Adam Partridge Auctioneers & Valuers Recenzje 

160
Wynik TrustScore: 4 na 5

4,0

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Oceniono na 1 z 5

Have now sent a threatening letter from their solicitors, as though they are the injured party! This same solicitor who threaten costs if they are not given time to review it after they have already r... Zobacz więcej

Oceniono na 5 z 5

This was the second occasion I met Emmeline from the Liverpool Auction House at Wallasey Village Library for free valuations. I first met her last October at the same venue. Emmeline came to my hou... Zobacz więcej

Oceniono na 5 z 5

We as a family are extremely happy with how we have been helped by Adam Partridge Auctioneers. Emmeline was so lovely and advised really well on our whole Star Wars room. We obviously could have sold... Zobacz więcej

Oceniono na 5 z 5

Adam Partridge auctioneers is very easy and helpful to deal with with the staff being very helpful. They replied to condition report requests very promptly answering all questions I asked. They have... Zobacz więcej

Informacje dotyczące firmy

  1. Dom aukcyjny

Napisane przez firmę

Adam Partridge is one of the UK’s best known antiques and fine art personalities, regularly appearing as an expert & auctioneer on TV including Flog It!,...


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

160 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 88% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(160)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 26

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Oceniono na 1 z 5

Customer service is not a priority for…

Customer service is not a priority for this company. Why hold a pre-christmas auction over a week before Christmas, and then close the following day for a 17 day Christmas holiday making it impossible for purchasers to collect lots until the New Year despite customers having bought items as Christmas gifts - surely any reasonable company would keep their offices open until the 23rd of December for collections, or at least have highlighted on their website and auction listings that collection of items wasn't possible until the New Year. Similarly beware of the buyers premium, on the Adam Partridge website additional charges are listed as 30% on the listings, however there is an additional 2.4% charge for bidding through their website which isn't clearly identified. All told they're not a company that I'm impressed with having dealt with, and feel that they do not prioritise customer service.

18 grudnia 2025
Opinia niezależna
Logo Adam Partridge Auctioneers & Valuers

Odpowiedź od Adam Partridge Auctioneers & Valuers

Thank you for taking the time to leave your feedback. We are very sorry to hear that you were disappointed with your experience and apologise for the frustration caused by the London Saleroom being closed following the auction.

The Christmas closure period and collection dates were outlined within the auction details and important information prior to bidding, however we appreciate that this may not have been as prominent as it could have been. We understand how disappointing this would have been, particularly where items were purchased as Christmas gifts.

With regard to charges, the buyer’s premium and the additional live bidding surcharge are confirmed on our website, and again at the point of registration within the terms and conditions, which bidders are required to agree to before placing bids.

That said, we do take your comments seriously and will use this feedback to review how clearly this information is presented in future, as well as considering auction scheduling to better allow for collections ahead of holiday closures.

Thank you again for your feedback — it is appreciated and helps us to improve the service we provide.

Oceniono na 1 z 5

Bureaucracy to gladden the heart of a…

Bureaucracy to gladden the heart of a French civil servant. All I wanted was a quote to pack and post two small items. They could have provided a tick box for this on the invoice. Instead I had to spend 3/4 of an hour trying to find a particular form and then lose patience because about the only thing they didn't require was my shoe size.
I have lost interest and they won't even offer them for resale because the items are too low value - why did you offer them in the first place.
UPDATE
As well as the response below the company has reached out to me by e-mail.
I am still of the opinion that their on line forms are too obscure and unnecessarily bureaucratic.
I note that someone has complained about the charges for postage and packaging. I can only comment that the charges made in this case were very much what I expected them to be before making my bid.

12 grudnia 2025
Opinia niezależna
Logo Adam Partridge Auctioneers & Valuers

Odpowiedź od Adam Partridge Auctioneers & Valuers

Thank you for taking the time to leave a review.

We are sorry to hear that you found the postage request process frustrating. For clarity, the link to our postage request form is clearly signposted within the payment confirmation email which was issued to you on the 15th December, and is intended to be straightforward to access and complete.

When you advised that you found completing the form to be difficult, we manually submitted the postage request on your behalf on 16th December in order to resolve the matter as efficiently as possible. The resulting shipping quotation was sent to you yesterday, without requiring any further action from you.

With regard to resale, unfortunately, items selling below £100 do not meet the threshold for being re-offered, which is why this option was not available on this occasion.

If payment for the postage is made today, we will be able to despatch the items before we close for the holiday period, allowing delivery ahead of Christmas.

We regret that, despite our efforts to assist and accommodate, this was not reflected in your experience.

Oceniono na 5 z 5

BRILLIANT

Adam Partridge Liverpool, all staff where great, understanding, helpful and at the end of the phone if there was something I was not sure of. They are a group of people who are painstaking in their efforts. Thankyou

18 września 2025
Opinia niezależna
Oceniono na 4 z 5

Nice item but beware of postage costs

I am really delighted with my celtic ring I purchased as a wedding ring for my husband. It was my fist time buying and the process was simple and when I emailed with a question they were very helpful. However my only stipulation was the postage cost from the London Saleroom. They charged me £15 plus vat so £18 in total for a small ring. It came by RM special delivery and the price on the envelope was £8.75 so I definitely felt overcharged.

8 października 2025
Opinia niezależna
Logo Adam Partridge Auctioneers & Valuers

Odpowiedź od Adam Partridge Auctioneers & Valuers

Hello Emily,
Thank you so much for your review. We’re delighted to hear that you’re so pleased with the Celtic ring and that our team was able to assist you during the process.

We do understand your comments regarding postage costs. Our standard delivery fee is applied across all branches and covers more than just the Royal Mail charge shown on the parcel. It also includes the cost of packaging materials, staff time spent carefully preparing and dispatching items, and transport to the Post Office or courier drop-off point.

While the Royal Mail label may show £8.75, the remainder helps to cover these necessary overheads and ensures that your items are securely packed and delivered safely.

We also offer a range of alternative options for customers who prefer a different delivery method, including sending in their own pre-paid packaging, arranging their own courier collection, or requesting a free transfer to another of our branches for collection.

We truly appreciate your feedback and understanding, and we’re so pleased your purchase has found such a special purpose.

Kind regards,
The Admin Team

Oceniono na 5 z 5

Great Devon auction house

Great Devon auction house. Staff very pleasant and helpful. 4 ways to bid for items including on line and bidding in person on the day of sale.
Nice cafe on hand with toilets and a large carpark.

29 września 2025
Opinia niezależna
Logo Adam Partridge Auctioneers & Valuers

Odpowiedź od Adam Partridge Auctioneers & Valuers

We truly appreciate your 5-star review, Diana.
Your feedback will be shared with the Devon Saleroom, and we look forward to welcoming you back soon.
Kind regards,
The Admin Team

Oceniono na 5 z 5

This was my first experience selling at…

This was my first experience selling at auction. Hopefully not the last.Emmeline made it plain sailing and was extremely friendly and professional at the same time.i would highly recommend this auction house thanks everyone and well done.

18 września 2025
Opinia niezależna
Logo Adam Partridge Auctioneers & Valuers

Odpowiedź od Adam Partridge Auctioneers & Valuers

Thank you for taking the time to leave such a glowing review.
We’re thrilled to hear that Emmeline and the team at Liverpool could provide you with a memorable experience, and we look forward to helping you again.
Kind regards,
Then Admin Team

Oceniono na 5 z 5

Adam Partridge Auctions Are Great!

The team at Adam Partridge are friendly, knowledgable and very helpful when itcomes to pre and post auction support. Great online and face-2-face customer service also.
They are flexible and adaptable to the customer (my needs), they are knowledgeable and provide great post-auction pickup for lots which I have won.
I have purchased from Macclefield, London and Liverpool this year - all professional and friendly. Thanks Team APA!

19 sierpnia 2025
Opinia niezależna
Logo Adam Partridge Auctioneers & Valuers

Odpowiedź od Adam Partridge Auctioneers & Valuers

Thank you so much for your wonderful review, Andrew. We’re delighted to hear that you had such a positive experience with us across three of our salerooms, and we look forward to assisting you again in the future.

Oceniono na 4 z 5

Enquiries were answered promptly and…

Enquiries were answered promptly and helpfully. The collection of items bought was made very easy.
If I have a question it is about using the website. While the items in the auction are detailed, they are very well set up, quickly too, for inspection. I do think the website could be more friendly, especially to such as myself who are not so computer savvy as some: finding how to setup my interest when I couldn’t attend the auction event in person was not easy.
Otherwise, a truly friendly and excellent professional service.

21 lipca 2025
Opinia niezależna
Logo Adam Partridge Auctioneers & Valuers

Odpowiedź od Adam Partridge Auctioneers & Valuers

Thank you so much for your wonderful review, Simon. We're sorry if you found the website difficult to use, so please do call us if you require any assistance with this, and we'll be happy to talk you through it. We look forward to assisting you again in the future.
The Admin Team

Oceniono na 5 z 5

Adam Partridge Liverpool Saleroom have…

Adam Partridge Liverpool Saleroom have been excellent. Jack and Lauren helped me pack up my very small car to the rafters and my items arrived home safely. I’ve been to many other auctions around the country and it’s very rare to receive the top notch service I’ve experienced today.

15 lipca 2025
Opinia niezależna
Logo Adam Partridge Auctioneers & Valuers

Odpowiedź od Adam Partridge Auctioneers & Valuers

Thank you, Isabella, for your wonderful review. It’s fantastic to hear that our team exceeded your expectations. Your comments will be passed on to Jack, Lauren, and the team at Liverpool, and we hope to be of service again soon.
The Admin Team

Oceniono na 5 z 5

I have received an excellent service…

I have received an excellent service from the Liverpool branch of Adam Partridge over the last 12 months. It has been professional, efficient and the staff I have had contact have been friendly and helpful. Emmeline, who initially came to give a probate valuation has been so helpful and supportive at a difficult time. Her professionalism, patience, flexibility and valuable advice when working with a third party is much appreciated.

8 lipca 2025
Opinia niezależna
Logo Adam Partridge Auctioneers & Valuers

Odpowiedź od Adam Partridge Auctioneers & Valuers

We truly appreciate your 5-star review, Jean. It’s always rewarding to hear that our efforts are making a difference. Your feedback will be shared with Emmeline and the team at Liverpool, and we look forward to welcoming you back soon.
The Admin Team

Oceniono na 5 z 5

Excellent service…

Adam and his team have helped us so much
It was a delicate situation and the team managed it so well
They helped us to achieve a really good price for our items, particularly in relation to one item that we thought might not sell at all
Highly recommended

22 maja 2025
Opinia niezależna
Logo Adam Partridge Auctioneers & Valuers

Odpowiedź od Adam Partridge Auctioneers & Valuers

Thank you so much for taking the time to leave your kind review, Barbara. We’ll be sure to pass on your kind words to the team, and we look forward to assisting you in the future.
The Admin Team

Oceniono na 1 z 5

Requested valuations from them

Requested valuations from them, one article was a prized barometer, they said because of the mercury it lowered its value re export to £80
Went for a second valuation and this was far far higher and no problem with the mercury
They are either dishonest or very ignorant regards furniture, in their defence from their 2024 sales results , they don’t really sell furniture, just bits and pieces and their speciality seems to be guns and swords

13 czerwca 2025
Opinia niezależna
Logo Adam Partridge Auctioneers & Valuers

Odpowiedź od Adam Partridge Auctioneers & Valuers

Thank you for taking the time to leave your feedback. We are sorry to hear that you were not satisfied with your valuation experience.

To help us look into this further, could you please confirm how your item was valued — was this in person at one of our salerooms or valuation events, or was it via email or another method? This will help us understand the context and ensure we respond appropriately.

We would also like to clarify that your comment regarding us "not really selling furniture" is not accurate. In fact, antique furniture features prominently in the majority of our auctions across all four of our salerooms, with hundreds of lots offered regularly. Furniture is one of our specialist areas, and Mr Partridge himself is particularly passionate about it.

If you would like to discuss your valuation further, we would be more than happy to assist.

We look forward to hearing from you.

The Admin Team

Oceniono na 5 z 5

Highly recommended!

The service and communication we received from Oliver Scott from the Liverpool branch of Adam Partridge was top notch. Oliver came out to view our items, provided positive and constructive comments on what would be of interest, and what wouldn’t. The team at the Liverpool were then very good at checking each individual piece and providing very accurate estimates.
Overall a top team and I would definitely recommend them.

6 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent Serv ice from Adam Partridge Auctioneers

I bidded on line for the maritime and militaria sale on 5 June, 2025.
I wish to commend the team on their conduct of the sale, which I watched via their on-line bidding platform. I was impressed by the speedy efficiency with which they issued my invoice, with postage added. Also that they were so agreeable to postpone despatch to me, due to personal circumstances. My experience was on a par with some of the big London medal auctioneers, and far better than what I and some other bidders experienced at a sale in another nearby auction house two weeks previously.
I shall certainly have no doubts about bidding, or consigning articles to Adam Partridge Auctioneers in the future.

6 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Sold an item great experience from…

Sold an item great experience from start to finish. Thank you for your help

12 maja 2025
Opinia niezależna
Logo Adam Partridge Auctioneers & Valuers

Odpowiedź od Adam Partridge Auctioneers & Valuers

Thank you, Robert, for your wonderful review. It’s fantastic to hear that our team was able to meet your expectations. We hope to be of service again soon.

Oceniono na 5 z 5

This was my first experience with Adam Partridge, didn't know what I was missing!

This was my first time to use Adam Partridge auctions as I usually use Bonhams or Sworders. However, I just need to comment on the incredible service provided by Adam Partridge Auctioneers, from the wonderful items up for auction to the very patient customer service as I was worried about as one always does with international shipments with tyrannical tariffs! I have not been treated with such “white glove” service before from start to the most impressive finish of receiving my item (2) days after leaving your hands & the personal touch of Laura with the package team! Just excellence at it’s best!

9 kwietnia 2025
Opinia niezależna
Logo Adam Partridge Auctioneers & Valuers

Odpowiedź od Adam Partridge Auctioneers & Valuers

Thank you for taking the time to leave such a glowing review, Paul. We’re thrilled to know that our team could provide you with a memorable experience. Your comments have been shared with Laura, and we look forward to helping you again.

Oceniono na 5 z 5

Excellent auction outcome

After sorting through things I no longer use, I decided to sell my vinyl LP collection, so I took them to the Liverpool auction house, took them in for initial valuation then waited for the auction - I was very pleased with hammer price of my records, and would recommend the sales room to anyone that has a collection of things that they no longer need or use.

27 marca 2025
Opinia niezależna
Logo Adam Partridge Auctioneers & Valuers

Odpowiedź od Adam Partridge Auctioneers & Valuers

We truly appreciate your 5-star review. It’s always rewarding to hear that our efforts are making a difference. Your feedback will be shared with the Liverpool team, and we look forward to welcoming you back soon.

Oceniono na 5 z 5

Chris Surfleet provided a stress free &…

Chris Surfleet provided a stress free & seamless service for me here in Torquay. My items were sold at the top end of his estimations & there were regular communications from the admin team.

3 marca 2025
Opinia niezależna
Logo Adam Partridge Auctioneers & Valuers

Odpowiedź od Adam Partridge Auctioneers & Valuers

Thank you so much for your wonderful review, Annie. We’re delighted to hear that you had such a positive experience with us, and we’ll be sure to pass on your kind words to Chris. We look forward to assisting you again in the future.

Oceniono na 5 z 5

The Liverpool Saleroom, a 5-Star All round Service

My Family recently had a large collection of coins for sale and had no idea of values or how to go about selling.
I made contact with Oliver Scott (Manager at The Liverpool Sale Room, of Adam Partridge Auctioneers and Valuers).
From the intial contact, Oliver advised and guided me through the process and procedures of their auctions, which was a breath of fresh air, to be in a safe pair of hands.
Oliver fortunaely lived not too far from my address and visited to review the collection.
We agreed he take the whole collection for his Team to value, to which they did and produce a detailed inventory of the collection, along with lower and upper estimates.
The auction took place recently, All lots sold and to our surprise made Top estimate.
We cannot Thank Oliver and his Team enough for their professionalism throughout and wouldn't hesitate to recommend their services to anyone, who is looking to auction items or in a similar position we found ourselves.
A 5-Star, second to none service. Thank You.

27 marca 2025
Opinia niezależna
Logo Adam Partridge Auctioneers & Valuers

Odpowiedź od Adam Partridge Auctioneers & Valuers

Thank you, Keith, for your wonderful review. It’s fantastic to hear that our team was able to exceed your expectations. Your comments will be passed on to Oliver and the team at Liverpool, and we’re hope to be of service again soon.

Oceniono na 5 z 5

A good experience all round

A good experience all round, as a first time bidder. The pre-auction information is perfectly clear, so much so I was happy to leave a commission bid. Carriage by DHL was straightforward, packing was more than adequate. Looking forward to the next sale.

21 marca 2025
Opinia niezależna
Logo Adam Partridge Auctioneers & Valuers

Odpowiedź od Adam Partridge Auctioneers & Valuers

We’re delighted to hear that you had such a positive experience with us, and look forward to assisting you in the future.

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