The Australian Institute of Personal Trainers Recenzje 684

Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Oliver is a great coach and has been very helpful during the virtual classes. He takes the time to explain what you need and is good at giving you examples that helps you understand the concepts.

Oceniono na 5 z 5

Originally was pretty bad with ridiculous marking times and fails for bad reasons like photos submitted in wrong format or other nonsense. Feedback was pretty good but, a 2 weeks wait to approve a typ... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Just got off a call with Quanah and he was amazing throughout the whole induction. He was well spoken, patients and knowledgeable. He answered all my questions without hesitation and rapidly too. He g... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Nhat was very helpful, she ensured my questions were answered and made sure I received the email confirmation

Informacje dotyczące firmy

Napisane przez firmę

The Australian Institute of Personal Trainers is a privately owned registered training organisation, specialising in a range of health, wellness and fitness qualifications which are delivered both online and face-to-face.


Dane kontaktowe

  • 54-58 Brookes St, 4006, Bowen Hills, Australia

  • aipt.edu.au

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

684 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 93% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

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Oceniono na 5 z 5

Easy and quick

Easy and quick

19 stycznia 2026
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

Hi Jessica,

Thank you for your kind words! We’re so happy to hear you’re having a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.



Thanks again,

The AIPT Team

Oceniono na 1 z 5

Do not sign up to this company

Do not sign up to this company. I agree with all the 1 star reviews and I suspect that most 5 stars are written by staff. So long and unnecessarily drawn out. The multiple work books are horrendous to navigate. All time spent searching for answers without learning anything. The corrections from the staff were not consistent and when submitting the corrections sometimes they were returned asking for more corrections that were previously marked correct. They then offer tutors and time extensions for extra money. Compete scam!!!
Obvious this is a money making venture. My recommendation is to go to TAFE.

9 grudnia 2025
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

Hi Holly,



We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Our team works hard to deliver the best courses and support to our students and we're sorry your experience was not up to the standard we strive for.



We’d love the opportunity to chat to you further and understand how we could better improve your experience. If you’d like to chat with our team, please email student.experience@aipt.edu.au and one of our Student Experience Managers will be in contact.



Thank you,

The AIPT Team.

Oceniono na 5 z 5

Prompt and helpful solutions :)

Prompt and helpful solutions :)

13 stycznia 2026
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Barbora. We can’t wait to see where your career in Health & Fitness takes you!



All the best,

The AIPT Team

Oceniono na 5 z 5

Samuel is very helpful and no job is to…

Samuel is very helpful and no job is to too big for him to handle

7 stycznia 2026
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

Hi Jamie,



We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!



All the best,

The AIPT Team.

Oceniono na 5 z 5

Marc was very responsive and helped…

Marc was very responsive and helped with my enquiry.
Thank you

6 stycznia 2026
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

Thanks so much for sharing this great feedback with us, Dolou!



We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.



Wishing you all the best,

The AIPT Team

Oceniono na 1 z 5

Qualifications completed, no real job support or outcomes

I completed both a Certificate III and Certificate IV with AIPT. It has now been almost years since finishing the qualifications, and despite actively trying to enter the industry, I’ve had no meaningful employment outcomes.
What was disappointing is the gap between how the course is marketed and the reality after completion. There is a strong implication that these qualifications will lead to employment or clear pathways into the fitness industry, but in practice, there is very little ongoing support once you graduate.
Job assistance felt minimal and generic, with no real help navigating a highly saturated market. After paying significant money and investing time into two qualifications, I was essentially left on my own with a certificate and no clear direction or industry connections.
The course content itself is adequate, but prospective students should be aware that completing Cert III and IV does not guarantee work, and the level of post-qualification support is far weaker than implied. I would strongly recommend that anyone considering enrolling carefully research employment outcomes and alternative pathways before committing.

5 stycznia 2025
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

Hi Farhan,



We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Our team works hard to deliver the best courses and support to our students and we're sorry your experience was not up to the standard we strive for.



We’d love the opportunity to chat to you further and understand how we could better improve your experience. If you’d like to chat with our team, please email student.experience@aipt.edu.au and one of our Student Experience Managers will be in contact.



Thank you,

The AIPT Team.

Oceniono na 5 z 5

contact us - online

When chatting to the agent (Marc), he was very fast to respond and very helpful with what I was asking him about.

22 grudnia 2025
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

Hi Emilea,

Thank you for your kind words! We’re so happy to hear you’re having a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.



Thanks again,

The AIPT Team

Oceniono na 5 z 5

I spoke to Samuel regarding my…

I spoke to Samuel regarding my certificate and he was able to help me within minutes. Great speaking with Samuel and was very helpful.

8 grudnia 2025
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Shannagh. We can’t wait to see where your career in Health & Fitness takes you!



All the best,

The AIPT Team

Oceniono na 1 z 5

So unhappy, so so regretful

Absolutely horrific communication. This a company that simply doesn’t care for its students, it shows no humanity or interest to the people that have unknowingly signed up to be treated horribly.
Steer clear, use any other school/course possible

1 grudnia 2025
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

Hi Bee,

We always aim to deliver a great experience for our students, and we are devastated to hear about your experience. It certainly isn't how we want our students to feel when you trust us with your education.

I have personally escalated your case to our Student Experience team who would like to speak with you directly. However, we can't accurately link you to our student records based on your username alone. We understand the frustration with asking you to contact another one of our departments, but if you could you send us an email to student.experience@aipt.edu.au with your contact information, our team will be able to get in contact with you ASAP.

Thank you,
The AIPT Team.

Oceniono na 1 z 5

The biggest mistake in my educative career.

As the title states, signing up with AIPT was the biggest mistake I have made in my educative career. I had my Cert III, and wanted to finally complete my Cert IV. I then originally signed with them as Fitness First referred me, but if you are tossing up between them and another provider, I can confidently tell you to go elsewhere for any education and courses, especially for a Cert III/IV. They told me my Cert III was outdated so I had to do a combined Cert III and IV (fair enough), but I shouldn’t have done it with AIPT. Here’s why:

The Course Itself.

Is structured really badly, it’s overinflated with a lot of irrelevant content which will blow out your study timelines by a mile. It seemed to follow the approach of, “let’s add anything and everything for the sake of it”. Get ready to pay for what you think is a top notch PT course provider, but be ready to sit through drawn out modules of “how to format a word document” instead. I even complained to faculty already about the course, who agreed with me saying “yeah a lot of our content doesn’t need to be there”, “we don’t recommend you even go through all the content”. Not even the staff think it’s that great, my question was that if I am paying for course I assume the information it is providing me is something I need to learn, if that’s not the case, why is it there?

The Support provided was not what they sold me on.

One, I paid a higher course rate to be assigned a mentor for my placements so I didn’t have to source one without connections, but wait, that only is applicable to Cert IV. My Cert III from 2020 was out of date and they made me do a bridging course (with its own placement) as part of my Cert IV, but the assigned mentor did not apply to this, so I had to source one anyway. Paid more, did the work myself anyway. I emailed them about this, but they pretty much just said tough luck sorry.

Unless you’re an easy student with an easy question, don’t expect much in terms of support. I asked several questions over the course e.g. can I drop down to Cert III only and not do Cert IV, and was easily dismissed saying no, and even if you could, we’d still charge you for the entirety of Cert IV anyway.

They have coaching calls as part of their “support” throughout the course where you can connect with faculty members to talk through the course, assignments etc. I called up pretty discouraged at this point, and I was motivated to uptake the coaching calls after sharing my doubts about the course, and as a last attempt to try work with AIPT I said yes. Buuuuut, they ghosted me twice, I got the confirmation emails and all, but then no one called me and it was left up to me to reach out and ask why 30 minutes after the schedule time no one called, only got a “sorry feel free to reschedule” 4 business days later. When I then submitted a written complaint requesting to withdraw, their first response was “have you tried our coaching service?”…. They didn’t even read the complaint.

To reiterate, you’re pretty much left alone, and they don’t go out of their way to assist you.

They are just in it for the money.

Objectively, they have drawn out T&C’s to try and ensure you can’t get out of the course and have to pay them even when they don’t provide what they sold you on. After all this, I requested to withdraw. I had access to Cert III only and was happy to pay for what I accessed. I never received the support they raved about, and never had any access whatsoever to Cert IV, so I reasonably asked for further direct debits to cease (on a payment plan) as it seems unreasonable to obligate a student to pay for a service, course, and support they aren’t and won’t get. But you guessed it, all I got was another dismissal saying, yeah as per our T&C’s you are liable to pay for Cert IV anyway, we will continue to charge you, and if you don’t we’ll come after you with debt collectors.

Anyway, this was my experience with AIPT. Maybe yours will be different, but if you haven’t made up your mind yet, there are plenty more RTO’s out there, and hindsight is a pain….

4 sierpnia 2025
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

Hi Brandon,

Thank you for your feedback and for bringing this to our attention! We’re extremely sorry to hear your experience wasn’t in line with the standard of education and care that we strive for. We’d like to chat with you and get this resolved as a matter of urgency.

However, we can’t accurately link you to an active student based on your username here. So, can you please contact our Student Experience team by emailing us at student.experience@aipt.edu.au so one of our Student Experience Managers or team leaders can review your case and contact you personally.

Thank you,
The AIPT Team

Oceniono na 5 z 5

Good Service

Marc was helpful in answering my questions! He was also quick to respond and informative.

4 grudnia 2025
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

Thanks so much for sharing this great feedback with us, Grace!

We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.

Wishing you all the best,
The AIPT Team

Oceniono na 5 z 5

Thank you Marc

Thanks for being straight to the point Marc! Love the efficiency and empathy

2 grudnia 2025
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

It’s awesome to hear you've had such a great experience with our team, Eshly. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.

All the best,
The AIPT Team.

Oceniono na 5 z 5

AIPT student service responded fast and…

AIPT student service responded fast and solved a matter in minutes. Supportive and efficient!

26 listopada 2025
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Izumi. We can’t wait to see where your career in Health & Fitness takes you!

All the best,
The AIPT Team

Oceniono na 1 z 5

Do not study here.

My experience with AIPT was overwhelmingly negative. The reading they get you do to is rife with misspellings and poor wording. The "practical" component of the course consisted of literally checking boxes in page after page of a inch-thick workbook while a supervisor sat there and watched. This is verging on a scam, honestly. I'm trying to get a refund but they're being uncooperative so I feel like I've been conned out of 5k. Live and learn I guess.

8 października 2025
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

Hi Joe Smith,

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Our team works hard to deliver the best courses and support to our students, and we're sorry your experience was not up to the standard we strive for.

We’d love the opportunity to chat with you further and understand how we could better improve your experience. If you’d like to chat with our team, please email student.experience@aipt.edu.au and one of our Student Experience Managers will be in contact.

Thank you,
The AIPT Team.

Oceniono na 5 z 5

Friendly team members to talk to

Friendly team members to talk to. Joy was lovely to speak to and helped me with a question I had

12 listopada 2025
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

Hi Jasmin,

We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!

All the best,
The AIPT Team.

Oceniono na 5 z 5

Marc helped me to solve my problem in…

Marc helped me to solve my problem in the best way possible.
Thanks

10 listopada 2025
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

Thanks so much for sharing this great feedback with us, Thiago!

We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.

Wishing you all the best,
The AIPT Team

Oceniono na 5 z 5

Samuel was very helpful and…

Samuel was very helpful and understanding
Wqs cery easy to communicate with

5 listopada 2025
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

It’s awesome to hear you've had such a great experience with our team, Zohra. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.

All the best,
The AIPT Team.

Oceniono na 5 z 5

live chat with marc

marc was very helpful and fast with good replies

3 listopada 2025
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

Hi Grace,

Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.

Thanks again,
The AIPT Team

Oceniono na 5 z 5

samual clarified clear instruction to…

samual clarified clear instruction to me which was so helpful i now understand my assignment

3 listopada 2025
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Tammy. We can’t wait to see where your career in Health & Fitness takes you!

All the best,
The AIPT Team

Oceniono na 5 z 5

good staff

good staff. Great experience live being able todo it in my own time.

30 października 2025
Opinia niezależna
Logo The Australian Institute of Personal Trainers

Odpowiedź od The Australian Institute of Personal Trainers

Hi Denielle,

We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!

All the best,
The AIPT Team

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