Age Partnership Recenzje 

9629
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

If there were more than 5 stars I would give them. The initial process was made so easy by actually talking to a human being - Andrew Lea. All through the process the staff kept in touch with me, upda... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is the second time I have used the services of this company. I cannot recommend them highly enough. Very professional in their approach, very helpful and explained all my options clearly.

Oceniono na 4 z 5

Thay where polite and helpful no pushy sales just advised us on what we could do and explained all avenues we could go and how much each one cost so w could make informed decisions.

Reakcja na opinię

Oceniono na 5 z 5

The process of the initial discussion was professional, and also vey personal to our needs. It was a step by step approach checking each way that we understood what we were doing. The paper work sent... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Fundusz emerytalny

O Age Partnership

Napisane przez firmę

At Age Partnership, we believe that people who are at, or approaching, retirement deserve to get the best out of life. Based in Leeds, West Yorkshire, we have tailored a range of financial solutions specifically for the over 50s. Every single one of the services we provide is designed to help current, and soon-to-be, retirees make the most of their finances. Equity Release, Pension Income, Mortgages and more... Rest assured, with all of our services we're happy to have a no obligation chat, helping you to understand all of your options without any obligation. We have dedicated Pension Income and Equity Release advisors that will take your credentials, circumstances and financial situation into account before presenting a range of options tailored to your needs. We also have a team of specialists across our departments who are there to help and assist our customers in any way they can. Operating with your best interests at heart, we will offer completely honest advice. See how much equity you may be able to release >

Why Choose Age Partnership?

Napisane przez firmę

Equity Release
Equity release advice covering a range of leading lenders, including access to exclusive and preferential plans that are not typically available by going direct.
Retirement Income Service
A Retirement Income Service that is specially designed to help you get the best income from your pension savings.
Lasting Power of Attorney
A Lasting Power of Attorney service to give you and your family peace of mind and protection for the future.
Mortgages
We pride ourselves on being mortgage specialists for the over 50’s. However, we can help customers at any age and stage in life - whether you are looking to get a better deal on your current mortgage, raise money on a property you already own or simply want to get on the property ladder.

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

10 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(9629)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 177

Napisz recenzję
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Oceniono na 5 z 5

Kind helpful

Kind helpful

13 listopada 2025
Logo Age Partnership

Odpowiedź od Age Partnership

Good afternoon,

Thank you for taking the time to leave us a review. If you need anything further from us, please don't hesitate to get in touch.

Many thanks,
Sophie
Marketing Executive

Oceniono na 5 z 5

Helpfully with the process

Helpfully with the process

13 listopada 2025
Logo Age Partnership

Odpowiedź od Age Partnership

Good afternoon,

Thank you for your comments! We are happy to hear how helpful you found our service.

Many thanks,
Sophie
Marketing Executive

Oceniono na 5 z 5

Total Professionalism…

Both my wife and I totally appreciate the time taken to explain the intricacies of Equity Release in a manner which we were fully able to understand.
We are impressed at being kept fully informed through the whole process and, indeed, at the manner and speed in which our application was handled.
Thanks go to all the team involved.

17 listopada 2025
Opinia niezależna
Logo Age Partnership

Odpowiedź od Age Partnership

Good afternoon,

Thank you so much for your wonderful 5-star review. We’re delighted to hear that both you and your wife felt fully supported and well-informed throughout the Equity Release process. Taking the time to explain everything clearly is something we pride ourselves on, so it’s lovely to know it made a difference.

We’re also thrilled that you were happy with the communication, speed, and overall handling of your application - it’s been a pleasure to assist you.

Many thanks,
Sophie
Marketing Executive

Oceniono na 5 z 5

I would give 200% credit to very nice…

I would give 200% credit to very nice staff who give loads advice they were very patient in everything that was asked would fully recommend

16 listopada 2025
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

We really appreciate you taking the time to leave us a review and are happy to hear that our team made such a positive impression.

Many thanks,
Sophie
Marketing Executive

Oceniono na 4 z 5

Clear concise Advice given

Clear concise Advice given, usually best rates given with my annuity, everything covered by the agent that I dealt with. S Deighton

13 listopada 2025
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

Thank you for your 5-star review! We’re delighted to hear that you found our advice clear and concise, and that we were able to secure competitive rates for your annuity. It’s great to know that your agent covered everything thoroughly and made the process smooth for you.

Many thanks,
Sophie
Marketing Executive

Oceniono na 5 z 5

Great service by everyone involved in…

Great service by everyone involved in setting up my pension needs.

13 listopada 2025
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

Thank you for comments. We're glad to hear you had a great experience and that our team was able to support you with your pension needs. If you ever need further assistance, we're always here to help.

Many thanks,
Sophie
Marketing Executive

Oceniono na 5 z 5

Great professional and friendly service

The attention to detail in trying to find the best solution for us, by both Amy and Louise has been incredible.
The offers made to us were the best possible and the service has been exceptionally professional and friendly

14 listopada 2025
Logo Age Partnership

Odpowiedź od Age Partnership

Good afternoon,

Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience.

Many thanks
Sophie
Marketing Executive

Oceniono na 5 z 5

Effective and organised

All contacts professionally focussed, on time and courteous.

13 listopada 2025
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

Thank you for your 5-star review! We’re delighted to hear you found our service effective, organised, and professional. It’s great to know our team’s punctuality and courteous approach made a positive impression.

Kind regards,
Sophie
Marketing Executive

Oceniono na 5 z 5

Application for Lifetime mortgage

I cannot thank Laura Drybala for her first class service. Right from the start she was friendly but very professional and business like.
She advised me and explained everything to me with absolute clarity and I had no doubts about continuing with my application for a Lifetime mortgage at the end of our call.
Thank you so much Laura for your 5 star service.

2 października 2025
Opinia niezależna
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

Thank you so much for your wonderful feedback! We’re delighted to hear that Laura provided you with such friendly, professional, and clear guidance throughout your Lifetime Mortgage application. She will be thrilled to know her support made such a positive difference. We truly appreciate you taking the time to share your experience.

Many thanks,
Sophie
Marketing Executive

Oceniono na 5 z 5

Excellent service

A very straightforward experience. we have dealt with this company before and the standard of service remains excellent. Friendly and informative with each stage of the process handled efficiently.

10 października 2025
Opinia niezależna
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

Thank you so much for your kind words and for returning to us! We’re delighted to hear that your experience was smooth and that our team continues to meet your expectations. It’s always a pleasure to assist you.

Many thanks,
Sophie
Marketing Executive

Oceniono na 5 z 5

Gordon and the admin team were helpful…

Gordon and the admin team were helpful and efficient. Thanks.

28 października 2025
Logo Age Partnership

Odpowiedź od Age Partnership

Good afternoon,

Thank you so much for your 5-star review! We're delighted to hear that Gordon and our admin team were able to assist you efficiently.

Many thanks
Sophie
Marketing Executive

Oceniono na 5 z 5

Pleasant natured and explains…

Pleasant natured and explains everything in full detail about your policy. Calm and relaxing can take your time when not understanding a situation.

31 października 2025
Logo Age Partnership

Odpowiedź od Age Partnership

Good afternoon,

Thank you so much for your kind words! We’re delighted to hear that you found the experience calm, clear, and informative. Taking the time to ensure everything is fully explained is very important to us, and it’s great to know that made a difference for you. We truly appreciate your feedback.

Many thanks,
Sophie
Marketing Executive

Oceniono na 1 z 5

After taking to 2 of their specialists they informed me that they don't do retirement planning.

First line of their correspondence. "Get the most from your pension and find the right retirement plan for you". After taking to 2 of their specialists they informed me that they don't do retirement planning.

31 października 2025
Opinia niezależna
Logo Age Partnership

Odpowiedź od Age Partnership

Good afternoon,

Thank you for your comments and I am sorry to hear of your experience with us.

In order for me to look into this, please email marketing@agepartnership.com with your client reference or postcode.

Many thanks,
Sophie
Marketing Executive

Oceniono na 5 z 5

Speed and efficiency

Jill Smith was very attentive to our needs and requirements and acted quickly and efficiently to find the plan that best suited us. We are very grateful for everything she did for us.

1 września 2025
Opinia niezależna
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

Thank you so much for your wonderful feedback! We’re delighted to hear that Jill was able to provide attentive and efficient service in finding the right plan for you.

Many thanks,
Sophie
Marketing Executive

Oceniono na 3 z 5

I was expecting questions but

I was expecting questions but, in spite of the fact the man I spoke to was very polite and informative, it felt like a means test. I was just looking to release some cash to enjoy my retirement but he made me feel that I didn't need it.

13 października 2025
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

Thank you for your comments. It's important that we take the time to fully understand your circumstances to understand if equity release is right for you and we appreciate that this can be a relatively lengthy process. We are happy to hear that our advisor was polite and informative.

Many thanks,
Sophie
Marketing Executive

Oceniono na 5 z 5

Miranda Harrison has been amazing

Miranda Harrison has been amazing. Attentive, professional and extremely helpful. She always did exactly what she promised to do which is unusual these days!
NEST were appalling but Miranda got it all sorted for me. Thanks Miranda

3 października 2025
Logo Age Partnership

Odpowiedź od Age Partnership

Thanks for sharing your feedback and for your lovely review. It's great to hear that Miranda has done such a good job.

Many Thanks
Sophie
Marketing Executive

Oceniono na 5 z 5

Very helpful and human

Very helpful and human, patient and very informative
Thank you

11 października 2025
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

We're really glad to hear you found the experience helpful and informative. It was a pleasure assisting you!

Many thanks
Sophie
Marketing Executive

Oceniono na 4 z 5

Age Partnership's initial consultation was excellent but let down by their Legal agents, Equilaw!

Age Partnership's initial consultation and support was excellent; faultless in their empathy and understanding of our needs. However this was unfortunately marred by the sloppy and unhelpful nature of the Law providers they recommended, Equilaw. We would NOT recommend them at all! If Age Partnership recommend them then please do not enter into a contract for them to act on your behalf dealing with your legal affairs. They were terrible; failed to take messages to the designated account manager if they were absent; failed to act on our requests for them to return our calls; failed to update us periodically with progress of our equity release; poor customer relations completely and would advise you to consider dealing with another company if these were offered to you. Think seriously about allowing Age Partnership to recommend Equilaw. We had a number of problemsl; they charge a colossal amount in fees; as much as Age did for their introduction and fees which is ludicrous for the amount of work they did and even more unacceptable for the extremely poor service received from them without an apology either verbally or in writing! Totally unacceptable, unprofessional legal work without keeping their clients (US!) informed. Be warned!

1 września 2025
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience with the legal firm recommended to you did not meet your expectations. While the law firm operates independently from Age Partnership, we fully appreciate how frustrating this must have been and understand that it affected your overall experience.

However, we do appreciate your kind words about our initial consultation and support — we’re really pleased to hear you felt our team showed empathy and understanding throughout that stage of the process.

Many thanks,
Sophie
Marketing Executive

Oceniono na 4 z 5

Age Partnership Pension

My initial contract was with Harry who explained the process of deciding what companies could help me make my decision, I was kept informed of what products were available to me so I could make my decision. I then dealt with Emily who took over my case , again she was very helpful & again kept me fully up to date with the progress of my situation. When everything was in place & the decision was made Emily emailed every time something happened.
Many thanks to all involved.

24 czerwca 2025
Logo Age Partnership

Odpowiedź od Age Partnership

Good afternoon,

Thank you for taking the time to share your experience! We’re really pleased to hear that both Harry and Emily were able to guide you through the process and keep you well-informed at every stage. Many thanks again for choosing us!

Sophie
Marketing Executive

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