Age Partnership Recenzje 

9628
•
Wynik TrustScore: 4.5 na 5

4,7

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

If there were more than 5 stars I would give them. The initial process was made so easy by actually talking to a human being - Andrew Lea. All through the process the staff kept in touch with me, upda... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is the second time I have used the services of this company. I cannot recommend them highly enough. Very professional in their approach, very helpful and explained all my options clearly.

Oceniono na 4 z 5

Thay where polite and helpful no pushy sales just advised us on what we could do and explained all avenues we could go and how much each one cost so w could make informed decisions.

Reakcja na opinię

Oceniono na 5 z 5

The process of the initial discussion was professional, and also vey personal to our needs. It was a step by step approach checking each way that we understood what we were doing. The paper work sent... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Fundusz emerytalny

O Age Partnership

Napisane przez firmę

At Age Partnership, we believe that people who are at, or approaching, retirement deserve to get the best out of life. Based in Leeds, West Yorkshire, we have tailored a range of financial solutions specifically for the over 50s. Every single one of the services we provide is designed to help current, and soon-to-be, retirees make the most of their finances. Equity Release, Pension Income, Mortgages and more... Rest assured, with all of our services we're happy to have a no obligation chat, helping you to understand all of your options without any obligation. We have dedicated Pension Income and Equity Release advisors that will take your credentials, circumstances and financial situation into account before presenting a range of options tailored to your needs. We also have a team of specialists across our departments who are there to help and assist our customers in any way they can. Operating with your best interests at heart, we will offer completely honest advice. See how much equity you may be able to release >

Why Choose Age Partnership?

Napisane przez firmę

Equity Release
Equity release advice covering a range of leading lenders, including access to exclusive and preferential plans that are not typically available by going direct.
Retirement Income Service
A Retirement Income Service that is specially designed to help you get the best income from your pension savings.
Lasting Power of Attorney
A Lasting Power of Attorney service to give you and your family peace of mind and protection for the future.
Mortgages
We pride ourselves on being mortgage specialists for the over 50’s. However, we can help customers at any age and stage in life - whether you are looking to get a better deal on your current mortgage, raise money on a property you already own or simply want to get on the property ladder.

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

10 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(9628)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 176

Napisz recenzję
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Oceniono na 1 z 5

Non Solicited Approach!

Had a mail shot, complete with glossy brochure and letter, sent to a random name at my address. As I’ve been at my address for MANY years, I opened it.
Thanking me (wrong name), for my equity release enquiry on 28th May, complete with a customer ID number, (I have never enquired), stating my age, (which was also an incorrect guess).
What a disgusting piece of marketing. I don’t like this approach at all. I opened the letter in case our address was being used for some kind of fraudulent practice.
I emailed my complaint, but of course had no response. Wouldn’t go near a company who does this. I genuinely thought that someone was using my address for fraudulent business.

2 czerwca 2026
Opinia niezależna
Logo Age Partnership

Odpowiedź od Age Partnership

Thank you for your review. I am very sorry to hear about your experience and the concern this mailing caused.

I completely understand why receiving a letter referring to an enquiry you did not make would be alarming. Please accept our sincere apologies for the distress and inconvenience this caused.

We take matters like this very seriously, particularly where there is any concern that personal details or an address may have been used incorrectly. This is certainly not the experience we want anyone to have. I am also sorry to hear that you did not receive a response to your email complaint, as we would always aim to acknowledge and investigate concerns of this nature promptly.

If you are willing, we would appreciate the opportunity to look into this further and understand what happened. Please contact us directly at marketing@agepartnership.com so we can investigate your concerns fully and ensure your address details are handled appropriately going forward.

Thank you for bringing this to our attention.

Kind regards
Rachel

Oceniono na 5 z 5

Luke Mudway

Luke was very professional polite and helpful throughout, altogether made the whole process painless - top marks

5 czerwca 2026
Logo Age Partnership

Odpowiedź od Age Partnership

Thank you for your kind review. We’re delighted to hear Luke was professional, polite and helpful throughout, and that he made the process feel painless. We really appreciate your feedback.

Many thanks
Rachel

Oceniono na 5 z 5

Sorting private pension

Sorting private pension - Excellent Service. Knowledgeable, great assistance, advice where necessary. Friendly, informative, and excellent communication. Highly recommended.

5 czerwca 2026
Logo Age Partnership

Odpowiedź od Age Partnership

Thank you for your kind review. We’re pleased to hear that you found our service excellent. It’s great to know we were able to provide support and advice where needed when sorting your private pension. We really appreciate your recommendation and feedback.

Many thanks
Rachel

Oceniono na 5 z 5

Thank you to Lana who was very…

Thank you to Lana who was very professional and explained the process to me . Nothing was rushed . From start to finish everything went smoothly . I was kept informed throughout and received the funds on the day they stated . Thank you Age Partnership

1 czerwca 2026
Opinia niezależna
Logo Age Partnership

Odpowiedź od Age Partnership

Many thanks for your kind review, we really appreciate your feedback. We’re so pleased to hear that Lana explained everything clearly and that the process went smoothly from start to finish.

Many thanks
Rachel

Oceniono na 5 z 5

My client experience was first class…

My client experience was first class excellent knowledge from my advisor and very timely on calls snd administration I would recommend the service .

29 maja 2026
Logo Age Partnership

Odpowiedź od Age Partnership

Thank you so much for your kind feedback. We’re delighted to hear that you had a first-class experience and that your adviser’s knowledge and timely support throughout the process made such a positive impression.

Many thanks
Rachel

Oceniono na 2 z 5

A one pound error in the documentation…

A one pound error in the documentation offer means more delays and we are still waiting for correction documentation - the original offer was signed and returned in the envelope provided to meet the evening collection time on 14 May 2026. Very frustrating!

27 maja 2026
Opinia niezależna
Logo Age Partnership

Odpowiedź od Age Partnership

Good afternoon. Thank you for bringing this to our attention. I’m sorry for the frustration and delay this has caused, especially as you acted promptly to meet the collection deadline.

I will raise this as a priority with a senior member of the team, who will investigate the status of the corrected documentation. A member of our team will then be in touch to provide you with an update.

Please accept our apologies for the delays and inconvenience caused, and thank you for your patience while we work to resolve this.

Rachel

Oceniono na 5 z 5

My call to money helper

Understanding a lot more of the annuity products that are available, thank you for the knowledge of the staff who helped me.

26 maja 2026
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning. Many thanks for your kind review. We’re pleased our team could help you better understand the annuity products available.

If you ever need further support in the future, we’re always here to help.

Many thanks
Rachel

Oceniono na 5 z 5

They were very professional from start…

They were very professional from start to end . They kept me informed all the way throughout the process

19 maja 2026
Logo Age Partnership

Odpowiedź od Age Partnership

Thank you very much for your kind review. We are delighted to hear that you found our service professional from start to finish and that you felt well informed throughout the process.

Providing clear communication and a professional service is very important to us, so your feedback is greatly appreciated.

Many thanks
Rachel

Oceniono na 5 z 5

From the first time I spoke to my…

From the first time I spoke to my advisor Paul, I felt at ease. The whole process was smooth and professional. I was kept informed at every stage. I cannot believe how quick the whole process has been.

20 maja 2026
Opinia niezależna
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

Thank you for your lovely review. It’s wonderful to hear that you felt at ease from your very first conversation with Paul, and that the whole process felt smooth and professional throughout.

We’re especially pleased that you were kept informed at every stage and that the speed of the process exceeded your expectations.

If you ever need further support in the future, we’re always here to help.

Many thanks
Sophie
Marketing Executive

Oceniono na 2 z 5

i found you to demanding to realise…

i found you to demanding to realise money thats mine

10 czerwca 2025
Logo Age Partnership

Odpowiedź od Age Partnership

Good afternoon,

Thank you for sharing your feedback. I’m sorry to hear that the experience felt demanding — that’s never how we want our customers to feel.

There are a number of checks that we must complete to ensure the money is released safely and correctly. These steps can sometimes feel intrusive, but they’re in place to protect you and make sure everything is handled securely.

We appreciate you taking the time to let us know how the process felt from your side.

Many thanks
Sophie
Marketing Executive

Oceniono na 5 z 5

The process was a bit complicated to…

The process was a bit complicated to start with but my case manager Marli Allen, was very good at patiently explaining it all to me multiple times. In the end I was happy with the outcome. I would recommend that anyone thinking of equity release finds out everything they can about it before going ahead.
Equilaw were very good and not to pushy.

11 maja 2026
Opinia niezależna
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

Thank you for taking the time to share your experience. We’re really pleased to hear that, despite the process feeling a little complicated at first, Marli was able to support you with patience and clear explanations throughout. It’s great to know that you felt confident and happy with the final outcome.

Your advice about taking the time to fully understand equity release is absolutely sound, and we’re glad you felt well‑informed every step of the way.

If you ever need further guidance in the future, we’re always here to help.

Many thanks
Sophie
Marketing Executive

Oceniono na 5 z 5

Professional support

Clear and concise comms. Excellent guidance thru the application and funding process

29 kwietnia 2026
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

Thank you for your review. We’re happy to hear that you had such a positive experience with us. We appreciate you sharing your feedback.

Many thanks
Sophie
Marketing Executive

Oceniono na 5 z 5

Very helpful

Craig Gauld was extremely helpful caring and informative .

11 maja 2026
Opinia niezależna
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

Thank you for your review. We’re so pleased to hear that you found the service helpful, and it’s fantastic to know that Craig’s caring and informative approach made such a positive difference to your experience.

Many thanks
Sophie
Marketing Executive

Oceniono na 5 z 5

Great help with my pension

Great help , kept informed during the whole process and very satisfied with the result.

Thanks & a job well done

6 maja 2026
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

Thank you for your 5‑star review. We’re very pleased to hear that you found the support with your pension helpful and that you were kept well informed throughout the process. It’s wonderful to know you’re satisfied with the outcome. Thank you for your kind feedback.

Many thanks
Sophie
Marketing Executive

Oceniono na 5 z 5

Life time mortgage experience

I was impressed by all the staff I talked to at age partnership they went above and beyond all my expectations keeping in touch at all time with updates and how things were progressing would recommend age partnership to anyone who wants reassurance through their experience with them many thanks to all staff

29 kwietnia 2026
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

Thank you for leaving us a review. We’re delighted to hear that your lifetime mortgage experience was so positive and that the team went above and beyond your expectations.

Many thanks
Sophie
Marketing Executive

Oceniono na 5 z 5

A reassuring helping hand.

From the very beginning of the process the Staff were most helpful. It was as if they were aware that I was apprehensive and went out of their way, without making me feel that I was an idiot, to ensure that I understood every step of the process. There was no "hard sell" just a desire to ensure that I knew what I was doing and what the ramifications were.

4 maja 2026
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

Thank you for your 5‑star review. We’re very pleased to hear that you found the process reassuring and that the team were able to support you from the very beginning. It’s especially encouraging to know that they took the time to explain each step clearly and ensured you felt confident and informed throughout, without any pressure or “hard sell”. Thank you for taking the time to share your feedback.

Many thanks,
Sophie
Marketing Executive

Oceniono na 5 z 5

Excellent service

Excellent service. There was always someone to help and advise us.

29 kwietnia 2026
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

We’re pleased to hear you received excellent service and always had someone available to support and advise you. Your feedback is greatly appreciated.

Many thanks
Sophie
Marketing Executive

Oceniono na 5 z 5

The support and assistance provided was…

The support and assistance provided was very good - always willing to ‘go the extra mile’

29 kwietnia 2026
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

Thank you for your review. We are very pleased to hear that you received such a high standard of support and that the team were consistently willing to go the extra mile. Your feedback is greatly appreciated, and we are grateful that you took the time to share your experience.

Many thanks
Sophie
Marketing Executive

Oceniono na 5 z 5

Great people to deal with

Great people to deal with, helpful and supportive.

29 kwietnia 2026
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

Thank you for your 5‑star review. We are happy to hear that you found the team helpful and supportive throughout your experience. Providing clear guidance and a high standard of service is extremely important to us, and your feedback is greatly appreciated. Thank you for taking the time to share it.

Many thanks
Sophie
Marketing Executive

Oceniono na 5 z 5

Explained everything thoroughly taking…

Explained everything thoroughly taking time to check I understood all the information. Very chatty and friendly

22 kwietnia 2026
Logo Age Partnership

Odpowiedź od Age Partnership

Good morning,

Thank you for your 5‑star review. We are pleased to hear our team explained everything clearly, took the time to ensure you understood the information, and made the experience friendly and reassuring.

Many thanks
Sophie
Marketing Executive

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