I was so wrapped to find some batteries for my father's chainsaw. He's been declining in health and relies on a chainsaw for wood collecting, as such the petrol chainsaw has become problematic for him... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
great products, reasonable prices and I had absolutley no problems with the delivery or it's timing. Normally, the two greatest problems are listed as 'in stock' when it isn't and you wait 3 mont... Zobacz więcej
Reakcja na opinię
Operations Manager Paul Ouwerkerk was extremely helpful in assisting me over the phone.I was enquiring as to "possible" purchase of Stihl MSA 220 C-B Battery Chainsaw along with the AP 300 S battery w... Zobacz więcej
Reakcja na opinię
I ordered the slugger cold saw blades after my nearest stockist only had lower quality blades that were dearer than Feins list price. I was googling the blades and saw Alliance Hardware, they had t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We're an independent hardware and industrial supplies business with a customer-oriented focus. Not only do we stock the best tools at the lowest prices, we also offer solutions to our customers. As well as tools, we are a distributor for the Bahco & Lenox bandsaw blades. Two of the best quality bandsaw brands available on the market. Our aim is to reduce our customers' cost per cut, by increasing their cutting efficiency and reducing downtime. We're open from early until late, to make sure we're always available when our customers need us. Give us a call today and see how we can assist you.
Dane kontaktowe
39-51 Chapman Street, 3130, Blackburn North, Australia
- alliancehardware.com.au
4,8
Doskonała
224 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Polite and efficient.
4 maja 2025
Odpowiedź od Alliance Hardware
Hi Kim,
Thank you for taking the time to leave us a positive review.
We greatly appreciate it and hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Odpowiedź od Alliance Hardware
Hi Carolina,
Thank you very much for your positive review, it is greatly appreciated.
We look forward to dealing with you next time.
Thank you,
The Team @ Alliance Hardware
Odpowiedź od Alliance Hardware
Hi Paul,
Thank you very much for taking the time to leave us a review. We appreciate your comments regarding our level of customer service, which we pride ourselves on.
We hope to deal with you again in the near future.
Thank you,
The Team @ Alliance Hardware
Great customer service and better…
Great customer service and better prices then most dealers.
30 marca 2025
Odpowiedź od Alliance Hardware
Hi Andy,
Thank you very much for taking the time to leave us such a helpful review. We appreciate your positive feedback and are happy to hear that you were happy with the service our staff provided you.
We hope to deal with you again in the future.
Thank you,
The Team @ Alliance Hardware
Paul was great!
Paul assisted with website payment issues as well as an incorrect blade that was replaced within a day. Amazing service, thank you.
5 marca 2025
Odpowiedź od Alliance Hardware
Hi Harry,
Thank you very much for taking the time to leave us a review, especially after there were issues with your order.
We appreciate your kind words and your patience throughout the matter.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Low cost of product
18 lutego 2025
Odpowiedź od Alliance Hardware
Hi Michael,
Thank you very much for taking the time to leave us a review. We appreciate your support and thank you for your business.
We look forward to dealing with you again.
Thank you,
The Team @ Alliance Hardware
Great customer service
Great customer service. Helpful staff. Quality tools. I purchased a top shelf chainsaw and I'm very happy with my experience.
6 lutego 2025
Odpowiedź od Alliance Hardware
Hi Michael,
We appreciate you leaving us such a great review and are pleased to hear that we were able to assist you with your purchase.
We hope you enjoy using your new chainsaw and we look forward to seeing you next time.
Thank you,
The Team @ Alliance Hardware
Great Customer Service
The team called me and verified my order a few times.
Their service is great !
6 lutego 2025
Odpowiedź od Alliance Hardware
Hi John,
Thank you for taking the time to leave us a review. We're glad to hear you were pleased with the service that was provided and hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Odpowiedź od Alliance Hardware
Hi Michael,
Thank you very much for taking the time to leave us such a great review.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Great service
Ordered online, drill arrived quickly and in excellent condition. Great communication from seller.
20 stycznia 2025
Odpowiedź od Alliance Hardware
Hi Kate,
Thank you very much for taking the time to leave us such a great review.
We appreciate your feedback and are pleased to hear that your ordered was delivered quickly.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Great experience the team was very…
Great experience the team was very professional and I’d received my goods in very quick time. Thank you very much for the great experience.
20 stycznia 2025
Odpowiedź od Alliance Hardware
Hi Paul,
Thank you for taking the time to leave us such a great review. We're happy to here that our team was able to assist you and provide you with a great experience.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Odpowiedź od Alliance Hardware
Hi Michael,
Thank you for your review, it is greatly appreciated. We will pass on your positive comments to our team and hope that we are able to deal with you again in the near future.
Thank you,
The Team @ Alliance Hardware
Odpowiedź od Alliance Hardware
Hi Lin,
Thank you very much for your review, it is greatly appreciated. We pride ourselves on providing a high level of customer service, in an effort to stand out from the competition.
We hope this means we'll be able to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Fantastic customer service
Fantastic customer service. Our parcel was delayed I just thought it was from Christmas pile up then we received a personal email apologies for the delay and to let us know who our parcel was being sent with and all the tracking information and to contact them if I hadn’t received it by a certain day. Was just lovely to see. Will definitely be shopping with use again.
1 grudnia 2024
Odpowiedź od Alliance Hardware
Hi Cathy,
Thank you so much for taking the time to leave us such a great review.
We're glad to hear that our team were able to resolve the delay with your order, and we truly appreciate your patience, especially during such a hectic time of year.
We look forward to dealing with you next time.
Thank you,
The Team @ Alliance Hardware
Odpowiedź od Alliance Hardware
Hi Tim,
Thank you very much for the great review. We really appreciate it and hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Excellent customer Service
Excellent customer Service, great range of products. Very helpful . Highly recommend.
2 grudnia 2024
Odpowiedź od Alliance Hardware
Hi Jason,
Thank you very much for your great feedback and the recommendation, we really appreciate it.
We hope to have the opportunity to deal with you again in the near future.
Thank you,
The Team @ Alliance Hardware
Not giving me much confident
I arrived and although you have the product but the main parts, the charger and manual came from separate locations and have to be searched to be found. I didn't get the manual as the guy could not find one. Not exactly the Gold Standard, is it?
25 listopada 2024
Odpowiedź od Alliance Hardware
Hi Chris,
We're sorry to hear that you didn't have a great experience when you came into our store.
Our manuals and parts for the tools are stored in our storeroom, not on display with the tools. However, in this instance, it looks like the manual and parts had been stored in the wrong location but were later found.
It's rather disappointing that you would consider this a 1-star experience, but we would love the chance to speak with you and show you that this is not a common occurrence.
Thank you,
The Team @ Alliance Hardware
UPDATE 17/12/2024
Hi Chris,
Upon further investigation, it appears that the manual was emailed to you in a digital form, due to the missing physical manual. Although this is not the standard procedure, we hope that you understand that we attempted to resolve the issue as best we could.
Hopefully this doesn't tarnish your confidence in the product or our services.
Thank you again,
The Team @ Alliance Hardware
Fast Delivery
I ordered the slugger cold saw blades after my nearest stockist only had lower quality blades that were dearer than Feins list price. I was googling the blades and saw Alliance Hardware, they had them in stock, price was good, so ordered. This was on a Tuesday afternoon while I was waiting for a doctors appointment.
Arrived Thursday morning by courier. Excellent service as I am in East Gippsland and everything is 2 days from Melbourne including a change in couriers.
26 listopada 2024
Odpowiedź od Alliance Hardware
Hi Peter,
We're glad to hear that your order was delivered promptly, and that we were competitive with our pricing.
We hope to deal with you again soon.
Thank you,
The Team @ Alliance Hardware
Great service easy to purchase online…
Great service easy to purchase online and click and collect to pick up Thankyou
25 listopada 2024
Odpowiedź od Alliance Hardware
Hi Vicki,
Thank you very much for your great feedback, it is much appreciated.
We're glad to hear the ordering process was easy and straightforward.
We hope to deal with you again in the near future.
Thank you,
The Team @ Alliance Hardware
Great customer service
Great customer service, as always and a good sale price on Stihl batteries. Bothered to answer online query, quickly and bent over backwards to give a great deal
21 listopada 2024
Odpowiedź od Alliance Hardware
Hi Martyn, thank you very much for your support and for taking the time to leave us such an awesome review.
We really appreciate it.
Thank you,
The Team @ Alliance Hardware
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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