The Air Conditioning Company Recenzje 

654
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Initially the job had to be postponed, due to the need for a scaffold. Aaron the Aircon engineer was very helpful rescheduling. Subsequently the job was carried out in one day, including the con... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I am delighted with my Fujitsu installation. Daniel and his team deserve a special mention. They did a wonderful job and both the indoor units and outdoor condenser look great! They were friendly, eff... Zobacz więcej

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Oceniono na 5 z 5

The Air Conditioning Company has been nothing short of exceptional on our tricky project in London. Special shout out to Aaron their Senior Engineer, who has had to work through difficult site conditi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really happy with my AC installation. Great communication throughout and I was kept updated at every stage. The installation was completed efficiently and professionally. I had a small concern afterwa... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Instalacja klimatyzacji
  2. również w kategorii:
  3. Naprawy

Napisane przez firmę

As London's leading Air Conditioning Company for over four decades, we are dedicated to providing unbeatable prices and the highest quality service to all our clients. Our expert engineers operate throughout London and the Home Counties, offering exceptional installations, repairs, and maintenance of fitted air conditioning systems, as well as the sale and hire of portable air conditioning units. Our commitment to quality is unrivaled, as evidenced by our unbeatable 10-year warranty on every installation we undertake. We're also the only aircon company in London with a dedicated showroom showcasing every type of air conditioning unit in working order. This allows potential customers to judge for themselves the styles and different noise levels, providing confidence in making an informed decision. However, we encourage potential customers to do their due diligence and check online review platforms of our company and competitors. We believe in transparency and welcome comparisons, as we're confident that our exceptional reputation and level of service will speak for itself. Our team of experts is dedicated to providing the best possible service, and we take pride in our exceptional reputation. We offer ample parking at our showroom, or you can easily reach us by underground to Mill Hill East, with our showroom conveniently located opposite the station. Choose our company for all your air conditioning needs, and you can rest assured that you're receiving the highest quality service possible. Contact us today to discuss your air conditioning requirements and experience the difference for yourself. Don't settle for less, choose the best in the business.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

654 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(654)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 107

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service from start to finish

Great service from start to finish. Malcolm was very helpful and knowledgeable, and the installation was completed quickly and without issue.

30 sierpnia 2025
Opinia niezależna
Logo The Air Conditioning Company

Odpowiedź od The Air Conditioning Company

Chris-I’m setting up gonna tell Malcolm about your kind review not least his head will swell because he’s been getting too many compliments lately! It’s us who have to thank you for choosing us.

Oceniono na 5 z 5

I would recommend this company

I would recommend this company.
They were very easy to work with. I now have two excellent air con units working, one of which is in a relatively hard to reach loft bedroom space. The initial survey was thorough, the turn around was fast, the installation was efficient, neat and tidy.

12 sierpnia 2025
Opinia niezależna
Logo The Air Conditioning Company

Odpowiedź od The Air Conditioning Company

Thank you so much for taking the time and trouble to review us. And it is us who must thank you for having chosen us.

Oceniono na 5 z 5

Recommended

The Air Conditioning Company fitted our aircon units 4 years ago and have serviced them annually since. They are always high quality, friendly and professional. Recommended!

4 sierpnia 2025
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

Thank you for your kind words Adam. So much appreciated.

Oceniono na 5 z 5

Great installation and service

Have only good experience with the Airconco. Last year, installers went above and beyond to make the setup seamless, minimize visible clutter and get best reliability. This year we had a service - which was also quick and easy.

11 sierpnia 2025
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

Thank you for taking the time and trouble to leave your kind review.

Oceniono na 5 z 5

Efficient and professional

Quick, efficient evaluation, the whole process from start to finish was seamless and easy. The engineers showed up on time and were professional and clearly highly skilled- they quoted me two days for the installation but only needed one! I was very impressed and would definitely use this company again

6 sierpnia 2025
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

That's what we like to hear!! So much appreciated.

Oceniono na 5 z 5

Air Conditioning Company

From ordering to installation The Air Con Company were fantastic. Engineers did a superb job with the install. I am now in absolute comfort working from home. Would highly recommend!

28 lipca 2025
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

Thank you for your kind words, and we will ensure that the engineering team informed.

Oceniono na 2 z 5

Over priced.they’re basically charging…

Over priced.they’re basically charging £2000 for a days work ? How do you justify that ? I got a quote for the same unit for half the price from a guy that came and did it himself perfectly . Also came to fix something on and old unit never finished the job as the guy didn’t want to climb a ladder . Then never contacted me back. I’m surprised there’s so many good reviews to be honest

6 sierpnia 2025
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

Alexis, thank you for your review. Out of more than 1,000 reviews you can find online, yours is first to suggest we overcharge for an installation. We do not charge £2,000 for a day’s work — if we did, we would probably be answering this from a beach in the Maldives rather than from our 40-year-old family business in the UK.
Our typical rate is around £600 per day for a fully insured two-person installation team backed up by a 10 year warranty. If you truly received a like-for-like quote at half our price, then you have somehow had the unit supplied and installed for less than the wholesale cost we pay our suppliers for the equipment alone! If so, congratulations — that’s some negotiating! We would, however, suggest checking that the unit is genuine and fully covered by the manufacturer’s warranty… just to make sure the bargain is really a bargain.

Oceniono na 5 z 5

Great experience!

Everyone I spoke too was extremely helpful. The installation was fast with absolutely no problems.

5 sierpnia 2025
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

We can't thank you enough for your kind review and we will make sure that the engineers are told. Thank you for choosing us.

Oceniono na 5 z 5

Good aircon units and good service

We are very pleased with the air con units they installed for us in 2023. They service them annually. Tim serviced then for us this year, he was a pleasure to work with.

21 lipca 2025
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

Thanks Shona for your kind words.

Oceniono na 5 z 5

Great customer service

Great customer service, highly responsive, quick lead times.

24 lipca 2025
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

Thanks for taking the time for your kind words. They are so appreciated.

Oceniono na 5 z 5

100% recommended!

Amazing customer service was provided by Malcolm and we are eternally grateful to him!
Aaron and Mark then carried out the installation to a very high standard. They were friendly, professional, and very neat and tidy.

16 lipca 2025
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

I’m certainly not going to draw Malcolm’s attention to you lovely review because his head won’t fit through the doorway! Thank you so much!

Oceniono na 5 z 5

Quality Air Conditioning units fitted to a high standard

Received a great service from The Air Conditioning Company, from start to finish. The air conditioning units recommended work especially well, cooling the room from unbearable to comfortable in minutes. The units themselves were fitted neatly and quickly, workers were polite, friendly and took pride in their work, then cleaned up, tested the units to my satisfaction and left with any rubbish.

11 lipca 2025
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

Thanks Shane for taking the time and trouble to write your kind review. It’s do appreciated.

Oceniono na 5 z 5

Aaron and Mark are superstars!

The engineers which attended our property in Bexleyheath - Aaron and Mark - were OUTSTANDING. Having waited weeks for an appointment (the first of which was cancelled on the day - no phone call just an email), we finally got our air conditioning unit fixed. Aaron immediately knew what the problem would be (the cut off switch outside), and he fixed it straight away. It turns out that the wiring was incorrectly positioned which let water in, and shorted out the electrics. Aaron is indeed a credit to Air Con Co, as well as Mark. I am very happy with the engineer visit but not happy with the service received from your office, which is a shame, as we also have our business air con contract with you! So, in a nutshell WELL DONE AARON AND MARK - you are fab!! Not so well done office team :-(

14 lipca 2025
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

Dear Nikki, My apologies for not having contacted you immediately during to the holiday season. First, thank you for you give star rating. However, I really am not happy to read that an appointment was cancelled by email and when I find out who sent this someone will be getting a ticket to their backside. I would be grateful to see a copy of this so I can take action immediately. Please forward it to silvia@airconco.com mentioning my name. I’m not sure we deserve your kind rating on this occasion. (Jeff - Head of after-sales)

Oceniono na 5 z 5

The service visit was great

The service visit was great, the engineers were quick, efficient and polite and we were provided with all the information we required.

10 czerwca 2025
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

And now we are joined at the hip for the next ten years through our exclusive TEN year warranty.

Oceniono na 5 z 5

Great service

We had 4 rooms with A/C and the design team worked on a number of solutions to get the most cost efficient solution. The installation team were very helpful and accommodating and made sure the final result was exactly as we wanted

28 lutego 2025
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

That’s what we like to hear! Huge thanks for your kind words.

Oceniono na 5 z 5

What an amazing company

What an amazing company, they were quick to reply, and were very informative about the service I needed. We needed an air conditioning unit for my disabled bed bound daughter, as the heat that has been happening makes her very unwell. I contacted Oliver and was able to fit her air conditioning unit very quickly. Thank you air conditioning solutions. I would recommend this company a 100 times over 👍

5 lipca 2025
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

We feel like a pudding that’s just had treacle poured all over it. Thank you so much.

Oceniono na 5 z 5

Used them twice

Used them twice. Fast, high quality and good to work with! Don't bother with the insurance it's way too expensive otherwise excellent.

26 czerwca 2025
Opinia niezależna
Logo The Air Conditioning Company

Odpowiedź od The Air Conditioning Company

Thanks for your kind words.

Oceniono na 4 z 5

The Air Con Co have been great from…

The Air Con Co have been great from initial quotation to installation and maintenance/servicing. Thanks!

29 maja 2025
Opinia niezależna
Logo The Air Conditioning Company

Odpowiedź od The Air Conditioning Company

That's a pleasure Rachel… We want to know what we can do next time to earn the extra star!

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