We had booked a glacier tour months ago. The day before departure and on the day itself, we checked to see if it was still going ahead (weather conditions could sometimes have an impact, which is why... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have done 2 tours and can't recommend them enough. Northern lights our guide was brilliant, knew his stuff providing plenty of info and made an extremely cold night where you just have to wait arou... Zobacz więcej
Absolute garbage for customer service. The tour guide dismissed us and said to contact customer service who was also less than helpful. No refunds. PERIOD. $16160 ISK gone. 🖕🏼
Reakcja na opinię
This was an absolutely unbelievable experience made 100 times better by our incredible guide Gunn. She truly went above and beyond to show us everything we could’ve asked for and more (PUFFINS!) She... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Arctic Adventures is an adventure tour operator based in Iceland offering various activity tours around Iceland. Established in 1983, we specialize in hiking, rafting, snorkeling, snowmobiling and much more. We are a local Icelandic tour operator and o...
Dane kontaktowe
Skutuvogur 2, 104, Reykjavík, Islandia
- +3545627000
- info@adventures.is
- adventures.is
2,7
Słaba
167 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
River Rafting with Arctic Rafting
I booked an afternoon of river fun rafting with Arctic Rafting. I was on a cruise ship that arrived into Reykjavik at 1200 and was picked up at the port. The process was smooth and the bus driver very friendly. It was over an hour to get to the Arctic Rafting Centre, but the hosts were brilliant, almost all kit is provided - if you have a rash vest then take one - and I waterproofed my phone for a small fee, which meant I could take pictures. The event itself was fun and about the right length. There was time for a beer and hot tub afterwards before I was taken back to port. Great people, very friendly, would definitely recommend if you are visiting Iceland
5 września 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear CHC,
Thank you for this wonderful review. We are very happy to know you had a great time. Thank you for sharing your experience with us and the community. We can't wait for you to come back and have another great adventure!
Warm wishes from Iceland.
Really fun and interesting experience on the glacier
Really well organised walk on the glacier with a very interesting and fun guide, Thomas, who clearly had a lot of experience. I would recommend this tour to anybody who would like to walk on and learn more about glaciers.
11 września 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear Francesca,
Thank you so much for taking the time to share this 5-star review with our team! We are happy you have enjoyed your time with us and our amazing guide Thomas. We hope to have you back soon so we could explore more of Iceland together!
Greetings from Iceland.
Recommended!
A very nice tour company in Iceland. Tour guides are very professional & gave very in-depth insights, but at the same time it does not feel like going to history classes. Recommended!
6 września 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear Nathaniel,
Thanks a lot for taking the time to leave us this wonderful review. We are delighted to hear the tour went smoothly for you. A special thank you for all of the amazing compliments to our guides. They will be absolutely delighted to read this!
It means the world to us that you have chosen to book an experience with our team. We are looking forward to seeing you again on one of our tours sometime in the near future!
Warm wishes from Iceland.
We have loved the tour!
We have loved the tour. The guide was very cool and good informed. She told us a lot of interesting things of Iceland. She spoke a lot on the tour, which makes the tour more pleasant.
1 września 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear Claudia,
Thank you so much for your feedback! We are really glad you enjoyed the tour. A special thank you for mentioning and complimenting our amazing guide. We are sure she will be very happy to read your review.
Looking forward to your next visit. Let's explore more of Iceland together!
Warm wishes from Iceland.
Bella esperienza
Bella esperienza, pensavo alla solita escursione turistica invece i ragazzi sono bravi e competenti. Il ghiacciaio ovviamente non viene scalato ma si sale su una delle lingue ma è sufficiente per una bellissima esperienza. La rifarei.
22 sierpnia 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear Pietro,
Thank you so much for taking the time to share this 5-star review with our team! We are happy you have enjoyed your time with us. We hope to have you back soon so we could explore more of Iceland together!
Greetings from Iceland.
Good fun in the snowmobile
14 sierpnia 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear Amy,
Thanks a lot for taking the time to share your feedback. We are glad to know you had a great time with us. We hope to have you back soon for more memorable adventures!
Warm wishes from Iceland.
Very bad experience
11 sierpnia 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear Islam,
Thank you so much for taking time to share your feedback. We are always striving to imporve our products and services therefore we kindly ask you to send us more details on what exactly went wrong. Please send us your feedback to info@adventures.is
We are looking forward to hearing from you.
Great trip and a great guide.
Great trip and a great guide.
Highly recommended
9 sierpnia 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear Richard,
Thank you for this wonderful review. We are very happy to know you had a great time. Thank you for sharing your experience with us and the community. We can't wait for you to come back and have another great adventure!
Warm wishes from Iceland.
A country's worth of adventures packing into 8 days!
My wife and I took part in Arctic Adventures' 8-day Heavy Hitter tour; and it was amazing! Every day brought something incredible to see from stunning lavascapes and glacier walks to powerful waterfalls to nesting puffins to relaxing natural spas. It was a whirlwind experience; and you are on the go for most of the time (hey- you can sleep when you're dead). Bring your sense of adventure, warm waterproof clothing, and an eye mask.
We had 3 driver/guides during the tour (all of which were great). Diddy (a.k.a. The Serial Killer) was our guide for the first 6 days. He was so patient and helpful with everyone on this small group tour. He started feeling like a member of the family. Benny was our guide for the Snaefellsness peninsula, and he was pleasant and informative. Christian was our guide for the highlands tour (via raised Ford Excursion). He was so personable and flexible- making small itinerary changes based on the group's needs.
All in all, it was money well-spent (and saved us the stress of navigating the island ourselves). We highly recommend the tour.
5 sierpnia 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear Allan Family,
Thanks a lot for taking the time to leave us this wonderful review. We are delighted to hear the tour went smoothly for you. A special thank you for all of the amazing compliments to our guide. Diddi will be absolutely delighted to read this!
It means the world to us that you have chosen to book an experience with our team. We are looking forward to seeing you again on one of our tours sometime in the near future!
Warm wishes from Iceland.
Took the 4 hour glacier hike and…
Took the 4 hour glacier hike and appreciated that we were split into smaller groups. A fantastic experience with knowledgeable guides!
2 sierpnia 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear Katie,
Thank you so much for taking the time to share this 5-star review with our team! We are happy you have enjoyed your time with us. We hope to have you back soon so we could explore more of Iceland together!
Greetings from Iceland.
Very professional and knowledgeable…
Very professional and knowledgeable guide this tour is very good if you like to see the many views of Iceland. We liked every single day. Probably one more day and a visit to a Vulcan could enhance the trip more.
Also accommodations were decent and clean.
29 lipca 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear Alessandro,
Thank you for this wonderful review. We are very happy to know you had a great time. Thank you for sharing your experience with us and the community. We can't wait for you to come back and have another great adventure!
Warm wishes from Iceland.
Glacier Hike
Signed up for glacier hike and our guide Fergus was awesome. He was funny and kept the group entertained while at the same time making sure everyone was safe during our hike.
26 lipca 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear Kathleen,
Thank you so much for your feedback! We are really glad you enjoyed the tour. A special thank you for mentioning and complimenting our amazing guide. We are sure Fergus will be very happy to read your review.
Looking forward to your next visit. Let's explore more of Iceland together!
Warm wishes from Iceland.
Incredible experience
Incredible experience! Big thanks to Marcelo for making the snorkelling adventure such an amazing experience!
23 lipca 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear Prem Desai,
Thank you so much for taking the time to share this 5-star review with our team and our wonderful guide Marcelo! We are happy you have enjoyed your time with us. We hope to have you back soon so we could explore more of Iceland together!
Greetings from Iceland.
Odpowiedź od Arctic Adventures
Dear Phyl,
Thank you so much for your feedback! We are really glad you enjoyed the tour. A special thank you for mentioning and complimenting our amazing guide. We are sure Siggi will be very happy to read your review.
Looking forward to your next visit. Let's explore more of Iceland together!
Warm wishes from Iceland.
Three great excursions with Arctic Adventures in Iceland
We went on three great excursions with Arctic Adventures in Iceland and loved it!
However, the Landmannalauger Hike was a bit more extreme and more like mountain climbing than what we anticipated. If you are a bit afraid of heights like me, I would suggest going on a different, more easy hike :)
The guides were lovely on all three trips, and they also helped the ones of us who were a bit slow and afraid on the hike which I really appreciated.
16 lipca 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear Celina,
Thank you so much for taking the time to share this 5-star review with our team! We are happy you have enjoyed your time with us. We hope to have you back soon so we could explore more of Iceland together!
Greetings from Iceland.
Six Day Island Tour - and Super-Nick!
Did the 6-day island tour with guide Nick Reeves. The only thing that compared to the beauty of the country was Nick himself. Honest, passionate and open. Clearly in his own love affair with the country and it’s people. This was my tenth visit to Iceland and by far my best experience. I’ve been a long time loyal user of Arctic Adventures and will continue to be in future.
See you all soon! Play Ja Ja Ding Dong…
6 lipca 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear Chris,
Thanks a lot for taking the time to leave us this wonderful review. We are delighted to hear the tour went smoothly for you. A special thank you for all of the amazing compliments to our guide. Nick will be absolutely delighted to read this!
It means the world to us that you have chosen to book an experience with our team. We are looking forward to seeing you again on one of our tours sometime in the near future!
Warm wishes from Iceland.
Spectacular
The day was long but we didn’t really feel it. The hike was spectacular. Enrique not an Iceland native was tour guide, he was very in-informative & fun. The hot spring after was crazy as it was very much in the wild but I got in for the experience. Overall a great day!
3 lipca 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear Hazel,
Thank you so much for your feedback! We are really glad you enjoyed the tour. A special thank you for mentioning and complimenting our amazing guide. We are sure Enrique will be very happy to read your review.
Looking forward to your next visit. Let's explore more of Iceland together!
Warm wishes from Iceland.
This was a great walk on the classic trail
This was a great walk on the classic trail with great variety of landscape and terrain: mountains, glacial and river plains, flowery woods and snow fields. Weather to match: sun, wind, snow and rain but always impressive and beautiful. Excellent guide, Arnithor looked after us well and gave us the flexibility to walk as we preferred. The huts were warm and well appointed: nightly visits to the facilities in another hut meant a chance to see 24 hour daylight! After the main trail, some excellent walking up to the heights and down to the river again. An excellent tour. One item worth bringing in addition to those recommended are binoculars.
3 lipca 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear Chris,
Thanks a lot for taking the time to leave us this wonderful review. We are delighted to hear the tour went smoothly for you. A special thank you for all of the amazing compliments to our guide. Arnithor will be absolutely delighted to read this!
It means the world to us that you have chosen to book an experience with our team. We are looking forward to seeing you again on one of our tours sometime in the near future!
Warm wishes from Iceland.
Glacial Wonders
Myself and 2 friends booked the Glacial Wonders trip which was 4 hrs long.
Our guide Wojciech was absolutely brilliant, he guided the trek at a perfect pace and ensured everyone was safe and looked after well.
The trip itself was beautiful, the initial walk to the glacier was scenic and once we got onto the glacier it was even more beautiful.
It's the perfect trek for a taster and also if you're tight on time.
16 czerwca 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear Sonia,
Thanks a lot for taking the time to leave us this wonderful review. We are delighted to hear the tour went smoothly for you. A special thank you for all of the amazing compliments to our guide. Wojciech will be absolutely delighted to read this!
It means the world to us that you have chosen to book an experience with our team. We are looking forward to seeing you again on one of our tours sometime in the near future!
Warm wishes from Iceland.
The overall experience was excellent!
The overall experience was excellent, from pick up to drop off. The hotels were we stayed were really good, with a nice view. The food at the hotels was great. Our tour guide, Sindri, was very kind and knowing. At the end of the tour, he also shared with us some nice icelandic music. My only complain is the bus, I would like to be more space inside. I'm hoping to take the same tour again, but on winter.
16 czerwca 2022
Opinia niezależna
Odpowiedź od Arctic Adventures
Dear Felipe,
Thank you so much for your feedback! We are really glad you enjoyed the tour. A special thank you for mentioning and complimenting our amazing guide. We are sure Sindri will be very happy to read your review.
Looking forward to your next visit. Let's explore more of Iceland together!
Warm wishes from Iceland.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.