedback.
We're glad to hear it arrived safe and secure, as well as delivered promptly.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
known,quality product,good price,great…
known,quality product,good price,great service
2 listopada 2023
Odpowiedź od Alliance Hardware
Hi there,
Thank you for leaving us a great review.
We're glad to know that you were happy with your experience and with your purchase.
We look forward to dealing with you next time.
Thank you,
The Team @ Alliance Hardware
Arived in good condition and on time.
9 listopada 2023
Odpowiedź od Alliance Hardware
Hi Bruce,
Thank you for your positive feedback.
We're pleased to hear that your order was delivered promptly and in good condition.
We hope to deal with you again in the near future.
Thank you,
The Team @ Alliance Hardware
Great Product and Price
Great Product and Price, looking forward to using many more times in the future, delivering time was excellent.
2 listopada 2023
Odpowiedź od Alliance Hardware
Hi Joy,
Thank you so much for your kind review, it is greatly appreciated.
We look forward to dealing with you next time.
Thank you,
The Team @ Alliance Hardware
The 5 star online store Alliance Hardware
Alliance Hardware is my number one online store. Excellent products and very fast shipping. I brought the kombi KM 131R plus three attachments being the pruning saw, the line trimmer and the brush cutter. The STIHL Kombi system is an excellent tool to have with variety of different attachments and easy to change from one attachment to another in seconds. Packaging comes in a very discrete black shrink rap and the postage is very lighting fast. Would like to thank the team at Alliance Hardware for doing such an excellent job getting my online orders out. Thanks everyone for an excellent online experience AWESOME.
13 października 2023
Odpowiedź od Alliance Hardware
Hi James,
Thank you for leaving us such an enthusiastic and thoughtful review. We're glad to hear you were happy with the items you purchased, as well as our discreet packaging method.
We hope to deal with you again in the near future.
Thank you,
The Team @ Alliance Hardware
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.