My partner had been knocked off his motorcycle and was struggling at home to sleep etc with his injuries This happened prior to the Easter weekend. Spoke to Colin and explained and he agreed to open... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a blue badge wallet and what it was delivered to me 20 mins later now that is quick ok maybe their premises are not far from me but I well appreciated it
Reakcja na opinię
Was looking for a hoist for temporary hire for my severely disabled brother who was visiting Blackpool for a short break. Really struggled to find a company in the Blackpool area but came upon Aline... Zobacz więcej
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The order process was simple. The delivery took a little longer than expected. The delivery company stated that they could not deliver and left it at the local post office. No problem really but I... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca sprzętu dla niepełnosprawnych
- Organizacja wspierająca osoby niepełnosprawne
- Serwis wind
- Dostawca sprzętu dla osób z ograniczoną mobilnością
- Naprawy
- Wynajem wózków inwalidzkich
Napisane przez firmę
Aline Mobility’ covers the North West of England, and Nationally through our Website. Large Showroom and office at - 62 Victoria Rd, Widnes, Cheshire, WA8 7RA with an extensive range and 5 useable demo lifts including a Vertical –through floor lift demonstration model. We have numerous council contracts, and are Council Approved suppliers and Installers. We are also NHS Approved and are an ‘Approved NHS Prescription Provider’. We have our showroom in Widnes to view our extensive range, we can carry out Free home demonstrations or delivery of our products for those who cannot visit our showrooms also. As well as providing the mobility products, we have teams of engineers to provide 24 hr emergency back-up for our stairlift, vertical/platform lifts and hoist products. We also offer call-outs to mobility products during normal working hours. We have a fully stocked and equipped workshop for all mobility repairs, servicing and reconditioning, so you are rest assured that if you buy any product from 'Aline Mobility' we are here with back up. Advice always available from our friendly experienced team. Services ‘Aline Mobility’ is a well established and highly reputed Mobility/Disability Company covering the North West of England, and nationally through our website orders. ‘Aline Mobility’ offers a full range of services to private customers as well as Council, NHS Organisations, Schools and Hospitals, Charities including Hospices, and Commercial Clients and other Disability/Mobility Organisations. Over 25 year trading history - Established 1999. We offer Sales, Service, Installation, Hire, Repairs, of all Mobility and Disability products* including Disabled Lifting Equipment: Stairlifts, Ceiling hoists, Mobile hoists, DDA Access lifts, Platform and Vertical - through floor - Lifts, as well as the full range and stocking of mobility/disability living aids, walking aids, mobility scooters, wheelchairs, incontinence products, parts and accessories to name but a few. *Installation of stairlifts can be carried out 24 - 48 hours if required Urgently* * Please note: Not all products can be hired due to hygiene reasons – please contact us to check if we hire the equipment required. Free Home Demonstrations, and Free Surveys Available throughout the North West. Highly regarded and recommended due to our High Quality and High Service Standards.
Dane kontaktowe
62 Victoria Rd , WA8 &RA, Widnes, Zjednoczone Królestwo
- 0151 423 3738
- sales@alinemobility.co.uk office@alinemobility.co.uk
- alinemobility.co.uk
4,3
Doskonała
46 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Beware returns policy
Ordered a bath stool which was unsuitable for my wife. She sat on it fully clothed to try out and all the protective foam is still as delivered. Phoned the company and was told I would need to return it in original box. Not a problem.
Onto their website to see how to return, but no Returns instructions available. Phoned them again and was told this time that they would not accept a return "for hygiene reasons - there may have been skin to product contact".
The item did not come in a plastic/cellophane bag so who knows what other skin to item contact has occurred before us, receiving it?!
- Mixed messages from the company regarding return/can't return.
- Item unbagged, only foam protection on metal legs.
- Watch out for the "small print".
- Ridiculous policy regarding what cannot be returned as nearly everything they sell can be categorised under the "hygiene" category.
- Buyer beware!
7 lipca 2023
Opinia niezależna
Odpowiedź od Alinemobility
Hello, Im sorry you felt let down by our service. Unfortunately any hygiene products ordered, thats bathing products, toileting products, urinals, commodes, etc (which is a very small amount of the majority of our products), these hygiene products cannot be returned, as due to hygiene reasons. Yourself and other customers would not want us to supply them with for example, a commode or a bathseat if another customer had received this previously and returned it. This return policy is similar to high street stores that sell underwear also, were they have a no return policy on underwear. We have terms and conditions on our receipts within our stores at time of purchase, and also return details on our website.
No communication
Ordered an item which was listed as in stock but they emailed me informing me it was out of stock. I've emailed them 3 times telling them to cancel the order as I'm not prepared to wait for them to get it in stock, it's been a week with no response. I'm about to open a PayPal case against them
18 kwietnia 2023
Opinia niezależna
Odpowiedź od Alinemobility
Hello, I'm sorry you felt the need to put your review, and I sincerely apologise if you feel you were hard done by, but I dont feel there was the need to put such a bad review. We emailed advising the item was out of stock and asked how you would like to proceed, unfortunately due to various reasons we were short staffed after the email was sent, so there was a short delay in replying, but we did cancel the order and fully refund you no problem with no quibble without the need for you opening a paypal case.
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