I can't praise the staff at ACES Eye Clinic in Wisbech highly enough. I had my left eye surgery on 10th July and my right eye today 17th July. The nurses were amazing, professional, efficient,calm,... Zobacz więcej
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I can't praise the staff at ACES Eye Clinic in Wisbech highly enough. I had my left eye surgery on 10th July and my right eye today 17th July. The nurses were amazing, professional, efficient,calm,... Zobacz więcej
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Initial assessment was in Wilmslow , a convenient place from my home. , The procedure was to be in Manchester. This is a very busy area but they do have a private car park. Staff were all helpful... Zobacz więcej
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I was very appreicated with the services provided, Medicial or non-medical staff are professional. Greetings at the reception was excellent. Then, I was guided to follow some clear instructions to com... Zobacz więcej
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I went to the Wisbech eye clinic feeling extremely nervous and anxious. However I was soon put at ease by the nurses who assured me everything would be ok. On having the cataract procedure I was compl... Zobacz więcej
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ACES, founded in 2005, is a pioneering independent provider of NHS eye care services in the community. Supporting the NHS, whilst providing patients with the highest standards of clinical care from expert consultant ophthalmic surgeons.
Cromwell Road, PE14 0SN, Wisbech, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 40% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
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I attended trher MK clinic for my assesment, Unfortunately there was a short wait but it was explained as an appointment overran. I found the staff very helpful polite and, supplied explaination of the procedures and testd and what they were for. Witing rooms were clean bright and very comfortable.
I have not used the reply on the email as my computer detected a virus.

Odpowiedź od ACES Eye Clinic
Very good service and staff very friendly and make the appointment enjoyable clinic very clean and tidy.

Odpowiedź od ACES Eye Clinic
Professional, compassionate and friendly.
From the initial referral from my optician for cataract surgery, I cannot fault the service I have received. I am having my second cataract surgery at the end of January and I am feeling less nervous and confident.

Odpowiedź od ACES Eye Clinic
The whole experience from opticians referral to treatment took only three weeks. Greatly pleased with the instant vision improvement. Be assured you’re in good hands with ACES.

Odpowiedź od ACES Eye Clinic
RThe member of staff who conducted my assessment instantly understood my hearing issue and spoke clearly and loudly, I didn't get her name but many thanks.
Also the whole building appears to be very well run and very efficient.

Odpowiedź od ACES Eye Clinic
I have been a patient of ACES for many years due to having Glaucoma. From the very first visiit they have always been very Proffesional, Caring, Friendly, Supportive, along with noting being to much trouble. I have no problem at all in recommending this wonderful health provider.

Odpowiedź od ACES Eye Clinic
I had my replacement lens carried out at Chelmsford, they replaced with wrong lens, no accountability and no sense of urgency to correct their mistake despite being nearly 3 months of waiting to fit me in again.
was referred by my optician to have my right eye lazered. The reception staff were very friendly & polite. The actual gentleman who did the laser put me at ease and was polite & friendly

Odpowiedź od ACES Eye Clinic
Exemplary service... Great staff who were courteous and knowledgeable as one would expect.

Odpowiedź od ACES Eye Clinic
Following the referral I was contacted by Aces within 4 days and an appointment booked in 10. The tests carried out seemed thorough although somewhat fragmented. I was put forward for Cataract surgery. The procedure on my first eye was within 3 weeks with the second within a further 20 days.
The staff were very professional if not particularly friendly/chatty. The surgery took about ten minutes. However it seemed very much like a conveyor belt procedure.

Odpowiedź od ACES Eye Clinic
Aces really know what they are doing. I felt relaxed and well cared for before and after my procedure.
The staff are excellent and the premises comfortable.
Very impressed and grateful.

Odpowiedź od ACES Eye Clinic
Very good treatment staff very helpful and all procedures were well explained

Odpowiedź od ACES Eye Clinic
Apart from not being told about the wait time of 40 to 45 minutes before being seen Aces staff were all professional and friendly. The tests carried out were very extensive and the machines used were impressive. It took about an hour to ascertain that both my eyes needed cataract operations. A very thorough appointment. The NHS chose well using Aces.

Odpowiedź od ACES Eye Clinic
Aces staff and expertise were excellent they went above and beyond to make you feel at ease before during and after the whole procedure great team

Odpowiedź od ACES Eye Clinic
My first cataract removal so a new experience for me. The whole procedure went very smoothly. The HCA’s who instilled plenty of eye drops, the Surgeon who performed the procedure and the after care and advice was all very good. Thoroughly recommend ACES for any ophthalmic procedures that they cover.

Odpowiedź od ACES Eye Clinic
The assessment before operation was great. The operations went smoothly. But I’m very disappointed with the follow up call after the second eye surgery hasn’t happened. 2 appointments later that didn’t happen. No explanation as to why. Definitely no apology. So frustrating. Still waiting nearly 2 weeks after surgery. Was told I would get a call back. This didn’t happen either. So I still don’t know if the appointment has been arranged for the third time. Just not good enough.
Very welcoming reception.. Wery comfortable waiting room. Everything so professional, surgeon or doctor put my mind at ease he was so kind explaining everything to me,left more relieved and happy to know what the problem was, thankyou mary.

Odpowiedź od ACES Eye Clinic
Referred by my regular optician to check suspected early signs of glaucoma, I was given a very thorough examination of all aspects of eye health earlier in the year which revealed no serious concerns. Six months on I have had a follow-up appointment to monitor the situation. It's re-assuring to have this care available and I rate 5 star satisfaction for the clinic, its staff and the diagnostic procedures.

Odpowiedź od ACES Eye Clinic
Super helpful. Assisted with wheelchair. Clear concise discussion with specialist.

Odpowiedź od ACES Eye Clinic
The experience I had at the Clinic was second to non. I was so pleased that Aces could perform surgery on both my eyes within a ten day period. The Surgeon and all the staff were very friendly, helpful and obliging. My husband had the same procedure 5 years ago and he had the same opinion as my self. I would wholly recommend Aces to any one as the team worked brilliant together.

Odpowiedź od ACES Eye Clinic
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