My first visit to Agnew Volkswagen, as response to a product recall. I was immediately impressed with the surroundings, and the professionalism of the staff during my visit. Not to mention the wonder... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I had a brilliant experience dealing with the BMW sales manager Robbie. He was polite, friendly, and genuinely helpful from start to finish. Communication was great , he always kept me updated and not... Zobacz więcej
Reakcja na opinię
I honestly can’t say enough about Agnew and James who handled our sale. I needed to change car the same day, and James really went above and beyond to make it happen. I don’t remember ANY dealer tryin... Zobacz więcej
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Another service completed by the staff at Audi Titanic Quarter Belfast, amazing service From the moment you walk through the door, until you leave, friendly,welcoming, nothing is too much. The atmos... Zobacz więcej
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Informacje dotyczące firmy
O Agnew Group
Napisane przez firmę
Welcome to the official Trustpilot profile for Agnew.
We are a leading motor vehicle retailer group in Northern Ireland, whilst also being one of the UK’s top 25 franchised dealers.
Established in 1931, our reputation and wealth of experience is second to none with friendly and professional staff who are dedicated to providing an exceptional level of customer service.
We operate 12 dealerships around the Belfast and Portadown areas, representing seven prestigious manufacturer brands; Audi, BMW, Mercedes-Benz, MINI, Porsche, Volkswagen and Volvo.
Check out our dealership locations.
We also operate Agnew Leasing (Contract Hire & Leasing), Agnew Van Centre (Commercial Vehicles), Agnew Motability, TPS (VW Group Trade Parts), Agnew Repair Centre (Bodyshop), Agnew Trade Centre (Trade Auction Site), Agnew Car Buyer.
Plus, we offer a full range of manufacturer approved servicing and aftersales.
Dane kontaktowe
18 Boucher Way, BT12 6RE, Belfast, Zjednoczone Królestwo
- agnewcars.com
4,6
Doskonała
18 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 89% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Agnew Group
Hi Mr Dillon, thank you for taking the time to submit this great review and provide your positive feedback, we're delighted you were looked after well. Kind Regards Team Bavarian
Can't fault Issac Agnew VW Mallusk
Can't fault Issac Agnew VW Mallusk. Great efficient service.
24 października 2025
Odpowiedź od Agnew Group
Hi Mr Neill, thank you for the 5 star feedback. We hope to see you again in the future. Best regards, Agnew Volkswagen Mallusk
Professional and courteous
Subframe was corroded, They checked and are replacing for no cost, professional and courteous, great staff, thanks Mercedes
15 października 2025
Odpowiedź od Agnew Group
Thank you Laura for your review. We are pleased to hear all went smoothly. Kind Regards, Mercedes-Benz of Belfast.
Great service as usual from James
Great service as usual from James, always goes above and beyond to sort any issues that may arise. Friendly and accommodating
24 października 2025
Odpowiedź od Agnew Group
Hi Philip, thank you for the great comments. We will pass your kind words on to James, and we look forward to seeing you again in the future. Best regards, Agnew Volkswagen Mallusk
Fantastic after sales service
Fantastic after sales service. Car returned in pristine condition and full video of service provided. Special mention to Mr Eastwood for his outstanding customer service
23 października 2025
Odpowiedź od Agnew Group
Thank you Dr S for your review. Glad to read about your experience with the team and we will be sure to share your kind comments with them. Kind Regards, Mercedes-Benz of Portadown.
A great welcome
A good greeting on arrival.
Health check was completed very promptly. I liked the video of what was all checked.
24 października 2025
Odpowiedź od Agnew Group
Thank you Elaine for your 5 star review. We are pleased to read about your experience. Kind Regards, Mercedes-Benz of Belfast.
Yearly service
Express key drop off organised via text and had my car back in less than 3 hours.
24 października 2025
Odpowiedź od Agnew Group
Hi Patricia, thank you for the 5 stars. We are glad that you had a positive experience when visiting our service department and we hope to see you again in the future. Best regards, Agnew Volkswagen Belfast
Slickly executed service booking
The arrangements for the maintenance work were all implemented on time with no waiting. The work required was diagnosed and executed quickly.
19 października 2025
Odpowiedź od Agnew Group
Thank you for your feedback.
Excellent service and communication.
Excellent service and communication with Richard Mc Knight in the Services Dept. Problem resolved effectively. Valued the video of my car via Jim Morrow which leaves me feeling more secure in the vehicle in the time ahead. Overall first rate. GK
24 października 2025
Odpowiedź od Agnew Group
Hi, thank you for your 5-star feedback it is very much appreciated. We will pass on your kind words to Richard and Jim. Kind Regards
Very helpful atmosphere
Very helpful and welcome they are.very happy..Thank you all
23 października 2025
Odpowiedź od Agnew Group
Thank you Erol for your review. We really appreciate the feedback. Kind Regards, Mercedes-Benz of Belfast.
Customer service good all through…
Customer service good all through process. Kept informed as to status of work.
24 października 2025
Odpowiedź od Agnew Group
Thank you Karena for your review. We are pleased to hear all went well during your visit. Kind Regards, smart of Belfast.
Odpowiedź od Agnew Group
Hi John, thank you for the positive review. Best regards, Agnew Volkswagen Mallusk
I was able to work on my laptop in…
I was able to work on my laptop in comfortable conditions at the showroom while the car was being serviced. This was accompanied with a very welcome complimentary cup of tea and a snack.
24 października 2025
Odpowiedź od Agnew Group
Hi Michael, thank you for taking the time to submit this review and provide your positive feedback about the facilities at Bavarian BMW, we're delighted you were looked after well. Kind Regards Team Bavarian
Very good experinece car sorted…
Very good experinece car sorted promptly. Would use again
24 października 2025
Odpowiedź od Agnew Group
Hi Shane, thank you for taking the time to submit this review and provide your positive feedback, we're delighted you were looked after well. Kind Regards Team Bavarian
Ordering a new car
Ordering a new car, after a telephone conversation & a test drive, by staff member, Dinah Rourke, was a seamless, stress free experience. Dinah knows her Audi's. She encouraged me to try an automatic & she was correct in all of her advice. The test drive I had with Dinah, sealed the deal. The admin was handled quickly & professionally. The new Audi A3 S Line, is a dream to drive. Dinah even took the time to set up my Audi App & Dashboard. I am delighted with my experience & also my new car. Thank you Dinah.
21 października 2025
Odpowiedź od Agnew Group
Thank you for your review and custom, we will pass on our thanks to Dinah.
Good range of vehicles & excellent showroom
Good range of vehicles, great quality showroom, very attentive staff. Jonathan was excellent to deal with, made the buying experience easy and enjoyable and could not have been more helpful.
23 października 2025
Odpowiedź od Agnew Group
Thank you for your review and custom Trevor.
Odpowiedź od Agnew Group
Hi John, thank you for taking the time to submit this review and provide your positive feedback, we're delighted you were looked after well. Kind Regards Team Bavarian
I Rs3 Audiwas very happy with the service Audi…
I was very happy with the service Audi got me sorted very quick "
22 października 2025
Odpowiedź od Agnew Group
Thank you for your feedback Mr Young.
I have an issue with my car and still…
I have an issue with my car and still not heard back.
23 października 2025
Odpowiedź od Agnew Group
Please contact a member of our CRM team on 02890380000 who will be happy to assist.
Odpowiedź od Agnew Group
Thank you for the great comments Nigel. We're delighted to hear that you had a great experience and we will pass your kind words on to the service team. Best regards, Agnew Volkswagen Belfast
Doświadczenie Trustpilot
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