Airside Parking Ltd Recenzje 

449
Wynik TrustScore: 2.5 na 5

2,4

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

It shall never be well with the director of this company. The pain you made me go through, God will reward you according to your wickedness. You will experience more than the problem you gave me. I ho... Zobacz więcej

Oceniono na 1 z 5

I booked through an external company and therefore did not realise that I used this company. Now I have come here and seen the awful reviews and agree with them all. When I landed and they ret... Zobacz więcej

Oceniono na 5 z 5

Used this company whilst we had 3 weeks in africa. They were absolutely briliant.. such a nice reception from a lovely guy from Goa who got our holiday off to a great start. we were early back, but a... Zobacz więcej

Oceniono na 5 z 5

I have used Airside for a number of times now and they have always been exemplary. I get personal care rather than the appointment variants which given some issues at Heathrow can prove problematic.... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

2,4

Słaba

Wynik TrustScore: 2.5 na 5

449 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,4

Wszystkie recenzje

(449)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I have been using this company for the…

I have been using this company for the last 3 years.These people are very professional, honest , trustworthy and exactly know what they are doing .
These people are not here to make money but make a difference.
I can relax and have a peace of mind leaving my vehicle with this company.
Highly recommended .

3 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

I couldn't fault their service

Having read mixed reviews, we were a bit anxious but, we couldn't fault them. They answered the phone promptly, was waiting for us to drop the car off and following our call after collecting luggage , they met us within 10 minutes. The car was as we left it. Would definitely book again.

31 lipca 2022
Opinia niezależna
Oceniono na 1 z 5

My flight was from Heathrow terminal 3

My flight was from Heathrow terminal 3. They give only one phone number 07931 696 867 and the number is always busy. I called nearly 200 times and it never went thru. Finally I went to the designated place in the car park and took help of other providers to contact them, who were there. The whole process took more than one hour.
I will highly recommend NOT to book thru this company.

27 lipca 2022
Opinia niezależna
Oceniono na 1 z 5

Contact us when you land

Contact us when you land - done - contact us when you have you luggage - done - THEN AWAIT FOR YOUR CAR AT OUR LEISURE AND PAY £5.30 FOR "PARKING" - what parking ? That fee is on top of the whole charge - It was unnecessary to send us up to level four multiparking with our suitcases as a disabled customer and fraud to arrive after us then expect us to pay for parking when we arrived before the car and left

20 lipca 2022
Opinia niezależna
Oceniono na 1 z 5

Absolutely disgusting service

Absolutely disgusting service
I landed back into Heathrow and their mobile was off for over an hour and the office number was invalid.
at this point I was thinking the company had gone bump whilst I was away and I had no car
I sent them an email as a last attempt before considering to call the police as I’ve no idea where my car is or what’s happened
Suddenly I got a call from them and they verbally abused me swearing and telling me to call the police and I’ll see what happens. They were very threatening. They then sent my car prior to me calling back to say I’d collected luggage and said if I didn’t go there and then they would leave my key under the windscreen. The guy who was abusive is called Ali so avoid this company

12 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

Perfect! Have already booked again.

After reading mixed reviews of Airside parking, having already booked through an agent, I was thoroughly relieved to have absolutely no problem dropping of my car at Heathrow T2. It was a quick hand over. The Airside rep was already there with another customer but he took my car key anyway. Their communication was excellent. They even showed me where they parked my car when I called back and it wasn't in some dodgy field. I could go away with peace of mind. Will definitely book again, direct this time!
Collecting my car was PERFECT! The rep actually had to wait for us because they were so fast.
Have already booked again for our next trip!

4 lipca 2022
Opinia niezależna
Oceniono na 1 z 5

Car damaged on return. Not returning emails!!

Very difficult to get through on the mobile number provided to drop car off but eventually got through after 20 miutes of trying.

On return the car was returned with a number of scratches on the corner of the passenger side bumber! The driver said that they had pictures from the drop off and I needed to email the office to complain.

I have emailed three times and requested the photo's from the drop off. It's been over two weeks and I've had no reply. Avoid this company at all costs as if something does go wrong then they have no interest in helping or resolving anything.

16 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

DO NOT USE!!! WORST SERVICE EVER

DO NOT USE
COMPLETE COWBOYS
Took more than an hour to collect my car when I was flying out and more than 2 hours to return my car on landing. Extremely poor service and unprofessional manner. Refused to return my car to terminal and made me get a taxi to the police station where I had to wait. Case opened with the police and complaint submitted to trading standards. Cause me immense emotional distress. Refused to give me my car keys back.

16 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Above & beyond - Excellent

This parking meet & greet company were spot on with picking up vehicle and returning it although we had to wait a few minutes it was us that were actually late collecting our cases.
They were also kind enough to go online and pay a parking charge for us as we went to wrong pick up point and would have received £80 fine if not paid by midnight. The service was above & beyond, the rates were good. 10/10 Excellent.

14 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Super Efficient and Smiley Service!

Used this company whilst we had 3 weeks in africa. They were absolutely briliant.. such a nice reception from a lovely guy from Goa who got our holiday off to a great start. we were early back, but again, smooth handover and pleasant smiley person! Cant recommend enough and really reasonable. Will definitely use again. Thanks Guys x

13 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

Drop off- rip off

When i booked my meet & greet i was informed that the Drop off charges was included, so i was met at the terminal entrance and my car taken, upon my return again i was picked up at the same place only for the driver to say that i would have to pay the drop off fee myself, i tried to explain that this has already been included in my price booking but he did not understand! today i have just received a £40 fine to pay a outstanding charge from 14th May at 6.35am, when i originally booked i included both drop off charges into the price you charged so could you please reimburse myself or give me a credit for the fee outstanding which is £45, i do hope this can be sorted as your service is very good.

8 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

AVOID AT ALL COSTS

AVOID AT ALL COSTS! No one answers the phone, kept saying it was unavailable. When they do answer they are extremely rude. Keep you waiting for hours without knowing what is going on. Left me in tears and continued to shout at me. DO NOT USE

8 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

Not even worth one star

Not even worth one star. Worst meet and greet experience ever. Waited 45min for our car to be collected at drop off and couldn't reach anyone by phone for collection for an hour. Collection was scheduled at 5:30 and confirmed as such at collection. Once we eventually got through to someone to bring the car back to the airport they claimed to only start operating at 6:15am. Eventually waited 2.5 hrs for our car from the scheduled collection time. Phone operator was extremely rude and hung up on us a few times. Avoid at all cost.

6 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

Awful company - AVOID!!!

We had the airport parking booked and came an hour and a half early for a meet and greet after travelling 4 hours to the airport and was told that they couldn’t come to meet us until the agreed time. They were very rude on the phone and on occasions struggled to get through to the company saying number “unavailable”. Wouldn’t book with this company ever again. Rude staff and not helpful one bit.
We mentioned about leaving a bad review and his response was “Lady I don’t care I still get plenty of bookings” This is just one of the comments made.

We ended up cancelling the booking and booked with another company (Happy Days Parking) at the airport who made the meet and greet experience a lot more pleasant!! Very polite and helpful.

5 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

Shocking bad service and lies.

Arrived early at the airport, but tried calling 30 min before arrival. Tried to call 20 times and number just came up "unavailable". Sent a text message - no response. After nearly 3 hours the company called and lied about saying their reps start at 6am. I had to book another company at the airport. Airside just said, "you won't get a penny back from us"!!! They then hung up. If you need a service before 8am DONT USE THESE RUDE PEOPLE.

30 maja 2022
Opinia niezależna

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