I would first like to apologise to Lesley the advisor who dealt with my case. My original review was a 1/5 and this was because of a different company involved in my mortgage. Lesley did her job flawl... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Randomly chose this company from Google, i made the right choice, i dealt with Mike Fragan, honestly what a top bloke he dealt with my remortgage and new purchase, he answered all my questions and hel... Zobacz więcej
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Amazing service by Acumen. Used them twice now and can not recommend them enough. Mick Kickman has been amazing helping us and keeping us updated throughout and taking time to explain all our options... Zobacz więcej
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Absolutely brilliant. Hard working dedicated staff. Natalie was amazing. Having had 2 other quotes for other companies (mortgage advisors). Natalie was able to straight away get us over 100,000 more... Zobacz więcej
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Informacje dotyczące firmy
- Pośrednik kredytów hipotecznych
- również w kategorii:
- Agencja ubezpieczeń mieszkaniowych
- Agencja ubezpieczeń na życie
- Ochrona wynajmujących
- Pośrednik finansowy
- Pośrednik ubezpieczeniowy
Napisane przez firmę
With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)
Dane kontaktowe
Acumen House, OL9 9XB, Greater Manchester, Zjednoczone Królestwo
- 0161 688 1111
- hello@acumen-mortgages.co.uk
- acumen-mortgages.co.uk
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Makes the process easy
13 lutego 2026
Odpowiedź od Acumen Mortgages
Thank you for your kind review!
We’re so glad to hear that we were able to make the process easy for you. Our goal is always to simplify things and provide a smooth, stress free experience from start to finish.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Recommended
Supportive and accurate information given. Clear guidance on now and next of what was needed. Very professional.
17 lutego 2026
Odpowiedź od Acumen Mortgages
Thank you for the great feedback!
We’re so pleased to hear that you found the information accurate and the guidance clear at every stage. Making sure our clients understand both what’s needed now and what comes next is a key part of how we work.
We appreciate your trust and look forward to supporting you again in the future!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Odpowiedź od Acumen Mortgages
Thank you for your review!
We’re so glad to hear that you felt supported throughout the entire process and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Great customer service ,answered …
Great customer service ,answered questions with detail regular updates
13 lutego 2026
Odpowiedź od Acumen Mortgages
Thank you for your review, we really appreciate it.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Awesome service
Acumen mortgage brokers are superb especially when you are supported by Mick.
He is very helpful
30 stycznia 2026
Odpowiedź od Acumen Mortgages
Thank you for the great feedback. We’re delighted to hear you had such a positive experience with Acumen and that Mick was especially helpful throughout the process. He’ll really appreciate your kind words.
Thanks again for taking the time to leave a review, we’re glad we could help and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Odpowiedź od Acumen Mortgages
Thank you for your feedback. We’re delighted to hear that Natalie was approachable and supportive throughout the process. Providing clear guidance and a positive experience is very important to us and we’ll be sure to pass your comments on to her.
We really appreciate you taking the time to leave a review and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Easiest the process could have been
Easiest the process could have been, minimal input required from me just some forms that required my signature. 10/10 service.
Stephen Woodcock and Stephanie Shore I dealt with and they were excellent
2 lutego 2026
Odpowiedź od Acumen Mortgages
Thank you so much for your review!
We’re really pleased to hear that the process was smooth and required minimal input from you. Stephen and Stephanie will be delighted to know their efforts made such a positive impression.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Brilliant team very helpful would…
Brilliant team very helpful would definitely recommend!!
23 stycznia 2026
Odpowiedź od Acumen Mortgages
Thank you for the great feedback!
We’re so pleased to hear you found the team helpful. Your recommendation means a lot to us and we look forward to working with you again,
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Consistent support
Lesley has been a consistent support over the years to me! She is always quick to respond and offers sound advice to help you make an informed decision. Would highly recommend 👌
22 stycznia 2026
Odpowiedź od Acumen Mortgages
Thank you for taking the time to share your experience. We’re delighted to hear such positive feedback about Lesley, she consistently goes above and beyond!
We appreciate you continuing to use Acumen over the years and we are looking forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Absolutely awful from start to finish
Absolutely awful from start to finish. Paul hadn’t a clue what he was doing and very nearly signed me up to a 5yr deal despite me asking for 2yrs. I started the process in Early Oct in order to have a remortgage in place before my deal ended in Jan. They failed to do this and I have to make a payment on the variable rate to the tune of an EXTRA £1000 on top of my usual payment. I was also told ‘don’t worry about the payment’ obviously I have to worry of if I am paying it! A real shame as the last time I used them they were good. Avoid Paul and Louis in Manchester
14 stycznia 2026
Opinia niezależna
Odpowiedź od Acumen Mortgages
We are very sorry to hear that your experience with Acumen was not as we would have hoped.
Should you wish to discuss this further please contact us on 0161 688 1111.
Odpowiedź od Acumen Mortgages
Thank you for your review, we really appreciate it. It was a pleasure working with you and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Cameron was excellent!
Cameron was perfect put our mind at ease. Helped us into our new home. Thank you
30 października 2025
Odpowiedź od Acumen Mortgages
Thank you for your review! We’re so pleased to hear that Cameron was able to put your mind at ease,
We wish you all the best in your new home and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Helpful
Good advice, very helpful, go out of their way to make things easier and hassle free
22 grudnia 2025
Odpowiedź od Acumen Mortgages
Thank you for your feedback! It was a pleasure working with you and
we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
I had a fantastic time working with…
I had a fantastic time working with Natalie. She was readily available whenever I needed her and was always eager to make any necessary adjustments to secure the best deal possible for me. Her expertise and assistance in exploring various options were invaluable. The entire process was smooth, with no challenges that couldn't be overcome, and there was nothing that required improvement. I couldn't be happier with the experience—thank you!
4 stycznia 2026
Opinia niezależna
Odpowiedź od Acumen Mortgages
Thank you so much for your review. We’re delighted to hear that you had such a positive experience working with Natalie and that her availability, expertise, and willingness to explore every option helped secure the best possible outcome for you. It’s great to know the process was smooth from start to finish.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Odpowiedź od Acumen Mortgages
Thank you for your kind feedback. We’re pleased to hear that you found our advice professional and our service top quality. We really appreciate you taking the time to leave a review and hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Would highly recommend Natalie
Great experience, Natalie was available when I needed always willing make changes as many as were required to ensure I got the best deal. Very knowledgeable and helpful in calculating all options. Great experience all round nothing I needed was too difficult, nothing to improve either. Very pleased, thank you.
19 grudnia 2025
Odpowiedź od Acumen Mortgages
Thank you very much for your review. We’re delighted to hear that Natalie was able to support you so thoroughly, making herself available when needed and exploring all options to ensure you secured the best deal. She’ll be really pleased to know her knowledge and flexibility made such a difference. We truly appreciate your feedback and are glad you had a great experience from start to finish.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Gerry & Dawn made my experience so easy…
Gerry & Dawn made my experience so easy and stress free and couldn’t have helped me morez
18 grudnia 2025
Odpowiedź od Acumen Mortgages
Thank you for your lovely review! We’re so pleased to hear that Gerry and Dawn made the process easy and stress free for you. We’re glad we could help and wish you all the best moving forward.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Excellent customer service throughout a…
Excellent customer service throughout a very complex mortgage application
12 grudnia 2025
Odpowiedź od Acumen Mortgages
Thank you for your feedback! It was a pleasure working with you and we’re glad we could help guide you through the process.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Odpowiedź od Acumen Mortgages
Thank you for your review, we really appreciate it and we hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Professional and Supportive
Acumen was very helpful and supportive in securing a good mortgage at a competitive rate, plus they helped with other insurances. Sam's advice was particularly helpful. I'll definitely recommend their services.
22 sierpnia 2025
Odpowiedź od Acumen Mortgages
Thank you for your review. We’re really pleased to hear that you found our support helpful and that we were able to secure a competitive mortgage rate for you, along with assisting with your insurance needs. Sam will be delighted to know that his advice made a positive difference.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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