Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... Zobacz więcej

Oceniono na 1 z 5

The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... Zobacz więcej

Oceniono na 5 z 5

Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... Zobacz więcej

Informacje dotyczące firmy

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Napisane przez firmę

National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

574 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(574)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Alarm Relay Company - Good Service plus Good Price

Responsive service, great technical support, good price, easy to get in-touch with. Will definitely recommend, especially for someone with the existing Alarm System in the house.

2 sierpnia 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 3 z 5

Install process was prolonged due to…

Install process was prolonged due to complications on our end (our old company wouldn't release the cellular signal) and on not clear communication on their end. Eventually got worked out after rescheduling tech appointment 3 times. I also got conflicting info on what ap is needed to control the system- still trying to sort that out. Otherwise has been very responsive and quick to call back if messages left.

30 lipca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you so much for your feedback. I apologize on behalf of the team at Alarm Relay that you didn't have only the best experience with us. I'm glad you're online with us and things are working well now. We will continue to take feedback from customers just like you to make sure that our experience is always consistent and of the highest quality. Thank you for your business! We're proud to be protecting you!

Oceniono na 4 z 5

Salvador was very helpful and patient…

Salvador was very helpful and patient with helping me nstall and program.

28 lipca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 4 z 5

Customer service was excilant to set up…

Customer service was excilant to set up the account with Katy and the tech walked me through the reprogramming of my existing key pad over the phone with no problem.

Only issue I have is that I received by mail two window / door stickers to show and "advertise" Alarm Relay when I signed up. I have four doors on my home so I call customer service and requested more stickers. They said there was a charge to order more stickers - Come on guys, I am trying to advertise your company - I own my own business and we give away our tee shirts so people will know who we are and and we get our name out there to be seen. and you are going to charge for stickers. (who's idea was that ! )

28 lipca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

Easy to setup

Easy to setup. Monitoring works very well.

28 lipca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

Great since day 1.

We have always felt secure since day one. Thankfully, no one has actually tried to break in, but we set off our alarm at least once a week and the call to our home comes within seconds. I usually burn dinner at least once a month, Alarm Relay, calls again within seconds. Thanks for your help keeping my family safe.

27 lipca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

Had been a long customer of Alarm Relay…

Had been a long customer of Alarm Relay in NY and when we purchased our new home in FL. We made the switch from ADT to Alarm Relay.
They made the switch a breeze.

23 lipca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

I have had nothing but positive…

I have had nothing but positive experiences with Alarm Relay for more than a decade! Why pay two or three times what they charge for monitoring?

19 lipca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

Fast response

Fast response. Inexpensive.

17 lipca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

New Customer

The cost for monitoring both intrusion and fire is less expensive than other competitors which made my decision easier as well as their customer service.

17 lipca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

Genuine customer service with…

Genuine customer service with representatives empowered to solve problems. Responsible and reliable - and priced well!

17 lipca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 1 z 5

Bad customer service

16 lipca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We're so sorry to hear that you did not have a quality customer service experience. We'd like to make things right for you right away. Can you please contact alex@alarmrelay.com or dial 1800-624-6866 X145 so we can make sure you are satisfied with your service level? We would hate to see you go.

Oceniono na 5 z 5

Alarm Relay was very helpful

Alarm Relay was very helpful during the installation process and their employees were very nice.

16 lipca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

We used Alarm Relay for several years…

We used Alarm Relay for several years in our previous location and it was a no-brainer to go with them again in our new location. Excellent service and really great people to work with.

16 lipca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

Great service

I came from another company which I thought had great service. But after experiencing the service from Alarm Relat I can say they are night and day better. Great customer support with fantastic pricing options .

16 lipca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 5 z 5

Great customer service & patience with…

Great customer service & patience with me getting my alarm system monitoring up & going. Thanks!!!!!

16 lipca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Oceniono na 1 z 5

it took so long for them to get back to…

it took so long for them to get back to me and with no success , I still dont have my alarm working.

16 lipca 2018
Opinia niezależna
Logo Alarm Relay

Odpowiedź od Alarm Relay

Thank you for your feedback. We are so sorry you haven't had the very best experience with us! Give us a chance to make things right as soon as possible! Please contact alex@alarmrelay.com & we will make sure to create a solution for you right away.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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