Banner for Britannia Movers - East

Britannia Movers - East  Recenzje 

1015
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From beginning to end superb! From the moment I spoke to Britannia they were so helpful offering a range of solutions to fit my forever moving requirements. Nothing was to much trouble, the shift in... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service from start to finish The team who moved us were absolutely fantastic. We were relocating from the Midlands to Wales, and from the outset they gave us real confidence in their abilit... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The men were polite, friendly and very efficient. A large amount of possessions were packed, moved and unloaded as quickly as was possible. I have never seen people work as hard as Chris D. and Ben W.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We used Britannia Alan Cook Removals for our recent house move. The team that came were very punctual, polite and very professional. From the dismantling of units and then reassembling at the new hous... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Przeprowadzki
  2. Przeprowadzki i usługi magazynowe
  3. Magazyn samoobsługowy
  4. Przechowalnia

Napisane przez firmę

Britannia Alan Cook, Britannia Harrison & Rowley and Britannia Pink & Jones became sister companies in October 2024. This means our trusted, family-run business now proudly covers a larger part of the East of England with a combined fleet and team, our capacity is now stronger than ever. With a combined heritage of over 370 years, the teams at Britannia Alan Cook, Britannia Harrison & Rowley, and Britannia Pink & Jones have been trusted to move and store belongings with care, precision, and professionalism. We proudly serve Norfolk, Suffolk, Cambridgeshire and Northamptonshire offering local, national, and international removals, including regular services to Europe. Whether you're relocating your home or business, or need flexible storage solutions, we’re here to help. None of this would be possible without our exceptional team. Our staff are experienced, knowledgeable, and genuinely friendly they're always willing to go the extra mile to ensure your move is smooth and stress-free. In the past year alone, we’ve helped over 2,500 customers move and provided tailored storage solutions for countless others. We are proud members of the British Association of Removers, holding many Quality Standards that reflect our commitment to excellence. Our Services Include: Domestic & Commercial Removals Home & Business Removals Secure Storage Solutions Full & Fragile Packing Services Shredding Services Document & Archive Storage Contact us today for a free, no-obligation quotation: Britannia Alan Cook - 01508 520631 Britannia Harrison & Rowley - 01480 279700 Britannia Pink & Jones - 01536 211166 Learn more at: Britannia Alan Cook - alancookremovals.co.uk Britannia Harrison & Rowley - harrisonandrowley.co.uk Britannia Pink & Jones - pinkandjones.co.uk

We're Here To Make Moving Exciting, Not Exhausting

Napisane przez firmę

Family Run for Over 40 Years!
It’s our fantastic team that really sets us apart. Everyone here is full-time, professionally trained, and genuinely friendly, helpful, and always willing to go the extra mile. We care about delivering a great experience every time, which is why we’re proud members of the British Association of Removers and proud holders of six respected quality awards.

Dane kontaktowe

Promotion box for Britannia Movers - East

Experts in Every Move

We're here to make moving exciting not exhausting!

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(1015)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 222

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

High quality packaging supplies

Popped in to collect some packaging materials for our office move and Katey on the reception desk was incredibly helpful! Boxes and packing tape were of high quality and would happily get more from them!

8 maja 2026
Opinia niezależna
Logo Britannia Movers - East

Odpowiedź od Britannia Movers - East

Great to hear Sam, we're so pleased that we could help. Thanks so much for sharing, hope the office has settled in well!

Oceniono na 4 z 5

Good service

The men worked over and above. Do think there should have been more help for them as they were not allowed to use the lift and had to bring everything up 2 flights of stairs

4 czerwca 2026
Logo Britannia Movers - East

Odpowiedź od Britannia Movers - East

Thank you for taking the time to leave us a review. We will be sure to take your feedback onboard. Best wishes from the team.

Oceniono na 5 z 5

Efficient and hardworking removal men

Helpful staff, quote was detailed and well laid out. Removal men were prompt and worked hard. It was a long day and they were polite and pleasant all day long.
We were very pleased with how our move was managed.

2 czerwca 2026
Logo Britannia Movers - East

Odpowiedź od Britannia Movers - East

Thats brilliant to hear Lorna - thank you so much for taking the time to share your experience. We're so pleased that you were happy with our quote, staff and management. Wishing you the very best in your new home.

Oceniono na 4 z 5

Very professional

Very professional; managed to fit me in within 3 working days of my booking confirmation; very efficient; protected the surfaces; didn't damage anything. My only complaint was that I was told to expect them to arrive between 8am and 9am, but they didn't arrive until 9.20am. Bar that everything was perfect.

3 czerwca 2026
Logo Britannia Movers - East

Odpowiedź od Britannia Movers - East

Thanks so much for taking the time to share your experience Gregory! We're so pleased that you were happy with our efficiency and professionalism and apologize that we can't always get our travel time perfect. Wishing you the very best in your new home!

Oceniono na 5 z 5

Fabulous

We used your removal service on Friday 29/5/26 and I would like to pass on some recognition to your staff, from Start to finish, with late exchanging stress and booking, everyone I have spoken to has been amazing, so helpful and made me stop worrying! The men on Friday, well I just can’t begin to say how hard they work, so efficient, no stress, polite, funny, professional and so nice to see them all in a nice clean uniform looking smart and professional, they are a credit to your company and I will be recommending them to all!!

Highest praise possible to all at your company, I have been super impressed, so again, thank you

Teresa and Darren Borrett

29 maja 2026
Logo Britannia Movers - East

Odpowiedź od Britannia Movers - East

This has made our day - thank you so much Teresa and Darren for this detailed review. We take great pride in what we do so are so pleased that it has been recognised and you had a stress-free move. We'll be sure to pass your kind comments back to the team involved! Wishing you the very best in your new home.

Oceniono na 5 z 5

Prompt and efficient

Prompt, friendly and efficient removal men. Nothing was too much trouble.

21 maja 2026
Logo Britannia Movers - East

Odpowiedź od Britannia Movers - East

Wonderful to hear, thank you so much!

Oceniono na 5 z 5

Experienced professionals, worth the cost!

We used AlanCook 6 years ago when we moved into previous home, and they were first choice this time. I did get a quote from another company which was actually higher so given previous experience with them it was an easy decision. They arrived early and started taking beds apart. Two and a bit hours later they had expertly packed our belongings in their vehicles. After a frustrating wait to get the keys they unloaded at the other end with great care, following instructions. I cannot recommend them highly enough: professional, expertly done and thoroughly nice guys!

28 maja 2026
Logo Britannia Movers - East

Odpowiedź od Britannia Movers - East

Thanks so much for choosing us again Sean and your excellent review. We're so pleased you were happy with our quote and service and we'll pass your kind comments back to the crew involved. Wishing you the very best in your new home!

Oceniono na 5 z 5

What a great company to deal with

What a great company to deal with, from start to finish. Very professional, did what they said they would do. The surveyor came to the house and was really professional and put our minds at ease. The Truck and vans turned up on time, well maintained, clean and tidy. Thank Matt D, Connor, Craig and Luke for making a very stressful time feel worry free!

9 czerwca 2026
Opinia niezależna
Logo Britannia Movers - East

Odpowiedź od Britannia Movers - East

This is wonderful to hear Dom, thank you so much for your kind review - we'll be sure to pass your excellent comments back to the team involved. Best wishes in your new home!

Oceniono na 5 z 5

Impressive

Where to start..... Absolutely brilliant. They packed everything we owned on the Thursday, loaded it on to immaculate trucks on the Friday At the new house they put everything in the correct rooms and built all furniture that needed it. I have never had such a pain and trouble free move and I've had many moves. I would highly recommend them. The lads were so helpful careful but quick. Nothing damaged not even the many plants that I took. Thank you so much for all the hard work lads. I don't know why anyone would use anyone else. Definitely 5 star

5 czerwca 2026
Opinia niezależna
Logo Britannia Movers - East

Odpowiedź od Britannia Movers - East

Thank you so much for your fantastic 5 star review Sarah! So glad that everyone in the team made your move so stress free! We hope you are settling into your new home

Oceniono na 5 z 5

Very Impressed with with this company

Very Impressed with with this company, from the initial visit to our house move they were very professional, we were kept up to date throughout,
Moving day they turn up on time and the 3 guys were fantastic, very friendly and informative, they worked hard and the house was empty by 11:30, and away they went to our new property.
Once there they did it all again and would highly recommended Britannia Removals to anyone who is thinking of moving.
Great job guys well done ,

13 maja 2026
Logo Britannia Movers - East

Odpowiedź od Britannia Movers - East

Thank you so much for taking time to leave us a fantastic review Charlie, we really appreciate it. We're glad that the team made the whole process from beginning to end flawless. Thanks again for the review 😊

Oceniono na 5 z 5

Very efficient

Very efficient, great crew, loaded and unloaded in under six hours including an hours wait for completion.

14 maja 2026
Logo Britannia Movers - East

Odpowiedź od Britannia Movers - East

Brilliant to hear, we're so glad you were pleased with our efficiency, thanks so much for your kind review Frazer!

Oceniono na 1 z 5

Loading service was not too bad…

Loading service was not too bad although we specifically requested that the large garden pots were taken and the smaller ones left, they still managed to leave several large pots behind which we then struggled to move ourselves. Unfortunately unpacking was a different issue. Another two people arrived to help unpack making six in total. All boxes were clearly marked with the content so it should have been apparent which room they were intended for. However half the kitchen equipment ended up in a bedroom. They were quite clearly in a huge hurry to get away and things were just dumped all over the place making access to some rooms and the garage totally impossible. We had boxes labelled extremely fragile having furniture dumped on top of them. It took my husband three days to clear the garage to enable us to access the freezer. They had dumped the book cases in front of the books, so we had to completely empty the study to enable us to place the bookcases against the walls. Even when given specific instructions on where things should go, they struggled to tell the difference between a bay window in the main bedroom and the small study. Several plants were very badly damaged. My husband emsiled the company to voice our dissatisfaction with the service given but we have not even recieved the courtesy of a reply. We used this company again as we had had a very successful move with them previously but I would neither use them again nor recommend them to anyone else. Also they charge us twice as much on this occasion as they had done 3 1/2 years ago despite having much less furniture on this occasion.

23 kwietnia 2026
Opinia niezależna
Logo Britannia Movers - East

Odpowiedź od Britannia Movers - East

Thank you for taking the time to share your feedback Gabrielle. We are sincerely sorry to hear that your recent moving experience did not reflect the high standards you previously experienced with us, and we fully appreciate the stress and frustration this caused.

We also apologise that your husband’s email regarding these concerns was not responded to. This falls below the level of customer service we aim to provide, and we appreciate you bringing this to our attention.

We truly value your loyalty in choosing to use our company again following your previous positive experience, which makes it especially disappointing to learn that we let you down on this occasion. Please be assured that your feedback has been escalated to senior management and the matters you have raised will be thoroughly investigated with the team involved to ensure appropriate action is taken. Once our investigation has been completed, we will contact you directly to discuss this further.

Oceniono na 5 z 5

Britannia would be my first choice

The Britannia team were superb right from first contact with them through to the moving day itself. The office staff were so helpful and advised on all aspects of the move. On the day Graham and the team who moved us were excellent. It was a really hot day but they still moved us efficiently with a cheerful and friendly manner at all times. They were professional throughout and nothing was too much trouble, they even removed some castors from a wardrobe for us. I could not recommend Britannia more highly they are superb.

26 maja 2026
Opinia niezależna
Logo Britannia Movers - East

Odpowiedź od Britannia Movers - East

Thanks so much for your lovely review Andrew. We’ll make sure your kind comments are passed on to everyone involved.
All the best in your new home.

Oceniono na 5 z 5

Great Service

The two staff loading the vehicle were helpful, polite, efficient. They always asked if they were unsure about what to load or not.

8 maja 2026
Logo Britannia Movers - East

Odpowiedź od Britannia Movers - East

Thank you so much for spending the time to leave us a review Jacana! We take great pride in what we do, so we're so pleased that you felt your move was completed with upmost care. Wishing you all the best in your new home.

Oceniono na 5 z 5

Fantastic Customer Service

Fantatsic Customer Service

28 kwietnia 2026
Logo Britannia Movers - East

Odpowiedź od Britannia Movers - East

We're so happy you thought so Alex! Thank you for your review, wishing you all the best in your new home.

Oceniono na 5 z 5

3 day move, 2 vans

The service from arranging a quote to supplying the boxes and finally moving house planned for 3 days duration and 2 lorries was absolutely superb.
Chris H and Jamie e were super efficient at carrying the many boxes and much furniture on Day 1. They were running up the stairs and never flagged. They were such polite and pleasant people with nothing too trouble for them. Ollie joined the team on Day 2. Again super efficient and speedy then drove about 100miles to our new home where there were a few challenges fitting furniture in. They cracked on for many hours not finishing until the evening so they could have a break the following day. We were so pleased with all their work and could not fault them in any way. They were a fantastic team worth every penny that we paid. Thank you Chris, Jamie and Ollie. 🌟 🌟 🌟 🌟 🌟

19 maja 2026
Opinia niezależna
Logo Britannia Movers - East

Odpowiedź od Britannia Movers - East

Thank you so much for your wonderful and detailed review of your experience Christine. We are so pleased that you found using our professional removal service worth every penny! Our team are very hard working indeed and we will be sure to pass your praise back to those involved. Wishing you all the best in your new home.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej