Incorrect compatibility information
I ordered an INA belt tensioner from AK24 based on the vehicle information provided on their website. Their compatibility system indicated that the part was suitable for my car
but it wasn't
I contacted AK24 and explained the situation. Their response was that the part itself is correct, but that I should have checked the technical restrictions myself before ordering.
I understand that customers should verify parts, but if a website’s vehicle compatibility system says that a specific part fits my exact vehicle, I expect that information to be reliable.
I now have to pay expensive return shipping to Estonia for a part that I ordered based on the compatibility information provided by AK24.
Very disappointing experience. I would strongly recommend double-checking compatibility elsewhere before ordering from this website.








