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Airbike.uk Recenzje 

301
•
Wynik TrustScore: 4 na 5

4,1

Sklep rowerowy
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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Purchased a 12-speed XG-fitment cassette. Looked fine at first and was cheaper than SRAM, but after only 60–80 miles it started creaking badly. Airbike refused to accept it back and wouldn’t ackn... Zobacz więcej

Oceniono na 5 z 5

Bought a 10spd cassette and a bottom bracket. Both products arrived in good condition and appear well made. No problems installing the cassette and works well with sram drive train. Bottom brac... Zobacz więcej

Oceniono na 5 z 5

I've had various parts from Airbike for both my road bike and my dirtjumper and the quality and value for money has been is outstanding; an easy and affordable way to make meaningful upgrades to your... Zobacz więcej

Oceniono na 5 z 5

Fab company, with their own extensive product range! I ordered an Air Bike SRAM cassette and it turned up on time and considerably cheaper than any other on-line shop out there. Would highly recomme... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep rowerowy
  2. Sklep z akcesoriami rowerowymi
  3. Kolarstwo szosowe

Napisane przez firmę

Who Are We? We are a UK family-run business based in the UK catering specifically to the biking community. Here at Air Bike UK, we provide honest and genuine customer service and we are dedicated to keeping you on the trails longer and in the workshop less by offering affordable drivetrain that performs reliably, no compromise. Air Bike UK: Real photos, real products and real riders. Guaranteed. What We Stand For Like many, we have faced our fair share of adversity forging our story in the depths of the pandemic. As diehard cyclists, during these difficult times, we came to realise that the world just forged ahead at an unrelenting profit-driven pace whilst forgetting about the vulnerable consumer. It seems that bike parts have become more expensive, less durable and ‘disposable’. Do you remember when bike parts were affordable, reliable and built to last? We do too, but it almost seems like a lifetime ago… Not satisfied with current market offerings, we set out on a mission to see if we could develop parts and accessories for modern and classic bikes that would hold true to traditional values - quality, reliability and affordability. Moving forward, we liaised with many of the world’s leading manufacturers to discuss our vision of restoring traditional values in the production of cycling modern componentry. With our partners and through dedicated research and development, we were able to prototype, manufacture and test core componentry in harsh UK conditions. The result? We were able to produce drivetrain that held true to traditional values and was scalable to the point that it could be offered to consumers at a fraction of the price of the “leading manufacturers”. Hail the birth of Air Bike UK, a company which has since evolved and now specialises in sourcing and supplying high quality products to consumers across the globe! Our Mission To develop, build and supply top-quality affordable cycling products to our customers, quickly. Our commitment to offering the best customer service and satisfaction gives our customers an unprecedented 30 day money back guarantee*, whereby we give you an obligation-free 30 day satisfaction period on our goods, or your money back.

Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

301 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(301)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Great kit

Have bought several items, great prices love the colour, also had to contact services and after sales is brilliant

27 lutego 2023
Oceniono na 5 z 5

Good company to buy from

Very good company to deal with, I have purchased a few items. When I was accidentally sent the wrong item they responded very quickly to my email and resolved the issue without any question.

27 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Good for the price

Forks turned out to be better than I dared to hope for, given the price. Bought to replace an OEM Suntour fork with a sping that was far too "stiff" for my weight. Found it reasonably plush once the right sag is set and the rebound control actually seems to do something. Proof of the pudding will be on longevity (it's only 2 months since I fitted it) but worth noting that the purchase price is on a par with the costs to send a Fox fork for a service.

25 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Gravel Bike Mods

I brought a 11-50 cassette with a drop link to change my gravel bike from 11-42 (MTB trail lunacy). Works perfectly indexing and shifting on a SRAM force 1x clutched mech.

11 lutego 2023
Oceniono na 5 z 5

Airbike - A great overall experience

I've had various parts from Airbike for both my road bike and my dirtjumper and the quality and value for money has been is outstanding; an easy and affordable way to make meaningful upgrades to your bike without the need to shell out the big £££ on major brand names. Steve is also incredibly helpful and willing to go the extra mile for his customers. 100% recommend.

3 lutego 2023
Oceniono na 5 z 5

Pedals for winners

Airbike are now my go to company for pedals, fantastic products at a very affordable price, I’ve got a few pairs and had one of them for a year or so and they still perform like new, customer service is awesome too, I’ll definitely be back, I intend to have airbike pedals on all my mtbs

13 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Brilliant customer service

Brilliant customer service. My parts were delivered nice and quickly, but Royal Mail bag had split, losing my chain. Got in touch on WhatsApp and my new chain was with me in 2 days.

The 8 speed cassette, derailleur extender and chain seem really well made too, I’ll definitely be buying from here again.

12 lutego 2023
Opinia niezależna
Oceniono na 3 z 5

29 Inch Air Fork XC32A 120mm Travel - problems

Oil leak - 29 Inch Air Fork XC32A 120mm Travel
Haven't had the best of experiences with these forks. They were leaking oil from new and despite me reporting this to airbike they said they'd come back to me and never did, hence why I've not bothered following this up or the issues I've had with the wheels I bought. The forks are now very spongey and sticky and certainly not working as a bike fork should. Reviews left on airbike's website have been removed. Quality of components I've used from airbike despite the price is probably not good value for money but let's hope my experience helps them to improve.
*Update: I have received the new forks from Airbike and are working as they should now, thank you.

31 stycznia 2023
Opinia niezależna
Logo Airbike.uk

Odpowiedź od Airbike.uk

Thanks for your time on the phone Jason, as discussed I am not sure why there was not a follow up response to your message and I cannot check as it was back in September. Since it has been brought back to my attention I have provided the below;

Hi Jason,

Just seen the review and apologies if you've had problems. Happy to help.

Can you please confirm/show me the emails you previously sent and what are response was (so I can investigate).

All of our forks do have an oil bath in them and our self lubricating so oil does come out of them however, they certainly shouldn't leak. The forks only have a few mm of oil in them so that will stop but please send me some photos if possible.

With regards to the forks going spongey, do you know the current PSI in the fork? The current cold weather will affect the air in the forks (just like the air in your car tyres) so this will need topping up.

Can you please confirm the above and we can go from there.
----
And although you say you have not tried the above and the fork has stopped leaking I have provided you with a new fork as a gesture of goodwill. We should have responded to you in the initial instance and hope the new fork works well.

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