Zohodesk Recenzje 

23
Wynik TrustScore: 2 na 5

1,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Ordered ring doorbell and chime through blue light app over a week ago. They keep saying it will be delivered but still no sign of my parcel. The tracking number on the delivery company app isn’t even... Zobacz więcej

Oceniono na 1 z 5

What a waste of time. I have spent all afternoon and cannot find a portal name that is acceptable . I have tried every combination of numbers and letters. Unless you can create a portal, it won’t l... Zobacz więcej

Oceniono na 4 z 5

OK I'm going to book the trend. Maybe companies heed feedback. So, ordered a ring doorbell. It took a week which I'm ok with. Emailed us to say it was being dispatched and arrived on the day it was su... Zobacz więcej

Oceniono na 1 z 5

Emailed them 2 mins after I placed an order asking to cancel, they despatched the item anyway telling me I can return when I receive it. Lo and behold, I've received it but still haven't had the l... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

1,8

Słaba

Wynik TrustScore: 2 na 5

23 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,8

Wszystkie recenzje

(23)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Ordered ring doorbell and chime through…

Ordered ring doorbell and chime through blue light app over a week ago. They keep saying it will be delivered but still no sign of my parcel. The tracking number on the delivery company app isn’t even the correct one! I’ve even changed it to be delivered to a local shop but still not arrived after them saying it’s out for delivery. Can only contact through email. Going to try and claim money back through my bank now! So wish I d gone with a genuine company and not tried to get discount. Sometimes you have to pay for quality. This company is a shambles, no product and no signs of any refund or apologies. DO NOT USE THEM

29 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

What a waste of time

What a waste of time. I have spent all afternoon and cannot find a portal name that is acceptable
. I have tried every combination of numbers and letters. Unless you can create a portal, it won’t let you go any further. It says you can do this at a later stage, but there is no way to close the window.
I have tried it on my PC , mobile device and their app.
I wouldn’t recommend their products at all

28 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Ordered a ring doorbell 10 days ago and still no doorbell

Ordered a ring doorbell via Blue light card on the 10th August. On the 12th they took money out if my account, and I received a confirmation of order email. It is now 20th August. I have had no further information and when I rang up to query, there was none to take the call - please leave a message. As yet I have had no return phone call

20 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Not really 14 days money back policy if you're unhappy with your purchase

Be very careful if you read they will refund you within 14 days of the purchase if you are not happy with it....product must be unused and still in packaging. My product is unused but I only realised it wasn't fit for purpose when I tried to set it up. Now I've got something that cost over £300 which I can't return and can't use.

12 kwietnia 2025
Opinia niezależna
Oceniono na 4 z 5

I bought a BaByliss beard trimmer

I bought a BaByliss beard trimmer
50% off and arrived next day. couldn't find the deal anywhere else!

18 listopada 2024
Opinia niezależna
Logo Zohodesk

Odpowiedź od Zohodesk

Hi Jacob,

Thanks for the review. I'm glad you are happy with the order.

All the best
Justin

Oceniono na 5 z 5

Ordered a ring doorbell through MBNA

Ordered a ring doorbell through MBNA, arrived the next day well packaged. Great price, would use again.

1 grudnia 2024
Opinia niezależna
Logo Zohodesk

Odpowiedź od Zohodesk

Hi Grace,

Thanks for the review. So happy you are happy!

Kind Regards
Justin

Oceniono na 1 z 5

I ordered a Tonie

I ordered a Tonie, for my grandson for his birthday, through the partnership with Activate on Demand and David Lloyd. The money was deducted straight away from my account. Over 3 weeks ago, the item has failed to be delivered. I get automated messages, advising me it will be delivered and I will be notified when it is with the courier… as yet …nothing. We have one very disappointed grandson on his birthday. Do not use this company.

6 listopada 2024
Opinia niezależna
Logo Zohodesk

Odpowiedź od Zohodesk

Hi Donna,

I'm so sorry to hear that we have let you down here. We would like to put this right. Please contact me directly - justin.christie@activateondemand.com
Kind Regards
Justin

Oceniono na 1 z 5

I ordered a Panasonic breadmaker…

I ordered a Panasonic breadmaker through Lloyds Bank Everyday Offers. The item arrived damaged which I took photos of and sent them by email straight away. The machine was collected 2 days later by UPS which I was not expecting and it was only by chance we were in as nobody had told us it would be collected. When I enquired when will we receive a refund I was told it is being investigated by UPS! I have requested my money to be returned per my Consumer Rights. They are ignoring this. DO NOT HAVE ANYTHING TO DO WITH THEM, EXTREMELY DISAPPOINTED WITH LLOYDS BANK AND PANASONIC FOR PARTNERING WITH THIS APPAULING ORGANISATION

24 października 2024
Opinia niezależna
Logo Zohodesk

Odpowiedź od Zohodesk

Hi Anne,

Thanks for the review.

Once again, I'm sorry that we let you down in this instance. We have since spoken on the phone but once again, please accept my apologies for the length of time this took to resolve. We have fixed the process which caused you to wait so long so future customers should be unaffected by these issues. I appreciate you taking the time to point out where we had gone wrong as it allows us to find and fix the problem.

Kind Regards
Justin

Oceniono na 1 z 5

Shoddy service …

I ordered a breadmaker through the the bank which was a good deal. The item arrived damaged which I took photos of and sent them by email straight away. After several emails the machine was collected 6days later by UPS and it was only by chance we were in as nobody had told us it would be collected. When I enquired when will we receive a new machine I was told the process can take 30-60 days! I have requested my money to be returned as they are not fulfilling their part of the contract. They are ignoring this. DO NOT HAVE ANYTHING TO DO WITH THEM

9 listopada 2024
Opinia niezależna
Logo Zohodesk

Odpowiedź od Zohodesk

Dear Pat

I'm sorry that we let you down here. We have fixed the process which caused you to wait so long, so future customers should be unaffected by these issues. If we have not spoken, I would like the chance to put this right for you, please drop me a message - justin.christie@activateondemand.com

Kind Regards
Justn

Kind Regards
Justin

Oceniono na 1 z 5

Do not order ring doorbell through bank !

Ordered a ring doorbell pro off this company through a link on Lloyds Bank Everyday Offers. Had email saying it was on the way through UPS. Called UPS and Activate OnDemand had recalled it (apparently). After several emails (telephone number is NEVER answered), I'm still waiting nearly a month on for something I have ordered and paid for.
Told them I think it's a scam and they replied saying We assure you it isn't a scam.
Next step is to contact Lloyds Bank as it was ordered through a deal on their app.
This is the worst customer service I have ever experienced.

30 września 2024
Opinia niezależna
Logo Zohodesk

Odpowiedź od Zohodesk

Hi Dianne,

Thanks for the review. We spoke on the phone on Thursday and once again, I want to apologise for the bad experience you had. I have fixed the process to ensure that our future customers are not let down in the same way you were.

All the best,
Justin

Oceniono na 1 z 5

AVOID

Emailed them 2 mins after I placed an order asking to cancel, they despatched the item anyway telling me I can return when I receive it. Lo and behold, I've received it but still haven't had the label to return despite numerous emails, everytime they respond it seems to be a stalling email. AVOID AVOID AVOID

Update: been over 2 weeks since item has been delivered, still no returns label or collection arranged and no idea when this will be resolved!

30 sierpnia 2024
Opinia niezależna
Logo Zohodesk

Odpowiedź od Zohodesk

Hi Sabina,

Thanks for the review

I appreciate this is very late, but I'd like to make sure that this was put right for you. Please could you drop me a mail - justin.christie@activateondemand.com and I'll make this up to you.

Kind Regards
Justin

Oceniono na 1 z 5

Do not order from this company

Do not order from this company. Have emailed multiple times to contact them for 4 ring cameras ordered which they have told me delivered their response says 24 to 48 hours but is much longer if at all unless you rechase. Never received or signed for them. Customer service response when do get it is really unhelpful. Trusted company as was through Halifax cash back yet just shows can never be too sure. Use at own peril but my advice is stay clear! Have gone through bank to reclaim money.

8 sierpnia 2024
Opinia niezależna
Oceniono na 2 z 5

No way to contact anyone

I got the physio massage gun that I ordered which was actually fine however wanted to return. No response to emails and no contact number to speak to anyone. Will probably just keep it now.

30 lipca 2024
Opinia niezależna
Oceniono na 4 z 5

OK I'm going to book the trend

OK I'm going to book the trend. Maybe companies heed feedback. So, ordered a ring doorbell. It took a week which I'm ok with. Emailed us to say it was being dispatched and arrived on the day it was supposed to. Not diminishing the experiences of others but in my case it was a good experience

1 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Just don’t go there!!!

Fooled by the credibility of endorsement by Santander and a 50% discount on a smart watch for my husband for Father’s Day from the kids. Ordered on 11 June, no ability to track or view updates on my order resulted in sending an email help ticket to which I have replied twice so far asking for an update only to be told there has been a delay which will be resolved this week. No further information forthcoming but now not convinced it will even arrive before his birthday next week but they have had the best part of £100 from me!
Wish I had checked the reviews of this company and the watch beforehand!
Will try one more time before attempting to cancel my order and share my concerns with Santander regarding their endorsement as a Santander Boost. Thankfully paid on my Amex so may have some recourse but does leave me at square one for a gift needed in the next 5 days!!!

19 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Poor service and even poorer communication

Activate on Demand is so hard to reach. Extremely poor communication and they take ages to deliver product and communication is by email only. Unlike Amazon or EBay there is no web presence to check status of orders. All communication is by email. Will never use this extremely poor company with poor service again. They are analogue in a digital age.

16 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Hopeless company PLEASE AVOID

Bought Veho Kuzo Smart watch through Vodafone app, and its RRP was £499. I paid £99.95 and this was not worth it. Feels cheap and not worth £50 let alone the price I paid. How this company have can sell it for £500 shows what business they are running. I decided to return under their 14 day change your mind policy. Sent email and waited. This was back in December. I received information for courier to collect mid January, I packed it up and returned it that day. One month later no communication at all. After 10/11 emails, still no response. I raised dispute through the bank, as they can claim back the costs. 2 months later I have refund and I am happy knowing that I do not have to deal with this absolute joke of a company. Expensive, hopeless with zero customer focus. I’m glad it’s over. Please avoid them at all costs, stay well clear!

17 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

Don't buy from them

Took money. Nothing happened. I contacted them. Eventually they said product was out of stock and they would refund me. Three weeks later, still waiting for refund.

15 lutego 2024
Opinia niezależna
Oceniono na 1 z 5

I purchased a Veho Kuzo Smartwatch from…

I purchased a Veho Kuzo Smartwatch from the Vodafone app for £99.95. When the watch came it was a very cheap looking watch considering the originally RRP is £499.95. I wanted to return the watch and Activate OnDemand sent a return link. There are 2 steps to return the watch. The first was successful but when I went to complete the 2nd stage it kept saying it couldn’t find my order. I then went on to email them several times asking them to send me a return form instead. This took 2 wks of endless emails before I got a reply. I then received the form and sent the watch back by DPD. The watch was delivered 3 wks ago and since then I’ve heard nothing. No refund or replies after more endless emails chasing this up. They now have the watch and my money which is theft. I will continue to pester them tirelessly until I get my money back and will take legal
Action if this isn’t resolved very soon. They are appalling and a total scam. I’m also going to contact Vodafone and see if I get any success from them, which I doubt. They haven’t heard the end of this and until I get my money back I shall be a dog with a bone and not let go of this. DO NOT EVER use these incompetent company unless you want your money taken and a huge amount of stress

24 grudnia 2023
Opinia niezależna

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