Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... Zobacz więcej
Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... Zobacz więcej
Reakcja na opinię
Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... Zobacz więcej
Informacje dotyczące firmy
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Napisane przez firmę
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Dane kontaktowe
111 S Marshall Avenue, 92020, El Cajon, Stany Zjednoczone
- (800)624-6866
- customerservice@alarmrelay.com
- alarmrelay.com
4,5
Doskonała
574 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great customer service!
20 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Extremely satisfied
Extremely satisfied. Been with them for years and wouldn't consider anyone else.
20 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
I keep getting emails from AlarmRelay
I keep getting emails from AlarmRelay, but I am not a customer and can not seem to unsubscribe.
20 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Hey There!
Sorry that you're having some trouble. There's an unsubscribe option on any communications from Alarm Relay. We went ahead & manually unsubscribed your email address so you don't have to worry about it moving forward. If you have any questions, let us know!
Its rare you get great service with a…
Its rare you get great service with a great price. This company is one of them. I have been a customer for 11 years in 3 different homes. They've been great since the start.
20 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
tried to make extra money; follow-up too slow
Technician called after I had signed only to recommend that I upgrade my system. When I refused, he was able to connect it anyway. I had also been told that I could use the alarm.com app the same day -- over 24 hours later I have yet to receive a passcode. Not smooth, folks.
20 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Hey Mike!
Thank you for your feedback. I'm sorry you haven't had the most pleasant experience with our team. Give us a chance to make things right for you right away. Please contact alex@alarmrelay.com. We will find a solution to make sure you are 100% satisfied with your experience.
Good simple and all I need.
20 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
I've been with alarm relay for over 12…
I've been with alarm relay for over 12 years covering two homes.
response to alarms has been immediate. service is truly outstanding.
Can't beat it for the price.
17 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great service!
16 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
ABSOLUTELY AMAZING
ABSOLUTELY AMAZING customer support; timely & professional.
SUPERB alarm response team. Better than the 3 previous big name monitoring companies I've used at 1/3 the price.
Seriously, the BEST alarm monitoring company. Can't go wrong with Alarm Relay keeping your family & property safe.
14 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great service
Had this service for over 1 1/2 years now. Everytime an alarm goes off for some reason, the company calls within a minute! very polite and courteous. Also cant beat their price. Highly recommend.
13 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Very happy with service technician very…
Very happy with service technician very helpful
13 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Had to replace the battery in the unit
Had to replace the battery in the unit. Got very good instructions and info from Alarm Relay.
12 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Not used to alarm co
Not used to alarm co. not calling after alarm goes off. This has happened a couple times
10 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Linda!
Thank you so much for your feedback. I'm SO sorry that your experience has fallens short of our mission. Please give us an opportunity to make things right. There may be something technically occurring with the alarm that we can resolve for you! Give Alex a call @ 1800-624-6866 X145. Once again, thank you for your feedback & for your business. We look forward to serving you in a way that is consistent with your highest expectations.
Low rates and great customer service
Two things: 1) Their service costs less than others for comparable features. 2) Their customer support is better than anything I have experienced before. When you call you get a knowledgeable person on the line immediately. They made a mistake with a shipment and offered a discount to compensate for their error before I could even ask for it.
9 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great customer service
I've been very happy with the services. Customer service is very responsive.
7 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Awesome Service
Awesome service. Low price. Best provider I have had since 1991 and very reliable. Thank you Alarm Relay.
5 czerwca 2018
Opinia niezależna
Odpowiedź od Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.