Airbusinesstravel Recenzje 

179
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Stan Davis, the travel agent who helped went beyond the call of duty to help with somewhat complicated travel arrangements and issues. There were short lead times and date changes but he was able t... Zobacz więcej

Oceniono na 5 z 5

Stan Davis has often arranged flights for us from Amsterdam to Los Angeles so we can visit our son and grandchildren. He really took care of everything perfectly, kept us informed of any delays or oth... Zobacz więcej

Oceniono na 5 z 5

ABT took care of us from start to finish. We had some specific needs, like seat location and type of seat for the longer leg of the trip. ABT, via Audrey M, ensured our needs were met, despite the fi... Zobacz więcej

Oceniono na 5 z 5

I have used Brian Casey to book my business class travel for many years now. Brian has never failed me. His pricing is always very good. Even when I have checked other providers for the same flights t... Zobacz więcej

Informacje dotyczące firmy

  1. Biuro podróży

Napisane przez firmę

We deliver the best value solutions tailored to your specific preferences saving you valuable time on online searches.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

179 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 40% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(179)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 105

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Buyer Beware

This is a total scam operation. Avoid working with them and especially, Robert Hayes. They offer lower business class fares by using "their own" airline mileage points. After falling for their scam tactics, I received multiple emails and texts demanding I acknowledge various conditions and clarifications they should have fully disclosed during the pre-sales process. After their 5th request to acknowledge changes and correcting their misstatement, i called it quits and demanded they cancel my booking and not charge my credit card. Caveat Emptor. Avoid this company and use a reputable consolidator.

4 października 2026
Opinia niezależna
Oceniono na 5 z 5

Great service (Did not book yet)

I did not book yet (we are still figuring out our travel plan). But I spoke with Charming and she is very motivated and eager to help! She is very responsive and does not hesitate to find many options for you. I recommend Charming very much, she did great job!

12 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

I had an outstanding experience

I had an outstanding experience working with Ian Brown at Air Business Travel. He helped me book business class from Houston to Barcelona, and the entire process was seamless from start to finish.
Ian was knowledgeable, responsive, and made everything incredibly easy. The itinerary was well thought out, the flights were excellent, and I felt taken care of every step of the way.
If you’re planning a trip to Europe, I highly recommend reaching out to Ian. I’ll absolutely be using him again for future international travel.

8 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

I am 72yo and booked a trip with them…

I am 72yo and booked a trip with them that took almost 20 hours to get to Zurich from Atlanta and then over 24 hours to get home after the airline cancelled the last leg of my trip. Causing me to spend $550 for a 6 hour sleep in at TWA hotel inside the JFK. They would not help me prevent this before I left and wanted to charge me $1800 to get better flights. Watch out

20 maja 2026
Opinia niezależna
Logo Airbusinesstravel

Odpowiedź od Airbusinesstravel

We sincerely apologize for the disruption to your trip and the missed connection caused by the operating carrier. We are happy to assist you in submitting a reimbursement request to the airline for any eligible expenses incurred due to the cancellation.

Regarding the fare difference, please note that airline pricing and availability are managed directly by the carrier and can change rapidly. Unfortunately, we do not have control over airline inventory or pricing.

We apologize for the inconvenience and appreciate your patience and feedback.

Oceniono na 1 z 5

Disaster in Israel

We booked business class travel to Israel. The day after we arrived the war with Iran started. ABT essentially dropped the ball. Their customer service was inconsistent with zero compassion as they tried to get me to feel bad for them as their "delays were due to the conflict in the Middle East". I was amazed that they wanted sympathy from me as I sat in a bomb shelter.
They rebooked us several times but were limited to airlines that were not flying. So days went by as flights were repeatedly canceled. They offered no alternatives and we were therefore trapped (eventually in Jordan) for over a week. We were shuttled from one customer service rep to another with long delays in contact. When I requested to speak to a manager I was denied.
In the end, the only way to get home was to lose the entire return trip and book through Expedia - it took me 5 minutes. ABT simply claimed they had no other recourse. They made no effort beyond rebooking me on the same airline. I was not allowed to speak to the airline myself either, so I was at the mercy of their efforts. Then, when I requested a refund for the cancelled tickets we received a fraction of the value we paid. I spent hours and hours on the phone and on email while trapped in the middle of a war. I received no compassion, long stretches of non-response, no access to management and a coupon for $500 off my next trip (that will not happen).
The additional cost for the debacle was around $6000.
If nothing goes wrong I suspect this may be an adequate service. However, they beg for tips (starting at $100), press for insurance (don't use it!) that offered nothing (read it carefully) and then gave us very poor assistance.
I cannot tell you how much the interaction with ABT compounded an already stressful situation.

1 marca 2026
Opinia niezależna
Oceniono na 5 z 5

I used Julian recently for personal travel

I used Julian recently for personal travel and had a good experience overall. He was responsive, easy to work with, and made the process straightforward. Communication was smooth and everything was handled efficiently, which made planning a lot easier. I’d definitely use him again and would recommend him to others looking for help with travel arrangements.

7 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

William Cohen handled all of our flight…

William Cohen handled all of our flight planning and purchases for an upcoming London trip. William is professional, precise, punctual, and very pleasant to deal with. I’ll reach out to William again when our travel needs arise next. Five stars all the way ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

6 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Committed to customer

This was the third time I used the services from Airbusinesstravel and they never disappoint I highly recommend this company to anybody who appreciates quality with reasonable pricing. My travel agent Stan Davis was amazing like always. On my last travel, the airline lost my luggage and even Stan's job was done, he went above and beyond to help me. Contacting the airlines on my behalf, requesting some reimbursement for loosing my luggage, helping me and being there for me until my luggage was returned,just made me realize how blessed I was to use a company that has such wonderful employees like Stan Davis. Thank you

4 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Our go to for Business Class Travel

Stan Davis at AirBusinessClass has been arranging our business‑class travel for several years, and his service is consistently exceptional. He always goes above and beyond to find the best routes at the best prices, making premium travel surprisingly affordable for us.

Stan is proactive, professional, and incredibly responsive. He keeps us updated on any changes, answers questions quickly, and makes the entire booking process effortless. His commitment to customer service truly stands out.

We highly recommend Stan Davis and AirBusinessClass.

10 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Best flights ever with Stan

Stan Davis has often arranged flights for us from Amsterdam to Los Angeles so we can visit our son and grandchildren. He really took care of everything perfectly, kept us informed of any delays or other issues, arranged wheelchair assistance, and did it all at a price we could afford as retirees (aged 77 and 72). We have nothing but praise for Stan.

10 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

I have always had a great experience…

I have always had a great experience with Airbusinesstravel. Julian has been fantastic and has gone way beyond call nof duty to help me. I have really lost count of how many times I have used ABT to buy tickets. Each time the service has been great.

15 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Stan Davis at ABT

Stan Davis has been organizing business class flights for me and my family for several years. This consolidator business is a unique industry with a mix of honest wholesale businesses and highly risky, rule-breaking operations. Each experience with Stan has been flawless and he works tirelessly to weave together even very complex multi-city itineraries.

8 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Julian is great

Julian is great. Responsive, resourceful and attentive! I have been working with Julian since last year. He delivers beyond exceptional service for me for each booking. 😊💎🪷

2 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Julian the life saver!

Been using them for three years now and Julian is the man! He’s managed to dig us out of tricky situations and offered great prices on others. Not sure what I would do without them.

7 marca 2026
Opinia niezależna
Oceniono na 5 z 5

ABT - great job

We reached out to ABT after the travel agent who booked out cruise couldn't seem to get our air travel right - wrong airports, wrong dates, etc. Stan Davis was incredibly helpful. He presented us with quite a few options for our travel. Stan was great at following up and communicating often until we settled on our flights. I would most definitely use Stan and ABT again!

2 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Stan Davis

Stan Davis, the travel agent who helped went beyond the call of duty to help with somewhat complicated travel arrangements and issues.
There were short lead times and date changes but he was able to still find extremely comfortable seats at fair prices, he also thoughtfully sent updates, even in days where he would not have been working.
Thank you Stan, your efforts and kindness have been appreciated.

3 października 2025
Opinia niezależna
Oceniono na 5 z 5

Go-to for business class tickets!

I have used them at least a dozen or so times as a travel professional. I love working with Stan Davis. He has helped save my clients thousands of dollars per ticket. Customer service is 5-stars (especially for changes/cancellations/issues).

11 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Julian is very helpful

Julian is very helpful, as how busy my life is, to have someone check the airline, compare the price, and find the best route, it made the travel so much more enjoyable.

5 maja 2026
Opinia niezależna

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