What great service . Don’t do a Kevin and be fooled and tempted by 1/2 price Cheap e-bikes . Go to Allen’s I wish I had to start of with the advice the family business feel the service has been fanta... Zobacz więcej
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I hurt my foot a few years ago and was house bound for 3 months. I wanted to buy an e-bike so I could get around, so I did loads of research on the internet. I thought I had found the perfect bike, so... Zobacz więcej
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Traveled from Leicester to visit Allen’s Ebike because they were recommended by a friend Was not disappointed fantastic customer service. Very knowledgeable on all their bikes nothing was to much... Zobacz więcej
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Telephoned to discuss folding bikes to get in the car for caravaning. He had a good range so went over and test rode 3 bikes in our budget. Purchased two. Had an issue but called him and he immediatel... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Allen's E-Bikes promise to deliver the highest quality E-Bikes and E-Motion products and accessories, with full warranty and service plans. Our service and products are the very best for you the rider. Mike and Dave (father and son) have worked very hard to locate and source the very best ranges of E-motion Bikes and personal travel solutions, to suit all budgets, with great warranty for peace of mind and with our in-house maintenance team you can purchase with confidence. We promise, if you can find the same model of E-Bike elsewhere, we will match the price. Mike and Dave want to bring you the very best shopping experience with this family business, with a big chain confidence, but with a personal 1-2-1 experience. Not only have we got a great selection of E-Bikes, we also pride ourselves on locating the very best in outdoor gadgets and accessories. We are sure that you will find our selection of products the best in town!
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Zjednoczone Królestwo
- allensebikes.co.uk
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Superb and knowledgeable customer service
So pleased I purchased my Ebike from Allen's Ebikes via their web site. Service and delivery were first class. When I needed assistance with my bikes assembly and telephoned them, Dave so kindly took the trouble to guide me and my Ado 20 pro was soon on the road. Cannot thank Dave enough and will definitely be purchasing all my future bikes from Allen's Ebikes, their customer service and knowledge is superb.
Thank you so much to Dave at Allens E…
Thank you so much to Dave at Allens E Bikes! Dave could not have been more helpful and accommodating. I wanted a light e-bike having been struggling with a very heavy one. I did some research and found that Allens E Bikes had a good range of options. Dave’s welcome, knowledge and customer service was excellent and after a couple of visits and test rides I walked away with a stunning Ado 20 Ultra that is a dream to ride, I can’t be more pleased. I would highly recommend Allens E Bikes to anyone needing guidance and the reassurance that anything sold to them is of great quality and reliability. I would highly recommend Allens E Bikes

Odpowiedź od Allens E-Bikes
Went to Allen's e-bike today as my own…
Went to Allen's e-bike today as my own was unrepairable due to the battery being obsolete. Found another with a discount. Mr Allen knows his stuff! He raised the saddle, raises the handlebars and explained the whole battery system. I was impressed! Came home and promptly went off on a ride! It's a beautiful hybrid bike and I am so pleased!

Odpowiedź od Allens E-Bikes
Allens E-Bikes were really helpful and…
Allens E-Bikes were really helpful and there was nothing that was too much trouble. Really great customer service.

Odpowiedź od Allens E-Bikes
Personal service, a rarity these days
Mine was an online purchase, a far better, more personal service from this family business, someone knowledgeable and helpful to speak to rather than just another call centre. Super fast delivery and very helpful with after sales advice, thoroughly recommended.

Odpowiedź od Allens E-Bikes
Fantastic experience - would highly recommend.
Fantastic experience at Allens E-Bikes today. Wasn’t intending to actually buy a bike today as it was more of a ‘try some and then go home to think about it’ trip. However, Dave encouraged us to try several bikes and our questions were answered clearly and patiently. He sent us out with Will, who gave us lots of information and explained the differences between the bikes and any pros and cons. There was absolutely no pressure and we did not feel rushed.
We eventually went for a MiRider 20 in Aurora Green & as it flies along, we immediately named it The Gorgeous Green Buzzard, or Buzz for short ;)
Would highly recommend.

Odpowiedź od Allens E-Bikes
I had a fantastic experience buying my…
I had a fantastic experience buying my bike thanks to Dave Alan. From the moment I walked in, he was welcoming, knowledgeable, and incredibly patient. He let me try out several different models without ever rushing me, making sure I found the perfect fit. Dave has that rare combination of expertise and approachability—you can tell he genuinely cares about getting it right for each customer. Everything you’d hope for in a bike shop owner, Dave embodies it. Highly recommend!

Odpowiedź od Allens E-Bikes
Great service….helpful and friendly
Great service….helpful and friendly. It was helpful, under Dave’s advice, to try other bikes just to confirm our choices. The website is good and easy to use, and the shop full of great bikes on display. Overall this is a great resource and I suspect (even though I haven’t needed it) that the aftercare service will be similarly excellent.

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Excellent customer service
I live in Essex and travelled to Leighton Buzzard to try and buy a bike, Dave showed us several and we chose a different bike to the one we were going to buy, this was because of the fantastic knowledge and advise and the opportunity to ride the bikes we received from Dave. We left the shop and done some further research and decided on the bike we wanted, we spoke to Mike who is Dave's dad and he was just as knowledgeable and accommodating as Dave, in fact he came in especially on Sunday to assist us in trying another bike, we Bought 2 Mirider 20 bikes and Dave delivered them to us in Essex, demo'ed the bikes and left us reassured we had made the correct decision for the bike for us, I cannot express how worthwhile it is to visit the shop and get the excellent customer service and advice they provide, We tried other local bike shops but none were either as helpful or knowledgeable about the products, I would definitely purchase another bike from them in the future if I need one. Thank you to Dave and Mike

Odpowiedź od Allens E-Bikes
e-bike purchase from Allen's e-bikes…
Good old fashion customer service from a family run high street shop that have extensive knowledge and a good range of quality e-bikes in stock. Pressure free purchase at a great price. Would recommend going the extra mile to visit and try the different bikes.
Cheers Dave
I am now on to my second bike with…
I am now on to my second bike with Allens E-Bikes after upgrading my 1st perchance with them customer service is outstanding I highly recommend them
Highly recommended supplier of e-bikes and accessories
We visited the store on a Sunday , Reese demonstrated the bike we wanted and was very helpful , we ordered two Ado Air20Pro bikes , as soon as they came into stock (less than 10 days) Dave called us and arranged the build , adjustments and handover of the bikes . Nothing was too much trouble and I would highly recommend Allen’s e-bikes to anyone looking for powered cycling .
Great range of bikes with personal attention
An excellent range of bikes available, with very good, clear advice and with encouragement to try bikes - I purchased bikes that I did not originally consider (which I am very pleased with), so, many thanks to Dave for allowing such an easy comparison of the available products.

Odpowiedź od Allens E-Bikes
Great service
Great service
Had bike now for 18 months
And staff always willing to help just got bike back today from bronze service and goes like a dream.
This buisness is family run and gives
Exellent customer care recommend especially for ebike owners.

Odpowiedź od Allens E-Bikes
A1 service
🌟🌟🌟🌟🌟Superb customer service, excellent selection of bikes, top knowledge of each product. No rushing and no pressure - we could try the bikes to our hearts content to make sure we got the one most suited to us (and the accessories too 😀). We had a slight blip with the Bike and the Allen's team went over and above to rectify. 100% recommend for all your ebike needs - and real people with a real shop noy AI on the end of the phone! Just how it should be 🌟🌟🌟🌟🌟

Odpowiedź od Allens E-Bikes
Absolutely brilliant expertise
Absolutely brilliant expertise and customer service from Dave and the team. Super friendly and helpful, I can't fault them. I have recommended already to lots of my friends. Delighted with the ebike and kids seat, and so are the kids. Didn't realise how easy it would be to travel a few miles with a child up to age 10 on the back.

Odpowiedź od Allens E-Bikes
Allen's ebikes…
Purchased an ebike from Allen's ebikes very recently. Test rode many, so I could make my mind on a suitable bike. Dave gave great advice and is very knowledgeable, polite & professional. I drove 100 miles to get to this shop and it was worth the trip. I would recommend Allen's ebikes if you want great service and customer care. Many thanks Dave

Odpowiedź od Allens E-Bikes
Great Service, Great Price
We were looking for an e-bike and had looked online at the ADO Air 20 Pro, so we went to see one at Allen’s E-bikes. Dave was so helpful and suggested a couple of bikes including the ADO. We were able to try them round the back of the shop which was very useful. we had been offered a very good price online and Dave was able to price match even though he was offering a much better service. I got a call this morning to say that it had arrived and was able to collect it same day all set up and ready to go. We would definitely return to his shop if we wanted to upgrade and would highly recommend them.

Odpowiedź od Allens E-Bikes
Great place to buy an e-bike
Mike was so helpful with the purchase of my e-bike last weekend. I was able to take it out for a proper test ride, there was no pressure to buy anything, just really helpful suggestions. I'm really pleased with the bike
Many thanks
Liz

Odpowiedź od Allens E-Bikes
We purchases two bikes a couple of…
We purchases two bikes a couple of years ago but decided that it was time to change up. Spoke to Dave in the shop and for what we were after he recommended that we tried the Tenways. He was right with everything he told us about them and to say we are highly satisfied is un understatement!!!
As a return customer I can only say that buying from there is a pleasure and the advice is always spot on, the bikes were delivered as promised in perfect condition and ready to ride. From our experience so far I would say they are perfect for us as Dave told us they would be
Many thanks for all your help
Kind regards
John and Elaine

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