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Britannia Movers - East  Recenzje 

1016
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From beginning to end superb! From the moment I spoke to Britannia they were so helpful offering a range of solutions to fit my forever moving requirements. Nothing was to much trouble, the shift in... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service from start to finish The team who moved us were absolutely fantastic. We were relocating from the Midlands to Wales, and from the outset they gave us real confidence in their abilit... Zobacz więcej

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Oceniono na 5 z 5

Rob who packed us was a helpful, friendly and really quick at packing up our home. James, Dan, Mark M, Chad (Colin) were fantastic at moving all our content from one home to the another. Really frie... Zobacz więcej

Oceniono na 5 z 5

Everything intact, no breakages despite coming from the other side of the world. Delivered exactly at the time specified. Courteous staff with pride in their experience as packers and removal experts.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Przeprowadzki
  2. Przeprowadzki i usługi magazynowe
  3. Magazyn samoobsługowy
  4. Przechowalnia

Napisane przez firmę

Britannia Alan Cook, Britannia Harrison & Rowley and Britannia Pink & Jones became sister companies in October 2024. This means our trusted, family-run business now proudly covers a larger part of the East of England with a combined fleet and team, our capacity is now stronger than ever. With a combined heritage of over 370 years, the teams at Britannia Alan Cook, Britannia Harrison & Rowley, and Britannia Pink & Jones have been trusted to move and store belongings with care, precision, and professionalism. We proudly serve Norfolk, Suffolk, Cambridgeshire and Northamptonshire offering local, national, and international removals, including regular services to Europe. Whether you're relocating your home or business, or need flexible storage solutions, we’re here to help. None of this would be possible without our exceptional team. Our staff are experienced, knowledgeable, and genuinely friendly they're always willing to go the extra mile to ensure your move is smooth and stress-free. In the past year alone, we’ve helped over 2,500 customers move and provided tailored storage solutions for countless others. We are proud members of the British Association of Removers, holding many Quality Standards that reflect our commitment to excellence. Our Services Include: Domestic & Commercial Removals Home & Business Removals Secure Storage Solutions Full & Fragile Packing Services Shredding Services Document & Archive Storage Contact us today for a free, no-obligation quotation: Britannia Alan Cook - 01508 520631 Britannia Harrison & Rowley - 01480 279700 Britannia Pink & Jones - 01536 211166 Learn more at: Britannia Alan Cook - alancookremovals.co.uk Britannia Harrison & Rowley - harrisonandrowley.co.uk Britannia Pink & Jones - pinkandjones.co.uk

We're Here To Make Moving Exciting, Not Exhausting

Napisane przez firmę

Family Run for Over 40 Years!
It’s our fantastic team that really sets us apart. Everyone here is full-time, professionally trained, and genuinely friendly, helpful, and always willing to go the extra mile. We care about delivering a great experience every time, which is why we’re proud members of the British Association of Removers and proud holders of six respected quality awards.

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Promotion box for Britannia Movers - East

Experts in Every Move

We're here to make moving exciting not exhausting!

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(1016)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 219

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great staff

The removal guys were great and very professional. Such hard workers

1 października 2025
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Odpowiedź od Britannia Movers - East

Thank you for your lovely review! We hope you're enjoying your new home.

Oceniono na 5 z 5

A truly great company.

A truly great company.
Very happy with the outcome and have no hesitation in stating that they are highly recommend for their services.
We chose to use the box supply option provided of which, the quantity was accurately quoted and by the knowledgeable estimator Mark who visiting our home.
The load capacity required of vehicles over a 3 day move again was faultless.
Presentation, communication, accuracy, timing and transaction for us were all excellent and from office to face to face all helped place us at ease using this competent business.
A final big thank you to Kevin and Mark who helped along our journey between our old and new properties.
Nothing was too much trouble for them, handling the move with care and precision.
We have no hesitation in recommending Alan Cooke/Britannia.

24 września 2025
Opinia niezależna
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Odpowiedź od Britannia Movers - East

Hi,

Thank you so much for taking the time to leave such a kind and detailed review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure all your positive comments are passed onto Kevin, Mark and everyone involved and we hope you are settling into your new home.

Oceniono na 5 z 5

Friendly Efficient Team

Friendly, efficient team. Vans packed and unpacked quickly yet with care, despite the rain. Nothing damaged or re-assembled incorrectly.

1 sierpnia 2025
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Odpowiedź od Britannia Movers - East

Hi Tom,

Thank you for your 5* review.

It is great to hear everything went smoothly and we hope you are enjoying your new home.

Oceniono na 5 z 5

Helpful cheerful staff

Helpful cheerful staff, very efficient, but didn't rush us.
Careful about protecting floors and with delicate items.

25 lutego 2025
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Odpowiedź od Britannia Movers - East

Hi,

Thank you for your 5* review.

It is great to hear everything went smoothly and we hope you are enjoying your new home.

Oceniono na 4 z 5

Overall we were not totally satisfied

Overall we were not totally satisfied with the service. The teams appeared understaffed compared with other companies that we have used in the past (one person to pack the whole house). They had to call in extra staff to complete the job on time. They did not fulfil the promises on protective covers that were made at the estimating visit.
On the loading day they failed to pack a wardrobe, and the entire bathroom, so had to be called back.
On the delivery, they started to unload at a much earlier time than had been requested as there was still work to be completed on the house. This caused inconvenience. They seemed in a hurry to finish and get off home rather than comply with the customers reasonable wishes.
On a positive note the teams worked hard, were prompt arriving, and there were few breakages.
We had paid for a premium service but, based on our experience of other removals companies, feel we could have got better value elsewhere.

6 sierpnia 2025
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Odpowiedź od Britannia Movers - East

Dear Mr Titterton,

Thank you so much for taking the time to leave your feedback.

We’re very sorry, that your removal did not live up to expectations.

We completely understand how important it is for the whole process to run smoothly across the three days and for your belongings to be handled with care.

Please be assured that all your comments will be looked into and we will be following this up directly with everyone involved.

Best regards,
The Britannia Alan Cook Team

Oceniono na 5 z 5

Excellent moving company.

We had a quote from Brittania movers which was quick and painless. Our moving date changed by 4 months and they were accommodating and happy to help.
The lorry and team arrived on time, all items removed quickly and efficiently .
They waited near our new house until we arrived with the keys, then it was all systems go!
They worked extremely hard.
They were friendly, respectful of us and our new property.
I have no reservations about recommending them to anyone.

21 sierpnia 2025
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Odpowiedź od Britannia Movers - East

Hi Kim,

Thank you so much for taking the time to leave such a kind review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure your positive comments are passed onto everyone involved and we hope you are settling into your new home.

Oceniono na 5 z 5

Moving day

I cannot praise highly the two chaps who helped me move very polite and nothing as too much trouble .they worked really well on one of the hottest days in august and my move to a first floor flat and unable to use the lift was not an easy task .so a good job all round

15 sierpnia 2025
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Odpowiedź od Britannia Movers - East

Hi Christine,

Thank you so much for taking the time to leave such a kind review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure your positive comments are passed onto the crew members involved and we hope you are settling into your new home.

Oceniono na 5 z 5

Movers were punctual

Movers were punctual, efficient, really helpful, friendly, and courteous throughout. The service (admin) from Britannia staff before and after the move was great … attentive, helpful, and friendly … excellent customer service.

27 sierpnia 2025
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Odpowiedź od Britannia Movers - East

Hi,

Thank you so much for taking the time to leave such a kind review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure your positive comments are passed onto everyone involved and we hope you are settling into your new home.

Oceniono na 5 z 5

Excellent service

Courteous, able to deal with all the unexpected twists and turns in a move, wrapped up and removed evrything very efficiently. Excellent in short and we would recommend.

12 września 2025
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Odpowiedź od Britannia Movers - East

Hi Dominic,

Thank you for your 5* review.

It is great to hear everything went smoothly and we hope you are enjoying your new home.

Oceniono na 5 z 5

Wonderful service from Alan Cook…

Wonderful service from Alan Cook removals which made a potentially traumatic move for my 90 year old mother easy.
Craig and partner (sorry forgotten name) arrived on time, had the house packed and loaded in less than 4 hours. The lads were polite and friendly and incredibly efficient.
We were kept informed while her belongings were in storage for a couple of days and while they were being brought from Norfolk to Cornwall.
Unloading was completed within 2 hours by Craig and Sam who were brilliant, careful with the items and placing exactly where we wanted them while being friendly and pleasant at the end of what must have been a long day for them both.
The items were packed with care, not a single item was damaged during the move.
Altogether a fantastic service which I cannot praise highly enough, and would not hesitate to recommend

24 września 2025
Opinia niezależna
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Odpowiedź od Britannia Movers - East

Hi,

Thank you so much for taking the time to leave such a kind and detailed review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure your positive comments are passed onto to Craig, Sam and everyone involved and we hope you are settling into your new home.

Oceniono na 5 z 5

Britannia Alan Cook provided a completely trouble free service.

Britannia Alan Cook provided a completely trouble free move of our furniture including a period of storage. The staff were efficient, friendly and polite. Nothing was damaged and nothing was lost.

12 września 2025
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Odpowiedź od Britannia Movers - East

Hi Nicholas,

Thank you so much for taking the time to leave such a kind review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home via storage.

We will ensure your comments are passed onto everyone involved and we hope you are settling into your new home.

Oceniono na 5 z 5

Hard working

Hard working, pleasant guys. Helpful, prompt responses to enquiries. Easy, professional, flexible.

10 września 2025
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Odpowiedź od Britannia Movers - East

Hi,

Thank you for your 5* review.

It is great to hear everything went smoothly and we hope you are enjoying your new home.

Oceniono na 5 z 5

Excellent Service- Highly Recommend

Sam and Craig were phenominal! Tailored everything we needed and wanted. Could not recommemd highly enough.

8 września 2025
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Odpowiedź od Britannia Movers - East

Hi Gary,

Thank you for your 5* review.

It is great to hear everything went smoothly and we hope you are enjoying your new home.

We will ensure your positive comments are passed on to Sam and Craig.

Oceniono na 5 z 5

Great experience with Britannia Alan Cook

Great experience on something that can be really stressful. We got a packing service two days before we moved and the guy that came was a packing machine! He didn’t stop from 8am to 4:30pm! He and all the guys that did the removals service were top notch. Friendly, hard working, careful with all of our possessions, as well as with moving about both the house we were leaving and the one we were moving into. Smooth process at packing and unloading. 100% recommend!

4 września 2025
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Odpowiedź od Britannia Movers - East

Hi Rebecca,

Thank you so much for taking the time to leave such a kind review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure your positive comments are passed onto the packer, the removal crew and everyone involved and we hope you are settling into your new home.

Oceniono na 5 z 5

The men were very professional

The men were very professional, willing to help and nothing was to much trouble!
Each man worked really hard, all seemed to know what their job was.
We are so pleased we chose Britannia not the cheapest and definitely not the most expensive.
Many thanks for making a stressful day go very easy

5 września 2025
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Odpowiedź od Britannia Movers - East

Hi Mike,

Thank you so much for taking the time to leave such a kind review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure all your positive comments are passed onto everyone involved and we hope you are settling into your new home.

Oceniono na 5 z 5

Excellent movers

Mark and Craig packed us up on a Friday, then returned on Monday with Scott to do the actual move. They worked long and hard to pack up two vans, then equally hard to unload everything at the new address. Throughout they remained cheerful, helpful and polite and we were impressed with their hard work and willingness to deal with steep, narrow stairs, very heavy items and a multitude of books! Very professional. I highly recommend them.

15 września 2025
Opinia niezależna
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Odpowiedź od Britannia Movers - East

Hi Jane,

Thank you so much for taking the time to leave such a kind review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure your positive comments are passed onto Mark, Craig and Scott everyone and we hope you are settling into your new home.

Oceniono na 5 z 5

The movers were all courteous and…

The movers were all courteous and professional but also had a friendly sense of humour. They made the stressful move from one house to the other very smooth and we were really pleased we chose them to do the job.

29 sierpnia 2025
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Odpowiedź od Britannia Movers - East

Hi Andy,

Many thanks for leaving a nice 5* review.

We are happy to hear we were able to alleviate all the stress of moving and will ensure your positive comments are passed on to the crew.

Oceniono na 5 z 5

Fantastic lads worked hard and fast.

Fantastic lads worked hard and fast.
Very efficient. Protected my stuff moved me in a day 300 miles one end of the country to the other highly recommend company. Every communication was easy and well explained clean and no breakages

27 sierpnia 2025
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Odpowiedź od Britannia Movers - East

Hi Corinne,

Many thanks for leaving a nice 5* review.

We are happy to hear the removal process was very efficient and we were able to alleviate all the stress of moving.

We will ensure your positive comments are passed on to the crew.

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