My first visit to Agnew Volkswagen, as response to a product recall. I was immediately impressed with the surroundings, and the professionalism of the staff during my visit. Not to mention the wonder... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a brilliant experience dealing with the BMW sales manager Robbie. He was polite, friendly, and genuinely helpful from start to finish. Communication was great , he always kept me updated and not... Zobacz więcej
Reakcja na opinię
I honestly can’t say enough about Agnew and James who handled our sale. I needed to change car the same day, and James really went above and beyond to make it happen. I don’t remember ANY dealer tryin... Zobacz więcej
Reakcja na opinię
Another service completed by the staff at Audi Titanic Quarter Belfast, amazing service From the moment you walk through the door, until you leave, friendly,welcoming, nothing is too much. The atmos... Zobacz więcej
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Informacje dotyczące firmy
O Agnew Group
Napisane przez firmę
Welcome to the official Trustpilot profile for Agnew.
We are a leading motor vehicle retailer group in Northern Ireland, whilst also being one of the UK’s top 25 franchised dealers.
Established in 1931, our reputation and wealth of experience is second to none with friendly and professional staff who are dedicated to providing an exceptional level of customer service.
We operate 12 dealerships around the Belfast and Portadown areas, representing seven prestigious manufacturer brands; Audi, BMW, Mercedes-Benz, MINI, Porsche, Volkswagen and Volvo.
Check out our dealership locations.
We also operate Agnew Leasing (Contract Hire & Leasing), Agnew Van Centre (Commercial Vehicles), Agnew Motability, TPS (VW Group Trade Parts), Agnew Repair Centre (Bodyshop), Agnew Trade Centre (Trade Auction Site), Agnew Car Buyer.
Plus, we offer a full range of manufacturer approved servicing and aftersales.
Dane kontaktowe
18 Boucher Way, BT12 6RE, Belfast, Zjednoczone Królestwo
- agnewcars.com
4,6
Doskonała
18 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 89% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The staff are friendly
The staff are friendly, welcoming and explain everything that will be done. Complimentary wash added. A video of the full check was also emailed to me, advising me of what will need done in the next months.
14 października 2025
Odpowiedź od Agnew Group
Thank you for you visit and review Ruth.
Mercedes staff need to be honest and…
Mercedes staff need to be honest and helpful i would like to speak someone in a senior position in service at Boucher Road Belfast My tel no is 07836797850 thanking you john Mc Elwaine
21 października 2025
Odpowiedź od Agnew Group
Thank you Mr McElwaine for your review. We appreciate you taking the time to leave your feedback and we will review this with our Service Team. Kind Regards, Mercedes-Benz of Belfast.
Store person and motability advisor…
Store person and motability advisor very helpful and professional
21 października 2025
Odpowiedź od Agnew Group
Thank you for the five star review, we're glad everything went well for you.
Odpowiedź od Agnew Group
Thank you Christina for your 5 star review. We are pleased to read about your experience. Kind Regards, Mercedes-Benz of Belfast.
Service delivered in a timely manner
Service delivered in a timely manner, additional work requirements well communicated and friendly staff!
21 października 2025
Odpowiedź od Agnew Group
Hi Mrs Guerin, thank you for the 5 star feedback. We look forward to seeing you again in the future. Best regards, Agnew Volkswagen Belfast
Odpowiedź od Agnew Group
Thank you Mr Matiichuk for your review. We really appreciate the feedback. Kind Regards, Mercedes-Benz of Portadown.
I enjoyed my experience with Volkswagen…
I enjoyed my experience with Volkswagen mallusk. I got a service on my car today and thought it was well done. Paperwork gave me all information I needed and very informative. Jamie especially was amazing. He is a very kind and helpful man and enjoyed my experience with him. Can’t fault him at all.
I was told my car was cleaned and hoovered and when I went out it wasn’t. I went back into Jamie just to let him know… I wasn’t too worried about it. He ensured that someone very quickly took care of this issue and ensured I was looked after and was very apologetic.
Cannot fault Jamie I really couldn’t praise him anymore.
20 października 2025
Odpowiedź od Agnew Group
Hi Ms Stewart-conway. It is great to receive such positive feedback regarding our staff and processes, and we will be happy to pass these on to Jamie and the team. We look forward to seeing you again in the future. Best regards, Agnew Volkswagen Mallusk
Great experience
Very easy to book, pleasant staff who kept me informed each step of the way, comfortable area in which I could work whilst my car was having the work done
20 października 2025
Odpowiedź od Agnew Group
Hi Mr Ashe, thank you for taking the time to submit this review and provide your positive feedback, we're delighted you were looked after well. Kind Regards Team Bavarian
Great service as always
20 października 2025
Opinia niezależna
Odpowiedź od Agnew Group
Thank you for your 5 star review and comments Roslyn, from all the team at Agnew Repair Centre.
Fast and efficient .
20 października 2025
Odpowiedź od Agnew Group
Hi Mr Damian, thank you so much for your review and positive feedback, it's always a pleasure to welcome you to Bavarian. Kind Regards
Always so easy and reliable!
My 3rd time purchasing a car of VW Mallusk, always a pleasure!
17 października 2025
Opinia niezależna
Odpowiedź od Agnew Group
Hi Emma, thank you for the 5 stars and your continued loyalty. We appreciate the business and look forward to seeing you again soon. Enjoy your new car! Best regards, Agnew Volkswagen Mallusk
Odpowiedź od Agnew Group
Hi Wendy, thank you so much for your review and positive feedback, it's always a pleasure to welcome you to Bavarian. Kind Regards Team Bavarian
Bought a used car from Ben who gave 5 star experience
Bought a used car from Ben who from the moment I walked into the showroom was first class. In the 25 years I have been buying cars this by far is the best experience I have had. Ben went above and beyond so I could not be more satisfied with the experience.
17 października 2025
Opinia niezależna
Odpowiedź od Agnew Group
Hi Ultan, We’re thrilled that Ben was able to go above and beyond to make it a smooth and memorable process. We hope you enjoy your new BMW. Kind Regards, Bavarian BMW
Very professional
Very professional, efficient and attentive staff. Would highly recommend.
19 października 2025
Odpowiedź od Agnew Group
Thank you for your review.
Friendly staff
Friendly staff, great service.
Bonus...my car came back clean inside and out.
19 października 2025
Odpowiedź od Agnew Group
Thank you.
Excellent service and the face to face…
Excellent service and the face to face experience with my representative Aaron he was so helpful and he was very excellent to talk to thank you
14 października 2025
Odpowiedź od Agnew Group
Thank you Mr Shields.
Great experience at Bavarian BMW.
From start to finish the experience with Bavarian was exceptional. From our first meeting with Chris McVeigh, we were looked after with both professionalism and care, and Chris worked through any issues with our finance to ensure the car was ready for collection at a time that suited us. As well as a beautiful bunch of flowers, Chris has also been available to look after us post purchase.
27 września 2025
Odpowiedź od Agnew Group
Hi Karen, Thank you so much for the wonderful feedback! We're delighted to hear your experience with Bavarian was exceptional from start to finish. Chris McVeigh always goes the extra mile, and it's great to know he was able to look after you so well. Kind Regards, Bavarian BMW
My Service Advisor
My Service Advisor, Darren, was most helpful. He explained the work required and kept me well informed how things were progressing over the day and when my car would be ready for collection.
8 października 2025
Odpowiedź od Agnew Group
Hi Gareth, thank you so much for your review and positive feedback about Darren, it's always a pleasure to welcome you to Bavarian. Kind Regards
Very satisfied with the annual service…
Very satisfied with the annual service of my BMW Z4.
Nothing more than I have come to expect over the past five years of servicing at Bavarian Boucher Road Belfast. Reception staff professional courteous and informative.
Work performed as described and to good effect. On collection car had been washed and hoovered making my overall experience entirely satisfactory.
19 października 2025
Odpowiedź od Agnew Group
Hi Mrs Curlis, thank you so much for your review and positive feedback, it's always a pleasure to welcome you and your Z4 to Bavarian. Kind Regards
Doświadczenie Trustpilot
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