The Air Conditioning Company Recenzje 

654
•
Wynik TrustScore: 5 na 5

4,8

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Oceniono na 5 z 5

Initially the job had to be postponed, due to the need for a scaffold. Aaron the Aircon engineer was very helpful rescheduling. Subsequently the job was carried out in one day, including the con... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I am delighted with my Fujitsu installation. Daniel and his team deserve a special mention. They did a wonderful job and both the indoor units and outdoor condenser look great! They were friendly, eff... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The Air Conditioning Company has been nothing short of exceptional on our tricky project in London. Special shout out to Aaron their Senior Engineer, who has had to work through difficult site conditi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really happy with my AC installation. Great communication throughout and I was kept updated at every stage. The installation was completed efficiently and professionally. I had a small concern afterwa... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Instalacja klimatyzacji
  2. również w kategorii:
  3. Naprawy

Napisane przez firmę

As London's leading Air Conditioning Company for over four decades, we are dedicated to providing unbeatable prices and the highest quality service to all our clients. Our expert engineers operate throughout London and the Home Counties, offering exceptional installations, repairs, and maintenance of fitted air conditioning systems, as well as the sale and hire of portable air conditioning units. Our commitment to quality is unrivaled, as evidenced by our unbeatable 10-year warranty on every installation we undertake. We're also the only aircon company in London with a dedicated showroom showcasing every type of air conditioning unit in working order. This allows potential customers to judge for themselves the styles and different noise levels, providing confidence in making an informed decision. However, we encourage potential customers to do their due diligence and check online review platforms of our company and competitors. We believe in transparency and welcome comparisons, as we're confident that our exceptional reputation and level of service will speak for itself. Our team of experts is dedicated to providing the best possible service, and we take pride in our exceptional reputation. We offer ample parking at our showroom, or you can easily reach us by underground to Mill Hill East, with our showroom conveniently located opposite the station. Choose our company for all your air conditioning needs, and you can rest assured that you're receiving the highest quality service possible. Contact us today to discuss your air conditioning requirements and experience the difference for yourself. Don't settle for less, choose the best in the business.


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4,8

Doskonała

Wynik TrustScore: 5 na 5

654 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(654)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 107

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Oceniono na 5 z 5

Installation of air conditioning unit

Overall, we are very happy with the work provided. The installation of the air pump unit on the day went smoothly. Staff were friendly and polite.

11 września 2024
Opinia niezależna
Logo The Air Conditioning Company

Odpowiedź od The Air Conditioning Company

Sam, we appreciate your kind words, and it's we who must thank you for choosing us.

Oceniono na 4 z 5

Our Aircon was leaking in aug reported same day

Our Aircon was leaking in August, was reported same day 15.08.24. After some issues along the way I have the greatest gratitude to you Jeff and Jason for resolving this situation. For what you both have done in the past few days my team and I are grateful to you. To keep in mind the entire experience and process we have had to endure, I have changed my 1 star to a 4 star.

17 września 2024
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

Good evening - my name is Jeff and I am one of the senior directors here. I was most concerned to learn of your experience and you kindly followed up and spoke to me. You had every right to be disappointed with our service on this occasion which was a comedy of errors. which was initially precipitated by staff absences and then followed up by the main two administrators in our service/maintenance department both having given the other the dreaded Covid! You couldn't have been any nicer and patient and we so appreciate it. No more excuses! We are sending the engineers to you tomorrow.

Oceniono na 5 z 5

An expert company with friendly service

We visited the showroom and were shown the choice of units and were impressed by the fact that with an annual maintenance plan the warranty could be extended to ten years. As a newly build, the air-conditioning pipework had to be installed during the construction between the outer and inner wall and then run at below ground level in a shallow trench to the driveway where the compressor would be. Communication was good and the company phone was always answered quickly. The unit was installed perfectly and commissioned the following day by an excellent team led by Aaron.

6 września 2024
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

We can't thank you enough for your kind words and rest assured it will get back to Aaron. And perhaps it's us that have to thank you for choosing us.

Oceniono na 5 z 5

Air Conditioning fitted by a professional team

We recently completed the install of our Air Conditioning system, installed by Aircoco UK. We encountered a few building issues that were quickly solved with the help of a very professional team, fronted by Callum. We had to slip some dates, this presented no problems with the installation office. Their workmanship is good, clean and tidy. I would recommend this company as your 1st port of call.

23 sierpnia 2024
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

We were delighted to fit it and, as you found, we're flexible! Thanks for the review.

Oceniono na 5 z 5

Great service

Airconco has the feel of a small business, but the professionalism, reassurance and know-how of a reputable and trustworthy company. It was great to be able to speak to the same few people when I rang to arrange things, and the process to get a quote and advice on options was smooth and efficient.
What really stood out was the professionalism and service of the guys who came to install the units - they were polite, had expertise, friendly, hard working and left everything really clean and tidy (for what was a messy job!). It took a few extra visits to get the wireless functionality working, but Aircono sent people each time and ensured everything was fully operational.
Prices are competitive - not the cheapest but you get what you pay for, and well worth it for a job so well done. Would highly recommend to anyone looking for reliable experts.

25 sierpnia 2024
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

We can’t thank you enough for your kind words aand we look forward to knowing you over at least the next 10 years through our exclusive ten-year warranty. And allow us to thank you for choosing us.

Oceniono na 5 z 5

The best thing we did in our teenage son's bedroom

It may seem an unusual step in our temperate climate to install Air Conditioning in a UK home. However, it is the best decision we ever made for our son's "too hot in summer, too cold in winter" bedroom. We did due diligence and contacted 4 companies to get an idea of what system work best and to see what options were available. It was a no-brainer. The Air Conditioning Company were the only truly professional company who responded to our enquiry and offered a turnkey solution. Some companies did not even bother to respond. Others took weeks and some supply the A/C unit only and expect you to find your own installation team - that is a completely bonkers option and a recipe for disaster!

The Air Conditioning Company are just a fantastic company to work with and we were looked after from our very first phone call until the fitting team left our home.
My initial phone call initiated a free, no-commitment survey at our home, where the available units and whole process, including installation, was discussed. I visited the Air Conditioning Company showroom, and was talked through the benefits of each compatible unit and could see them working, how easy they were to use, to programme and how silent they were too! by incredibly well-informed staff.

The fitters, Dan & Matt, are a credit to your company. They arrived on time. Respected our home from the moment they stepped over the thresh-hold with shoe protectors on from the get-go. They were polite, friendly, answered all my (probably quite dumb) questions and queries in a fully understandable way.
Tidied as they went along. No loud music and no expletives!
As an interior designer, having worked with hundreds of tradesmen over the years, your team get 5 gold stars *****
The unit has given us a new teenager! He wakes up smiley and pleasant after a GREAT nights'sleep. What more can any parent ask for?!

Thank you all: Ross, Malcolm, Silvia and the lovely gentleman who gave me the demonstration in the showroom, which allowed me to select the best unit for our home.
I cannot recommend this company highly enough.

27 czerwca 2024
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

Crikey-Now we know what a treacle pudding must feel like after having syrup poured on it! We so appreciate your kind words and I assure you that all members of our team including the engineers will be told about your lovely review. You are now “stuck with us” for the next 10 years, under our exclusive 10 year warranty. And finally, it’s perhaps us that should thank you for having chosen us.

Oceniono na 5 z 5

Retrofit of Air Conditioning at Buckston Brown Gardens

From the initial survey to the installation, the team was outstanding. I want to give special recognition to Joe and Lewis, who installed the system with exceptional professionalism. It has been an absolute pleasure working with them, their service has been above and beyond. I would highly recommend them to anyone seeking a first-class, no-nonsense air conditioning installation. These guys are well and truly at the top of their game.

5 sierpnia 2024
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

The hugest of thanks for taking the time to review us and I assure you that Joe and Lewis will be told. And can we thank you for having chosen us.

Oceniono na 5 z 5

Routine maintenance of home air conditioning unit

When my home a/c unit needed a service I approached a couple of companies and The Air Conditioning Company responded quickly and personally. They laid out the costs, booked a date and reconfirmed the day before. The engineer arrived on time, was very pleasant and knowledgeable.
I will be using them again and highly recommend them.

14 czerwca 2024
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

Thank you so much for your kind words and we will ensure that the engineer gets to read it.

Oceniono na 5 z 5

Stress free and professional company

I have just had my first maintenance job carried out and the representative - Martinez - was polite, efficient and thorough.
This is entirely in keeping with all my dealings with Airconco. Everyone is very polite, very professional and helpful. The installation about a year ago was very well done and I can happily say that it has been an extremely stress free and professional service throughout.

29 lipca 2024
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

Your review is so much appreciated and we will ensure that Martinas will be informed. Thank you for your support and for having chosen us.

Oceniono na 5 z 5

Excellent company

Excellent company
Great engineers - smart friendly and helpful - quick and efficient and couldn’t have been better
Excellent customer service from Malcolm too

9 lipca 2024
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

We can’t tell I you how much we appreciate your kind words. Thank you for choosing us.

Oceniono na 5 z 5

smooth installation

smooth installation, reasonable lead times, all good, thank you!

18 lipca 2024
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

Ivan - we so appreciate your review and we look forward to annually servicing your installation. And finally, perhaps it's asked to have to thank you for choosing us

Oceniono na 5 z 5

Very satisfied customer

I have been a customer of this company for seven years now, ever since they installed my air conditioning units. From the initial consultation to the installation and then the annual service, they have been superb. Any issues are quickly resolved, perhaps with the exception of the busiest periods. But I wouldn't hesitate to recommend them. Always excellent.

17 lipca 2024
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

Wow! - where have seven years gone! Thank you so much for your kind review and our service department engineers have been informed. Here’s to the next seven years.

Oceniono na 5 z 5

Fast, efficient and professional

Claire Kay, the Service Manager, handled my appointment with speed and efficiency, and then delivered impressive turnaround times. Stress levels from my past experiences of working with other air conditioning companies are now a distant memory. I cannot recommend Airconco enough!

19 czerwca 2024
Opinia niezależna
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Odpowiedź od The Air Conditioning Company

Darren - it’s a rare instance where our wonderful service administration team are mentioned in a review and I can’t thank you enough (and nor can Claire!). We get it right most of the time. And thank you for having chosen us.

Oceniono na 5 z 5

Malcolm was a pleasure to work with

Malcolm was a pleasure to work with. He was very responsive.
Dimitri and Islam were very professional, tidy and quick.
The final product is up running and we are very happy

10 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Great serviceI

I got a few quotes as I needed to get Air Conditioning installed in our loft room. I picked The Air Conditioning Company due to their reviews and experience + they were a which Trusted trader. The surveyor came over and reviewed the room and gave me a number of Air Conditioning unit options. He also quoted for all the different units so we could get an idea of the price differences and what each unit offered. After that discussion we decided to have it installed on the right side of the room and house but after a discussion with my wife we changed our minds about the positioning of the unit and the surveyor had no issues in coming back to the house and checking if it was a feasible option. The date was booked in for the 2nd week of May, unfortunately due to a family emergency we had to postpone and they accommodated us without any problems and we still managed to only delay the install by 3 weeks. The team kept us up to date and the install was done at the start of June before the hot weather hit. Overall I am happy with the service, installation and the communication during the project and now I can keep cool all summer.

17 czerwca 2024
Opinia niezależna
Logo The Air Conditioning Company

Odpowiedź od The Air Conditioning Company

Joanne - the hugest of thanks for your kind review and we look forward to knowing you for at least the next 10 years through our exclusive ten year warranty. And it is us who also to have to thank you for choosing us.

Oceniono na 4 z 5

Good final Outcome. Did need to chase however

The process went smoothly upon contacting them to install and they dealt with my preferences well.

I did chase them between the initial site visit and the install and I think they could have been more proactive on this front. However, they were responsive to my chaser and got the job done very well.

The guys who installed it worked very hard and did a good job finishing the work nicely.

28 czerwca 2024
Opinia niezależna
Logo The Air Conditioning Company

Odpowiedź od The Air Conditioning Company

Thanks for this Matthew and next time we’re going to have to work even harder to win that extra star! On a semi-serious note, we appreciate 4-star reviews sometimes even more than 5-stars because seeing only 5-star reviews does, (at least in our opinion) raise “suspicions”. And very finally, thank you so much for having chosen us.

Oceniono na 5 z 5

A second terrific experience with the…

A second terrific experience with the airconco
Tidy installation and smooth process from start to finish

20 czerwca 2024
Opinia niezależna
Logo The Air Conditioning Company

Odpowiedź od The Air Conditioning Company

Jack-it’s us who should be thanking you for using us again. And thank you for taking the trouble to leave your kind words.

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