Emailed today in regards to account being closed, sent proof of PayPal payments they were questioning but still closed. Now being advised my money can take 28 days to be released into another bank!! S... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Emailed today in regards to account being closed, sent proof of PayPal payments they were questioning but still closed. Now being advised my money can take 28 days to be released into another bank!! S... Zobacz więcej
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Support is slow and everything is a hit or miss, rewards take ages to credit but otherwise 1.5% is pretty good for a non-credit card card for rewards. Update - Raising this to 4 stars as the reward... Zobacz więcej
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My onboarding was very smooth and I have used my Algbra card during holidays in multiple countries smoothly. The FX rates are good and Algbra have solid fraud detection processes which I realized whe... Zobacz więcej
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Genuine feedback, Nice bank and lovely initiative, Alhamdulillah. However Customer Support could be much better; you could be waiting a day or more for emails to be replied to, no telephone contact... Zobacz więcej
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Algbra is a digital ethical finance platform empowering overlooked communities by connecting their finances with their values.
22 Upper Brook Street, W1K 7PZ, London, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very nice agent name Sarah as I had some problems with my transaction after following her advice and cooperate with the requested information all was sorted out very quickly and professional. Thank you Algbra

Odpowiedź od Algbra
My query resolved very quickly. Never had any problems with my account.

Odpowiedź od Algbra
They wait for you to top up your account and then recover their cashback and close your account. These are just a bunch of clowns

Odpowiedź od Algbra
THIEVES - AVOID ALGBRA. NOT TRUSTWORTHY.
I've been using Algbra for the best part of 3 years now. Even though there were better banks like Monzo or Starling out there I supported ALGBRA because they were a Shariah compliant and ethical company. I earned over £119 in rewards during their introductory opening offer which ended last year.
I did read some terrible reviews on trust pilot but continued to support them thinking that they are a startup company and these are just teething issues.
Suddenly out of the blue my card stopped working and like others on this site my account was closed without being given a decent explanation.
On top of that i am calling them THIEVES because they have deducted the £119 I earned over the last 2 years from my balance.
My account had no money left. They had no problems allowing me to top £360 before closing my account and stealing £119 claiming terms and conditions....
Closing my account was one thing but stealing money that i had just put in to the account is just disgusting.
Why did they wait for me to top up with money before they closed my account.
They couldn't have stopped me from topping up but NO.... THEY WAITED FOR ME TO PUT MONEY INTO THE ACCOUNT SO THEY COULD STEAL £119 CLAIMING T's AND C's

Odpowiedź od Algbra
I had Algebra bank account in the past and for some reason it was closed, and l have to contact the customer service and support team to get my account documents quickly to submit to an authorised body and the team were very helpful and understanding and I've got what I want directly, smoothly and quickly thank you all.

Odpowiedź od Algbra
I had my algbra account for 2 years I’m a hard worker and never had any problem with them. But recently they frozen my app coz they was suspected something and they literally email me to proof my wage income when they could see it was coming from payroll company. They ask me to proof where this money is coming from and send them payslips and proof of the income and after all that they decide to close this is literally so unfair I work hard and I’ve always got paid as normal so why just now they was asking to prove it? Honestly u guy have to see that because is not fair i got bills and stuffs to pay. I’m not happy with this and I won’t let it go like that

Odpowiedź od Algbra
Zeina was very helpful sorted all my needs very good service excellent

Odpowiedź od Algbra
I received my tax refund from HMRC, which was the largest deposit I’ve had in my account, and immediately after, Algbra closed my account without warning. Since then, I have been chasing them for my own money, and they have completely ignored my attempts to return my own money that the government sent me!
This has caused me major financial stress, as I have urgent commitments, including rent, yet they are holding onto my funds with no explanation. After checking Trustpilot, I see I’m not the only one—this seems to be a pattern with them.
I will be escalating this to the FCA, the Financial Ombudsman, and taking further action today if my money is not returned immediately. If you’re considering banking with Algbra, think twice before trusting them with your hard-earned money!

Odpowiedź od Algbra
my friend has sent me money today at 11am now it’s 22:08pm i still ain’t received the fund can you believe that

Odpowiedź od Algbra
They are good in every way the there when you need them and help u in every way I'm happy the you us keep that up thank you

Odpowiedź od Algbra
Great customer service!
quick and efficient.very happy to bank with an ethical company that does not use their money in unethical ways.

Odpowiedź od Algbra
Loved the app! I was looking for a good ethical bank that actually delivered on its ethical mission and Algbra is exactly that

Odpowiedź od Algbra
Love the pink branding. Excellent and easy to use app. Super convenient.

Odpowiedź od Algbra
Very helpful and responsive. Amazing customer support ❤️

Odpowiedź od Algbra
Great bank and customer service. They responded promptly when i didn’t receive my card and sent me a new one.

Odpowiedź od Algbra
I've had an Algbra account for 2 years now and suddenly today they have closed my account with no notice and citing some regulatory obligations nonsense in an email. Card has been deactivated and they have logged me out of the app. Born and lived in the UK all my life, have a UK passport, no bad debt, and an excellent credit rating. Absolutely no idea why they have decided to close my account. This is the first time this has ever happened with any bank. I hope they don't take long to forward my monies on. They don't appear to reply to emails.

Odpowiedź od Algbra
Prompt response by Allen and query resolved promptly and satisfactorily.

Odpowiedź od Algbra
Perfect customer service, quick response, accurate details

Odpowiedź od Algbra
Whenever I have a concern, I always contact support and immediately receive a quick response. Allen has always been extremely helpful and quickly looked into my concerns regarding payments I was initially confused about.

Odpowiedź od Algbra
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.