Alegree Recenzje 

335
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Bought a pair of Magma Plume pickups for a Tele. Great quality and dispatched quickly and securely. One small gripe, each wide range has 4 screws, only sent 2! Overall excellent, second set of hand wo... Zobacz więcej

Oceniono na 5 z 5

Well packed, arrived when promised (after explaining that the first unit Alegree received was not correct). Excellent product, easy to install.

Oceniono na 5 z 5

I ordered Lace Sensor Silver single coil pickup in the UK because it is not available anywhere in Europe Very satisfied with the servers fast shipping to the Netherlands friendly contact a... Zobacz więcej

Oceniono na 2 z 5

Very disappointed,guitar arrived late and although very well packaged,with a crack in the headstock and big ding in the body plus the bridge is at an angle so, if the head stock doesnt fall off this b... Zobacz więcej


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

335 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 63% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(335)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 102

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Pickups and Parts Galore

Ordered a diverse array of gear, it arrived well packed and in great condition. Communication was clear and prompt, was able to rectify a stock discrepancy fast and had my order shipped quickly once resolved. I'd have appreciated a clearer timetable on build time estimates for handwound pickup orders visible in the basket when ordering, but that's just a minor quibble when the information is available with a little poking around the website. Cheers!

10 kwietnia 2026
Oceniono na 2 z 5

Very disappointed…

Very disappointed,guitar arrived late and although very well packaged,with a crack in the headstock and big ding in the body plus the bridge is at an angle so, if the head stock doesnt fall off this baby needs a ton of work..ps the pickups are great.

9 kwietnia 2026
Opinia niezależna
Oceniono na 4 z 5

The guitar I have received is truly…

The guitar I have received is truly amazing. Everything is perfect about it. No defects. The only problem I had was the delayed time period. It took longer than expected for my guitar to arrive, but I can say it was worth the wait. Big thanks to the team that helped me throughout the whole process.

24 lutego 2026
Oceniono na 2 z 5

Acheté pickguard jamais recu et indifférence du vendeur

J'ai acheté un pickguard de stratocaster, j'ai payé 16€ de transport, le colis a été égaré par la poste, j'ai déposé une réclamation, eux me disent que ca a été livré dans ma boite à lettres.. La poste m'indique que les colis sans signature à réception ne sont pas couverts..
Le SAV s'est comporté de manière désinvolte et peu courtois , il n'y qu'a lire les messages.! Rien à faire de moi!

26 lutego 2026
Opinia niezależna
Logo Alegree

Odpowiedź od Alegree

The item was delivered. You initiated an investigation and the French postal service spoke to the very postman who delivered the parcel and confirmed this. Unfortunately after delivery, the ownership of the product transfers to you. After this point, we cannot help you because we have delivered the product according to your specifications.

Oceniono na 5 z 5

Bought a percussion item

Bought a percussion item, was very good value as in a sale. Good communication re delivery and came in good time. No hesitation in recommending this business.

5 marca 2026
Oceniono na 1 z 5

I purchased a case online a week ago

I purchased a case online a week ago. I wasn't getting info as far as emails on the shipment. I requested info on my shipment. I latter getting a email from a Alexander Green that there is an upcharge of $21 due to U.S tariffs.
I told him I was not going to pay a charge that was not agreed upon at the time of sale. Then, He sent me a whole explanation on how our our country and our U.S president was the cause of this upcharge. (no apology)
I found this very offensive and rude.
Who gave this employee right to
tell me about Tariffs?
I requested a full refund at that time.(which still hasn't appeared on my statement).
I requested refund status.
He send me a email telling me not to order from his country. What?
What kind customer service are they promoting?
I'm very dissatisfied with the way this was handled.
I will never order from this company again.

9 marca 2026
Opinia niezależna
Logo Alegree

Odpowiedź od Alegree

International taxes are the responsibility of the customer. They are a tax levied by a foreign government on their citizens. It is not a vendor's obligation to facilitate or notify a customer of the requirement for them to pay their own government. It is the responsibility for us to collect and remit tax on behalf of USA customers. Not a penny of this is ending up in our pocket. It is not offensive, nor rude, to explain how a tariff comes about, or how it works. It is not appropriate for us to apologise for your ignorance of how your border works.

Contrary to your belief, you have been speaking to the owner of the company, which makes your formal complaint seeking escalation rather pointless.

You were advised if you did not want to be subject to tariffs, and to save other international vendors from your inevitable abuse, that you should restrict your orders to within the borders of USA. If it was not obvious enough before, I was implicitly telling you to please not order from us again. Your last sentence of your review is rather ironic in light of this.

Oceniono na 5 z 5

Visited the Alegree stand at the Guitar…

Visited the Alegree stand at the Guitar Show, Birmingham looking for a replacement Tune O Matic Bridge. Alex was really helpful and came out to our car to examine the guitar it was for. Shortly after, a Gotoh GT103B was retrieved from stock in his van and ready to collect on their stand. Super happy :-)

28 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Brilliant

A great selection of quality guitar parts. I recently ordered another set of pickup sponges with springs.
These are brilliant and a huge improvement on the stock items.
Great service
Highly recommended

2 lutego 2026
Oceniono na 1 z 5

If I could give this company negative 5…

If I could give this company negative 5 stars I would.
terrible customer service. I placed an order with this company through EBay, when I asked if the item was in stock after I ordered it no response till the next day, and they where up set about me asking the question so I requested a cancelation. I then placed the same order with Amazon only to find it was the same company. there response was to cancel both orders. Avoid this company at all costs, they clearly don't have the stock when you place a order. they make out they have a large stock of musical spares and clearly they don't. I think they just work out of a shed. that's my opinion. If you like dealing with a company that are very abrupt rude and slow at Email reply's then they are ok I guess. but to Me Avoid them.

15 lutego 2026
Opinia niezależna
Logo Alegree

Odpowiedź od Alegree

We had 2 of the product you ordered in stock at time of order (amongst many thousands of other products in our 5,000 sq ft warehouse). You requested cancellation less than 24 hours after the message, before we had the opportunity to respond. You were abusive and nasty. We never cancelled any orders on you, you specifically requested both to be cancelled, so I was only too happy to oblige.

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